We accept ALL health fund members

Optical Superstore at The Pines Elanora

SUPER SERVICE | SUPER SAVINGS

Friendly Staff and Great Service

Are you seeking a knowledgeable team of optical professionals for routine eye testing and super eyewear options?

Here’s a little more about what Optical Superstore offers the Southern Gold Coast region and beyond!

Bulk-billed eye tests for the whole family: Offering the services of a therapeutically endorsed optometrist, your eyes are in great hands with our thorough and affordable eye testing services.

Exception savings on prescription glasses and contact lenses: With a clear focus on pricing that won’t break the bank, we ensure your Health Fund optical coverages go further with our generous No & Low Gap Range of eyeglasses, sunglasses, prescription lenses, and built-in options.

For a winning combination of premium eyewear and supportive customer service, we won’t let you go anywhere else!

Optical Superstore
The Pines Elanora

Shop 211, The Pines Shopping Centre, Guineas Creek Rd, Elanora QLD 4221, Australia
Phone : (07) 5525 0500

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 7:00 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 3:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Optical Superstore
The Pines Elanora

Shop 211, The Pines Shopping Centre, Guineas Creek Rd, Elanora QLD 4221, Australia
Phone : (07) 5525 0500

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 7:00 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 3:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Eye Tests and Eyecare at The Pines

For the best eyecare at Optical Superstore in The Pines, book ahead for your bulk-billed eye test. You can do that very simply right here, online.

Along with routine eye tests that are bulk-billed to Medicare, you can also access a range of follow-up eye health services. These include:

  • Referrals for Cataract Procedures
  • Blephasteam for Dry Eye support
  • Visual Field Eye Tests
  • Contact Lens | Fit and Teach Consultations
  • OCT and Digital Retinal Photography
  • MiYOSMART Accredited for supporting children’s vision.

For a full suite of eye tests and vision support, our tenant optometrist at The Pines focuses on supporting every member of your family every day.

Super Savings on Prescription Glasses | Glasses Frames

We pride ourselves on offering premium eyewear options at industry-leading prices! Combining a range of renowned eyewear brands with our curated line of spectacle frames and sunglasses ensures you have a generous selection of fashion-forward styles suitable for any budget. From designer brands to our own in-house lines, you’re assured of savings every day at Optical Superstore.

Just look at the variety of the brands we offer!

  • Kate Spade
  • O’Neill
  • Emilia Pucci
  • Radley London
  • Guess
  • Prive Revaux
  • Bill Bass
  • FILA
  • Nike
  • Oroton
  • Le Coq Sportif
  • Spotters
  • Dirty Dog
  • Douglas Anthony
  • Amy Sherbrooke
  • Olivia Vespucci
  • Ray Ban
  • Phoenixed

 

Plus more!

Super Savings on Prescription Glasses | Glasses Frames

We pride ourselves on offering premium eyewear options at industry-leading prices! Combining a range of renowned eyewear brands with our curated line of spectacle frames and sunglasses ensures you have a generous selection of fashion-forward styles suitable for any budget. From designer brands to our own in-house lines, you’re assured of savings every day at Optical Superstore.

Just look at the variety of the brands we offer!

  • Kate Spade
  • O’Neill
  • Emilia Pucci
  • Radley London
  • Guess
  • Prive Revaux
  • Bill Bass
  • FILA
  • Nike
  • Oroton
  • Le Coq Sportif
  • Spotters
  • Dirty Dog
  • Douglas Anthony
  • Amy Sherbrooke
  • Olivia Vespucci
  • Ray Ban
  • Phoenixed

 

Plus more!

Super Savings on Prescription Glasses | Lens Designs

Did you know? We’re market leaders in multifocal lenses, offering a full range of lenses by one of the most trusted partners in prescription optics: Hoya Lens Australia.

Our HT Digital range of multifocal lenses ensures you can access tailor-made, free-form lens designs that offer the best results for your prescription, frame choice, and lifestyle.

  • HT Digital Defined: A lens design tailored for everyday use, offering a generous reading zone and a soft distortion layout for all-day activity—the ideal lens choice for the experienced multifocal wearer.
  • HT Digital Panorama: A lens design tailored for everyday use, providing the widest distance zone—ideal for younger and first-time multifocal wearers or those who live/work in dynamic environments.
  • HT Indoor Plus: This lens design is tailored for our digital age, providing the best solution for multitasking across digital devices and concentrated tasks—ideal for anyone who struggles with multifocal lenses in front of their PC and in the workplace.

Our understanding of multifocal lenses is just the beginning. Are you interested in single-vision, bifocal, and prescription sunglasses? What about prescription safety glasses? We have every vision need and work environment sorted.

OUR SERVICES

The Pines, Elanora | Optical Superstore | Where are we?

The Pines is a busy, sub-regional local shopping centre located at the southern end of the Gold Coast at Elanora. It is the only shopping centre on the Gold Coast that has all three major supermarkets under one roof: Coles, Woolworths, and Aldi. It also has a Kmart, Petbarn, and a Regional Library.

ADDRESS
SHOP 211, The Pines Shopping Centre, Guineas Creek Rd, Elanora QLD 4221

PHONE NUMBER
(07) 5525 0500

HOURS
MON—FRI: 9—5:30
THUR: 9—7
SAT: 9—3
SUN: Closed
(Note: hours may be subject to Public Holidays)

APPOINTMENTS AND EYE TESTS
Call the number above or book an eye test online below.

OUR CUSTOMERS LOVE US!

See what our satisfied customers say about us.

“We were recommended to visit Micheal, and thank goodness, what a true gentleman! He was kind, helpful, informative, gentle, and gave my daughter hope and understanding….

Friendly staff - highly recommend A+++++
maria viner
maria viner
03:22 03 Jun 25
They fixed my glasses from Bailey Nelson for free and wouldn’t let me pay them! Even though I hadn’t bought the glasses from them, much appreciated and great service
Sophie
Sophie
08:32 30 May 25
Needed some assistance as I’d tripped and bent my prescription glasses - Liam came to the rescue, what a true champion! He has such a lovely nature and I immediately felt comfortable. Liam made the adjustments needed so I could basically see again, making sure the glasses sat straight on my face too - I seriously couldn’t have been happier! We’re traveling interstate, a long way from home, so definitely a little anxious, but The Optical Superstore, in Hervey Bay, definitely lived up to their name, with Liam wearing the cape - thank you 😇
Sheri Crawshaw
Sheri Crawshaw
04:04 30 May 25
The staff at Optical Superstore Stocklands Rockhampton are simply amazing. I am very grateful for the care and Five star service. Have never been treated so friendly and sincerely. Thank you AAAAA+++++
wayne howie
wayne howie
03:48 30 May 25
Some of the negative messages here or 1 star reviews given by some not sure if they are genuine. More so if you read their reviews it is easy to make out that they are posted by someone who is either a competitor or have some other agendas
Daniel
Daniel
01:21 23 May 25
Fantastic service! The team at Optical Supastore were incredibly friendly and helpful, especially with my kids. They made the whole experience easy and enjoyable. Great range of quality products too – we’ll definitely be coming back!
Smit Desai
Smit Desai
07:04 21 May 25
Was happy with optometrist they check my eyes told me I had take drops and look after my eye health
Ante Saric
Ante Saric
01:15 21 May 25
Excellent eye check and very good service in the shop. Thank you!
Peter Bell
Peter Bell
07:09 20 May 25
I highly recommend this optical superstore at Sunnybank Hills Shopping Mall. We've been visiting for several years, and the staff, especially Ankush and Thuy Nguyen, are always helpful and friendly. They consistently provide great guidance, ensuring you find the best options tailored to your needs.
Navin Kondaguli
Navin Kondaguli
22:55 17 May 25
Very good service.
Mark C (Ronnie)
Mark C (Ronnie)
06:46 17 May 25
I am very happy and satisfied with their excellent service. The staff and the manager were very helpful and polite. They were very patient and assisted me to select the right frame suitable to me. I am happy I came to this branch to get my spectacle.
Gnanaki Ponniah
Gnanaki Ponniah
03:46 17 May 25
Top class service. Each and every staff has been extremely helpful. They provide genuine guidance, backed by scientific knowledge and proof. Many thanks 🙌
Pratima Chauhan
Pratima Chauhan
01:11 17 May 25
We have been long-term customers of The Optical Superstore, and our experience over the years has been exceptional. Every visit is met with friendly, professional service, and our needs are always addressed. The staff consistently go above and beyond to ensure we’re comfortable, well-informed, and completely satisfied with our eyewear choices. Whether it’s a routine check-up, new frames, or special lens requirements, the team handles everything with efficiency and genuine courtesy. We highly recommend them to anyone looking for quality eye care and excellent customer service!. Thank you.
Very good service
vinod kaushik
vinod kaushik
23:57 15 May 25
One of the service you can count on , reliable and countable with wide range of frames and glasses available.
Jitin Kapur
Jitin Kapur
03:39 15 May 25
Aleena is a great optometrist! Very good service,highly recommended optical superstore in Nowra
Krishnan Ramasamy
Krishnan Ramasamy
01:54 15 May 25
Have always had a pleasant experience. And have been going for many years. After trying many other services.Thank you for your great service.
David Norsworthy
David Norsworthy
22:26 14 May 25
Been coming here many yearsAnd the team here always go above and beyond to get my glasses rightGreat service great value
derek page
derek page
02:38 14 May 25
Very friendly and professional setup. Optometrist were able to resolve the query and offer professional advice for a very reasonable fees.
Sundip Borse
Sundip Borse
01:33 14 May 25
My husband and I in Yeppoon for a wedding over the weekend of the 26th April. My husband had broken his half-frame glasses and whilst the lovely and helpful Sue was unable to do the repair, she left a note for Emily to try and repair them the following day. Emily spent at least an hour trying to retrieve the fishing line from inside the side arm - even asking the Minute Man next door for some sort of tool to help. Emily was so patient, even apologising for taking so long. In the end she was able to repair the glasses and then wouldn’t accept any payment for her trouble (I am a customer of Optical Superstore in Brisbane). Thank you Sue and Emily for such wonderful customer service.
Ron and Jane
Ron and Jane
00:54 14 May 25
Excellent Customer Service and Product Knowledge. Would highly recommend Optical Superstore. Very Professional too…
Sachin Rabade
Sachin Rabade
11:11 13 May 25
Excellent experience with glasses !!
amrish trivedi
amrish trivedi
08:59 13 May 25
Thank you for your patient and support with my mum. You did awesome job. We will be back
Sylvie
Sylvie
01:27 12 May 25
On my first visit Absolutely the best consult I've ever experiencedThank you Lona you have the gift⭐⭐⭐⭐⭐
Sandy G
Sandy G
08:16 10 May 25
Thank you to the team at the optical superstore. I went in this morning after having no luck anywhere else trying to get my glasses fixed. They were able to fix my glasses with ease and were so willing to do so. Great service and extremely professional.
Louis
Louis
23:50 05 May 25
Had too visit the optical superstore in gateway a couple of times in the last month and the service I received was amazing on both occasions. Lori helped me understand what was going on with my eyes for the first time in visiting optometrists for the.past 40 years! And the staff very helpful and friendly.😀
sonya cavallaro
sonya cavallaro
00:03 05 May 25
Had multiple eye tests and belfs to help with dry eyes. Store is well presented and staff are super friendly.
j
j
11:06 30 Apr 25
Good customer service 👍
Robbo (Robbo)
Robbo (Robbo)
22:43 28 Apr 25
I’ve been to both Marion and Black Forest stores. An absolutely MASSIVE shoutout to Sarinella, she was beyond helpful and so kind. Made the entire experience so easy and enjoyable. She has such a jovial mannerisms and made me feel very relaxed. She put my service above and beyond despite juggling multiple jobs and customers. Had my first eye test at Marion then went to Black Forest and saw she was there. Was beyond happy to have Sarinella look after me once again. Whatever stores she’s at I’ll follow and a shout out to her manager for having a great staff member.
Bella
Bella
07:59 26 Apr 25
Excellent service eye test and glassesThankyou Danielle and the staff and the great prices 🤗 and the manager
Jojo Hughes
Jojo Hughes
06:10 26 Apr 25
I am so pleased with the service and the way they go out of their way to help.I'm an extremely busy person, traveling everywhere for work.When I was unable to attend t the store during business hours to collect my new glasses, Nissa , met me outside of hours and delivered and fit my new glasses for me.I could not be more grateful.I have been coming to this store for years.. but you have a customer for life in me.Thank you so much Nissa.. your a star.
Donald Noyes
Donald Noyes
20:42 24 Apr 25
I saw Alex today who took the time to comprehensively explain my eye test results and why I have been given multiple recommendations which I was confused about. I am truly grateful for Alex in giving me clarity.
Sandra Maxwell
Sandra Maxwell
10:12 24 Apr 25
Fantastic store, great and friendly staff
Ben Sharp
Ben Sharp
09:42 22 Apr 25
Optical Superstore Southgate Plaza;Great service from everyone I came into contact with both in person and over the phone - receptionist, assistants, and optometrist.In particular William was absolutely fantastic - he took initiative to find different options so I could choose the perfect frames after consulting with me. He was super helpful and friendly, it makes such a difference when dealing with someone that actually seems to enjoy their job.Highly recommend this particular store.
They’re very nice. Highly recommend
Karl Stephen Agaton
Karl Stephen Agaton
08:37 08 Apr 25
The best knowledge ive seen, leaves other well known stores for dead . Got everything right first time well worth the drive from taree.
Scott Scott
Scott Scott
05:48 06 Apr 25
They are really quick and have good customer service
shari alawattage
shari alawattage
05:05 03 Apr 25
A big thanks to optometrist Vamsi Somanchi for the care, attention and professionalism given during my visits. A shout-out to the ladies on the reception at Deception Bay as well.
Jennifer CLARKE
Jennifer CLARKE
02:56 03 Apr 25
Brilliant, I broke my glasses, same spectacles they made for me a while back, wish I could remember the her name, but she was very helpful, good old fashioned service, and it did not cost me $10,000, it was free, thank you so much, Gary
Gary George
Gary George
21:30 02 Apr 25
I had an outstanding experience with Luke, the optical dispenser. He is incredibly caring, helpful, and exceptionally patient—especially when dealing with my broken custom-made spectacles. Not only did he provide a temporary repair to keep me going, but he also went the extra mile to track down the original suppliers so my glasses could be properly fixed. His dedication and customer service were beyond expectations. I highly recommend Luke and this shop to anyone in need of professional and thoughtful optical assistance!
erwin halim
erwin halim
11:35 01 Apr 25
I wasn’t even a regular shopper with these guys, but they were still willing to help! Even when the item only costed me $5. Excellent attention to detail, knowledgeable and exceptional customer service. Thankyou !
Olivia Maher-Harrison
Olivia Maher-Harrison
02:59 31 Mar 25
👁️👁️👁️Thanks Larry!
Nathan H
Nathan H
13:11 21 Mar 25
My husband and me both went to Opitical Superstore for eye tests. Jason is very professional and caring. The tests are very detailed, not like 5 minutes checkup from SpecSaver. We will refer all our friends and family to visit them.
Sally Xing
Sally Xing
06:46 19 Mar 25
Nathan is super through and kind, highly recommended.
Ash Mclaren
Ash Mclaren
05:33 17 Mar 25
Okay, I got lucky and chose a pair of glasses that are perfectly fitted.The above and beyond service and professionalism at this store is a joy to find. The optometrist Belinda has after over 10 years of terrible prescriptions has nailed it to my perfect satisfaction. Thankyou everyone.Kevin
Kevin J Mc Donald
Kevin J Mc Donald
05:54 15 Mar 25
Took my elderly mother to the Kippa Ring store for an eye test. She is in a wheelchair and has trouble speaking. The female optometrist was magic. Very patient and compassionate.
Amanda Vann
Amanda Vann
03:54 14 Mar 25
Brandt gave me some good advice to relieve my Blepharitis symptoms and referred me to a specialist for laser treatment for blurring in my left eye which has worked very well.
Kerry Purcell
Kerry Purcell
02:46 01 Mar 25
Excellent service from Tyler whose knowledge of the stores 👓 range was impressive. His ability to select designs and colours to suit the contours of your face made the task so much easier.Thanks also to Dr Ray Wilk who came highly reccomended by the Opthomologist, for his patience, care and persistence throughout the eye tests. Grateful ♡
Leisa Emblen
Leisa Emblen
13:08 27 Feb 25
Nothing but praise for the staff at Nowra. Friendly, helpful and very patient when deciding on a frame. I'm looking forward to wearing my nice new glasses.
Ingrid Turner
Ingrid Turner
07:45 25 Feb 25
Exceptional service and advice. Carol was brilliant and has a very professional and friendly approach. Highly recommended!
M Scott
M Scott
00:14 21 Feb 25
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Optical Superstore The Pines

Stylish Eyewear & Professional Eyecare on the Gold Coast

Address

Shop 211, The Pines Shopping Centre, Guineas Creek Rd, Elanora QLD 4221, Australia

Phone

(07) 5525 0500

OPENING HOURS

Monday

9:00 am – 5:30 pm

Tuesday

9:00 am – 5:30 pm

Wednesday

9:00 am – 5:30 pm

Thursday

9:00 am – 7:00 pm

Friday

9:00 am – 5:30 pm

Saturday

9:00 am – 3:00 pm

Sunday

CLOSED

Closed Sundays and All Public Holidays.

VISION SUPPORT IN ELANORA

Optical Superstore is proudly 100% Australian owned and operated.

With a focus on quality eyecare, informative customer service, and affordability, Optical Superstore at The Pines Shopping Centre is dedicated to delivering Super Service &Super Savings to Elanora and beyond. From high-quality single vision and multifocal lenses to polarised sunglasses, contact lenses, prescription safety glasses and much more, our expert team is here to assist in finding the ideal vision solution for you. Plus, with on-the-spot claiming through HICAPS, health fund members can make the most of their optical entitlements with minimal hassle.

Optical Superstore at The Pines provides space for experienced independent optometrists to provide thorough eyecare, offering important vision services to the community. Regular eye tests are essential for all Australians, ensuring your eyesight remains clear while screening for harmful eye health conditions. Most eye test are bulk billed to Medicare. Book an appointment online today or consult our experienced team of dispensers and support staff for detailed information on our extensive range of high-quality frames and lenses.

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

Fabulous frames await at Optical Superstore in Elanora! With an impressive range of colours, shapes and styles, there’s sure to be a design fit for your wardrobe and lifestyle needs.

In keeping with our Super Service &Super Savings promise, discover incredible deals made to take the pressure off buying essential eyewear. This includes our generous 50% Off Your Second Pair offer, an ideal opportunity to leave a spare pair of glasses at work, home, or kept aside for emergencies. Let our enthusiastic team of dispensers and optical assistants help find the frames for your budget and style.

Wide Range of Frames

Uncover an extraordinary selection of exclusive brands and international designer frames for your choice of stylish prescription eyewear at competitive prices.

Personalised Service

Experience the difference with personalised and attentive customer service at Optical Superstore in The Pines. Let us help you find ideal frames to complement your look and lifestyle. 

Complimentary Aftercare

Our support extends beyond your initial purchase. Benefit from complimentary glasses adjustments and lens cleaning for the lifetime of your eyewear, ensuring it remains in excellent condition.

Optical Superstore’s partnership with Hoya Australia allows our customers access to exceptional prescription lenses at budget-friendly prices. Discover high-quality multifocals, blue block glasses, polarised sunglasses and scratch-resistant lens coatings while feeling confident in our commitment to affordability.

For fishing and water sports enthusiasts, ask us about our protective prescription polarised sunglasses. Or try something new with specialty photochromic lenses which appear clear inside and darken in the sun, perfect for blocking UV rays without the inconvenience of swapping between frames. Let our friendly team at The Pines find the ideal lens for your lifestyle.

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

Maximise your optical benefits with Optical Superstore’s No & Low Gap Range, aimed at making sure health fund members get the most out of your optical extras. With options catering to various levels of coverage, you can ensure comprehensive care for your entire family and the peace of mind that comes with quality eyewear at minimal gap to pay.

We accept ALL major health funds and utilise HICAPS for a hassle-free and transparent billing process. Claim for your glasses on-the-spot or request a detailed quote to see your health fund’s contributions ahead of time. For clarity in your vision and your purchasing, visit us in-store at Optical Superstore, The Pines today.

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVES US!

Friendly staff - highly recommend A+++++
maria viner
maria viner
03:22 03 Jun 25
They fixed my glasses from Bailey Nelson for free and wouldn’t let me pay them! Even though I hadn’t bought the glasses from them, much appreciated and great service
Sophie
Sophie
08:32 30 May 25
Needed some assistance as I’d tripped and bent my prescription glasses - Liam came to the rescue, what a true champion! He has such a lovely nature and I immediately felt comfortable. Liam made the adjustments needed so I could basically see again, making sure the glasses sat straight on my face too - I seriously couldn’t have been happier! We’re traveling interstate, a long way from home, so definitely a little anxious, but The Optical Superstore, in Hervey Bay, definitely lived up to their name, with Liam wearing the cape - thank you 😇
Sheri Crawshaw
Sheri Crawshaw
04:04 30 May 25
The staff at Optical Superstore Stocklands Rockhampton are simply amazing. I am very grateful for the care and Five star service. Have never been treated so friendly and sincerely. Thank you AAAAA+++++
wayne howie
wayne howie
03:48 30 May 25
Some of the negative messages here or 1 star reviews given by some not sure if they are genuine. More so if you read their reviews it is easy to make out that they are posted by someone who is either a competitor or have some other agendas
Daniel
Daniel
01:21 23 May 25
Fantastic service! The team at Optical Supastore were incredibly friendly and helpful, especially with my kids. They made the whole experience easy and enjoyable. Great range of quality products too – we’ll definitely be coming back!
Smit Desai
Smit Desai
07:04 21 May 25
Was happy with optometrist they check my eyes told me I had take drops and look after my eye health
Ante Saric
Ante Saric
01:15 21 May 25
Excellent eye check and very good service in the shop. Thank you!
Peter Bell
Peter Bell
07:09 20 May 25
I highly recommend this optical superstore at Sunnybank Hills Shopping Mall. We've been visiting for several years, and the staff, especially Ankush and Thuy Nguyen, are always helpful and friendly. They consistently provide great guidance, ensuring you find the best options tailored to your needs.
Navin Kondaguli
Navin Kondaguli
22:55 17 May 25
Very good service.
Mark C (Ronnie)
Mark C (Ronnie)
06:46 17 May 25
I am very happy and satisfied with their excellent service. The staff and the manager were very helpful and polite. They were very patient and assisted me to select the right frame suitable to me. I am happy I came to this branch to get my spectacle.
Gnanaki Ponniah
Gnanaki Ponniah
03:46 17 May 25
Top class service. Each and every staff has been extremely helpful. They provide genuine guidance, backed by scientific knowledge and proof. Many thanks 🙌
Pratima Chauhan
Pratima Chauhan
01:11 17 May 25
We have been long-term customers of The Optical Superstore, and our experience over the years has been exceptional. Every visit is met with friendly, professional service, and our needs are always addressed. The staff consistently go above and beyond to ensure we’re comfortable, well-informed, and completely satisfied with our eyewear choices. Whether it’s a routine check-up, new frames, or special lens requirements, the team handles everything with efficiency and genuine courtesy. We highly recommend them to anyone looking for quality eye care and excellent customer service!. Thank you.
Very good service
vinod kaushik
vinod kaushik
23:57 15 May 25
One of the service you can count on , reliable and countable with wide range of frames and glasses available.
Jitin Kapur
Jitin Kapur
03:39 15 May 25
Aleena is a great optometrist! Very good service,highly recommended optical superstore in Nowra
Krishnan Ramasamy
Krishnan Ramasamy
01:54 15 May 25
Have always had a pleasant experience. And have been going for many years. After trying many other services.Thank you for your great service.
David Norsworthy
David Norsworthy
22:26 14 May 25
Been coming here many yearsAnd the team here always go above and beyond to get my glasses rightGreat service great value
derek page
derek page
02:38 14 May 25
Very friendly and professional setup. Optometrist were able to resolve the query and offer professional advice for a very reasonable fees.
Sundip Borse
Sundip Borse
01:33 14 May 25
My husband and I in Yeppoon for a wedding over the weekend of the 26th April. My husband had broken his half-frame glasses and whilst the lovely and helpful Sue was unable to do the repair, she left a note for Emily to try and repair them the following day. Emily spent at least an hour trying to retrieve the fishing line from inside the side arm - even asking the Minute Man next door for some sort of tool to help. Emily was so patient, even apologising for taking so long. In the end she was able to repair the glasses and then wouldn’t accept any payment for her trouble (I am a customer of Optical Superstore in Brisbane). Thank you Sue and Emily for such wonderful customer service.
Ron and Jane
Ron and Jane
00:54 14 May 25
Excellent Customer Service and Product Knowledge. Would highly recommend Optical Superstore. Very Professional too…
Sachin Rabade
Sachin Rabade
11:11 13 May 25
Excellent experience with glasses !!
amrish trivedi
amrish trivedi
08:59 13 May 25
Thank you for your patient and support with my mum. You did awesome job. We will be back
Sylvie
Sylvie
01:27 12 May 25
On my first visit Absolutely the best consult I've ever experiencedThank you Lona you have the gift⭐⭐⭐⭐⭐
Sandy G
Sandy G
08:16 10 May 25
Thank you to the team at the optical superstore. I went in this morning after having no luck anywhere else trying to get my glasses fixed. They were able to fix my glasses with ease and were so willing to do so. Great service and extremely professional.
Louis
Louis
23:50 05 May 25
Had too visit the optical superstore in gateway a couple of times in the last month and the service I received was amazing on both occasions. Lori helped me understand what was going on with my eyes for the first time in visiting optometrists for the.past 40 years! And the staff very helpful and friendly.😀
sonya cavallaro
sonya cavallaro
00:03 05 May 25
Had multiple eye tests and belfs to help with dry eyes. Store is well presented and staff are super friendly.
j
j
11:06 30 Apr 25
Good customer service 👍
Robbo (Robbo)
Robbo (Robbo)
22:43 28 Apr 25
I’ve been to both Marion and Black Forest stores. An absolutely MASSIVE shoutout to Sarinella, she was beyond helpful and so kind. Made the entire experience so easy and enjoyable. She has such a jovial mannerisms and made me feel very relaxed. She put my service above and beyond despite juggling multiple jobs and customers. Had my first eye test at Marion then went to Black Forest and saw she was there. Was beyond happy to have Sarinella look after me once again. Whatever stores she’s at I’ll follow and a shout out to her manager for having a great staff member.
Bella
Bella
07:59 26 Apr 25
Excellent service eye test and glassesThankyou Danielle and the staff and the great prices 🤗 and the manager
Jojo Hughes
Jojo Hughes
06:10 26 Apr 25
I am so pleased with the service and the way they go out of their way to help.I'm an extremely busy person, traveling everywhere for work.When I was unable to attend t the store during business hours to collect my new glasses, Nissa , met me outside of hours and delivered and fit my new glasses for me.I could not be more grateful.I have been coming to this store for years.. but you have a customer for life in me.Thank you so much Nissa.. your a star.
Donald Noyes
Donald Noyes
20:42 24 Apr 25
I saw Alex today who took the time to comprehensively explain my eye test results and why I have been given multiple recommendations which I was confused about. I am truly grateful for Alex in giving me clarity.
Sandra Maxwell
Sandra Maxwell
10:12 24 Apr 25
Fantastic store, great and friendly staff
Ben Sharp
Ben Sharp
09:42 22 Apr 25
Optical Superstore Southgate Plaza;Great service from everyone I came into contact with both in person and over the phone - receptionist, assistants, and optometrist.In particular William was absolutely fantastic - he took initiative to find different options so I could choose the perfect frames after consulting with me. He was super helpful and friendly, it makes such a difference when dealing with someone that actually seems to enjoy their job.Highly recommend this particular store.
They’re very nice. Highly recommend
Karl Stephen Agaton
Karl Stephen Agaton
08:37 08 Apr 25
The best knowledge ive seen, leaves other well known stores for dead . Got everything right first time well worth the drive from taree.
Scott Scott
Scott Scott
05:48 06 Apr 25
They are really quick and have good customer service
shari alawattage
shari alawattage
05:05 03 Apr 25
A big thanks to optometrist Vamsi Somanchi for the care, attention and professionalism given during my visits. A shout-out to the ladies on the reception at Deception Bay as well.
Jennifer CLARKE
Jennifer CLARKE
02:56 03 Apr 25
Brilliant, I broke my glasses, same spectacles they made for me a while back, wish I could remember the her name, but she was very helpful, good old fashioned service, and it did not cost me $10,000, it was free, thank you so much, Gary
Gary George
Gary George
21:30 02 Apr 25
I had an outstanding experience with Luke, the optical dispenser. He is incredibly caring, helpful, and exceptionally patient—especially when dealing with my broken custom-made spectacles. Not only did he provide a temporary repair to keep me going, but he also went the extra mile to track down the original suppliers so my glasses could be properly fixed. His dedication and customer service were beyond expectations. I highly recommend Luke and this shop to anyone in need of professional and thoughtful optical assistance!
erwin halim
erwin halim
11:35 01 Apr 25
I wasn’t even a regular shopper with these guys, but they were still willing to help! Even when the item only costed me $5. Excellent attention to detail, knowledgeable and exceptional customer service. Thankyou !
Olivia Maher-Harrison
Olivia Maher-Harrison
02:59 31 Mar 25
👁️👁️👁️Thanks Larry!
Nathan H
Nathan H
13:11 21 Mar 25
My husband and me both went to Opitical Superstore for eye tests. Jason is very professional and caring. The tests are very detailed, not like 5 minutes checkup from SpecSaver. We will refer all our friends and family to visit them.
Sally Xing
Sally Xing
06:46 19 Mar 25
Nathan is super through and kind, highly recommended.
Ash Mclaren
Ash Mclaren
05:33 17 Mar 25
Okay, I got lucky and chose a pair of glasses that are perfectly fitted.The above and beyond service and professionalism at this store is a joy to find. The optometrist Belinda has after over 10 years of terrible prescriptions has nailed it to my perfect satisfaction. Thankyou everyone.Kevin
Kevin J Mc Donald
Kevin J Mc Donald
05:54 15 Mar 25
Took my elderly mother to the Kippa Ring store for an eye test. She is in a wheelchair and has trouble speaking. The female optometrist was magic. Very patient and compassionate.
Amanda Vann
Amanda Vann
03:54 14 Mar 25
Brandt gave me some good advice to relieve my Blepharitis symptoms and referred me to a specialist for laser treatment for blurring in my left eye which has worked very well.
Kerry Purcell
Kerry Purcell
02:46 01 Mar 25
Excellent service from Tyler whose knowledge of the stores 👓 range was impressive. His ability to select designs and colours to suit the contours of your face made the task so much easier.Thanks also to Dr Ray Wilk who came highly reccomended by the Opthomologist, for his patience, care and persistence throughout the eye tests. Grateful ♡
Leisa Emblen
Leisa Emblen
13:08 27 Feb 25
Nothing but praise for the staff at Nowra. Friendly, helpful and very patient when deciding on a frame. I'm looking forward to wearing my nice new glasses.
Ingrid Turner
Ingrid Turner
07:45 25 Feb 25
Exceptional service and advice. Carol was brilliant and has a very professional and friendly approach. Highly recommended!
M Scott
M Scott
00:14 21 Feb 25
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Frequently asked questions

Where is Optical Superstore, The Pines located?

Find us at The Pines Shopping Centre, Elanora, off the M1 Pacific Motorway. We are located inside the northern end of the shopping centre at Shop 211, near Woolworths.

Is parking available at The Pines Shopping Centre?

Plenty of parking is available around the centre. For easy access to Optical Superstore, utilise the North Multideck parking off KP McGrath Drive.

Is public transport available?

Yes, you can easily catch a bus to or from The Pines Elanora. Current route numbers arriving/leaving The Pines Shopping Centre include:

760 Tweeds Heads to Robina via Airport, Varsity Lakes station
763 Lakewoods to The Pines via Elanora
764 Burleigh Heads to Currumbin Park via The Pines
765 The Pines to Robina via Burleigh Heads
766 Currumbin Waters to The Pines
767 Tugun to The Pines via Currumbin
768 Tweed Heads to The Pines via John Flynn Hospital

For current bus timetables, call Translink on 13 12 30 or visit their website at
www.translink.com.au

What should I bring for my eye test?

Simply bring your current pair of glasses (if applicable), a valid Medicare card, and health fund card if you’re with a provider. If you have a past prescription from a different optometry practice, bring that along as well for a seamless experience.

What can I do if my glasses are sitting uncomfortably?

Optical Superstore’s complimentary aftercare services include adjustments for frames that may be digging in behind the ears, slipping down your nose, or otherwise bothering you. Bring them in-store to The Pines next time you’re nearby for assistance from our helpful team.

How long does an eye test take?

Allow approximately 30 minutes for most eye tests. In some circumstances, however, up to 60 minutes may be required. The length of your eye test is dependent on your individual eye health needs and may vary in order to provide you with the appropriate level of care. Extra time at the conclusion of your appointment may be necessary as well for selecting frames.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.