We accept ALL health fund members

Optical Superstore Townsville-Aitkenvale

Thorough Eyecare and Affordable Eyewear in North Queensland

Address

Inside the Queensland Country Bank, Building 7/333 Ross River Rd, Aitkenvale QLD 4814

Phone

(07) 4728 5866

OPENING HOURS

Monday

8:30 am – 5:30 pm

Tuesday

8:30 am – 5:30 pm

Wednesday

8:30 am – 5:30 pm

Thursday

8:30 am – 6:00 pm

Friday

8:30 am – 5:30 pm

Saturday

8:30 am – 2:00 pm

Sunday

CLOSED

Closed Sundays and All Public Holidays.

VISION SUPPORT IN THE QUEENSLAND COUNTRY CENTRE

Optical Superstore is proudly 100% Australian owned and operated.

Discover professional eyecare and genuine value at Optical Superstore Townsville-Aitkenvale, conveniently located inside the Queensland Country Centre on Ross River Rd. Your vision is our priority, which is why tenant optometrists operate independently in-store, providing routine eye tests as well as contact lens consultations, fitness to drive assessments, screenings for various eye conditions, and more. Regular eye tests are the foundation of comprehensive vision care, and most are bulk billed to Medicare. Schedule an appointment for every member of the family at Aitkenvale today!

Draw on the knowledge of our incredible eyecare team in order to find the ideal eyewear to suit your prescription needs and lifestyle preferences. We offer unbelievably competitive prices on a wide range of multifocals, computer glasses, polarised sunglasses, certified safety glasses, contact lenses and much more! Come by with your private health card for a detailed quote and to explore our extensive No & Low Gap Range. For high-quality eyewear at affordable prices and the guarantee of Super Service& Super Savings, we’ll see you in-store at Optical Superstore Townsville-Aitkenvale.

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

Feel emboldened by the vast array of frames on offer at Optical Superstore. With Australian and international renowned designer brands side-by-side, your new look is waiting to be discovered, be it sleek and sophisticated or bright and eye-catching. And with the assistance of our friendly team at Townsville-Aitkenvale, it’s easy to locate the ideal style for you.

Not sure if you can select only one design? We understand, which is why our super 50% Off Your Second Pair deal is here to help you go home with all your favourites. Swap up your style regularly or keep a pair at work and one at home . Clarity comes easier with a spare pair of glasses. We’ll see you in-store at Aitkenvale, where Super Service & Super Savings await!

Wide Range of Frames

Whether you seek something bold and trendy or smart and practical, Optical Superstore stocks stylish Australian and international brands at affordable prices, encouraging unique eyewear expression.

Personalised Service

Your ideal eyewear should encompass your prescription needs, individual style, occupation, hobbies and budget. We take the time to understand your preferences and find the perfect pair.

Complimentary Aftercare

Keep your glasses clean and comfortable with Optical Superstore’s complimentary aftercare service! Come by our Aitkenvale store at your convenience to ensure they remain in great condition.

Our experienced team of optical dispensers and assistants in-store at Townsville-Aitkenvale understand that individuals require unique vision solutions. Working with Hoya Australia, Optical Superstore supplies high-quality lenses to a diverse community, catering to various lifestyle, prescription and budget needs. Whether you seek computer or blue block glasses for the office, polarised or UV tinted lenses for contesting the sun, or prescription safety eyewear for protection on the jobsite, we’re here to outfit you with the equipment you need.

Confidently transition between inside and outside with QuickTint photochromic lenses! Adapting to changing light conditions, these lenses are clear indoors and darken in the sun, providing important UV protection, sharp vision, and great style. Versatile and convenient, photochromic lenses keep pace with a dynamic lifestyle and negate the need to swap between fiddly frames. Next time you’re in Aitkenvale, be sure to ask about QuickTint lenses!

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

With a comprehensive selection of high-quality, low-gap eyewear, Optical Superstore takes care of health fund members, offering incredible value for all levels of coverage. View our No & Low Gap Range in-store at Aitkenvale and let our helpful team show you how far your optical extras can stretch.

Looking for a detailed quote? Comparing pricing is easy with the use of HICAPS, allowing us to swipe your private health card and determine how much your provider is willing to pay. For excellent low-gap eyewear, convenient on-the-spot claiming and attentive service, we’ll see you at Optical Superstore Townsville-Aitkenvale!

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVES US!

Gillian has the patience of a saint, and should win the award of the year. She is kind, patient, helpful and so easy to deal with.
Debbie McGregor
Debbie McGregor
03:37 12 Jun 26
Amazing serviceThey fix my glasses quick and very professional
Belal Mazlom
Belal Mazlom
06:21 11 Jun 26
Great service the person who served me today Sat 6th June (wish I could remember her name) was excellent great advice and arranged new prescription and repaired my sunglasses arms, amazing job better than new, will be coming back for new sunglasses in July. Thank you again
Colin Billington
Colin Billington
07:49 06 Jun 26
I had an excellent experience here. The staff were welcoming, professional, and made me feel comfortable from the moment I arrived. The optometrist was thorough, knowledgeable, and took the time to explain everything clearly. The eye examination was comprehensive, and I felt confident that my eye health was being well looked after. I highly recommend this practice to anyone looking for quality eye care in Port Macquarie.
Barbara Smith
Barbara Smith
05:10 05 Jun 26
I cannot speak highly enough of the team at Optical Superstore Yeppoon.Katie, the Optometrist, was absolutely exceptional. From the moment I walked in, it was clear that she genuinely cared about my eye health and overall wellbeing. She went far above and beyond anything I have experienced with previous optometrists, taking the time to thoroughly investigate my condition, research multiple treatment and management options, and explain everything in a way that was easy to understand. Her knowledge, professionalism, and genuine compassion were outstanding. She never made me feel rushed and her reassurance throughout the process was incredibly comforting during what could have been a stressful situation.The front of house ladies, were equally amazing. When it came time to choose new glasses, they took incredible care to find the best possible lens options for my prescription. Thanks to their expertise, my new lenses are thinner, clearer, and more comfortable than any glasses I’ve owned before. They also have a fantastic eye for style and helped me choose frames that look great without breaking the bank. I walked away with glasses that are both stylish and affordable, and I couldn’t be happier with the result.The level of customer service, professionalism, and genuine care from both Kate and the team was second to none. It’s rare to find people who are so passionate about helping their customers and who take such pride in what they do. I would recommend Optical Superstore Yeppoon to anyone looking for outstanding eye care and exceptional service.Thank you both for making what is usually a routine appointment such a positive and memorable experience.
Benclay_au
Benclay_au
05:08 05 Jun 26
As a big consumer of Prescription Sunglasses and regular glasses, I tried the Optical Superstore in Ainslie Place CANBERRA, and was very impressed. I have a weird prescription and graded focus lenses. The lenses and service were the equal best I've had over 5 countries and 30 years. Perfect progressive shading and focus. Very impressed and I will return. Fred looked after me and knows what he's doing. Very nice people as well.They're a little out of the way but still only 150m from Canberra Centre towards Canberra Theatre.Store Location: Canberra Superstore - Ainslie place
Craig Andrews
Craig Andrews
02:57 02 Jun 26
A huge shout out to the optical technician who...near closing time replaced both arms of my prescription sunnies.... best crew ever! Casuarina Shopping Square, Optical Superstore, One stop shop.xox
Joan
Joan
21:44 26 May 26
Friendly, helpful staff and all straightforward. Had some glasses reglazed to fix prescription.
Phill Jones
Phill Jones
03:55 23 May 26
Very friendly service, Unlike some private stores. The optician was friendly and thorough. Ordered glasses straight away and at over half the cost of my previous ones. Left the business feeling very happy. I was treated with care and respect. Highly recommend this business.
amanda enzi
amanda enzi
01:28 23 May 26
absolutely epic staff and awesome customer service
Robyn Brown
Robyn Brown
00:46 23 May 26
Excellent service!
Sophie Jin
Sophie Jin
06:54 22 May 26
very professional. first time for bifocals. glasses fit great and focus is spot on. cheers. price was not scary even for my cert safety glasses. cheers
Peter Russo
Peter Russo
07:05 20 May 26
Excellent service. Just went back again this year for my annual optician visit. Would not go anywhere else. Jas is great - very professional optomettist. Thank you
Anthony Clarke
Anthony Clarke
04:17 19 May 26
Great service, I walked in with no appointment with an irritated eye, the friendly staff booked me in almost immediately - The female optometrist Ya Weng was amazing, careful, gentle and found the cause of the problem and the relief was immediate! And medicare covered the cost just as an extra bonus. So grateful, I highly recommend the Optical Superstore
Astrid Whatmore
Astrid Whatmore
03:22 16 May 26
Very friendly staff helped me with a missing screw in my sunglasses for no charge. Thank you very much!
George Gardiner
George Gardiner
00:15 13 May 26
Very happy with the service and the prices
Zoya Wells
Zoya Wells
01:47 12 May 26
Easily accessible and understanding
Michael Seage
Michael Seage
23:18 09 May 26
Fantastic service, the optometrist was great to deal with and very thorough. The front staff were fantastic and extremely helpful. I'm hopeless at picking frames out for myself, and Amy was extremely patient in helping me find some pairs that make me look good. Loved the after care with making sure they fit correctly and adjusting as needed. Thanks team - will be back again for future needs!
Kel Sofia
Kel Sofia
22:10 06 May 26
I had excellent service here today from both assistants and from optometrist Steven. A great experience (11 out of 10!) and around $100 less than the last place I bought glasses from. I'll be back.
Steven Spink
Steven Spink
07:44 05 May 26
I have had a few issues here but the optometrist I see is brilliant and the reason I choose to go here. The receptionist was very competent and really lovely, it was nice compared to my last experience, with the younger sounding bloke over the phone.
Cari
Cari
13:46 02 May 26
Very helpful staff.
Jenni Gee
Jenni Gee
01:41 26 Apr 26
Brilliant staff, great range and excellent service. Pleasure to deal with. They have been such a great help with my glasses and happily repaired one pair I had accidentally damaged for free while I waited. I won't ever buy glasses anywhere else. Many thanks.
Bryan Adams
Bryan Adams
05:14 25 Apr 26
On holidays and went to the store at Australia Fair Southport to get glasses straightened. Jen was amazing—friendly, welcoming, and so helpful. She took the time to make sure everything was sitting perfectly. Really appreciated the great service!
Hawkins Family
Hawkins Family
00:34 18 Apr 26
What an awesome place. First I was warmly greeted by Leanne. What an asset to the business this lady is. So informative and enthusiastic . I would employ this woman if I had a business. Any businessFiona did my eye test and was so genuineI come from a banking background where customer service is gold and this place glistensLove my new specs and I’ll be going back hereAlso while have my eyelashes curled the solution burnt my eye ballsI went to this place and they had a eye specialist there who checked my eyes and gave me some drops to ease the pain and some steroids to heal the burnLady was awesome, meds worked and was bulk billed 🙌🤗
Donna Beattie
Donna Beattie
23:21 16 Apr 26
Have been going here for years now.always happy with the service. This time I had a broken screw in my glasses frame. Jamie was so helpful in finally getting it out and fixing them. She perservered for quite a while to finally fix it. I was wearing an old script pair which was a couple of years old and was really hoping they could fix it as I will have a eye test in August and didnt want to pay out for new glasses until then.They are always pleasant and easy to talk with and nothing is too much trouble. Thanks Jamie.
Marlene
Marlene
07:35 15 Apr 26
As a person travelling through Alice and needing a quick repair the service provided by this store was phenomenal - friendly, helpful and courteous. Thank you so much for your help
Julie Weeks
Julie Weeks
01:15 10 Apr 26
​I had a fantastic experience at this store. The staff was incredibly professional and took the time to ensure my prescription was perfect. The selection of frames is modern and high-quality, and the fitting process was seamless. If you are looking for clear communication and efficient service, this is the place to go.
Sweta Kunuku
Sweta Kunuku
06:39 08 Apr 26
The Vahid went above and beyond so I deeply appreciate that, such a gentleman.Thanks again Vahid.😎🤓
Adam Lynch
Adam Lynch
23:58 06 Apr 26
Thank you to Elisha for being so friendly and helpful and a special thank you to Tyler who went out of his way to organise some replacement frames (under warranty) as he noticed mine were chipped. Amazing service! I highly recommend this business.
Natalie
Natalie
09:22 31 Mar 26
Great staff. Affordable modern frames. I used to travel to Sydney to have my glasses made at a small specialist practice which has closed down. Luke helped me to source the same lens supplier so I could have light weight lenses. He was really knowledgeable, experienced and so friendly. The optometrist also helped to identify what might be contributing to my migraines with the imaging she performed. Highly recommend this store.
s reynolds
s reynolds
05:48 31 Mar 26
Thank you to the staff that have fixed my phone twice in a matter of days. What’s no problem at all fixed straight away thank you.
Trevor Muller
Trevor Muller
01:05 30 Mar 26
Great glasses!
John Peterson
John Peterson
10:16 27 Mar 26
I visited here today. They are kindness and pretty 😍 i got eyedrop from there because my eyes are so dry. I dropped it on my eyes when i back home and then my eyes are no itchy and dry anymore. Eye test was also nicly progress. I went to other place before but the place people were not nice so I canceled and I went to this place. I think that was good decision for me.
HYE LEE
HYE LEE
07:09 25 Mar 26
Great help and products
Martin Jones
Martin Jones
09:34 17 Mar 26
Professional and efficient service as usual. Had an appointment with the optometrist in the morning and my new glasses were ready for collection within a few hours. Loving my new frames - thank you!
Angela
Angela
01:15 17 Mar 26
Eloise and Paul were really great. Both went of their way to help me. Highly recommended their store in AITKENVALE Townsville.
Alexandra Vrachas
Alexandra Vrachas
09:50 16 Mar 26
The staff were very friendly and helpful. They explained everything to me in a way that I could understand
Heather Raas
Heather Raas
05:31 16 Mar 26
It’s been a while since I’ve seen an awesome optometrist! Will is amazing, thorough, knowledgeable and experienced! Great service from the team and all round awesome experience!
Klyne Mulu
Klyne Mulu
05:13 05 Mar 26
Helped me fix up a broken pad on my glasses. Very friendly and helpful
Luke Alexander
Luke Alexander
00:44 04 Mar 26
Max to the rescue AGAIN! Whenever i have a dilemma with my eyeglasses, MAX is always there to help! He is so good in assisting me especially if I need to have the eyesglasses fix straight away! Thanx heaps!, & to the Nice Lady assisting Max, great suggestion in choosing my new eyeframe! Appreciate it! 🥰🥰🥰🥰🥰🤓
Germaine Villegas
Germaine Villegas
07:23 24 Feb 26
Lost my glasses and didn’t have a spare pair, went into The Optical Superstore who helped me straight away with new glasses on the same day, no waiting 2 weeks for new ones, I highly recommend!!
Emma Steinbeck
Emma Steinbeck
01:19 21 Feb 26
Very friendly lady staff replaced the nose support of my glasses with no charge
Jinyi Tao
Jinyi Tao
04:21 13 Feb 26
Fantastic service! I dropped into the store with a broken arm on my glasses. They located a replacement and fitted and also changed both nose pads. Thanks again 😁
Neville Clarke
Neville Clarke
07:24 12 Feb 26
Replying to Bio Techy2k....*condescension 😅😅
Ihatemuppets
Ihatemuppets
21:36 11 Feb 26
I highly recommend Vamsi Somanchi who does RPL (Rapid Pulse Light) At Morayfield in QLD for dry eyes etc. He was very patient & has a fantastic manner, discusses treatment very well & works with you to continue to help & supported my eye health. I’d definitely recommend Vamsi to anyone who has dry eyes.. just go see him.
Kathy Faithful
Kathy Faithful
01:31 11 Feb 26
We are repeat customer of this Optical Superstore, and they never disappoint. The team is always friendly and helpful, and their products are outstanding. I’ve recommended them to all my friends and family, and I will continue to do so!”Julie (Optometrist) is top-notch, and Jane goes over and above to make sure your happy. Steve is always helpful and nothing to hard for him. They exceed our expectations. I highly recommend them to anyone looking for quality products and excellent service.Well done guy's! Keep up the good work.
noelene larmour
noelene larmour
07:19 06 Feb 26
Everyone at this optical store is incredibly friendly and helpful. The optometrist, Jasmine, has outstanding professional knowledge and made the whole experience very comfortable and reassuring. The overall experience here was excellent and truly unmatched compared to other stores I’ve visited. I highly recommend this place to anyone looking for quality eye care.
Mr. Peng
Mr. Peng
05:33 05 Feb 26
前陣子眼鏡壞掉拿來想請店員幫我看看店員馬上就幫我修好了而且很親切~~沒有多收費用服務態度很棒的店家!
Yu Li
Yu Li
03:35 31 Jan 26
Your optometrist was lovely, above & beyond with questions, the staff on front of house were lovely, all round, happy experience, can't complain ☺️
Amber Murray
Amber Murray
12:04 29 Jan 26
Always very pleasant Avery helpful.
Kevin Hamilton
Kevin Hamilton
10:45 29 Jan 26
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Frequently asked questions

Where is Optical Superstore Townsville-Aitkenvale located?

We are located at 7/333 Ross River Rd, Aitkenvale, inside the Queensland Country Bank.

Is parking available at Optical Superstore Townsville-Aitkenvale?

Yes, off-street parking is available at Queensland Country Centre with access via Ross River Rd and Wotton St.

What is Hoya’s MiYOSMART lens?

MiYOSMART is a revolutionary prescription lens designed to slow down the progression of short-sightedness in children. This technology fits within a normal glasses frame as an inconspicuous, non-invasive option, and features alternating focus and defocus zones which correct distance vision while slowing the overall development of myopia. Ask your tenant optometrist at Optical Superstore Townsville for more information on this innovative lens.

What do I need to bring to my appointment?

We will need your Medicare card for bulk billing eligible appointments, and health fund members should bring their private health card if looking to make a claim for their eyewear. It is also helpful to bring your current pair of prescription glasses, and a copy of your most recent prescription if it came from an optometrist at a different location.

Can I buy two pairs of single vision glasses at Optical Superstore?

Stick to your budget while benefiting from a second pair of near or distance single vision glasses with Optical Superstore’s two pairs of single vision glasses from $192* deal! Select your frames from our $58 range and add clear, hard coated 1.5 index single vision lenses with your prescription in order to affordably avoid getting caught without a backup pair.

*T&Cs apply.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.