We accept ALL health fund members

Optical Superstore TOOWOOMBA

Super Service, Super Savings Across the Garden City

Address

Shop 2043 Margaret St, Toowoomba City QLD 4350

Phone

(07) 4639 4130

OPENING HOURS

Monday

9:00 am – 5:30 pm

Tuesday

9:00 am – 5:30 pm

Wednesday

9:00 am – 5:30 pm

Thursday

9:00 am – 9:00 pm

Friday

9:00 am – 5:30 pm

Saturday

9:00 am – 5:00 pm

Sunday

CLOSED

Closed Sundays and All Public Holidays.

VISION SUPPORT IN GRAND CENTRAL SHOPPING CENTRE

Optical Superstore is proudly 100% Australian owned and operated.

Conveniently located on Level 2 of Grand Central Shopping Centre right next to Coles. Optical Superstore is committed to high-quality eyewear solutions and personalised eye care for families across Toowoomba and beyond. Whether you’re after everyday eyewear, polarised sunglasses, or prescription safety glasses, our dedicated team are eager to find the pair to suit your budget and lifestyle.

Tenant optometrists operate independently within Optical Superstore Toowoomba, offering comprehensive eye tests, eye health reviews, fitness to drive assessments and more. Most services are bulk billed for eligible Medicare cardholders, making it simple and affordable to access thorough eye care. Schedule a routine appointment for your family today to invest in excellent vision support for all ages.

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

Discover a wide selection of fashionable, high-quality eyewear at prices set for the everyday Aussie household. With unbelievable offers such as our 50% off your second pair deal and a diverse range of frames, there’s something for everyone in-store at Toowoomba Optical Superstore.

Seeking certified safety eyewear? Optical Superstore offers a wide range of durable frame styles and protective prescription lenses fit for every industry. Whether you’re in construction, fabrication, farming, agriculture or mechanical work, let our experienced team find the style best suited for your face shape and occupational needs.

Wide Range of Frames

Explore our broad selection of exclusive and international brands for glasses and sunglasses, showcasing various shapes, sizes and styles ideal for work or leisure.

Personalised Service

Let our dedicated team of optical dispensers and assistants in-store at Toowoomba guide you through all the latest styles and prescription options!

Complimentary Aftercare

Our service doesn’t stop at purchase – come by anytime for a free clean and adjustment to ensure your frames remain comfortable and in great condition.

Our customers benefit from our continued partnership with Hoya Australia, providing excellent lens designs and competitive upgrades to enhance your eyewear. Ease your day-to-day with help from specialised blue block glasses, computer glasses, prescription safety eyewear, anti-reflective coatings and more!

For outdoor enthusiasts, find the fit for your lifestyle with photochromic, polarised or UV-tinted lens options. Plus, with our HT Active design, multifocal wearers can enjoy the outdoors with a wrap-around sunglasses style that protects your periphery and minimises glare disruption while offering ultimate clarity.

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

At Optical Superstore Toowoomba, we aim to help customers maximise their health fund benefits, ensuring lower out-of-pocket costs to support your optical entitlements. Our Low Gap Range offers an impressive selection of frame and lens options, including affordable upgrades for prescription polarised or UV-tinted lenses, all without compromising on quality or care.

Already have a valid prescription? Bring it in along with your health find card and let our friendly team take you through a transparent on-the-spot quote so you can purchase with absolute clarity. Convenient claim processing via HICAPS and genuine low-gap value are how Optical Superstore upholds our Super Service, Super Savings guarantee.

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVES US!

Ivy is awesome and went above and beyond to fix my glasses! She is talented and i am very happy with the customer service i received.
Ragamithiran
Ragamithiran
03:05 12 Jul 26
Ivy provided excellent customer service and fixed my friends glasses in less than 30 mins. Fantastic
Thiraj Ramamoorthi
Thiraj Ramamoorthi
03:05 12 Jul 26
Mel and Ivy are superb, Ivy helped us fixing up some glasses that we believed were unfixable. Super talented and amazing staff and customer service.
Adarsh Anil Kumar
Adarsh Anil Kumar
03:03 12 Jul 26
Thuy was very knowledgeable, professional and efficient. I took my son there, and she was very good and friendly with him.
Bonnie Ho
Bonnie Ho
00:46 11 Jul 26
Wonderful customer service! I had my glasses cleaned, adjusted, and new frames ordered. It took me quite a while to find the frame I liked both in-store and online; they patiently helped me until I was sure of my choice. They were respectful and courteous!
Tuki Muzariri
Tuki Muzariri
07:19 09 Jul 26
I had damaged my glasses frame and they were twisted. I went in and spoke to the amazing Charlie. She straightened my frames for me so I could see again and was so kind. Thank you so much! Great service.
Aaron McKay
Aaron McKay
02:54 07 Jul 26
Great Service & Wide Selection! ⭐⭐⭐⭐⭐​I had a fantastic experience choosing my new glasses here. The staff are incredibly knowledgeable and superb at what they do, making sure I never felt rushed throughout the entire process. They have a wide range of high-quality frames and excellent lens options to choose from, all very well priced.​The whole process was friendly, relaxed, and genuinely enjoyable from start to finish. Thank you so much—I highly recommend them!
Chase Miller
Chase Miller
23:35 06 Jul 26
Love their range of frames! Staff is decent too ❤️
Aleena ata
Aleena ata
11:41 06 Jul 26
I have been going to Optical Superstore Casuarina for more than 10 years, since then the quality of service has always been great. Optometrist and staff are attentive and will never rush your appointment even they are at their busiest. Most of the time you can get your glasses same day which is amazing!!! Thank you Optical Superstore 😊
Ivanya Cunanan
Ivanya Cunanan
12:40 03 Jul 26
Thank you so much to the lovely team! One of the screws in my glasses fell out, and another optical store refused to fix them because I hadn’t bought the glasses there. Even though my glasses weren’t purchased from your store, you kindly found the right screw, repaired them for me, and didn’t charge me anything. I really appreciate your kindness and excellent customer service. Highly recommended!
Millie
Millie
00:07 01 Jul 26
I had an excellent experience at Casuarina Square branch! The staff were friendly, professional, and took the time to help me choose the perfect pair of glasses. A special shout-out to Marivic for helping me find the perfect frame at a very reasonable price and for always providing such thoughtful and attentive service.The eye examination was thorough, and everything was explained clearly, making the whole process easy and comfortable. The store has a fantastic selection of frames, and the customer service was outstanding from start to finish.I highly recommend this optical shop to anyone looking for quality eyewear, affordable prices, and exceptional customer service.
Vhonz Coppock
Vhonz Coppock
09:28 27 Jun 26
Much better than Eye Q
Ian
Ian
09:35 22 Jun 26
Friendly and prompt service. Highly recommend.
Shelley Nielson
Shelley Nielson
05:18 18 Jun 26
Gillian has the patience of a saint, and should win the award of the year. She is kind, patient, helpful and so easy to deal with.
Debbie McGregor
Debbie McGregor
03:37 12 Jun 26
Amazing serviceThey fix my glasses quick and very professional
Belal Mazlom
Belal Mazlom
06:21 11 Jun 26
Great service the person who served me today Sat 6th June (wish I could remember her name) was excellent great advice and arranged new prescription and repaired my sunglasses arms, amazing job better than new, will be coming back for new sunglasses in July. Thank you again
Colin Billington
Colin Billington
07:49 06 Jun 26
I had an excellent experience here. The staff were welcoming, professional, and made me feel comfortable from the moment I arrived. The optometrist was thorough, knowledgeable, and took the time to explain everything clearly. The eye examination was comprehensive, and I felt confident that my eye health was being well looked after. I highly recommend this practice to anyone looking for quality eye care in Port Macquarie.
Barbara Smith
Barbara Smith
05:10 05 Jun 26
I cannot speak highly enough of the team at Optical Superstore Yeppoon.Katie, the Optometrist, was absolutely exceptional. From the moment I walked in, it was clear that she genuinely cared about my eye health and overall wellbeing. She went far above and beyond anything I have experienced with previous optometrists, taking the time to thoroughly investigate my condition, research multiple treatment and management options, and explain everything in a way that was easy to understand. Her knowledge, professionalism, and genuine compassion were outstanding. She never made me feel rushed and her reassurance throughout the process was incredibly comforting during what could have been a stressful situation.The front of house ladies, were equally amazing. When it came time to choose new glasses, they took incredible care to find the best possible lens options for my prescription. Thanks to their expertise, my new lenses are thinner, clearer, and more comfortable than any glasses I’ve owned before. They also have a fantastic eye for style and helped me choose frames that look great without breaking the bank. I walked away with glasses that are both stylish and affordable, and I couldn’t be happier with the result.The level of customer service, professionalism, and genuine care from both Kate and the team was second to none. It’s rare to find people who are so passionate about helping their customers and who take such pride in what they do. I would recommend Optical Superstore Yeppoon to anyone looking for outstanding eye care and exceptional service.Thank you both for making what is usually a routine appointment such a positive and memorable experience.
Benclay_au
Benclay_au
05:08 05 Jun 26
As a big consumer of Prescription Sunglasses and regular glasses, I tried the Optical Superstore in Ainslie Place CANBERRA, and was very impressed. I have a weird prescription and graded focus lenses. The lenses and service were the equal best I've had over 5 countries and 30 years. Perfect progressive shading and focus. Very impressed and I will return. Fred looked after me and knows what he's doing. Very nice people as well.They're a little out of the way but still only 150m from Canberra Centre towards Canberra Theatre.Store Location: Canberra Superstore - Ainslie place
Craig Andrews
Craig Andrews
02:57 02 Jun 26
A huge shout out to the optical technician who...near closing time replaced both arms of my prescription sunnies.... best crew ever! Casuarina Shopping Square, Optical Superstore, One stop shop.xox
Joan
Joan
21:44 26 May 26
Friendly, helpful staff and all straightforward. Had some glasses reglazed to fix prescription.
Phill Jones
Phill Jones
03:55 23 May 26
Very friendly service, Unlike some private stores. The optician was friendly and thorough. Ordered glasses straight away and at over half the cost of my previous ones. Left the business feeling very happy. I was treated with care and respect. Highly recommend this business.
amanda enzi
amanda enzi
01:28 23 May 26
absolutely epic staff and awesome customer service
Robyn Brown
Robyn Brown
00:46 23 May 26
Excellent service!
Sophie Jin
Sophie Jin
06:54 22 May 26
very professional. first time for bifocals. glasses fit great and focus is spot on. cheers. price was not scary even for my cert safety glasses. cheers
Peter Russo
Peter Russo
07:05 20 May 26
Excellent service. Just went back again this year for my annual optician visit. Would not go anywhere else. Jas is great - very professional optomettist. Thank you
Anthony Clarke
Anthony Clarke
04:17 19 May 26
Great service, I walked in with no appointment with an irritated eye, the friendly staff booked me in almost immediately - The female optometrist Ya Weng was amazing, careful, gentle and found the cause of the problem and the relief was immediate! And medicare covered the cost just as an extra bonus. So grateful, I highly recommend the Optical Superstore
Astrid Whatmore
Astrid Whatmore
03:22 16 May 26
Very friendly staff helped me with a missing screw in my sunglasses for no charge. Thank you very much!
George Gardiner
George Gardiner
00:15 13 May 26
Very happy with the service and the prices
Zoya Wells
Zoya Wells
01:47 12 May 26
Easily accessible and understanding
Michael Seage
Michael Seage
23:18 09 May 26
Fantastic service, the optometrist was great to deal with and very thorough. The front staff were fantastic and extremely helpful. I'm hopeless at picking frames out for myself, and Amy was extremely patient in helping me find some pairs that make me look good. Loved the after care with making sure they fit correctly and adjusting as needed. Thanks team - will be back again for future needs!
Kel Sofia
Kel Sofia
22:10 06 May 26
I had excellent service here today from both assistants and from optometrist Steven. A great experience (11 out of 10!) and around $100 less than the last place I bought glasses from. I'll be back.
Steven Spink
Steven Spink
07:44 05 May 26
I have had a few issues here but the optometrist I see is brilliant and the reason I choose to go here. The receptionist was very competent and really lovely, it was nice compared to my last experience, with the younger sounding bloke over the phone.
Cari
Cari
13:46 02 May 26
Very helpful staff.
Jenni Gee
Jenni Gee
01:41 26 Apr 26
Brilliant staff, great range and excellent service. Pleasure to deal with. They have been such a great help with my glasses and happily repaired one pair I had accidentally damaged for free while I waited. I won't ever buy glasses anywhere else. Many thanks.
Bryan Adams
Bryan Adams
05:14 25 Apr 26
On holidays and went to the store at Australia Fair Southport to get glasses straightened. Jen was amazing—friendly, welcoming, and so helpful. She took the time to make sure everything was sitting perfectly. Really appreciated the great service!
Hawkins Family
Hawkins Family
00:34 18 Apr 26
What an awesome place. First I was warmly greeted by Leanne. What an asset to the business this lady is. So informative and enthusiastic . I would employ this woman if I had a business. Any businessFiona did my eye test and was so genuineI come from a banking background where customer service is gold and this place glistensLove my new specs and I’ll be going back hereAlso while have my eyelashes curled the solution burnt my eye ballsI went to this place and they had a eye specialist there who checked my eyes and gave me some drops to ease the pain and some steroids to heal the burnLady was awesome, meds worked and was bulk billed 🙌🤗
Donna Beattie
Donna Beattie
23:21 16 Apr 26
Have been going here for years now.always happy with the service. This time I had a broken screw in my glasses frame. Jamie was so helpful in finally getting it out and fixing them. She perservered for quite a while to finally fix it. I was wearing an old script pair which was a couple of years old and was really hoping they could fix it as I will have a eye test in August and didnt want to pay out for new glasses until then.They are always pleasant and easy to talk with and nothing is too much trouble. Thanks Jamie.
Marlene
Marlene
07:35 15 Apr 26
As a person travelling through Alice and needing a quick repair the service provided by this store was phenomenal - friendly, helpful and courteous. Thank you so much for your help
Julie Weeks
Julie Weeks
01:15 10 Apr 26
​I had a fantastic experience at this store. The staff was incredibly professional and took the time to ensure my prescription was perfect. The selection of frames is modern and high-quality, and the fitting process was seamless. If you are looking for clear communication and efficient service, this is the place to go.
Sweta Kunuku
Sweta Kunuku
06:39 08 Apr 26
The Vahid went above and beyond so I deeply appreciate that, such a gentleman.Thanks again Vahid.😎🤓
Adam Lynch
Adam Lynch
23:58 06 Apr 26
Thank you to Elisha for being so friendly and helpful and a special thank you to Tyler who went out of his way to organise some replacement frames (under warranty) as he noticed mine were chipped. Amazing service! I highly recommend this business.
Natalie
Natalie
09:22 31 Mar 26
Great staff. Affordable modern frames. I used to travel to Sydney to have my glasses made at a small specialist practice which has closed down. Luke helped me to source the same lens supplier so I could have light weight lenses. He was really knowledgeable, experienced and so friendly. The optometrist also helped to identify what might be contributing to my migraines with the imaging she performed. Highly recommend this store.
s reynolds
s reynolds
05:48 31 Mar 26
Thank you to the staff that have fixed my phone twice in a matter of days. What’s no problem at all fixed straight away thank you.
Trevor Muller
Trevor Muller
01:05 30 Mar 26
Great glasses!
John Peterson
John Peterson
10:16 27 Mar 26
I visited here today. They are kindness and pretty 😍 i got eyedrop from there because my eyes are so dry. I dropped it on my eyes when i back home and then my eyes are no itchy and dry anymore. Eye test was also nicly progress. I went to other place before but the place people were not nice so I canceled and I went to this place. I think that was good decision for me.
HYE LEE
HYE LEE
07:09 25 Mar 26
Great help and products
Martin Jones
Martin Jones
09:34 17 Mar 26
Professional and efficient service as usual. Had an appointment with the optometrist in the morning and my new glasses were ready for collection within a few hours. Loving my new frames - thank you!
Angela
Angela
01:15 17 Mar 26
Eloise and Paul were really great. Both went of their way to help me. Highly recommended their store in AITKENVALE Townsville.
Alexandra Vrachas
Alexandra Vrachas
09:50 16 Mar 26
The staff were very friendly and helpful. They explained everything to me in a way that I could understand
Heather Raas
Heather Raas
05:31 16 Mar 26
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Frequently asked questions

Do I need a Medicare card for a bulk billed eye test?

Yes. On-site tenant optometrists bulk bill most eye tests through Medicare, meaning there’s often no out-of-pocket cost if you hold a valid Medicare card.

Can I bring my own prescription?

Absolutely. If you have a valid prescription from another optometrist that you’re happy with, bring it in, and we’ll help you find the perfect frame or lenses.

Do you offer Health Fund claiming in-store?

Yes! We process health fund claims via HICAPS on the spot—just bring your health fund card. We can make claims or provide detailed quotes, so you know exactly what your benefits are and how much your out-of-pocket gap is.

What brands of frames and lenses do you stock?

We stock a wide range of stylish Australian and international eyewear brands for the whole family and use high-quality Hoya lenses for quality, clarity and durability. Explore such brands as: Lulu Guinness, Radley London, Caterpillar [CAT], O’Neill, Kate Spade, Nike, Ray Ban, and much more.

Where is Optical Superstore Toowoomba located?

We’re conveniently located in Grand Central Shopping Centre. Please note that the entire shopping complex is positioned across two streets and 3 floors of retail trade: Dent Street &, Margaret St, Toowoomba City QLD 4350. We are shop number 2043 (on Level 2), alongside Coles.

Is there parking available?

Yes. For best access to our store, look for parking nearest the Coles entrances at Grand Central Shopping Centre, although these spots may be busy at times.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.