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Some Health Funds
Reset June 30
BOOK AN EYE TEST NEAR YOU
All major health funds accepted.
ALL HEALTH FUNDS ACCEPTED
Claim your optical benefits on the spot with HICAPS or we can provide an itemised receipt to claim online directly with your health insurance provider.
DUE FOR AN EYE TEST?
Contact The Optical Superstore
DUE FOR AN EYE TEST?
Contact The Optical Superstore
OUR CUSTOMERS LOVE US!
“We were recommended to visit Micheal, and thank goodness, what a true gentleman! He was kind, helpful, informative, gentle, and gave my daughter hope and understanding….
“I’m so impressed with this store. Today they fixed my Dad’s glasses for me at no charge. The level of service was amazing and I was shocked when they didn’t ask for anything. I offered and they said they were happy to help. Will definitely bring Dad here for his next eye exam and glasses. Thank you for caring so much.”
LEANNE ALLEN
2 months ago
Did an excellent repair job on glasses that had been completely snapped. Then refused payment. Friendly and super helpful.
Linda Gale
06:18 20 Jun 25
As well as good glasses at a reasonable price, the optimist identified a lesion on my eyelid, referred me to Alice Springs Hospital, then I had day surgery to remove it. Really happy with the thoroughness of eye examination, also good prices and style advice from Wolfgang.
theheadland
00:17 14 Jun 25
Called into the store today when travelling to Darwin and had my glasses repaired. Took them 5 minutes and came back repaired, cleaned, new cleaning cloth and in a new case. No cost and handed back with a smile. Absolutely brilliant service, thank you so much. Gary
Gary Burslem
09:56 06 Jun 25
Just had new glasses made,joe and deb went far and above the normal expected service, if you need new glasses don't look any further than optical superstore morayfield best service best price what more could you want or expect 10/10
Glenn Steele
06:51 06 Jun 25
I brought in my bent glasses for repair, and this shop was amazing! Super helpful, quick service, and the staff were really friendly and genuinely wanted to help. The store is clean, has lots of options, and the prices are great. Definitely recommend this place!
Jakarin Srisumran
03:39 06 Jun 25
Friendly staff - highly recommend A+++++
maria viner
03:22 03 Jun 25
They fixed my glasses from Bailey Nelson for free and wouldn’t let me pay them! Even though I hadn’t bought the glasses from them, much appreciated and great service
Sophie
08:32 30 May 25
Needed some assistance as I’d tripped and bent my prescription glasses - Liam came to the rescue, what a true champion! He has such a lovely nature and I immediately felt comfortable. Liam made the adjustments needed so I could basically see again, making sure the glasses sat straight on my face too - I seriously couldn’t have been happier! We’re traveling interstate, a long way from home, so definitely a little anxious, but The Optical Superstore, in Hervey Bay, definitely lived up to their name, with Liam wearing the cape - thank you 😇
Sheri Crawshaw
04:04 30 May 25
The staff at Optical Superstore Stocklands Rockhampton are simply amazing. I am very grateful for the care and Five star service. Have never been treated so friendly and sincerely. Thank you AAAAA+++++
wayne howie
03:48 30 May 25
Some of the negative messages here or 1 star reviews given by some not sure if they are genuine. More so if you read their reviews it is easy to make out that they are posted by someone who is either a competitor or have some other agendas
Daniel
01:21 23 May 25
Fantastic service! The team at Optical Supastore were incredibly friendly and helpful, especially with my kids. They made the whole experience easy and enjoyable. Great range of quality products too – we’ll definitely be coming back!
Smit Desai
07:04 21 May 25
Was happy with optometrist they check my eyes told me I had take drops and look after my eye health
Ante Saric
01:15 21 May 25
Excellent eye check and very good service in the shop. Thank you!
Peter Bell
07:09 20 May 25
I highly recommend this optical superstore at Sunnybank Hills Shopping Mall. We've been visiting for several years, and the staff, especially Ankush and Thuy Nguyen, are always helpful and friendly. They consistently provide great guidance, ensuring you find the best options tailored to your needs.
Navin Kondaguli
22:55 17 May 25
Very good service.
Mark C (Ronnie)
06:46 17 May 25
I am very happy and satisfied with their excellent service. The staff and the manager were very helpful and polite. They were very patient and assisted me to select the right frame suitable to me. I am happy I came to this branch to get my spectacle.
Gnanaki Ponniah
03:46 17 May 25
Top class service. Each and every staff has been extremely helpful. They provide genuine guidance, backed by scientific knowledge and proof. Many thanks 🙌
Pratima Chauhan
01:11 17 May 25
We have been long-term customers of The Optical Superstore, and our experience over the years has been exceptional. Every visit is met with friendly, professional service, and our needs are always addressed. The staff consistently go above and beyond to ensure we’re comfortable, well-informed, and completely satisfied with our eyewear choices. Whether it’s a routine check-up, new frames, or special lens requirements, the team handles everything with efficiency and genuine courtesy. We highly recommend them to anyone looking for quality eye care and excellent customer service!. Thank you.
Sunshine Management (Amit Patel)
03:30 16 May 25
Very good service
vinod kaushik
23:57 15 May 25
One of the service you can count on , reliable and countable with wide range of frames and glasses available.
Jitin Kapur
03:39 15 May 25
Aleena is a great optometrist! Very good service,highly recommended optical superstore in Nowra
Krishnan Ramasamy
01:54 15 May 25
Have always had a pleasant experience. And have been going for many years. After trying many other services.Thank you for your great service.
David Norsworthy
22:26 14 May 25
Been coming here many yearsAnd the team here always go above and beyond to get my glasses rightGreat service great value
derek page
02:38 14 May 25
Very friendly and professional setup. Optometrist were able to resolve the query and offer professional advice for a very reasonable fees.
Sundip Borse
01:33 14 May 25
My husband and I in Yeppoon for a wedding over the weekend of the 26th April. My husband had broken his half-frame glasses and whilst the lovely and helpful Sue was unable to do the repair, she left a note for Emily to try and repair them the following day. Emily spent at least an hour trying to retrieve the fishing line from inside the side arm - even asking the Minute Man next door for some sort of tool to help. Emily was so patient, even apologising for taking so long. In the end she was able to repair the glasses and then wouldn’t accept any payment for her trouble (I am a customer of Optical Superstore in Brisbane). Thank you Sue and Emily for such wonderful customer service.
Ron and Jane
00:54 14 May 25
Excellent Customer Service and Product Knowledge. Would highly recommend Optical Superstore. Very Professional too…
Sachin Rabade
11:11 13 May 25
Excellent experience with glasses !!
amrish trivedi
08:59 13 May 25
Thank you for your patient and support with my mum. You did awesome job. We will be back
Sylvie
01:27 12 May 25
On my first visit Absolutely the best consult I've ever experiencedThank you Lona you have the gift⭐⭐⭐⭐⭐
Sandy G
08:16 10 May 25
Thank you to the team at the optical superstore. I went in this morning after having no luck anywhere else trying to get my glasses fixed. They were able to fix my glasses with ease and were so willing to do so. Great service and extremely professional.
Louis
23:50 05 May 25
Had too visit the optical superstore in gateway a couple of times in the last month and the service I received was amazing on both occasions. Lori helped me understand what was going on with my eyes for the first time in visiting optometrists for the.past 40 years! And the staff very helpful and friendly.😀
sonya cavallaro
00:03 05 May 25
Had multiple eye tests and belfs to help with dry eyes. Store is well presented and staff are super friendly.
j
11:06 30 Apr 25
Good customer service 👍
Robbo (Robbo)
22:43 28 Apr 25
I’ve been to both Marion and Black Forest stores. An absolutely MASSIVE shoutout to Sarinella, she was beyond helpful and so kind. Made the entire experience so easy and enjoyable. She has such a jovial mannerisms and made me feel very relaxed. She put my service above and beyond despite juggling multiple jobs and customers. Had my first eye test at Marion then went to Black Forest and saw she was there. Was beyond happy to have Sarinella look after me once again. Whatever stores she’s at I’ll follow and a shout out to her manager for having a great staff member.
Bella
07:59 26 Apr 25
Excellent service eye test and glassesThankyou Danielle and the staff and the great prices 🤗 and the manager
Jojo Hughes
06:10 26 Apr 25
I am so pleased with the service and the way they go out of their way to help.I'm an extremely busy person, traveling everywhere for work.When I was unable to attend t the store during business hours to collect my new glasses, Nissa , met me outside of hours and delivered and fit my new glasses for me.I could not be more grateful.I have been coming to this store for years.. but you have a customer for life in me.Thank you so much Nissa.. your a star.
Donald Noyes
20:42 24 Apr 25
I saw Alex today who took the time to comprehensively explain my eye test results and why I have been given multiple recommendations which I was confused about. I am truly grateful for Alex in giving me clarity.
Sandra Maxwell
10:12 24 Apr 25
Fantastic store, great and friendly staff
Ben Sharp
09:42 22 Apr 25
Optical Superstore Southgate Plaza;Great service from everyone I came into contact with both in person and over the phone - receptionist, assistants, and optometrist.In particular William was absolutely fantastic - he took initiative to find different options so I could choose the perfect frames after consulting with me. He was super helpful and friendly, it makes such a difference when dealing with someone that actually seems to enjoy their job.Highly recommend this particular store.
Nadine Shuma (Nadine Shuma)
02:35 16 Apr 25
They’re very nice. Highly recommend
Karl Stephen Agaton
08:37 08 Apr 25
The best knowledge ive seen, leaves other well known stores for dead . Got everything right first time well worth the drive from taree.
Scott Scott
05:48 06 Apr 25
They are really quick and have good customer service
shari alawattage
05:05 03 Apr 25
A big thanks to optometrist Vamsi Somanchi for the care, attention and professionalism given during my visits. A shout-out to the ladies on the reception at Deception Bay as well.
Jennifer CLARKE
02:56 03 Apr 25
Brilliant, I broke my glasses, same spectacles they made for me a while back, wish I could remember the her name, but she was very helpful, good old fashioned service, and it did not cost me $10,000, it was free, thank you so much, Gary
Gary George
21:30 02 Apr 25
I had an outstanding experience with Luke, the optical dispenser. He is incredibly caring, helpful, and exceptionally patient—especially when dealing with my broken custom-made spectacles. Not only did he provide a temporary repair to keep me going, but he also went the extra mile to track down the original suppliers so my glasses could be properly fixed. His dedication and customer service were beyond expectations. I highly recommend Luke and this shop to anyone in need of professional and thoughtful optical assistance!
erwin halim
11:35 01 Apr 25
I wasn’t even a regular shopper with these guys, but they were still willing to help! Even when the item only costed me $5. Excellent attention to detail, knowledgeable and exceptional customer service. Thankyou !
Olivia Maher-Harrison
02:59 31 Mar 25
👁️👁️👁️Thanks Larry!
Nathan H
13:11 21 Mar 25
My husband and me both went to Opitical Superstore for eye tests. Jason is very professional and caring. The tests are very detailed, not like 5 minutes checkup from SpecSaver. We will refer all our friends and family to visit them.
Sally Xing
06:46 19 Mar 25
Nathan is super through and kind, highly recommended.
Ash Mclaren
05:33 17 Mar 25
Okay, I got lucky and chose a pair of glasses that are perfectly fitted.The above and beyond service and professionalism at this store is a joy to find. The optometrist Belinda has after over 10 years of terrible prescriptions has nailed it to my perfect satisfaction. Thankyou everyone.Kevin
Kevin J Mc Donald
05:54 15 Mar 25
Optical Superstore acknowledges the traditional Owners and Custodians of the land on which our stores stand. We pay our respect to Indigenous Elders past, present and emerging.
Optical Superstore acknowledges the traditional Owners and Custodians of the land on which our stores stand. We pay our respect
to Indigenous Elders past, present and emerging.
BOOK AN EYE TEST NEAR YOU
All major health funds accepted.