Friendly Staff and Great Service

Are you seeking a knowledgeable team of optical professionals for routine eye testing and super eyewear options?

Here’s a little more about what Optical Superstore offers the Southern Gold Coast region and beyond!

Bulk-billed eye tests for the whole family: Offering the services of a therapeutically endorsed optometrist, your eyes are in great hands with our thorough and affordable eye testing services.

Exception savings on prescription glasses and contact lenses: With a clear focus on pricing that won’t break the bank, we ensure your Health Fund optical coverages go further with our generous No & Low Gap Range of eyeglasses, sunglasses, prescription lenses, and built-in options.

For a winning combination of premium eyewear and supportive customer service, we won’t let you go anywhere else!

Eye Tests and Eyecare at The Pines

For the best eyecare at Optical Superstore in The Pines, book ahead for your bulk-billed eye test. You can do that very simply right here, online.

Along with routine eye tests that are bulk-billed to Medicare, you can also access a range of follow-up eye health services. These include:

  • Referrals for Cataract Procedures
  • Blephasteam for Dry Eye support
  • Visual Field Eye Tests
  • Contact Lens | Fit and Teach Consultations
  • OCT and Digital Retinal Photography
  • MiYOSMART Accredited for supporting children’s vision.

For a full suite of eye tests and vision support, our tenant optometrist at The Pines focuses on supporting every member of your family every day.

Super Savings on Prescription Glasses | Glasses Frames

We pride ourselves on offering premium eyewear options at industry-leading prices! Combining a range of renowned eyewear brands with our curated line of spectacle frames and sunglasses ensures you have a generous selection of fashion-forward styles suitable for any budget. From designer brands to our own in-house lines, you’re assured of savings every day at Optical Superstore.

Just look at the variety of the brands we offer!

  • Kate Spade
  • O’Neill
  • Emilia Pucci
  • Radley London
  • Guess
  • Prive Revaux
  • Bill Bass
  • FILA
  • Nike
  • Oroton
  • Le Coq Sportif
  • Spotters
  • Dirty Dog
  • Douglas Anthony
  • Amy Sherbrooke
  • Olivia Vespucci
  • Ray Ban
  • Phoenixed

 

Plus more!

Super Savings on Prescription Glasses | Glasses Frames

We pride ourselves on offering premium eyewear options at industry-leading prices! Combining a range of renowned eyewear brands with our curated line of spectacle frames and sunglasses ensures you have a generous selection of fashion-forward styles suitable for any budget. From designer brands to our own in-house lines, you’re assured of savings every day at Optical Superstore.

Just look at the variety of the brands we offer!

  • Kate Spade
  • O’Neill
  • Emilia Pucci
  • Radley London
  • Guess
  • Prive Revaux
  • Bill Bass
  • FILA
  • Nike
  • Oroton
  • Le Coq Sportif
  • Spotters
  • Dirty Dog
  • Douglas Anthony
  • Amy Sherbrooke
  • Olivia Vespucci
  • Ray Ban
  • Phoenixed

 

Plus more!

Super Savings on Prescription Glasses | Lens Designs

Did you know? We’re market leaders in multifocal lenses, offering a full range of lenses by one of the most trusted partners in prescription optics: Hoya Lens Australia.

Our HT Digital range of multifocal lenses ensures you can access tailor-made, free-form lens designs that offer the best results for your prescription, frame choice, and lifestyle.

  • HT Digital Defined: A lens design tailored for everyday use, offering a generous reading zone and a soft distortion layout for all-day activity—the ideal lens choice for the experienced multifocal wearer.
  • HT Digital Panorama: A lens design tailored for everyday use, providing the widest distance zone—ideal for younger and first-time multifocal wearers or those who live/work in dynamic environments.
  • HT Indoor Plus: This lens design is tailored for our digital age, providing the best solution for multitasking across digital devices and concentrated tasks—ideal for anyone who struggles with multifocal lenses in front of their PC and in the workplace.

Our understanding of multifocal lenses is just the beginning. Are you interested in single-vision, bifocal, and prescription sunglasses? What about prescription safety glasses? We have every vision need and work environment sorted.

Our Services

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Glasses Frames

Glasses Frames

Browse Our Collection of Sunglasses. Try the Best Fit, durable, stylish and lightweight.

Learn more
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Prescription Sunglasses

Prescription Sunglasses

Browse Our Collection of Prescription Glasses. Hundreds of frames, try the Latest Styles.

Learn more
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Contact Lenses

Contact Lenses

Dailies, Fortnightlies or Monthlies, we have them all & more. Buy Contact Lenses Online.

Learn more
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Safety Glasses

Safety Glasses

Protect your eyes! We offer Safety eyewear in many different models and styles.

Learn more

The Pines, Elanora | Optical Superstore | Where are we?

The Pines is a busy, sub-regional local shopping centre located at the southern end of the Gold Coast at Elanora. It is the only shopping centre on the Gold Coast that has all three major supermarkets under one roof: Coles, Woolworths, and Aldi. It also has a Kmart, Petbarn, and a Regional Library.

ADDRESS
SHOP 211, The Pines Shopping Centre, Guineas Creek Rd, Elanora QLD 4221

PHONE NUMBER
(07) 5525 0500

HOURS
MON—FRI: 9—5:30
THUR: 9—7
SAT: 9—3
SUN: Closed
(Note: hours may be subject to Public Holidays)

APPOINTMENTS AND EYE TESTS
Call the number above or book an eye test online below.

Optical Superstore
The Pines Elanora

Shop 211, The Pines Shopping Centre, Guineas Creek Rd, Elanora QLD 4221, Australia

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 7:00 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 3:00 pm
Sunday Closed

Sunday and public holiday hours will vary. Please check with individual stores to confirm times.

Optical Superstore
The Pines Elanora

Shop 211, The Pines Shopping Centre, Guineas Creek Rd, Elanora QLD 4221, Australia

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 7:00 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 3:00 pm
Sunday Closed

Sunday and public holiday hours will vary. Please check with individual stores to confirm times.

Our customers
love us!

See what our satisfied customers
say about us.

top service, very friendly staff!
Charles L
Charles L
07:50 30 Oct 24
Went into this store today with broken glasses. Spoke to a lovely lady by the name of Anna. She helped fixed my glasses and gave me exceptional service. If I ever need new glasses I'll be coming to this store just to see Anna. 5/5 will come here again.
David Newman
David Newman
04:02 25 Oct 24
The optometrist I saw today (Alex) was not only extremely knowledgable & thorough, but also makes sure to take the time to explain things clearly after his assessment. Staff at desk were also very helpful and kind.
yohan V
yohan V
04:15 22 Oct 24
I purchased a pair of Jonathan Paul fitover sunglasses on the 25th of August 2023, so just after the 1 year warranty as advised by the manufacturer. I did misplace my receipt. However, the merchant copy was available as proof of purchase. This is my second pair of Jonathan Paul fitovers sunglasses that started to delaminate. Management was very understanding and, with their goodwill, gave me a full refund. I would not recommend anyone to buy the Jonathan Paul brand. However, I highly recommend The Optical Superstore at Mount Sheridan for their good customer service.
Andrew Pacak
Andrew Pacak
03:52 20 Oct 24
Rebecca the optometrist who works on Saturdays and who has looked after me for quite some time, is kind, caring, conscientious and knowledgeable.
John Woods
John Woods
07:04 19 Oct 24
Staff are well mannered and really appreciated the optometrist who did my eye tests she was well educated on multiple sclerosis and pituitary gland tumours in regards to my vision- thank you so much x
Ky Calnan
Ky Calnan
03:40 12 Oct 24
I was very impressed by the high standard of professionalism demonstrated during my visit. I particular a shout out to Shelley who went above and beyond in helping me select my new glasses.
Pamela Bottrill
Pamela Bottrill
10:59 10 Oct 24
Good service, prompt turn around and Jasmine the optometrist is competent and friendly.
Groucho Groucho
Groucho Groucho
00:07 06 Oct 24
I have been going to this store for 28 years and haven't had a problem.
Diane H
Diane H
04:43 05 Oct 24
Older gentleman behind the counter is an absolute legend! Has done a superb job straightening my contorted sunglass frames twice now, and even gave me a case to prevent it happening in future, for free! Outstanding customer service 👏
Ernie Golubev
Ernie Golubev
05:38 03 Oct 24
Friendly, approachable, knowledgeable and helpful
Leah
Leah
06:30 24 Sep 24
I have had trouble with getting glasses with the lens I need from other stores. I went to The Optical Superstore, Caneland. MACKAY.BEST Thing I could have done.I got 2 pair of glasses. (Reading and Distance). I can't fault either pair.Great service and help from everyone in the store. Highly recommend.
Ivan Blutcher
Ivan Blutcher
07:59 23 Sep 24
The nose pads on my glasses went missing, and after searching several stores without success, I finally found them here. Kayla even helped fix them—she was so nice! The service was amazing! I give them 5 stars ⭐️⭐️⭐️⭐️⭐️
Sheena Liao
Sheena Liao
13:26 20 Sep 24
Friendly service
Yang Zane
Yang Zane
05:56 09 Sep 24
Attended the store recently for an app with Alex the optometrist. Walked out of the app feeling super satisfied, everything was thoroughly explained unlike other places. The customer service from the ladies out the from was phenomenal, so polite, very helpful and walked out feeling really good and informed about my choices!
Rachel
Rachel
00:58 07 Sep 24
Very helpful staff member Jessica, and always happy to book with Julie the Optometrist who is so caring and lovely, she explains in detail all the different eye tests she performs during the appointment
Col Lee
Col Lee
00:43 07 Sep 24
Great customer service by Julia at the store!
Hadisurya Temmuyin
Hadisurya Temmuyin
03:58 06 Sep 24
I find the staff most accommodating and friendly, professional too. Store manager Melissa at the Tee Tree Plaza store was very helpful, courteous and respectful. Well done all at the store.
Giulio Bortolozzo
Giulio Bortolozzo
07:12 03 Sep 24
Thank you very much for seeing me so quickly this morning, re my ingrown eyelashes. I appreciate your care.
Narelle Smith
Narelle Smith
04:34 03 Sep 24
I have felt pressure at other optical stores to have unneeded tests and buy the top of the range glasses but TOS staff (Marion) have always made me feel welcome and their range of frames are very fairly priced and they have a good range.
Paul McGrath
Paul McGrath
01:24 02 Sep 24
The staff were very friendly and provided free replacement screws for my frame.
G “steel59” xie
G “steel59” xie
12:05 30 Aug 24
The ladies who work there are friendly helpful. great help in picking your glasses to suit your face well done optical ladies you are the bomb. In service thank you
Dianna Cole
Dianna Cole
03:44 27 Aug 24
Booked in to see optometrist here because I felt my sight (while wearing my contacts) wasn't as sharp as it should be. Staff helpfully fit me in on short notice and Michael efficiently updated my contact lens prescription.Amazing improvement
John Coffey
John Coffey
12:00 23 Aug 24
The staff were extremely helpful, I had a problem with my glass and they sorted it out within 30 minutes. Very happy to help me, nothing was a problem. Thank you
Maria King
Maria King
09:32 23 Aug 24
Was concerned that my preschooler needed glasses and had her eyes tested here. The optometrist who assessed her was professional and engaging with my shy child. In addition, the front desk ladies were so kind to my children - giving them stickers and keeping them busy whilst we picked out a frame/had them fitted. Highly recommended and thanks for the fantastic service!
Amanda Goh
Amanda Goh
12:06 22 Aug 24
The overall service at Optical Superstore Southgate Plaza exceeded my expectations. I walked away with a great pair of glasses and confidence in the care I received. I highly recommend this store and Michael Chao for anyone looking for quality eyewear and professional and friendly optometry services
katanya nitschke
katanya nitschke
10:09 22 Aug 24
Michael from The Optical Superstore provided the best optical experience I have ever had. He conducted my eye test with exceptional professionalism, making the entire appointment easy to understand. His explanations were clear and thorough. I highly recommend Michael for anyone seeking top-notch eye care!
Emma Heywood
Emma Heywood
08:07 22 Aug 24
Friendly knowledgeable optometrist Michael.Staff were helpful and very welcoming.
Brenton Wong
Brenton Wong
07:58 22 Aug 24
Highly recommend this Optical superstore in the sunnybank hills shopping mall.The staffs and team members were so helpful and kind.My optometrist Miss Thuy was so patient, caring&expertise on her field when she examined my eyes. When I am not quite sure about the terms which she used and tried to explain to me regarding my condition (she purposely asked for help from her colleagues as my translator ) to make sure I understood what she said.Im glad and gratitude what the great store did this for me as I’m so worried about my eyes at that moment.Big thanks.😊
WateVer911
WateVer911
09:16 15 Aug 24
Always helpful, friendly staff who know their stuff. I've been going there for years and they never disappoint.
Bob Blandford
Bob Blandford
02:46 14 Aug 24
From having a bad experience at Specsavers, I wasn't sure about another optical place, Howe the service here is excellent. Friendly, helpful and gave me correct glasses, patient with me choosing, helped me choose and took their time to go beyove and beyond. I was grieving also for my appointment, had a cry and the ladies were very kind to me. Highly recommend.
Tazzy Archer
Tazzy Archer
22:47 13 Aug 24
Park Beach Plaza store Coffs Harbour. Optometrist Rachael and her colleague Alinta were amazing. Solved double vision problems other discount & premium stores hadn’t. New readers & multifocal lenses are great, best I’ve had in at least 15 years. Frame selection & fitting not as good, had to replace one set. Overall great experience
Ted Fawle
Ted Fawle
03:18 13 Aug 24
Number 1 customer service. Friendly staff members. I came to ask for a screw on one of the nosepad that had been missing, they fixed it on the spot. Awesome👍
eva anggraini
eva anggraini
03:23 10 Aug 24
Had everything that the others don’t, great service and caring staff and the price was great too. Sort of place you would call in to say g’day if you were walking past, they were very welcoming.
Steven Wicker
Steven Wicker
07:44 08 Aug 24
After several frustrating weeks of researching and checking out different optometrists, I visited Sunnybank Hills Optical Superstore. Staff were friendly and helpful, and the gentleman who served me had an eye for detail, and provided exceptional service. He was eminently qualified, knowledgeable, experienced, personable, witty, respectful, and professional. He treated me as an individual, focusing on my optical needs, allowing plenty of time, and helping me to choose spectacles that suited me. So, I am very happy with my choice and enormously grateful that I was able to obtain what I needed in a timely manner.
Hope Brock
Hope Brock
03:45 02 Aug 24
This store was very helpful to my needs and made my experience comfortable. The worker Liam was really friendly, attentive and optimistic:)Great to see some workers with a genuine smile on their face.
Linda T
Linda T
12:07 26 Jul 24
Definitely happy and overjoyed with the care and attention to detail luke and the team at shell harbour optical store provided
Mat Pullin
Mat Pullin
01:04 23 Jul 24
I have to acknowledge the staff at The Optical Superstore Stocklands in Hervey Bay, firstly for their service but also their attention to detail. The staff spent time to ensure I was happy with the product purchased. Highly recommended.
Colin Jones
Colin Jones
04:14 21 Jul 24
Very happy with the service I received, definitely be going back to them in the future..
Jason Nichol
Jason Nichol
21:29 14 Jul 24
While they could have a wider variety of frame choices, no one can fault their exemplary customer care and attention to detail. There's no reason to go anywhere else in Mount Eliza for your eye care needs, these guys are simply the best!
SRS
SRS
05:56 13 Jul 24
Outstanding and friendly service from all the ladies.
Doug Beazley
Doug Beazley
03:25 11 Jul 24
This is my regular goto for glasses. They always do a good job and prices are quite reasonable. I have no reason not to give them 5 stars.
Richard Semmens
Richard Semmens
09:42 10 Jul 24
Great experience with the staff who helped me choose glasses frames. Their input was very helpful.
Cat B
Cat B
07:09 03 Jul 24
Both Tarina and Rachel are absolutely lovely! They both went above and beyond in helping me with completing my eye check, picking out frames and ensuring I got the most back from my health fund. I honestly cannot recommend them both more highly. They are worth their weight in gold!
Lorenzo Morelli
Lorenzo Morelli
06:12 30 Jun 24
Really helpful, and provided great care for my elderly Mum.
T J
T J
00:37 30 Jun 24
Warm and friendly staff, with excellent knowledge and advice about all aspects of eyesight.Larry is fantastic at helping to choose and fit frames that suit your face perfectly.
Helent Good
Helent Good
04:39 27 Jun 24
Great customer service by Olivia at the Big Top store..she replaced the broken arm on my sunglasses..and furthermore fixed my older glasses purchased at OS some years ago. Thanks Olivia!
ALEX BEN
ALEX BEN
06:44 26 Jun 24
I liked the services, William assisted and advised me and the team is so good people, I was there after another optometric consultation I needed a second opinion and TOS helped me with my situation and answered and explained me very well my inexperience questions I'm not optometrist so he could understand me and resolve my issue and gave 2 glasses a good price. 😀 ✌️
Mercy Pena
Mercy Pena
05:58 23 Jun 24
I had an issue with my glasses and I started being very worried about it because of my travel.Kath finds a solution for my situation.My glasses were made in Tasmania and my travel was without a real destination.She contacted the store in Tasmania and she ordered the glasses in her shop. When everything was ready she sent me a list of the Optical superstore around me and she made sure I received the glasses in Queensland!I am very glad and very thankful for the kindness and the way Kath communicated with me!I have my glasses and also an amazing woman that cared about all the situations that happened to me!I am also happy with the glasses, I love them and the price was affordable.❤️ I am glad I was in your optical superstore ❤️Thank you Kath and team!
Sara Georgieva
Sara Georgieva
01:44 22 Jun 24
Leanne was very helpful the other day! With my limited knowledge of frames, she guided me to the perfect light frame. Thank you Leanne!
Gabriel Tan
Gabriel Tan
03:36 15 Jun 24
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