We accept ALL health fund members

Optical Superstore at The Pines Elanora

SUPER SERVICE | SUPER SAVINGS

Friendly Staff and Great Service

Are you seeking a knowledgeable team of optical professionals for routine eye testing and super eyewear options?

Here’s a little more about what Optical Superstore offers the Southern Gold Coast region and beyond!

Bulk-billed eye tests for the whole family: Offering the services of a therapeutically endorsed optometrist, your eyes are in great hands with our thorough and affordable eye testing services.

Exception savings on prescription glasses and contact lenses: With a clear focus on pricing that won’t break the bank, we ensure your Health Fund optical coverages go further with our generous No & Low Gap Range of eyeglasses, sunglasses, prescription lenses, and built-in options.

For a winning combination of premium eyewear and supportive customer service, we won’t let you go anywhere else!

Optical Superstore
The Pines Elanora

Shop 211, The Pines Shopping Centre, Guineas Creek Rd, Elanora QLD 4221, Australia
Phone : (07) 5525 0500

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 7:00 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 3:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Optical Superstore
The Pines Elanora

Shop 211, The Pines Shopping Centre, Guineas Creek Rd, Elanora QLD 4221, Australia
Phone : (07) 5525 0500

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 7:00 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 3:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Eye Tests and Eyecare at The Pines

For the best eyecare at Optical Superstore in The Pines, book ahead for your bulk-billed eye test. You can do that very simply right here, online.

Along with routine eye tests that are bulk-billed to Medicare, you can also access a range of follow-up eye health services. These include:

  • Referrals for Cataract Procedures
  • Blephasteam for Dry Eye support
  • Visual Field Eye Tests
  • Contact Lens | Fit and Teach Consultations
  • OCT and Digital Retinal Photography
  • MiYOSMART Accredited for supporting children’s vision.

For a full suite of eye tests and vision support, our tenant optometrist at The Pines focuses on supporting every member of your family every day.

Super Savings on Prescription Glasses | Glasses Frames

We pride ourselves on offering premium eyewear options at industry-leading prices! Combining a range of renowned eyewear brands with our curated line of spectacle frames and sunglasses ensures you have a generous selection of fashion-forward styles suitable for any budget. From designer brands to our own in-house lines, you’re assured of savings every day at Optical Superstore.

Just look at the variety of the brands we offer!

  • Kate Spade
  • O’Neill
  • Emilia Pucci
  • Radley London
  • Guess
  • Prive Revaux
  • Bill Bass
  • FILA
  • Nike
  • Oroton
  • Le Coq Sportif
  • Spotters
  • Dirty Dog
  • Douglas Anthony
  • Amy Sherbrooke
  • Olivia Vespucci
  • Ray Ban
  • Phoenixed

 

Plus more!

Super Savings on Prescription Glasses | Glasses Frames

We pride ourselves on offering premium eyewear options at industry-leading prices! Combining a range of renowned eyewear brands with our curated line of spectacle frames and sunglasses ensures you have a generous selection of fashion-forward styles suitable for any budget. From designer brands to our own in-house lines, you’re assured of savings every day at Optical Superstore.

Just look at the variety of the brands we offer!

  • Kate Spade
  • O’Neill
  • Emilia Pucci
  • Radley London
  • Guess
  • Prive Revaux
  • Bill Bass
  • FILA
  • Nike
  • Oroton
  • Le Coq Sportif
  • Spotters
  • Dirty Dog
  • Douglas Anthony
  • Amy Sherbrooke
  • Olivia Vespucci
  • Ray Ban
  • Phoenixed

 

Plus more!

Super Savings on Prescription Glasses | Lens Designs

Did you know? We’re market leaders in multifocal lenses, offering a full range of lenses by one of the most trusted partners in prescription optics: Hoya Lens Australia.

Our HT Digital range of multifocal lenses ensures you can access tailor-made, free-form lens designs that offer the best results for your prescription, frame choice, and lifestyle.

  • HT Digital Defined: A lens design tailored for everyday use, offering a generous reading zone and a soft distortion layout for all-day activity—the ideal lens choice for the experienced multifocal wearer.
  • HT Digital Panorama: A lens design tailored for everyday use, providing the widest distance zone—ideal for younger and first-time multifocal wearers or those who live/work in dynamic environments.
  • HT Indoor Plus: This lens design is tailored for our digital age, providing the best solution for multitasking across digital devices and concentrated tasks—ideal for anyone who struggles with multifocal lenses in front of their PC and in the workplace.

Our understanding of multifocal lenses is just the beginning. Are you interested in single-vision, bifocal, and prescription sunglasses? What about prescription safety glasses? We have every vision need and work environment sorted.

OUR SERVICES

The Pines, Elanora | Optical Superstore | Where are we?

The Pines is a busy, sub-regional local shopping centre located at the southern end of the Gold Coast at Elanora. It is the only shopping centre on the Gold Coast that has all three major supermarkets under one roof: Coles, Woolworths, and Aldi. It also has a Kmart, Petbarn, and a Regional Library.

ADDRESS
SHOP 211, The Pines Shopping Centre, Guineas Creek Rd, Elanora QLD 4221

PHONE NUMBER
(07) 5525 0500

HOURS
MON—FRI: 9—5:30
THUR: 9—7
SAT: 9—3
SUN: Closed
(Note: hours may be subject to Public Holidays)

APPOINTMENTS AND EYE TESTS
Call the number above or book an eye test online below.

OUR CUSTOMERS LOVE US!

See what our satisfied customers say about us.

“We were recommended to visit Micheal, and thank goodness, what a true gentleman! He was kind, helpful, informative, gentle, and gave my daughter hope and understanding….

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Even though I live a few hours away; I make a point of coming here as the service is gr8 with Ankush the manager. He always goes out of his way to be helpful; and the service is stellar.I don't even bother going to other stores nor checking their prices anymore, as I have found he usually has the best deals.I find the Ray-Ban's are pretty good, and Colorado's. I stepped on a pair of Ray-Bans, and he had them beautifully repaired. I would not hesitate to recommend him.So, if you plan on stepping on your glasses, he is the man to see 😁
Daniel CV
Daniel CV
06:47 11 Nov 26
Staff were amazing from first point of contact and right through to collecting my glasses.Friendly, knowledgeable and and willing to help.
Mark Cox
Mark Cox
03:45 11 Nov 26
Helpful staff. Prompt response. Quick turnaround.
wanna wagon
wanna wagon
23:59 10 Nov 26
I had an eye injury and was struggling to get an appointment at other optical stores. Thankfully, the team at Optical Superstore Sunnybank Hills welcomed me as a walk-in and gave my situation priority.The staff and owner were incredibly helpful, understanding and professional. They took the time to make sure everything necessary was done and made the whole experience stress-free.I genuinely appreciate their kindness and the way they looked after me when I needed help the most. Highly recommend this store for eye check-ups and glasses. Excellent customer service!
parth patel
parth patel
21:44 07 Nov 26
Visiting Canberra for a wedding, spare set of glasses frame broke, so i rocked up to the shop at 9am and Fred fixed them in no time at all . Fantastic service, great job thank you
Greg Shannon
Greg Shannon
23:02 06 Nov 26
Optical Superstore Grand Central was first recommended to me by my Ophthalmologist many years ago and I have been going to them ever since. He was right. They tick all of the boxes. Very thorough, both with eye test and fitting glasses . So warm and friendly. They let you know by their attitude that you matter . I would never go anywhere else. Thanks Team.
Jacqueline Ryan
Jacqueline Ryan
06:25 03 Nov 26
My son needed his first pair of glasses. Being new to it all, we enquired with and visited many optometrists. From my first phone call Scott was amazing! He's knowledgeable, friendly and so helpful. We spent hours trying on a range of frames over multiple visits. Scott made my nervous child feel at ease and never rushed him. We ended up chosing The Optical Superstore because they stocked the newest miyosmart iq glasses and really... because of Scott! Thanks Scott, you are truly a gem!
Yvonne W
Yvonne W
02:55 03 Nov 26
The Opticians here are very thorough and friendly. Jane at the front is a gem, always so helpful.
Kitty Kat
Kitty Kat
12:15 01 Nov 26
Jenny offered great advice on which frames would suit me and the supply of my new glasses within a week is just amazing
Ash Dobson
Ash Dobson
02:05 31 Oct 26
Fantastic experience from start to finish. Great range of frames for all age groups. Lachlan was exceptionally knowledgeable and provided me with excellent education regarding my eye health, explaining not only detailed information regarding my specific prescription but also the difference between different eye drops for dry eyes and evidence based treatment options for my quite annoying allergic and often very itchy eyes. Good work team
Aishah Jip
Aishah Jip
20:43 30 Oct 26
I'd previously been with a different optician/retailer for almost a decade. I walked in here one day and received such excellent and kind service from the team here that I'd bought two new pairs of glasses within a week!
Andy
Andy
05:30 29 Oct 26
Excellent service from Optical Superstore! They serviced my glasses free of charge, and I really appreciate their helpfulness and customer care. The staff were friendly, professional, and happy to assist. Great experience and highly recommended!
Abhijit Odedara
Abhijit Odedara
05:52 27 Oct 26
Repaired 2 of my glasses in 10 mins. Highly recommended
Yash Sarda
Yash Sarda
23:22 23 Oct 26
Lovely, helpful Staff and a good range of frames to choose from
Denise Parton
Denise Parton
19:41 23 Oct 26
A huge thankyou to all staff at optical superstore,for your assistance with fixing my glasses,assisting me with finding new frames,adjusting and fitting glasses,patience and understanding and outstanding customer service.
Julie Dequaine
Julie Dequaine
01:29 21 Oct 26
Went into The Optical Superstore for a general check up and had a great experience. Barely any waiting time, friendly staff and my optometrist Nirasha was excellent. Will definitely be returning!
Noemi Bracciale
Noemi Bracciale
08:03 19 Oct 26
Professional and helpful. ThankyouThankyou
Irene Bates
Irene Bates
21:30 18 Oct 26
I was very appreciative of Kath’s help and expertise to help me choose the correct glasses that suit my face/features. The optometrist was very knowledgeable and explained certain tests and their purposes.
Lisy Monaz
Lisy Monaz
08:51 18 Oct 26
Extremely helpful and knowledgeable staff with a comprehensive optical assessment and everything covered by my health fund.
Ashley Robjohns
Ashley Robjohns
05:20 18 Oct 26
Staff are so nice & were so pleasant and helped me choose the right frames. The Eye Technicians are also nice to see.
Sharon Spicer
Sharon Spicer
00:07 17 Oct 26
Communicative, left me voice messages even when deliveries were delayed. Been coming here for years, good service 👍🏼
francine tagumasi
francine tagumasi
09:18 16 Oct 26
Rebekkah is awesome
Em Will
Em Will
04:13 15 Oct 26
So professional. Great quality. Optometrists are great! Shop assistants so helpful when choosing glasses. Wouldn't go anywhere else!
Rachel Underwood
Rachel Underwood
04:01 15 Oct 26
The staff at the West Lakes store are always extremely helpful, friendly and knowledgeable. Great service again this time around. Thank you.
Simon Hockridge
Simon Hockridge
09:21 10 Oct 26
I had such a wonderful experience with Dr. Faron Sabeti at Optical Superstore in Canberra. His extensive knowledge, experience, and professional advice helped me address the various eye problems I had, and I received a level of care and guidance that I had not been able to find elsewhere.I was also delighted with the beautiful glasses I found in the store. The staff were lovely, friendly, and welcoming, making the whole experience even more pleasant.Thank you, Dr. Sabeti, and the entire team at Optical Superstore, for your exceptional care, expertise, and kindness. I am truly grateful to have you here in Canberra!
Zoiya Yazdani
Zoiya Yazdani
01:32 09 Oct 26
Great experience and fantastic staff. Thank you all
Kim Beaumont
Kim Beaumont
04:14 08 Oct 26
Very good service : I had my glasses in less than 2 weeks. Very nice and competent people. Very good price. I highly recommend this place !
Alexandra
Alexandra
02:21 07 Oct 26
Great customer service
Adam Minarelli
Adam Minarelli
23:38 02 Oct 26
Received the Best Customer Service from two staff members (Female & Male - sorry didn’t get their names) at the Capalaba Central Optical Superstore recently (early September 2026)…Walked in to get my reading glasses arm fix. I was willing to pay for the new screw for my reading glasses and the two staff members offered to fix my glasses for straight away & for free. They also gave me a free glasses case. They were both friendly and very happy to help me without wanting any payment. I come from a retail background of 30 years which I also took pride in providing excellent service to everyone. It was wonderful to experience good old fashion friendly customer service which I thought had died…but the lovely two staff members in the afternoon displayed excellent customer service! Thank you both so much! Cheers Kim Bertolacci
Kim Bertolacci
Kim Bertolacci
06:40 02 Oct 26
5 star service at a great price
Timmy Arnold
Timmy Arnold
07:32 01 Oct 26
Scott provided excellent service to me as a good long term customer of the brand and the shop. He showed creativity and great skill in helping me by fitting old lenses into new frames to save me money and help me have as many functional pairs as possible. So very useful and helpful for my busy life as a mum of young twin babies!THANK YOU very much optical superstore Booragoon!!!Thank you Scott!
Kim Zeneth Counsellor
Kim Zeneth Counsellor
03:48 01 Oct 26
Professional options and very good service
Robert Matthew
Robert Matthew
03:28 01 Oct 26
Deb was so helpful and kind. She really went above and beyond to help me find the right glasses for myself. If I could give more stars I would ⭐️
Isabel Westrup
Isabel Westrup
02:16 30 Sep 26
All of the team at this store are AMAZING!They have supported me as I lived in another city and would send me any new glasses to living back in town starting my new journey to wearing contacts.They have gone above and beyond to assist me as I nervously trialed options until I we tound the right ones for me.This took a few sessions and they weren’t happy until I was happy and secure with them.They have given me great advice over the phone or as I have “popped” by with a question.I would highly recommend this store to everyone who is looking for quality professionals and caring people.
Sharon
Sharon
02:57 29 Sep 26
Luke was extremely kind enough to help me find an optometrist in the area as they did not have one on site for the day. He was so kind and patient and ensured I had a plan to resolve a timely issue. He is such a great asset to the team and I couldn’t thank him enough.
Sarah G
Sarah G
07:44 28 Sep 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
07:05 28 Sep 26
I have been a Optical Superstore client for over 15 years. I recently moved from GC to the local Area. The service, friendliness and quality of care is extremely high imo from this team.Optometrist was very thorough & explained much more than previous yearly Diabetic appointments. Service staff are very helpful (Lady & Guy) + adjusted my new glasses to fit neatly. Also received a ‘Care for Glasses’ info form as well to assist aftercare. BUT best part was from a Wed apt, to get the new prescription glasses on the following Monday - Wow outstanding turnaround time.Very happy I made the decision to go to Deception Bay Optical Superstore. And Again ThankU for a fantastic service experience ✅
ASJ Smith
ASJ Smith
05:39 28 Sep 26
I had bought some glasses from specsavers .but I'd broke them they had refused to fix them for me.so I went in this store they where brilliant they fixed my glasses in five minutes.its hard to find good people but deb and Ella Jane where amazing I can't say enough about them .thank you you have a customer for life.x
Ste Mellumba
Ste Mellumba
01:11 26 Sep 26
Excellent customer care and support, the optometrist was extremely friendly and helpful. The customer staff are extremely helpful and very friendly. My glasses were back with in 5 days and I’m very pleased with them. Great prices I have multifocal and tint and covering as well. I’ve been coming back to Optical Superstore for years and went to Morayfield before Deception Bay store.
Les Reeves
Les Reeves
08:33 24 Sep 26
I am traveling around Australia solo . I had a disaster with my glasses , the frames were totally smashed just prior to leaving Sydney for Darwin. I was lucky enough to have chosen this location by chance,to help. I went directly there from the airport. The gentleman was fantastic, very kind and sympathetic, I can barely see without glasses. He wasn't able to fix the frames, understandly so, they were toast and I knew it. He, and the lady also there, put a lot of effort into finding a frame that would work with my lenses. Thankfully they did. Now I can at least see Australia! Thank you so much, you were outstanding, from a very happy Canadian!
Sharon Green
Sharon Green
19:24 22 Sep 26
Recently had Henry at Morayfield checked my eyes. Wow the most professional service and explanation I have ever had! Also Jo assisted me with glasses choice after and similar outstanding service! Congratulations OPS Morayfield.PhilipWoorim
Philip Jones
Philip Jones
23:17 21 Sep 26
Really happy with the professional and friendly service. The staff are incredible and super helpful and the range of glasses they have are great! Highly recommend 👌
Gulin Kemal
Gulin Kemal
07:39 21 Sep 26
Great service. Lovely helpful staff
Debra Dawson
Debra Dawson
21:23 18 Sep 26
Excellent store to deal with staff are very and the Asian optometrist who has previously checked my eyes is excellent too. Thank you for help
John Boroevich
John Boroevich
10:37 18 Sep 26
Always the best choice of frames - not all the same like other stores! Also great service!
Kerrie Arnaud
Kerrie Arnaud
05:08 17 Sep 26
I highly recommend Optical Superstore Glen Waverley.The Crew there is super efficient ,helpful and a pleasure to deal with.Order processing for new glasses for two people was smooth and prompt and I left the store assured that should I have any issues whatsoever, they are just a phone call away.I’ll be back next time I’m due for any eye testing and new glasses.Thank you Optical Superstore
Annette Morris
Annette Morris
01:07 17 Sep 26
The Optical Superstore on Sturt Rd is second to none...excellent service from every staff member who I dealt with - highly recommend them. Thankyou!
Marg Millar
Marg Millar
04:31 15 Sep 26
One of the lens in my glasses was loose so I popped in to Brookside Optical Superstore. They fixed the lens, replaced the nose pads and cleaned my glasses, making them good as new and at no cost. Thank you!
Sue Hammond
Sue Hammond
23:49 14 Sep 26
At the beginning of the year - my husband and I walked out with 5 pairs of prescription glasses for $500. We had different styles and brands. The service was exceptional !!! The variety of glasses next level !Our professional testing was also helpful and a very comfortable experience !!!
Jools Munro
Jools Munro
06:34 14 Sep 26
Gr8 services and consulting
Peter Barker
Peter Barker
06:27 14 Sep 26
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Optical Superstore The Pines

Stylish Eyewear & Professional Eyecare on the Gold Coast

Optical Superstore The Pines​

Address

Shop 211, The Pines Shopping Centre, Guineas Creek Rd, Elanora QLD 4221

Phone

(07) 5525 0500

OPENING HOURS

Monday

9:00 am – 5:30 pm

Tuesday

9:00 am – 5:30 pm

Wednesday

9:00 am – 5:30 pm

Thursday

9:00 am – 7:00 pm

Friday

9:00 am – 5:30 pm

Saturday

9:00 am – 3:00 pm

Sunday

CLOSED

Closed Sundays and All Public Holidays.

VISION SUPPORT IN ELANORA

Optical Superstore is proudly 100% Australian owned and operated.

With a focus on quality eyecare, informative customer service, and affordability, Optical Superstore at The Pines Shopping Centre is dedicated to delivering Super Service &Super Savings to Elanora and beyond. From high-quality single vision and multifocal lenses to polarised sunglasses, contact lenses, prescription safety glasses and much more, our expert team is here to assist in finding the ideal vision solution for you. Plus, with on-the-spot claiming through HICAPS, health fund members can make the most of their optical entitlements with minimal hassle.

Optical Superstore at The Pines provides space for experienced independent optometrists to provide thorough eyecare, offering important vision services to the community. Regular eye tests are essential for all Australians, ensuring your eyesight remains clear while screening for harmful eye health conditions. Most eye test are bulk billed to Medicare. Book an appointment online today or consult our experienced team of dispensers and support staff for detailed information on our extensive range of high-quality frames and lenses.

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

Fabulous frames await at Optical Superstore in Elanora! With an impressive range of colours, shapes and styles, there’s sure to be a design fit for your wardrobe and lifestyle needs.

In keeping with our Super Service &Super Savings promise, discover incredible deals made to take the pressure off buying essential eyewear. This includes our generous 50% Off Your Second Pair offer, an ideal opportunity to leave a spare pair of glasses at work, home, or kept aside for emergencies. Let our enthusiastic team of dispensers and optical assistants help find the frames for your budget and style.

Wide Range of Frames

Uncover an extraordinary selection of exclusive brands and international designer frames for your choice of stylish prescription eyewear at competitive prices.

Personalised Service

Experience the difference with personalised and attentive customer service at Optical Superstore in The Pines. Let us help you find ideal frames to complement your look and lifestyle. 

Complimentary Aftercare

Our support extends beyond your initial purchase. Benefit from complimentary glasses adjustments and lens cleaning for the lifetime of your eyewear, ensuring it remains in excellent condition.

Optical Superstore’s partnership with Hoya Australia allows our customers access to exceptional prescription lenses at budget-friendly prices. Discover high-quality multifocals, blue block glasses, polarised sunglasses and scratch-resistant lens coatings while feeling confident in our commitment to affordability.

For fishing and water sports enthusiasts, ask us about our protective prescription polarised sunglasses. Or try something new with specialty photochromic lenses which appear clear inside and darken in the sun, perfect for blocking UV rays without the inconvenience of swapping between frames. Let our friendly team at The Pines find the ideal lens for your lifestyle.

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

Maximise your optical benefits with Optical Superstore’s Low Gap Range, aimed at making sure health fund members get the most out of your optical extras. With options catering to various levels of coverage, you can ensure comprehensive care for your entire family and the peace of mind that comes with quality eyewear at minimal gap to pay.

We accept ALL major health funds and utilise HICAPS for a hassle-free and transparent billing process. Claim for your glasses on-the-spot or request a detailed quote to see your health fund’s contributions ahead of time. For clarity in your vision and your purchasing, visit us in-store at Optical Superstore, The Pines today.

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVE US!

Even though I live a few hours away; I make a point of coming here as the service is gr8 with Ankush the manager. He always goes out of his way to be helpful; and the service is stellar.I don't even bother going to other stores nor checking their prices anymore, as I have found he usually has the best deals.I find the Ray-Ban's are pretty good, and Colorado's. I stepped on a pair of Ray-Bans, and he had them beautifully repaired. I would not hesitate to recommend him.So, if you plan on stepping on your glasses, he is the man to see 😁
Daniel CV
Daniel CV
06:47 11 Nov 26
Staff were amazing from first point of contact and right through to collecting my glasses.Friendly, knowledgeable and and willing to help.
Mark Cox
Mark Cox
03:45 11 Nov 26
Helpful staff. Prompt response. Quick turnaround.
wanna wagon
wanna wagon
23:59 10 Nov 26
I had an eye injury and was struggling to get an appointment at other optical stores. Thankfully, the team at Optical Superstore Sunnybank Hills welcomed me as a walk-in and gave my situation priority.The staff and owner were incredibly helpful, understanding and professional. They took the time to make sure everything necessary was done and made the whole experience stress-free.I genuinely appreciate their kindness and the way they looked after me when I needed help the most. Highly recommend this store for eye check-ups and glasses. Excellent customer service!
parth patel
parth patel
21:44 07 Nov 26
Visiting Canberra for a wedding, spare set of glasses frame broke, so i rocked up to the shop at 9am and Fred fixed them in no time at all . Fantastic service, great job thank you
Greg Shannon
Greg Shannon
23:02 06 Nov 26
Optical Superstore Grand Central was first recommended to me by my Ophthalmologist many years ago and I have been going to them ever since. He was right. They tick all of the boxes. Very thorough, both with eye test and fitting glasses . So warm and friendly. They let you know by their attitude that you matter . I would never go anywhere else. Thanks Team.
Jacqueline Ryan
Jacqueline Ryan
06:25 03 Nov 26
My son needed his first pair of glasses. Being new to it all, we enquired with and visited many optometrists. From my first phone call Scott was amazing! He's knowledgeable, friendly and so helpful. We spent hours trying on a range of frames over multiple visits. Scott made my nervous child feel at ease and never rushed him. We ended up chosing The Optical Superstore because they stocked the newest miyosmart iq glasses and really... because of Scott! Thanks Scott, you are truly a gem!
Yvonne W
Yvonne W
02:55 03 Nov 26
The Opticians here are very thorough and friendly. Jane at the front is a gem, always so helpful.
Kitty Kat
Kitty Kat
12:15 01 Nov 26
Jenny offered great advice on which frames would suit me and the supply of my new glasses within a week is just amazing
Ash Dobson
Ash Dobson
02:05 31 Oct 26
Fantastic experience from start to finish. Great range of frames for all age groups. Lachlan was exceptionally knowledgeable and provided me with excellent education regarding my eye health, explaining not only detailed information regarding my specific prescription but also the difference between different eye drops for dry eyes and evidence based treatment options for my quite annoying allergic and often very itchy eyes. Good work team
Aishah Jip
Aishah Jip
20:43 30 Oct 26
I'd previously been with a different optician/retailer for almost a decade. I walked in here one day and received such excellent and kind service from the team here that I'd bought two new pairs of glasses within a week!
Andy
Andy
05:30 29 Oct 26
Excellent service from Optical Superstore! They serviced my glasses free of charge, and I really appreciate their helpfulness and customer care. The staff were friendly, professional, and happy to assist. Great experience and highly recommended!
Abhijit Odedara
Abhijit Odedara
05:52 27 Oct 26
Repaired 2 of my glasses in 10 mins. Highly recommended
Yash Sarda
Yash Sarda
23:22 23 Oct 26
Lovely, helpful Staff and a good range of frames to choose from
Denise Parton
Denise Parton
19:41 23 Oct 26
A huge thankyou to all staff at optical superstore,for your assistance with fixing my glasses,assisting me with finding new frames,adjusting and fitting glasses,patience and understanding and outstanding customer service.
Julie Dequaine
Julie Dequaine
01:29 21 Oct 26
Went into The Optical Superstore for a general check up and had a great experience. Barely any waiting time, friendly staff and my optometrist Nirasha was excellent. Will definitely be returning!
Noemi Bracciale
Noemi Bracciale
08:03 19 Oct 26
Professional and helpful. ThankyouThankyou
Irene Bates
Irene Bates
21:30 18 Oct 26
I was very appreciative of Kath’s help and expertise to help me choose the correct glasses that suit my face/features. The optometrist was very knowledgeable and explained certain tests and their purposes.
Lisy Monaz
Lisy Monaz
08:51 18 Oct 26
Extremely helpful and knowledgeable staff with a comprehensive optical assessment and everything covered by my health fund.
Ashley Robjohns
Ashley Robjohns
05:20 18 Oct 26
Staff are so nice & were so pleasant and helped me choose the right frames. The Eye Technicians are also nice to see.
Sharon Spicer
Sharon Spicer
00:07 17 Oct 26
Communicative, left me voice messages even when deliveries were delayed. Been coming here for years, good service 👍🏼
francine tagumasi
francine tagumasi
09:18 16 Oct 26
Rebekkah is awesome
Em Will
Em Will
04:13 15 Oct 26
So professional. Great quality. Optometrists are great! Shop assistants so helpful when choosing glasses. Wouldn't go anywhere else!
Rachel Underwood
Rachel Underwood
04:01 15 Oct 26
The staff at the West Lakes store are always extremely helpful, friendly and knowledgeable. Great service again this time around. Thank you.
Simon Hockridge
Simon Hockridge
09:21 10 Oct 26
I had such a wonderful experience with Dr. Faron Sabeti at Optical Superstore in Canberra. His extensive knowledge, experience, and professional advice helped me address the various eye problems I had, and I received a level of care and guidance that I had not been able to find elsewhere.I was also delighted with the beautiful glasses I found in the store. The staff were lovely, friendly, and welcoming, making the whole experience even more pleasant.Thank you, Dr. Sabeti, and the entire team at Optical Superstore, for your exceptional care, expertise, and kindness. I am truly grateful to have you here in Canberra!
Zoiya Yazdani
Zoiya Yazdani
01:32 09 Oct 26
Great experience and fantastic staff. Thank you all
Kim Beaumont
Kim Beaumont
04:14 08 Oct 26
Very good service : I had my glasses in less than 2 weeks. Very nice and competent people. Very good price. I highly recommend this place !
Alexandra
Alexandra
02:21 07 Oct 26
Great customer service
Adam Minarelli
Adam Minarelli
23:38 02 Oct 26
Received the Best Customer Service from two staff members (Female & Male - sorry didn’t get their names) at the Capalaba Central Optical Superstore recently (early September 2026)…Walked in to get my reading glasses arm fix. I was willing to pay for the new screw for my reading glasses and the two staff members offered to fix my glasses for straight away & for free. They also gave me a free glasses case. They were both friendly and very happy to help me without wanting any payment. I come from a retail background of 30 years which I also took pride in providing excellent service to everyone. It was wonderful to experience good old fashion friendly customer service which I thought had died…but the lovely two staff members in the afternoon displayed excellent customer service! Thank you both so much! Cheers Kim Bertolacci
Kim Bertolacci
Kim Bertolacci
06:40 02 Oct 26
5 star service at a great price
Timmy Arnold
Timmy Arnold
07:32 01 Oct 26
Scott provided excellent service to me as a good long term customer of the brand and the shop. He showed creativity and great skill in helping me by fitting old lenses into new frames to save me money and help me have as many functional pairs as possible. So very useful and helpful for my busy life as a mum of young twin babies!THANK YOU very much optical superstore Booragoon!!!Thank you Scott!
Kim Zeneth Counsellor
Kim Zeneth Counsellor
03:48 01 Oct 26
Professional options and very good service
Robert Matthew
Robert Matthew
03:28 01 Oct 26
Deb was so helpful and kind. She really went above and beyond to help me find the right glasses for myself. If I could give more stars I would ⭐️
Isabel Westrup
Isabel Westrup
02:16 30 Sep 26
All of the team at this store are AMAZING!They have supported me as I lived in another city and would send me any new glasses to living back in town starting my new journey to wearing contacts.They have gone above and beyond to assist me as I nervously trialed options until I we tound the right ones for me.This took a few sessions and they weren’t happy until I was happy and secure with them.They have given me great advice over the phone or as I have “popped” by with a question.I would highly recommend this store to everyone who is looking for quality professionals and caring people.
Sharon
Sharon
02:57 29 Sep 26
Luke was extremely kind enough to help me find an optometrist in the area as they did not have one on site for the day. He was so kind and patient and ensured I had a plan to resolve a timely issue. He is such a great asset to the team and I couldn’t thank him enough.
Sarah G
Sarah G
07:44 28 Sep 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
07:05 28 Sep 26
I have been a Optical Superstore client for over 15 years. I recently moved from GC to the local Area. The service, friendliness and quality of care is extremely high imo from this team.Optometrist was very thorough & explained much more than previous yearly Diabetic appointments. Service staff are very helpful (Lady & Guy) + adjusted my new glasses to fit neatly. Also received a ‘Care for Glasses’ info form as well to assist aftercare. BUT best part was from a Wed apt, to get the new prescription glasses on the following Monday - Wow outstanding turnaround time.Very happy I made the decision to go to Deception Bay Optical Superstore. And Again ThankU for a fantastic service experience ✅
ASJ Smith
ASJ Smith
05:39 28 Sep 26
I had bought some glasses from specsavers .but I'd broke them they had refused to fix them for me.so I went in this store they where brilliant they fixed my glasses in five minutes.its hard to find good people but deb and Ella Jane where amazing I can't say enough about them .thank you you have a customer for life.x
Ste Mellumba
Ste Mellumba
01:11 26 Sep 26
Excellent customer care and support, the optometrist was extremely friendly and helpful. The customer staff are extremely helpful and very friendly. My glasses were back with in 5 days and I’m very pleased with them. Great prices I have multifocal and tint and covering as well. I’ve been coming back to Optical Superstore for years and went to Morayfield before Deception Bay store.
Les Reeves
Les Reeves
08:33 24 Sep 26
I am traveling around Australia solo . I had a disaster with my glasses , the frames were totally smashed just prior to leaving Sydney for Darwin. I was lucky enough to have chosen this location by chance,to help. I went directly there from the airport. The gentleman was fantastic, very kind and sympathetic, I can barely see without glasses. He wasn't able to fix the frames, understandly so, they were toast and I knew it. He, and the lady also there, put a lot of effort into finding a frame that would work with my lenses. Thankfully they did. Now I can at least see Australia! Thank you so much, you were outstanding, from a very happy Canadian!
Sharon Green
Sharon Green
19:24 22 Sep 26
Recently had Henry at Morayfield checked my eyes. Wow the most professional service and explanation I have ever had! Also Jo assisted me with glasses choice after and similar outstanding service! Congratulations OPS Morayfield.PhilipWoorim
Philip Jones
Philip Jones
23:17 21 Sep 26
Really happy with the professional and friendly service. The staff are incredible and super helpful and the range of glasses they have are great! Highly recommend 👌
Gulin Kemal
Gulin Kemal
07:39 21 Sep 26
Great service. Lovely helpful staff
Debra Dawson
Debra Dawson
21:23 18 Sep 26
Excellent store to deal with staff are very and the Asian optometrist who has previously checked my eyes is excellent too. Thank you for help
John Boroevich
John Boroevich
10:37 18 Sep 26
Always the best choice of frames - not all the same like other stores! Also great service!
Kerrie Arnaud
Kerrie Arnaud
05:08 17 Sep 26
I highly recommend Optical Superstore Glen Waverley.The Crew there is super efficient ,helpful and a pleasure to deal with.Order processing for new glasses for two people was smooth and prompt and I left the store assured that should I have any issues whatsoever, they are just a phone call away.I’ll be back next time I’m due for any eye testing and new glasses.Thank you Optical Superstore
Annette Morris
Annette Morris
01:07 17 Sep 26
The Optical Superstore on Sturt Rd is second to none...excellent service from every staff member who I dealt with - highly recommend them. Thankyou!
Marg Millar
Marg Millar
04:31 15 Sep 26
One of the lens in my glasses was loose so I popped in to Brookside Optical Superstore. They fixed the lens, replaced the nose pads and cleaned my glasses, making them good as new and at no cost. Thank you!
Sue Hammond
Sue Hammond
23:49 14 Sep 26
At the beginning of the year - my husband and I walked out with 5 pairs of prescription glasses for $500. We had different styles and brands. The service was exceptional !!! The variety of glasses next level !Our professional testing was also helpful and a very comfortable experience !!!
Jools Munro
Jools Munro
06:34 14 Sep 26
Gr8 services and consulting
Peter Barker
Peter Barker
06:27 14 Sep 26
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Frequently asked questions

Where is Optical Superstore, The Pines located?

Find us at The Pines Shopping Centre, Elanora, off the M1 Pacific Motorway. We are located inside the northern end of the shopping centre at Shop 211, near Woolworths.

Is parking available at The Pines Shopping Centre?

Plenty of parking is available around the centre. For easy access to Optical Superstore, utilise the North Multideck parking off KP McGrath Drive.

Is public transport available?

Yes, you can easily catch a bus to or from The Pines Elanora. Current route numbers arriving/leaving The Pines Shopping Centre include:

760 Tweeds Heads to Robina via Airport, Varsity Lakes station
763 Lakewoods to The Pines via Elanora
764 Burleigh Heads to Currumbin Park via The Pines
765 The Pines to Robina via Burleigh Heads
766 Currumbin Waters to The Pines
767 Tugun to The Pines via Currumbin
768 Tweed Heads to The Pines via John Flynn Hospital

For current bus timetables, call Translink on 13 12 30 or visit their website at
www.translink.com.au

What should I bring for my eye test?

Simply bring your current pair of glasses (if applicable), a valid Medicare card, and health fund card if you’re with a provider. If you have a past prescription from a different optometry practice, bring that along as well for a seamless experience.

What can I do if my glasses are sitting uncomfortably?

Optical Superstore’s complimentary aftercare services include adjustments for frames that may be digging in behind the ears, slipping down your nose, or otherwise bothering you. Bring them in-store to The Pines next time you’re nearby for assistance from our helpful team.

How long does an eye test take?

Allow approximately 30 minutes for most eye tests. In some circumstances, however, up to 60 minutes may be required. The length of your eye test is dependent on your individual eye health needs and may vary in order to provide you with the appropriate level of care. Extra time at the conclusion of your appointment may be necessary as well for selecting frames.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.

Optical Superstore