We accept ALL health fund members

Optical Superstore at The Pines Elanora

SUPER SERVICE | SUPER SAVINGS

Friendly Staff and Great Service

Are you seeking a knowledgeable team of optical professionals for routine eye testing and super eyewear options?

Here’s a little more about what Optical Superstore offers the Southern Gold Coast region and beyond!

Bulk-billed eye tests for the whole family: Offering the services of a therapeutically endorsed optometrist, your eyes are in great hands with our thorough and affordable eye testing services.

Exception savings on prescription glasses and contact lenses: With a clear focus on pricing that won’t break the bank, we ensure your Health Fund optical coverages go further with our generous No & Low Gap Range of eyeglasses, sunglasses, prescription lenses, and built-in options.

For a winning combination of premium eyewear and supportive customer service, we won’t let you go anywhere else!

Optical Superstore
The Pines Elanora

Shop 211, The Pines Shopping Centre, Guineas Creek Rd, Elanora QLD 4221, Australia
Phone : (07) 5525 0500

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 7:00 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 3:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Optical Superstore
The Pines Elanora

Shop 211, The Pines Shopping Centre, Guineas Creek Rd, Elanora QLD 4221, Australia
Phone : (07) 5525 0500

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 7:00 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 3:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Eye Tests and Eyecare at The Pines

For the best eyecare at Optical Superstore in The Pines, book ahead for your bulk-billed eye test. You can do that very simply right here, online.

Along with routine eye tests that are bulk-billed to Medicare, you can also access a range of follow-up eye health services. These include:

  • Referrals for Cataract Procedures
  • Blephasteam for Dry Eye support
  • Visual Field Eye Tests
  • Contact Lens | Fit and Teach Consultations
  • OCT and Digital Retinal Photography
  • MiYOSMART Accredited for supporting children’s vision.

For a full suite of eye tests and vision support, our tenant optometrist at The Pines focuses on supporting every member of your family every day.

Super Savings on Prescription Glasses | Glasses Frames

We pride ourselves on offering premium eyewear options at industry-leading prices! Combining a range of renowned eyewear brands with our curated line of spectacle frames and sunglasses ensures you have a generous selection of fashion-forward styles suitable for any budget. From designer brands to our own in-house lines, you’re assured of savings every day at Optical Superstore.

Just look at the variety of the brands we offer!

  • Kate Spade
  • O’Neill
  • Emilia Pucci
  • Radley London
  • Guess
  • Prive Revaux
  • Bill Bass
  • FILA
  • Nike
  • Oroton
  • Le Coq Sportif
  • Spotters
  • Dirty Dog
  • Douglas Anthony
  • Amy Sherbrooke
  • Olivia Vespucci
  • Ray Ban
  • Phoenixed

 

Plus more!

Super Savings on Prescription Glasses | Glasses Frames

We pride ourselves on offering premium eyewear options at industry-leading prices! Combining a range of renowned eyewear brands with our curated line of spectacle frames and sunglasses ensures you have a generous selection of fashion-forward styles suitable for any budget. From designer brands to our own in-house lines, you’re assured of savings every day at Optical Superstore.

Just look at the variety of the brands we offer!

  • Kate Spade
  • O’Neill
  • Emilia Pucci
  • Radley London
  • Guess
  • Prive Revaux
  • Bill Bass
  • FILA
  • Nike
  • Oroton
  • Le Coq Sportif
  • Spotters
  • Dirty Dog
  • Douglas Anthony
  • Amy Sherbrooke
  • Olivia Vespucci
  • Ray Ban
  • Phoenixed

 

Plus more!

Super Savings on Prescription Glasses | Lens Designs

Did you know? We’re market leaders in multifocal lenses, offering a full range of lenses by one of the most trusted partners in prescription optics: Hoya Lens Australia.

Our HT Digital range of multifocal lenses ensures you can access tailor-made, free-form lens designs that offer the best results for your prescription, frame choice, and lifestyle.

  • HT Digital Defined: A lens design tailored for everyday use, offering a generous reading zone and a soft distortion layout for all-day activity—the ideal lens choice for the experienced multifocal wearer.
  • HT Digital Panorama: A lens design tailored for everyday use, providing the widest distance zone—ideal for younger and first-time multifocal wearers or those who live/work in dynamic environments.
  • HT Indoor Plus: This lens design is tailored for our digital age, providing the best solution for multitasking across digital devices and concentrated tasks—ideal for anyone who struggles with multifocal lenses in front of their PC and in the workplace.

Our understanding of multifocal lenses is just the beginning. Are you interested in single-vision, bifocal, and prescription sunglasses? What about prescription safety glasses? We have every vision need and work environment sorted.

OUR SERVICES

The Pines, Elanora | Optical Superstore | Where are we?

The Pines is a busy, sub-regional local shopping centre located at the southern end of the Gold Coast at Elanora. It is the only shopping centre on the Gold Coast that has all three major supermarkets under one roof: Coles, Woolworths, and Aldi. It also has a Kmart, Petbarn, and a Regional Library.

ADDRESS
SHOP 211, The Pines Shopping Centre, Guineas Creek Rd, Elanora QLD 4221

PHONE NUMBER
(07) 5525 0500

HOURS
MON—FRI: 9—5:30
THUR: 9—7
SAT: 9—3
SUN: Closed
(Note: hours may be subject to Public Holidays)

APPOINTMENTS AND EYE TESTS
Call the number above or book an eye test online below.

OUR CUSTOMERS LOVE US!

See what our satisfied customers say about us.

“We were recommended to visit Micheal, and thank goodness, what a true gentleman! He was kind, helpful, informative, gentle, and gave my daughter hope and understanding….

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At the beginning of the year - my husband and I walked out with 5 pairs of prescription glasses for $500. We had different styles and brands. The service was exceptional !!! The variety of glasses next level !Our professional testing was also helpful and a very comfortable experience !!!
Jools Munro
Jools Munro
06:34 14 Sep 26
Gr8 services and consulting
Peter Barker
Peter Barker
06:27 14 Sep 26
Exceptional service
Wizard Of OZ
Wizard Of OZ
02:59 14 Sep 26
Excellent service and the staff are extremely helpful.
Sallyann McCartney
Sallyann McCartney
14:44 10 Sep 26
I highly recommend the DBay store, The service provided by Angela,Tiana and optometrist whose name I unfortunately didn’t take note of, was exceptional.
Linda Horner
Linda Horner
10:03 10 Sep 26
Lori, thank you for being kind, patient, and highly professional. I appreciate not only your guidance but also the way you increased my understanding of my eye health and the routine treatment I should consider.
Senu Senna
Senu Senna
03:04 10 Sep 26
I went their south gate plaza store and the ladies in there were amazing they helped me out by fixing my glasses while I waited and then said it was no charge for the repair.That sort of customer service is why I keep coming back to the same store to buy my new glasses.It's awesome to see some businesses still give good customer service.
William Parker
William Parker
01:07 09 Sep 26
Very friendly staff, great range of frames and very easy to make appointments.
Lance Bell
Lance Bell
00:28 09 Sep 26
I can't speak highly enough of the Optical Superstore at Deception Bay. I booked an optometrist appointment having experienced a sudden onset of double and blurred vision. The optometrist was the most thorough I have ever experienced & compiled a completed report from the tests conducted which was later accessed by Hospital Doctors. After eliminating various medical events, I returned for a follow up appointment to receive corrective lenses & spectacles. The counter staff there were absolutely outstanding. My new glasses arrived early, fitted perfectly & my vision has now been restored to 100% at the minimum cost to yours truly. Thank you Optical Superstore Deception Bay 😊
Chris Q
Chris Q
20:39 08 Sep 26
Always a great experience going to Grand Central Toowoomba - Michelle Hill is so professional.
None None (Nonesence)
None None (Nonesence)
07:55 07 Sep 26
All of the staff here at the Mt Sheridan Plaza store are amazing. Super friendly and helpful. Love my new glasses, the prescription for my eyesight is perfect, I can read so much better now! The optometrist I saw really took her time in assessing me and working out what would work best for my eyesight. Such a lovely lady aswell. The cost was very reasonable. They have a great selection of frames to choose from. Highly recommend this store!
Simone Winders
Simone Winders
02:10 03 Sep 26
Service is 110% , everyone went out of their way to assist me with the whole process in getting 2 new pairs of glasses. Product excellent .
graham parrant
graham parrant
06:10 02 Sep 26
Great service. Friendly professional staff and my new glasses are thus far proving to be excellent
Mike Drewer
Mike Drewer
21:40 01 Sep 26
Such an incredible team! I was assisted by Mitra at reception and Jo for my appointment - both super helpful and friendly!
Yifei LI
Yifei LI
07:13 01 Sep 26
The Optical Superstore at Taigum is my go-to store for wonderful optometrists and staff, a great range, and excellent prices.
Catherine Buckley
Catherine Buckley
06:50 01 Sep 26
Extremely knowledgeable and friendly staff. They make buying new glasses fun! I wouldn’t go anywhere else.
Julie Stenklev
Julie Stenklev
03:30 01 Sep 26
Always happy with the service and help from the Optom & staff when I have to get a new script & glasses 👓
Wendy Lund
Wendy Lund
00:04 01 Sep 26
Thanks for the good service provided!
Km
Km
06:43 31 Aug 26
Very Good Service. 👍👍🎉🎉
Jin Yang Lee
Jin Yang Lee
06:41 31 Aug 26
My husband Roy was so very impressed with the service of Joseph the Optician and Jenny in the store at Australia Fair. They were so welcoming and professional in assisting him. He is delighted with his new glasses and highly recommends The Optical Superstore Australia Fair.He says thank you to you both. 🤓
Jill Fallon
Jill Fallon
06:08 31 Aug 26
I had a great experience here and wanted to recognize the manager's service going above and beyond the expectation to fulfill my request.Keep up the great works and see you soon again.
Ali Amirikhah
Ali Amirikhah
12:56 28 Aug 26
Just like to shout out to the awesomeDr phoebe shou she is amazing. Excellent service. Excellent service from the whole staff friendly helpful
Lolee E
Lolee E
02:08 28 Aug 26
Great experience. Steven did a thorough examination and a vast choice for frames. Highly recommended
Therese Tilyard
Therese Tilyard
10:09 27 Aug 26
I had an issue with my glasses breaking, so dropped in to see Fred at Optical Superstore in Canberra centre, on the off-chance he could help. Even though I'm not a regular customer, he went above and beyond to fix them. And they're better than before they broke. He was so kind and obliging that I will definitely be returning.
Sally Green
Sally Green
04:18 26 Aug 26
I had a fantastic experience with The Optical Superstore! The service is top-notch, and the optometrist is exceptionally professional. I got my eyes tested last week and was extremely impressed by their attentiveness and great service attitude. I picked up my new glasses today and was genuinely blown away—they are super comfortable to wear and the vision is crystal clear.
Mallika H'ng
Mallika H'ng
02:48 25 Aug 26
The kindest most decent folks. I’m in town visiting and in an unfamiliar room in the middle of the night managed to step on my specs. These delightful folks took my specs in and a half hour later they were repaired, good as new. I tried to pay them but they refused payment. The world needs more Optical superstores. Thank you 🙏 🙏
Claude Caron
Claude Caron
02:30 25 Aug 26
Friendly and helpful service as always. Great range of frames too!
Robyn Kennedy
Robyn Kennedy
05:52 24 Aug 26
Was great experience purchasing from hillton optical superstore,I had one of the nicest lady offering me tons of options,explaining what is the best options,tintined the glasses twice to meet my needs,thannk you for everything!
Lana Yan
Lana Yan
06:02 22 Aug 26
Very happy with my service at the Southgate plaza store. For both myself and my Daughter.I'd recommend OS to anyone needing Optical care.Thanks team.Andy. W 🙂
Mini Mad
Mini Mad
06:43 20 Aug 26
About three years ago I reluctantly switched from Hilton store (staff there were fantastic) as we moved home so now go to Marion store. Staff at Marion are also fantastic. Everyone is great! Thanks so much to Shelley recently for her help and patience in selecting new frames.
Helen Talbot
Helen Talbot
00:07 20 Aug 26
Really great team working here! Guys know their stuff and give thorough care from start to finish, highly recommend!
Eksith Ranasinghe
Eksith Ranasinghe
12:25 19 Aug 26
Extremely helpful, especially at short notice, after losing my glasses. Provided a timely appointment, offered advice with frame selection, and tested my sight and vision very professionally.
rick klima
rick klima
01:38 19 Aug 26
Lovely staff - so patient and helpful. Affordable yet attractive selection of frames. Thankyou😊
Anne Graham
Anne Graham
06:47 18 Aug 26
The nicest staff, very helpfulThey will make sure you have the correct eyeware to suit you.Picked up my safety glasses today and perfect. The staff were brilliant
Leanne Nayler
Leanne Nayler
11:16 10 Aug 26
Sara Sarinella couldn't be anymore helpfulI have a lot of problems with my eyes and glasses and Sara worked though it all and nailed itPicked my glasses up , absolutely perfectThanks again to Sara
Dee Dicicco
Dee Dicicco
03:30 10 Aug 26
The team at Optical Superstore Mitcham really take the stress out of buying optical products. I recently purchased some new glasses and was very impressed with the ease of arranging an eyetest, the help I received choosing and correctly fitting my glasses and the turnaround time for collection. The staff are not only professional and knowledgeable about their products but also very friendly and welcoming. A very positive experience, I highly recommend!
Nicola Richards
Nicola Richards
03:42 08 Aug 26
Amy, Matthew and the team are fantastic.
Col Ramsay
Col Ramsay
06:36 06 Aug 26
Great service by friendly professional staff.
Noel Walsh
Noel Walsh
08:49 05 Aug 26
Superb services. Friendly and meticulous works. Highly recommended. There's always savings.
Hathy Auv
Hathy Auv
05:16 05 Aug 26
I cannot speak highly enough of the team at Optical Superstore Casuarina, especially Vic. The level of service I received was exceptional from start to finish. Vic responded promptly, took the time to explore different solutions, and went above and beyond to help me find my favorite crocs frames. It's rare to come across someone so genuinely helpful, professional, and committed to customer satisfaction (even when in a different state). So thank you Vic and the team for helping a former NT resident. Take care.FG
Flo Guillet
Flo Guillet
06:31 04 Aug 26
Could not be happier.. purchased 2 pairs.. great staff could not do enough. After sales service exceptional .. Happy team
Cynthia
Cynthia
08:55 03 Aug 26
Outstanding service from Sophie who looked after my purchase of new lenses and had a wealth of knowledge regarding any questions I had.Highly recommend.
Todd Wheeler
Todd Wheeler
04:40 01 Aug 26
Excellent service and friendly staff. Highly recommend optical Superstore Toowoomba for your next set of glasses and vision test.
Michelle Anderson
Michelle Anderson
03:14 01 Aug 26
My uncle broke his frames beyond repair while on holiday, we went to a few other optometrists who couldn’t help. The staff working here immediately tried to help and began searching for a frame that would fit and managed to find one for his 30 year old glasses. The frame price was very reasonable and cheap and the staff working chucked in the case for free. We couldn’t have been happier with the service we got from the staff
Georgia Evans
Georgia Evans
02:01 01 Aug 26
Very helpful for my sunglasses, thanks !
vero heriot
vero heriot
01:48 01 Aug 26
I’m very happy with the professional services I received from Optical Superstore at Hilton Plaza, I was served by Sophie, she was nice, very helpful, dealing friendly and professionally, thank Sophie, Regards, Michael Eskarous
mechel besada
mechel besada
01:01 01 Aug 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
06:16 31 Jul 26
I called in to the store to seek assistance to repair my driving glasses, which had again lost a pin. Manager Andrew repaired them immediately at no charge! Great customer service! Thank you! I can now drive my car home as we live interstate
Rosemary McDowell
Rosemary McDowell
04:01 31 Jul 26
Bianca is always so lovely and helpful with every appointment. Even when we don’t have appointments, she is so warm and willing to chat about things regarding our glasses. The staff are very lucky to have her as a manager!
Gabriella Burgess
Gabriella Burgess
00:37 30 Jul 26
Lovely experience today. Thanks team. You rock!
Tennielle Hammersley
Tennielle Hammersley
11:55 29 Jul 26
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Optical Superstore The Pines

Stylish Eyewear & Professional Eyecare on the Gold Coast

Address

Shop 211, The Pines Shopping Centre, Guineas Creek Rd, Elanora QLD 4221

Phone

(07) 5525 0500

OPENING HOURS

Monday

9:00 am – 5:30 pm

Tuesday

9:00 am – 5:30 pm

Wednesday

9:00 am – 5:30 pm

Thursday

9:00 am – 7:00 pm

Friday

9:00 am – 5:30 pm

Saturday

9:00 am – 3:00 pm

Sunday

CLOSED

Closed Sundays and All Public Holidays.

VISION SUPPORT IN ELANORA

Optical Superstore is proudly 100% Australian owned and operated.

With a focus on quality eyecare, informative customer service, and affordability, Optical Superstore at The Pines Shopping Centre is dedicated to delivering Super Service &Super Savings to Elanora and beyond. From high-quality single vision and multifocal lenses to polarised sunglasses, contact lenses, prescription safety glasses and much more, our expert team is here to assist in finding the ideal vision solution for you. Plus, with on-the-spot claiming through HICAPS, health fund members can make the most of their optical entitlements with minimal hassle.

Optical Superstore at The Pines provides space for experienced independent optometrists to provide thorough eyecare, offering important vision services to the community. Regular eye tests are essential for all Australians, ensuring your eyesight remains clear while screening for harmful eye health conditions. Most eye test are bulk billed to Medicare. Book an appointment online today or consult our experienced team of dispensers and support staff for detailed information on our extensive range of high-quality frames and lenses.

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

Fabulous frames await at Optical Superstore in Elanora! With an impressive range of colours, shapes and styles, there’s sure to be a design fit for your wardrobe and lifestyle needs.

In keeping with our Super Service &Super Savings promise, discover incredible deals made to take the pressure off buying essential eyewear. This includes our generous 50% Off Your Second Pair offer, an ideal opportunity to leave a spare pair of glasses at work, home, or kept aside for emergencies. Let our enthusiastic team of dispensers and optical assistants help find the frames for your budget and style.

Wide Range of Frames

Uncover an extraordinary selection of exclusive brands and international designer frames for your choice of stylish prescription eyewear at competitive prices.

Personalised Service

Experience the difference with personalised and attentive customer service at Optical Superstore in The Pines. Let us help you find ideal frames to complement your look and lifestyle. 

Complimentary Aftercare

Our support extends beyond your initial purchase. Benefit from complimentary glasses adjustments and lens cleaning for the lifetime of your eyewear, ensuring it remains in excellent condition.

Optical Superstore’s partnership with Hoya Australia allows our customers access to exceptional prescription lenses at budget-friendly prices. Discover high-quality multifocals, blue block glasses, polarised sunglasses and scratch-resistant lens coatings while feeling confident in our commitment to affordability.

For fishing and water sports enthusiasts, ask us about our protective prescription polarised sunglasses. Or try something new with specialty photochromic lenses which appear clear inside and darken in the sun, perfect for blocking UV rays without the inconvenience of swapping between frames. Let our friendly team at The Pines find the ideal lens for your lifestyle.

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

Maximise your optical benefits with Optical Superstore’s Low Gap Range, aimed at making sure health fund members get the most out of your optical extras. With options catering to various levels of coverage, you can ensure comprehensive care for your entire family and the peace of mind that comes with quality eyewear at minimal gap to pay.

We accept ALL major health funds and utilise HICAPS for a hassle-free and transparent billing process. Claim for your glasses on-the-spot or request a detailed quote to see your health fund’s contributions ahead of time. For clarity in your vision and your purchasing, visit us in-store at Optical Superstore, The Pines today.

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVES US!

At the beginning of the year - my husband and I walked out with 5 pairs of prescription glasses for $500. We had different styles and brands. The service was exceptional !!! The variety of glasses next level !Our professional testing was also helpful and a very comfortable experience !!!
Jools Munro
Jools Munro
06:34 14 Sep 26
Gr8 services and consulting
Peter Barker
Peter Barker
06:27 14 Sep 26
Exceptional service
Wizard Of OZ
Wizard Of OZ
02:59 14 Sep 26
Excellent service and the staff are extremely helpful.
Sallyann McCartney
Sallyann McCartney
14:44 10 Sep 26
I highly recommend the DBay store, The service provided by Angela,Tiana and optometrist whose name I unfortunately didn’t take note of, was exceptional.
Linda Horner
Linda Horner
10:03 10 Sep 26
Lori, thank you for being kind, patient, and highly professional. I appreciate not only your guidance but also the way you increased my understanding of my eye health and the routine treatment I should consider.
Senu Senna
Senu Senna
03:04 10 Sep 26
I went their south gate plaza store and the ladies in there were amazing they helped me out by fixing my glasses while I waited and then said it was no charge for the repair.That sort of customer service is why I keep coming back to the same store to buy my new glasses.It's awesome to see some businesses still give good customer service.
William Parker
William Parker
01:07 09 Sep 26
Very friendly staff, great range of frames and very easy to make appointments.
Lance Bell
Lance Bell
00:28 09 Sep 26
I can't speak highly enough of the Optical Superstore at Deception Bay. I booked an optometrist appointment having experienced a sudden onset of double and blurred vision. The optometrist was the most thorough I have ever experienced & compiled a completed report from the tests conducted which was later accessed by Hospital Doctors. After eliminating various medical events, I returned for a follow up appointment to receive corrective lenses & spectacles. The counter staff there were absolutely outstanding. My new glasses arrived early, fitted perfectly & my vision has now been restored to 100% at the minimum cost to yours truly. Thank you Optical Superstore Deception Bay 😊
Chris Q
Chris Q
20:39 08 Sep 26
Always a great experience going to Grand Central Toowoomba - Michelle Hill is so professional.
None None (Nonesence)
None None (Nonesence)
07:55 07 Sep 26
All of the staff here at the Mt Sheridan Plaza store are amazing. Super friendly and helpful. Love my new glasses, the prescription for my eyesight is perfect, I can read so much better now! The optometrist I saw really took her time in assessing me and working out what would work best for my eyesight. Such a lovely lady aswell. The cost was very reasonable. They have a great selection of frames to choose from. Highly recommend this store!
Simone Winders
Simone Winders
02:10 03 Sep 26
Service is 110% , everyone went out of their way to assist me with the whole process in getting 2 new pairs of glasses. Product excellent .
graham parrant
graham parrant
06:10 02 Sep 26
Great service. Friendly professional staff and my new glasses are thus far proving to be excellent
Mike Drewer
Mike Drewer
21:40 01 Sep 26
Such an incredible team! I was assisted by Mitra at reception and Jo for my appointment - both super helpful and friendly!
Yifei LI
Yifei LI
07:13 01 Sep 26
The Optical Superstore at Taigum is my go-to store for wonderful optometrists and staff, a great range, and excellent prices.
Catherine Buckley
Catherine Buckley
06:50 01 Sep 26
Extremely knowledgeable and friendly staff. They make buying new glasses fun! I wouldn’t go anywhere else.
Julie Stenklev
Julie Stenklev
03:30 01 Sep 26
Always happy with the service and help from the Optom & staff when I have to get a new script & glasses 👓
Wendy Lund
Wendy Lund
00:04 01 Sep 26
Thanks for the good service provided!
Km
Km
06:43 31 Aug 26
Very Good Service. 👍👍🎉🎉
Jin Yang Lee
Jin Yang Lee
06:41 31 Aug 26
My husband Roy was so very impressed with the service of Joseph the Optician and Jenny in the store at Australia Fair. They were so welcoming and professional in assisting him. He is delighted with his new glasses and highly recommends The Optical Superstore Australia Fair.He says thank you to you both. 🤓
Jill Fallon
Jill Fallon
06:08 31 Aug 26
I had a great experience here and wanted to recognize the manager's service going above and beyond the expectation to fulfill my request.Keep up the great works and see you soon again.
Ali Amirikhah
Ali Amirikhah
12:56 28 Aug 26
Just like to shout out to the awesomeDr phoebe shou she is amazing. Excellent service. Excellent service from the whole staff friendly helpful
Lolee E
Lolee E
02:08 28 Aug 26
Great experience. Steven did a thorough examination and a vast choice for frames. Highly recommended
Therese Tilyard
Therese Tilyard
10:09 27 Aug 26
I had an issue with my glasses breaking, so dropped in to see Fred at Optical Superstore in Canberra centre, on the off-chance he could help. Even though I'm not a regular customer, he went above and beyond to fix them. And they're better than before they broke. He was so kind and obliging that I will definitely be returning.
Sally Green
Sally Green
04:18 26 Aug 26
I had a fantastic experience with The Optical Superstore! The service is top-notch, and the optometrist is exceptionally professional. I got my eyes tested last week and was extremely impressed by their attentiveness and great service attitude. I picked up my new glasses today and was genuinely blown away—they are super comfortable to wear and the vision is crystal clear.
Mallika H'ng
Mallika H'ng
02:48 25 Aug 26
The kindest most decent folks. I’m in town visiting and in an unfamiliar room in the middle of the night managed to step on my specs. These delightful folks took my specs in and a half hour later they were repaired, good as new. I tried to pay them but they refused payment. The world needs more Optical superstores. Thank you 🙏 🙏
Claude Caron
Claude Caron
02:30 25 Aug 26
Friendly and helpful service as always. Great range of frames too!
Robyn Kennedy
Robyn Kennedy
05:52 24 Aug 26
Was great experience purchasing from hillton optical superstore,I had one of the nicest lady offering me tons of options,explaining what is the best options,tintined the glasses twice to meet my needs,thannk you for everything!
Lana Yan
Lana Yan
06:02 22 Aug 26
Very happy with my service at the Southgate plaza store. For both myself and my Daughter.I'd recommend OS to anyone needing Optical care.Thanks team.Andy. W 🙂
Mini Mad
Mini Mad
06:43 20 Aug 26
About three years ago I reluctantly switched from Hilton store (staff there were fantastic) as we moved home so now go to Marion store. Staff at Marion are also fantastic. Everyone is great! Thanks so much to Shelley recently for her help and patience in selecting new frames.
Helen Talbot
Helen Talbot
00:07 20 Aug 26
Really great team working here! Guys know their stuff and give thorough care from start to finish, highly recommend!
Eksith Ranasinghe
Eksith Ranasinghe
12:25 19 Aug 26
Extremely helpful, especially at short notice, after losing my glasses. Provided a timely appointment, offered advice with frame selection, and tested my sight and vision very professionally.
rick klima
rick klima
01:38 19 Aug 26
Lovely staff - so patient and helpful. Affordable yet attractive selection of frames. Thankyou😊
Anne Graham
Anne Graham
06:47 18 Aug 26
The nicest staff, very helpfulThey will make sure you have the correct eyeware to suit you.Picked up my safety glasses today and perfect. The staff were brilliant
Leanne Nayler
Leanne Nayler
11:16 10 Aug 26
Sara Sarinella couldn't be anymore helpfulI have a lot of problems with my eyes and glasses and Sara worked though it all and nailed itPicked my glasses up , absolutely perfectThanks again to Sara
Dee Dicicco
Dee Dicicco
03:30 10 Aug 26
The team at Optical Superstore Mitcham really take the stress out of buying optical products. I recently purchased some new glasses and was very impressed with the ease of arranging an eyetest, the help I received choosing and correctly fitting my glasses and the turnaround time for collection. The staff are not only professional and knowledgeable about their products but also very friendly and welcoming. A very positive experience, I highly recommend!
Nicola Richards
Nicola Richards
03:42 08 Aug 26
Amy, Matthew and the team are fantastic.
Col Ramsay
Col Ramsay
06:36 06 Aug 26
Great service by friendly professional staff.
Noel Walsh
Noel Walsh
08:49 05 Aug 26
Superb services. Friendly and meticulous works. Highly recommended. There's always savings.
Hathy Auv
Hathy Auv
05:16 05 Aug 26
I cannot speak highly enough of the team at Optical Superstore Casuarina, especially Vic. The level of service I received was exceptional from start to finish. Vic responded promptly, took the time to explore different solutions, and went above and beyond to help me find my favorite crocs frames. It's rare to come across someone so genuinely helpful, professional, and committed to customer satisfaction (even when in a different state). So thank you Vic and the team for helping a former NT resident. Take care.FG
Flo Guillet
Flo Guillet
06:31 04 Aug 26
Could not be happier.. purchased 2 pairs.. great staff could not do enough. After sales service exceptional .. Happy team
Cynthia
Cynthia
08:55 03 Aug 26
Outstanding service from Sophie who looked after my purchase of new lenses and had a wealth of knowledge regarding any questions I had.Highly recommend.
Todd Wheeler
Todd Wheeler
04:40 01 Aug 26
Excellent service and friendly staff. Highly recommend optical Superstore Toowoomba for your next set of glasses and vision test.
Michelle Anderson
Michelle Anderson
03:14 01 Aug 26
My uncle broke his frames beyond repair while on holiday, we went to a few other optometrists who couldn’t help. The staff working here immediately tried to help and began searching for a frame that would fit and managed to find one for his 30 year old glasses. The frame price was very reasonable and cheap and the staff working chucked in the case for free. We couldn’t have been happier with the service we got from the staff
Georgia Evans
Georgia Evans
02:01 01 Aug 26
Very helpful for my sunglasses, thanks !
vero heriot
vero heriot
01:48 01 Aug 26
I’m very happy with the professional services I received from Optical Superstore at Hilton Plaza, I was served by Sophie, she was nice, very helpful, dealing friendly and professionally, thank Sophie, Regards, Michael Eskarous
mechel besada
mechel besada
01:01 01 Aug 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
06:16 31 Jul 26
I called in to the store to seek assistance to repair my driving glasses, which had again lost a pin. Manager Andrew repaired them immediately at no charge! Great customer service! Thank you! I can now drive my car home as we live interstate
Rosemary McDowell
Rosemary McDowell
04:01 31 Jul 26
Bianca is always so lovely and helpful with every appointment. Even when we don’t have appointments, she is so warm and willing to chat about things regarding our glasses. The staff are very lucky to have her as a manager!
Gabriella Burgess
Gabriella Burgess
00:37 30 Jul 26
Lovely experience today. Thanks team. You rock!
Tennielle Hammersley
Tennielle Hammersley
11:55 29 Jul 26
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Frequently asked questions

Where is Optical Superstore, The Pines located?

Find us at The Pines Shopping Centre, Elanora, off the M1 Pacific Motorway. We are located inside the northern end of the shopping centre at Shop 211, near Woolworths.

Is parking available at The Pines Shopping Centre?

Plenty of parking is available around the centre. For easy access to Optical Superstore, utilise the North Multideck parking off KP McGrath Drive.

Is public transport available?

Yes, you can easily catch a bus to or from The Pines Elanora. Current route numbers arriving/leaving The Pines Shopping Centre include:

760 Tweeds Heads to Robina via Airport, Varsity Lakes station
763 Lakewoods to The Pines via Elanora
764 Burleigh Heads to Currumbin Park via The Pines
765 The Pines to Robina via Burleigh Heads
766 Currumbin Waters to The Pines
767 Tugun to The Pines via Currumbin
768 Tweed Heads to The Pines via John Flynn Hospital

For current bus timetables, call Translink on 13 12 30 or visit their website at
www.translink.com.au

What should I bring for my eye test?

Simply bring your current pair of glasses (if applicable), a valid Medicare card, and health fund card if you’re with a provider. If you have a past prescription from a different optometry practice, bring that along as well for a seamless experience.

What can I do if my glasses are sitting uncomfortably?

Optical Superstore’s complimentary aftercare services include adjustments for frames that may be digging in behind the ears, slipping down your nose, or otherwise bothering you. Bring them in-store to The Pines next time you’re nearby for assistance from our helpful team.

How long does an eye test take?

Allow approximately 30 minutes for most eye tests. In some circumstances, however, up to 60 minutes may be required. The length of your eye test is dependent on your individual eye health needs and may vary in order to provide you with the appropriate level of care. Extra time at the conclusion of your appointment may be necessary as well for selecting frames.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.