We accept ALL health fund members

Optical Superstore Townsville-Aitkenvale

Thorough Eyecare and Affordable Eyewear in North Queensland

Optical Superstore Townsville-Aitkenvale

Address

Inside the Queensland Country Bank, Building 7/333 Ross River Rd, Aitkenvale QLD 4814

Phone

(07) 4728 5866

OPENING HOURS

Monday

8:30 am – 5:30 pm

Tuesday

8:30 am – 5:30 pm

Wednesday

8:30 am – 5:30 pm

Thursday

8:30 am – 6:00 pm

Friday

8:30 am – 5:30 pm

Saturday

8:30 am – 2:00 pm

Sunday

CLOSED

Closed Sundays and All Public Holidays.

VISION SUPPORT IN THE QUEENSLAND COUNTRY CENTRE

Optical Superstore is proudly 100% Australian owned and operated.

Discover professional eyecare and genuine value at Optical Superstore Townsville-Aitkenvale, conveniently located inside the Queensland Country Centre on Ross River Rd. Your vision is our priority, which is why tenant optometrists operate independently in-store, providing routine eye tests as well as contact lens consultations, fitness to drive assessments, screenings for various eye conditions, and more. Regular eye tests are the foundation of comprehensive vision care, and most are bulk billed to Medicare. Schedule an appointment for every member of the family at Aitkenvale today!

Draw on the knowledge of our incredible eyecare team in order to find the ideal eyewear to suit your prescription needs and lifestyle preferences. We offer unbelievably competitive prices on a wide range of multifocals, computer glasses, polarised sunglasses, certified safety glasses, contact lenses and much more! Come by with your private health card for a detailed quote and to explore our extensive No & Low Gap Range. For high-quality eyewear at affordable prices and the guarantee of Super Service& Super Savings, we’ll see you in-store at Optical Superstore Townsville-Aitkenvale.

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

Feel emboldened by the vast array of frames on offer at Optical Superstore. With Australian and international renowned designer brands side-by-side, your new look is waiting to be discovered, be it sleek and sophisticated or bright and eye-catching. And with the assistance of our friendly team at Townsville-Aitkenvale, it’s easy to locate the ideal style for you.

Not sure if you can select only one design? We understand, which is why our super 50% Off Your Second Pair deal is here to help you go home with all your favourites. Swap up your style regularly or keep a pair at work and one at home . Clarity comes easier with a spare pair of glasses. We’ll see you in-store at Aitkenvale, where Super Service & Super Savings await!

Wide Range of Frames

Whether you seek something bold and trendy or smart and practical, Optical Superstore stocks stylish Australian and international brands at affordable prices, encouraging unique eyewear expression.

Personalised Service

Your ideal eyewear should encompass your prescription needs, individual style, occupation, hobbies and budget. We take the time to understand your preferences and find the perfect pair.

Complimentary Aftercare

Keep your glasses clean and comfortable with Optical Superstore’s complimentary aftercare service! Come by our Aitkenvale store at your convenience to ensure they remain in great condition.

Our experienced team of optical dispensers and assistants in-store at Townsville-Aitkenvale understand that individuals require unique vision solutions. Working with Hoya Australia, Optical Superstore supplies high-quality lenses to a diverse community, catering to various lifestyle, prescription and budget needs. Whether you seek computer or blue block glasses for the office, polarised or UV tinted lenses for contesting the sun, or prescription safety eyewear for protection on the jobsite, we’re here to outfit you with the equipment you need.

Confidently transition between inside and outside with QuickTint photochromic lenses! Adapting to changing light conditions, these lenses are clear indoors and darken in the sun, providing important UV protection, sharp vision, and great style. Versatile and convenient, photochromic lenses keep pace with a dynamic lifestyle and negate the need to swap between fiddly frames. Next time you’re in Aitkenvale, be sure to ask about QuickTint lenses!

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

With a comprehensive selection of high-quality, low-gap eyewear, Optical Superstore takes care of health fund members, offering incredible value for all levels of coverage. View our No & Low Gap Range in-store at Aitkenvale and let our helpful team show you how far your optical extras can stretch.

Looking for a detailed quote? Comparing pricing is easy with the use of HICAPS, allowing us to swipe your private health card and determine how much your provider is willing to pay. For excellent low-gap eyewear, convenient on-the-spot claiming and attentive service, we’ll see you at Optical Superstore Townsville-Aitkenvale!

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVE US!

A huge thankyou to all staff at optical superstore,for your assistance with fixing my glasses,assisting me with finding new frames,adjusting and fitting glasses,patience and understanding and outstanding customer service.
Julie Dequaine
Julie Dequaine
01:29 21 Oct 26
Went into The Optical Superstore for a general check up and had a great experience. Barely any waiting time, friendly staff and my optometrist Nirasha was excellent. Will definitely be returning!
Noemi Bracciale
Noemi Bracciale
08:03 19 Oct 26
Professional and helpful. ThankyouThankyou
Irene Bates
Irene Bates
21:30 18 Oct 26
I was very appreciative of Kath’s help and expertise to help me choose the correct glasses that suit my face/features. The optometrist was very knowledgeable and explained certain tests and their purposes.
Lisy Monaz
Lisy Monaz
08:51 18 Oct 26
Extremely helpful and knowledgeable staff with a comprehensive optical assessment and everything covered by my health fund.
Ashley Robjohns
Ashley Robjohns
05:20 18 Oct 26
Staff are so nice & were so pleasant and helped me choose the right frames. The Eye Technicians are also nice to see.
Sharon Spicer
Sharon Spicer
00:07 17 Oct 26
Communicative, left me voice messages even when deliveries were delayed. Been coming here for years, good service 👍🏼
francine tagumasi
francine tagumasi
09:18 16 Oct 26
Rebekkah is awesome
Em Will
Em Will
04:13 15 Oct 26
So professional. Great quality. Optometrists are great! Shop assistants so helpful when choosing glasses. Wouldn't go anywhere else!
Rachel Underwood
Rachel Underwood
04:01 15 Oct 26
The staff at the West Lakes store are always extremely helpful, friendly and knowledgeable. Great service again this time around. Thank you.
Simon Hockridge
Simon Hockridge
09:21 10 Oct 26
I had such a wonderful experience with Dr. Faron Sabeti at Optical Superstore in Canberra. His extensive knowledge, experience, and professional advice helped me address the various eye problems I had, and I received a level of care and guidance that I had not been able to find elsewhere.I was also delighted with the beautiful glasses I found in the store. The staff were lovely, friendly, and welcoming, making the whole experience even more pleasant.Thank you, Dr. Sabeti, and the entire team at Optical Superstore, for your exceptional care, expertise, and kindness. I am truly grateful to have you here in Canberra!
Zoiya Yazdani
Zoiya Yazdani
01:32 09 Oct 26
Great experience and fantastic staff. Thank you all
Kim Beaumont
Kim Beaumont
04:14 08 Oct 26
Very good service : I had my glasses in less than 2 weeks. Very nice and competent people. Very good price. I highly recommend this place !
Alexandra
Alexandra
02:21 07 Oct 26
Great customer service
Adam Minarelli
Adam Minarelli
23:38 02 Oct 26
Received the Best Customer Service from two staff members (Female & Male - sorry didn’t get their names) at the Capalaba Central Optical Superstore recently (early September 2026)…Walked in to get my reading glasses arm fix. I was willing to pay for the new screw for my reading glasses and the two staff members offered to fix my glasses for straight away & for free. They also gave me a free glasses case. They were both friendly and very happy to help me without wanting any payment. I come from a retail background of 30 years which I also took pride in providing excellent service to everyone. It was wonderful to experience good old fashion friendly customer service which I thought had died…but the lovely two staff members in the afternoon displayed excellent customer service! Thank you both so much! Cheers Kim Bertolacci
Kim Bertolacci
Kim Bertolacci
06:40 02 Oct 26
5 star service at a great price
Timmy Arnold
Timmy Arnold
07:32 01 Oct 26
Scott provided excellent service to me as a good long term customer of the brand and the shop. He showed creativity and great skill in helping me by fitting old lenses into new frames to save me money and help me have as many functional pairs as possible. So very useful and helpful for my busy life as a mum of young twin babies!THANK YOU very much optical superstore Booragoon!!!Thank you Scott!
Kim Zeneth Counsellor
Kim Zeneth Counsellor
03:48 01 Oct 26
Professional options and very good service
Robert Matthew
Robert Matthew
03:28 01 Oct 26
Deb was so helpful and kind. She really went above and beyond to help me find the right glasses for myself. If I could give more stars I would ⭐️
Isabel Westrup
Isabel Westrup
02:16 30 Sep 26
All of the team at this store are AMAZING!They have supported me as I lived in another city and would send me any new glasses to living back in town starting my new journey to wearing contacts.They have gone above and beyond to assist me as I nervously trialed options until I we tound the right ones for me.This took a few sessions and they weren’t happy until I was happy and secure with them.They have given me great advice over the phone or as I have “popped” by with a question.I would highly recommend this store to everyone who is looking for quality professionals and caring people.
Sharon
Sharon
02:57 29 Sep 26
Luke was extremely kind enough to help me find an optometrist in the area as they did not have one on site for the day. He was so kind and patient and ensured I had a plan to resolve a timely issue. He is such a great asset to the team and I couldn’t thank him enough.
Sarah G
Sarah G
07:44 28 Sep 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
07:05 28 Sep 26
I have been a Optical Superstore client for over 15 years. I recently moved from GC to the local Area. The service, friendliness and quality of care is extremely high imo from this team.Optometrist was very thorough & explained much more than previous yearly Diabetic appointments. Service staff are very helpful (Lady & Guy) + adjusted my new glasses to fit neatly. Also received a ‘Care for Glasses’ info form as well to assist aftercare. BUT best part was from a Wed apt, to get the new prescription glasses on the following Monday - Wow outstanding turnaround time.Very happy I made the decision to go to Deception Bay Optical Superstore. And Again ThankU for a fantastic service experience ✅
ASJ Smith
ASJ Smith
05:39 28 Sep 26
I had bought some glasses from specsavers .but I'd broke them they had refused to fix them for me.so I went in this store they where brilliant they fixed my glasses in five minutes.its hard to find good people but deb and Ella Jane where amazing I can't say enough about them .thank you you have a customer for life.x
Ste Mellumba
Ste Mellumba
01:11 26 Sep 26
Excellent customer care and support, the optometrist was extremely friendly and helpful. The customer staff are extremely helpful and very friendly. My glasses were back with in 5 days and I’m very pleased with them. Great prices I have multifocal and tint and covering as well. I’ve been coming back to Optical Superstore for years and went to Morayfield before Deception Bay store.
Les Reeves
Les Reeves
08:33 24 Sep 26
I am traveling around Australia solo . I had a disaster with my glasses , the frames were totally smashed just prior to leaving Sydney for Darwin. I was lucky enough to have chosen this location by chance,to help. I went directly there from the airport. The gentleman was fantastic, very kind and sympathetic, I can barely see without glasses. He wasn't able to fix the frames, understandly so, they were toast and I knew it. He, and the lady also there, put a lot of effort into finding a frame that would work with my lenses. Thankfully they did. Now I can at least see Australia! Thank you so much, you were outstanding, from a very happy Canadian!
Sharon Green
Sharon Green
19:24 22 Sep 26
Recently had Henry at Morayfield checked my eyes. Wow the most professional service and explanation I have ever had! Also Jo assisted me with glasses choice after and similar outstanding service! Congratulations OPS Morayfield.PhilipWoorim
Philip Jones
Philip Jones
23:17 21 Sep 26
Really happy with the professional and friendly service. The staff are incredible and super helpful and the range of glasses they have are great! Highly recommend 👌
Gulin Kemal
Gulin Kemal
07:39 21 Sep 26
Great service. Lovely helpful staff
Debra Dawson
Debra Dawson
21:23 18 Sep 26
Excellent store to deal with staff are very and the Asian optometrist who has previously checked my eyes is excellent too. Thank you for help
John Boroevich
John Boroevich
10:37 18 Sep 26
Always the best choice of frames - not all the same like other stores! Also great service!
Kerrie Arnaud
Kerrie Arnaud
05:08 17 Sep 26
I highly recommend Optical Superstore Glen Waverley.The Crew there is super efficient ,helpful and a pleasure to deal with.Order processing for new glasses for two people was smooth and prompt and I left the store assured that should I have any issues whatsoever, they are just a phone call away.I’ll be back next time I’m due for any eye testing and new glasses.Thank you Optical Superstore
Annette Morris
Annette Morris
01:07 17 Sep 26
The Optical Superstore on Sturt Rd is second to none...excellent service from every staff member who I dealt with - highly recommend them. Thankyou!
Marg Millar
Marg Millar
04:31 15 Sep 26
One of the lens in my glasses was loose so I popped in to Brookside Optical Superstore. They fixed the lens, replaced the nose pads and cleaned my glasses, making them good as new and at no cost. Thank you!
Sue Hammond
Sue Hammond
23:49 14 Sep 26
At the beginning of the year - my husband and I walked out with 5 pairs of prescription glasses for $500. We had different styles and brands. The service was exceptional !!! The variety of glasses next level !Our professional testing was also helpful and a very comfortable experience !!!
Jools Munro
Jools Munro
06:34 14 Sep 26
Gr8 services and consulting
Peter Barker
Peter Barker
06:27 14 Sep 26
Exceptional service
Wizard Of OZ
Wizard Of OZ
02:59 14 Sep 26
Excellent service and the staff are extremely helpful.
Sallyann McCartney
Sallyann McCartney
14:44 10 Sep 26
I highly recommend the DBay store, The service provided by Angela,Tiana and optometrist whose name I unfortunately didn’t take note of, was exceptional.
Linda Horner
Linda Horner
10:03 10 Sep 26
Lori, thank you for being kind, patient, and highly professional. I appreciate not only your guidance but also the way you increased my understanding of my eye health and the routine treatment I should consider.
Senu Senna
Senu Senna
03:04 10 Sep 26
I went their south gate plaza store and the ladies in there were amazing they helped me out by fixing my glasses while I waited and then said it was no charge for the repair.That sort of customer service is why I keep coming back to the same store to buy my new glasses.It's awesome to see some businesses still give good customer service.
William Parker
William Parker
01:07 09 Sep 26
Very friendly staff, great range of frames and very easy to make appointments.
Lance Bell
Lance Bell
00:28 09 Sep 26
I can't speak highly enough of the Optical Superstore at Deception Bay. I booked an optometrist appointment having experienced a sudden onset of double and blurred vision. The optometrist was the most thorough I have ever experienced & compiled a completed report from the tests conducted which was later accessed by Hospital Doctors. After eliminating various medical events, I returned for a follow up appointment to receive corrective lenses & spectacles. The counter staff there were absolutely outstanding. My new glasses arrived early, fitted perfectly & my vision has now been restored to 100% at the minimum cost to yours truly. Thank you Optical Superstore Deception Bay 😊
Chris Q
Chris Q
20:39 08 Sep 26
Always a great experience going to Grand Central Toowoomba - Michelle Hill is so professional.
None None (Nonesence)
None None (Nonesence)
07:55 07 Sep 26
All of the staff here at the Mt Sheridan Plaza store are amazing. Super friendly and helpful. Love my new glasses, the prescription for my eyesight is perfect, I can read so much better now! The optometrist I saw really took her time in assessing me and working out what would work best for my eyesight. Such a lovely lady aswell. The cost was very reasonable. They have a great selection of frames to choose from. Highly recommend this store!
Simone Winders
Simone Winders
02:10 03 Sep 26
Service is 110% , everyone went out of their way to assist me with the whole process in getting 2 new pairs of glasses. Product excellent .
graham parrant
graham parrant
06:10 02 Sep 26
Great service. Friendly professional staff and my new glasses are thus far proving to be excellent
Mike Drewer
Mike Drewer
21:40 01 Sep 26
Such an incredible team! I was assisted by Mitra at reception and Jo for my appointment - both super helpful and friendly!
Yifei LI
Yifei LI
07:13 01 Sep 26
The Optical Superstore at Taigum is my go-to store for wonderful optometrists and staff, a great range, and excellent prices.
Catherine Buckley
Catherine Buckley
06:50 01 Sep 26
Extremely knowledgeable and friendly staff. They make buying new glasses fun! I wouldn’t go anywhere else.
Julie Stenklev
Julie Stenklev
03:30 01 Sep 26
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Frequently asked questions

Where is Optical Superstore Townsville-Aitkenvale located?

We are located at 7/333 Ross River Rd, Aitkenvale, inside the Queensland Country Bank.

Is parking available at Optical Superstore Townsville-Aitkenvale?

Yes, off-street parking is available at Queensland Country Centre with access via Ross River Rd and Wotton St.

What is Hoya’s MiYOSMART lens?

MiYOSMART is a revolutionary prescription lens designed to slow down the progression of short-sightedness in children. This technology fits within a normal glasses frame as an inconspicuous, non-invasive option, and features alternating focus and defocus zones which correct distance vision while slowing the overall development of myopia. Ask your tenant optometrist at Optical Superstore Townsville for more information on this innovative lens.

What do I need to bring to my appointment?

We will need your Medicare card for bulk billing eligible appointments, and health fund members should bring their private health card if looking to make a claim for their eyewear. It is also helpful to bring your current pair of prescription glasses, and a copy of your most recent prescription if it came from an optometrist at a different location.

Can I buy two pairs of single vision glasses at Optical Superstore?

Stick to your budget while benefiting from a second pair of near or distance single vision glasses with Optical Superstore’s two pairs of single vision glasses from $192* deal! Select your frames from our $58 range and add clear, hard coated 1.5 index single vision lenses with your prescription in order to affordably avoid getting caught without a backup pair.

*T&Cs apply.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.