We accept ALL health fund members

Your Vision is our Optical Mission | Port Macquarie Optical Superstore

Optometrist Port Macquarie

Port Macquarie Optometrist Near Me—Seeking a conveniently based optometrist in the heart of town? The Optical Superstore, in Horton Street, Port Macquarie, is dedicated to delivering quality eye care services and prescription eyewear for the Mid-North Coast region.

Where 'Super Service | Super Savings' Happens

We pride ourselves on providing consistency in quality and genuine reassurance—after all, we’re ‘people people’ at Optical Superstore.

Whether you’re after routine annual eye exams and yearly screening for ‘Fitness To Drive’ assessments (NSW RMS) or cataracts assessments, diabetic eye reviews, and glaucoma referrals, we provide space for independent optometrists to offer complete eye care services.

Optical Superstore
Port Macquarie

5/113 Horton St, Port Macquarie NSW 2444
Phone : (02) 6583 2535

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 5:30 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 4:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Optical Superstore
Port Macquarie

5/113 Horton St, Port Macquarie NSW 2444
Phone : (02) 6583 2535

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 5:30 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 4:00 pm
Sunday Closed

Sunday and public holidays we are closed.

SUPER SERVICE: Bulk Billed Eye Tests

Bulk-billed eye tests ensure affordable vision health support, with Medicare covering most costs, making eye care accessible and convenient for Australians.

A comprehensive eye test is vital for assessing prescription needs. However, at Optical Superstore, that’s simply the beginning. The optometrists who conduct eye tests onsite operate independently, offering eye test services without the pressure of having to ‘talk you into specs.’ This transparency ensures thorough and holistic eyecare on every visit!

At The Optical Superstore, your optometrist eye care plan incorporates such services as:

At The Optical Superstore, your optometrist eye care plan incorporates such services as:

See Our SUPER SERVICE In Action

Complimentary Glasses Cleaning Services
Are your glasses in need of a little TLC? Drop by, and we’ll take care of them—we’ll clean and tighten your current spectacles, ensuring the perfect fit and crystal-clear vision.

Ready For SUPER SAVINGS with Prescription Glasses?

Discover unbeatable savings on quality eyewear at The Optical Superstore, Port Macquarie. We warmly welcome ALL private health fund members, ensuring our pricing structure caters to your budget and Health Fund coverage. We aim for optimal value for your optical extras, regardless of your level of optical extra’s benefits.

No & Low Gap Glasses Options: We ensure that your Health Fund does the legwork; we’re set to offer you premium eyewear choices while keeping your out-of-pocket expenses to a bare minimum.

Is The Optical Superstore A Preferred Provider?

Absolutely! We proudly bear the badge of a preferred provider for the following health funds:

No Optical Cover Misses Out. Nevertheless, our commitment to delivering Super Service | Super Savings for ALL health fund members ensures that everyone enjoys everyday low prices, minimal out-of-pocket expenses, and SUPER eyewear solutions.

PRESCRIPTION SAFETY GLASSES

DID YOU KNOW? Optical Superstore Specialises in Safety Glasses.

Partnering with Hoya Lens, Matador, Ugly Fish, and others ensures access to the best complete eyewear packages in prescription safety eyewear with safety certification. We are your ideal safety eyewear partner for the health, construction, and manufacturing sectors expanding in the Port Macquarie region.

Get in touch for a quote—we provide SUPER prices on our safety packages for you and your team.

One area of speciality is our range of frames and lens packages for clinical, laboratory, and surgical workplaces–doctors, nurses, dentists, and clinical technicians—we have SUPER prescription safety glasses options that can be tailored to your highly specific needs.

PRESCRIPTION SUNGLASSES

Optical Superstore, Port Macquarie: Your Prescription Sunglass Specialists on the Mid-North Coast

Whether you need multifocal lenses or polarized wrap-style options, our experts are here to fulfil all your prescription sunglasses needs.

In Port Macquarie, our extensive selection includes renowned brands like Bill Bass, Spotters, O’Neill, Ray Ban, Oroton, Radley London, and many more, ensuring you find the perfect frames. More than just a style statement, however, sunglasses shield your eyes from harmful UV rays—an essential need for Port Macquarie’s prime coastal lifestyle. Hit the tennis court or the bowling green or get out onto the Hastings River with the best sun-glare protection available at incredibly priced options.


Where Convenience Meets Confidence. With the convenience of being on Port Macquarie’s main street, the quality of consistent eye care and a select range of prescription glasses, sunglasses, and optical accessories, we welcome you and your entire family to Optical Superstore, Port Macquarie!

PRESCRIPTION SUNGLASSES

Optical Superstore, Port Macquarie: Your Prescription Sunglass Specialists on the Mid-North Coast

Whether you need multifocal lenses or polarized wrap-style options, our experts are here to fulfil all your prescription sunglasses needs.

In Port Macquarie, our extensive selection includes renowned brands like Bill Bass, Spotters, O’Neill, Ray Ban, Oroton, Radley London, and many more, ensuring you find the perfect frames. More than just a style statement, however, sunglasses shield your eyes from harmful UV rays—an essential need for Port Macquarie’s prime coastal lifestyle. Hit the tennis court or the bowling green or get out onto the Hastings River with the best sun-glare protection available at incredibly priced options.


Where Convenience Meets Confidence. With the convenience of being on Port Macquarie’s main street, the quality of consistent eye care and a select range of prescription glasses, sunglasses, and optical accessories, we welcome you and your entire family to Optical Superstore, Port Macquarie!

OUR SERVICES

Book Your Eye Test Today | Port Macquarie Optometrist

Our online booking platform is designed to simplify the process of scheduling an eye test appointment by allowing you to select a day and time that works best for you.

If you don’t feel comfortable booking online, call us at the number below, and we can schedule your bulk-billed eye test over the phone.

(02) 6583 2535

OUR CUSTOMERS LOVE US!

See what our satisfied customers say about us.

“We were recommended to visit Micheal, and thank goodness, what a true gentleman! He was kind, helpful, informative, gentle, and gave my daughter hope and understanding….

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Excellent service and the staff are extremely helpful.
Sallyann McCartney
Sallyann McCartney
14:44 10 Sep 26
I highly recommend the DBay store, The service provided by Angela,Tiana and optometrist whose name I unfortunately didn’t take note of, was exceptional.
Linda Horner
Linda Horner
10:03 10 Sep 26
Lori, thank you for being kind, patient, and highly professional. I appreciate not only your guidance but also the way you increased my understanding of my eye health and the routine treatment I should consider.
Senu Senna
Senu Senna
03:04 10 Sep 26
I went their south gate plaza store and the ladies in there were amazing they helped me out by fixing my glasses while I waited and then said it was no charge for the repair.That sort of customer service is why I keep coming back to the same store to buy my new glasses.It's awesome to see some businesses still give good customer service.
William Parker
William Parker
01:07 09 Sep 26
Very friendly staff, great range of frames and very easy to make appointments.
Lance Bell
Lance Bell
00:28 09 Sep 26
I can't speak highly enough of the Optical Superstore at Deception Bay. I booked an optometrist appointment having experienced a sudden onset of double and blurred vision. The optometrist was the most thorough I have ever experienced & compiled a completed report from the tests conducted which was later accessed by Hospital Doctors. After eliminating various medical events, I returned for a follow up appointment to receive corrective lenses & spectacles. The counter staff there were absolutely outstanding. My new glasses arrived early, fitted perfectly & my vision has now been restored to 100% at the minimum cost to yours truly. Thank you Optical Superstore Deception Bay 😊
Chris Q
Chris Q
20:39 08 Sep 26
Always a great experience going to Grand Central Toowoomba - Michelle Hill is so professional.
None None (Nonesence)
None None (Nonesence)
07:55 07 Sep 26
All of the staff here at the Mt Sheridan Plaza store are amazing. Super friendly and helpful. Love my new glasses, the prescription for my eyesight is perfect, I can read so much better now! The optometrist I saw really took her time in assessing me and working out what would work best for my eyesight. Such a lovely lady aswell. The cost was very reasonable. They have a great selection of frames to choose from. Highly recommend this store!
Simone Winders
Simone Winders
02:10 03 Sep 26
Service is 110% , everyone went out of their way to assist me with the whole process in getting 2 new pairs of glasses. Product excellent .
graham parrant
graham parrant
06:10 02 Sep 26
Great service. Friendly professional staff and my new glasses are thus far proving to be excellent
Mike Drewer
Mike Drewer
21:40 01 Sep 26
Such an incredible team! I was assisted by Mitra at reception and Jo for my appointment - both super helpful and friendly!
Yifei LI
Yifei LI
07:13 01 Sep 26
The Optical Superstore at Taigum is my go-to store for wonderful optometrists and staff, a great range, and excellent prices.
Catherine Buckley
Catherine Buckley
06:50 01 Sep 26
Extremely knowledgeable and friendly staff. They make buying new glasses fun! I wouldn’t go anywhere else.
Julie Stenklev
Julie Stenklev
03:30 01 Sep 26
Always happy with the service and help from the Optom & staff when I have to get a new script & glasses 👓
Wendy Lund
Wendy Lund
00:04 01 Sep 26
Thanks for the good service provided!
Km
Km
06:43 31 Aug 26
Very Good Service. 👍👍🎉🎉
Jin Yang Lee
Jin Yang Lee
06:41 31 Aug 26
My husband Roy was so very impressed with the service of Joseph the Optician and Jenny in the store at Australia Fair. They were so welcoming and professional in assisting him. He is delighted with his new glasses and highly recommends The Optical Superstore Australia Fair.He says thank you to you both. 🤓
Jill Fallon
Jill Fallon
06:08 31 Aug 26
I had a great experience here and wanted to recognize the manager's service going above and beyond the expectation to fulfill my request.Keep up the great works and see you soon again.
Ali Amirikhah
Ali Amirikhah
12:56 28 Aug 26
Just like to shout out to the awesomeDr phoebe shou she is amazing. Excellent service. Excellent service from the whole staff friendly helpful
Lolee E
Lolee E
02:08 28 Aug 26
Great experience. Steven did a thorough examination and a vast choice for frames. Highly recommended
Therese Tilyard
Therese Tilyard
10:09 27 Aug 26
I had an issue with my glasses breaking, so dropped in to see Fred at Optical Superstore in Canberra centre, on the off-chance he could help. Even though I'm not a regular customer, he went above and beyond to fix them. And they're better than before they broke. He was so kind and obliging that I will definitely be returning.
Sally Green
Sally Green
04:18 26 Aug 26
I had a fantastic experience with The Optical Superstore! The service is top-notch, and the optometrist is exceptionally professional. I got my eyes tested last week and was extremely impressed by their attentiveness and great service attitude. I picked up my new glasses today and was genuinely blown away—they are super comfortable to wear and the vision is crystal clear.
Mallika H'ng
Mallika H'ng
02:48 25 Aug 26
The kindest most decent folks. I’m in town visiting and in an unfamiliar room in the middle of the night managed to step on my specs. These delightful folks took my specs in and a half hour later they were repaired, good as new. I tried to pay them but they refused payment. The world needs more Optical superstores. Thank you 🙏 🙏
Claude Caron
Claude Caron
02:30 25 Aug 26
Friendly and helpful service as always. Great range of frames too!
Robyn Kennedy
Robyn Kennedy
05:52 24 Aug 26
Was great experience purchasing from hillton optical superstore,I had one of the nicest lady offering me tons of options,explaining what is the best options,tintined the glasses twice to meet my needs,thannk you for everything!
Lana Yan
Lana Yan
06:02 22 Aug 26
Very happy with my service at the Southgate plaza store. For both myself and my Daughter.I'd recommend OS to anyone needing Optical care.Thanks team.Andy. W 🙂
Mini Mad
Mini Mad
06:43 20 Aug 26
About three years ago I reluctantly switched from Hilton store (staff there were fantastic) as we moved home so now go to Marion store. Staff at Marion are also fantastic. Everyone is great! Thanks so much to Shelley recently for her help and patience in selecting new frames.
Helen Talbot
Helen Talbot
00:07 20 Aug 26
Really great team working here! Guys know their stuff and give thorough care from start to finish, highly recommend!
Eksith Ranasinghe
Eksith Ranasinghe
12:25 19 Aug 26
Extremely helpful, especially at short notice, after losing my glasses. Provided a timely appointment, offered advice with frame selection, and tested my sight and vision very professionally.
rick klima
rick klima
01:38 19 Aug 26
Lovely staff - so patient and helpful. Affordable yet attractive selection of frames. Thankyou😊
Anne Graham
Anne Graham
06:47 18 Aug 26
The nicest staff, very helpfulThey will make sure you have the correct eyeware to suit you.Picked up my safety glasses today and perfect. The staff were brilliant
Leanne Nayler
Leanne Nayler
11:16 10 Aug 26
Sara Sarinella couldn't be anymore helpfulI have a lot of problems with my eyes and glasses and Sara worked though it all and nailed itPicked my glasses up , absolutely perfectThanks again to Sara
Dee Dicicco
Dee Dicicco
03:30 10 Aug 26
The team at Optical Superstore Mitcham really take the stress out of buying optical products. I recently purchased some new glasses and was very impressed with the ease of arranging an eyetest, the help I received choosing and correctly fitting my glasses and the turnaround time for collection. The staff are not only professional and knowledgeable about their products but also very friendly and welcoming. A very positive experience, I highly recommend!
Nicola Richards
Nicola Richards
03:42 08 Aug 26
Amy, Matthew and the team are fantastic.
Col Ramsay
Col Ramsay
06:36 06 Aug 26
Great service by friendly professional staff.
Noel Walsh
Noel Walsh
08:49 05 Aug 26
Superb services. Friendly and meticulous works. Highly recommended. There's always savings.
Hathy Auv
Hathy Auv
05:16 05 Aug 26
I cannot speak highly enough of the team at Optical Superstore Casuarina, especially Vic. The level of service I received was exceptional from start to finish. Vic responded promptly, took the time to explore different solutions, and went above and beyond to help me find my favorite crocs frames. It's rare to come across someone so genuinely helpful, professional, and committed to customer satisfaction (even when in a different state). So thank you Vic and the team for helping a former NT resident. Take care.FG
Flo Guillet
Flo Guillet
06:31 04 Aug 26
Could not be happier.. purchased 2 pairs.. great staff could not do enough. After sales service exceptional .. Happy team
Cynthia
Cynthia
08:55 03 Aug 26
Outstanding service from Sophie who looked after my purchase of new lenses and had a wealth of knowledge regarding any questions I had.Highly recommend.
Todd Wheeler
Todd Wheeler
04:40 01 Aug 26
Excellent service and friendly staff. Highly recommend optical Superstore Toowoomba for your next set of glasses and vision test.
Michelle Anderson
Michelle Anderson
03:14 01 Aug 26
My uncle broke his frames beyond repair while on holiday, we went to a few other optometrists who couldn’t help. The staff working here immediately tried to help and began searching for a frame that would fit and managed to find one for his 30 year old glasses. The frame price was very reasonable and cheap and the staff working chucked in the case for free. We couldn’t have been happier with the service we got from the staff
Georgia Evans
Georgia Evans
02:01 01 Aug 26
Very helpful for my sunglasses, thanks !
vero heriot
vero heriot
01:48 01 Aug 26
I’m very happy with the professional services I received from Optical Superstore at Hilton Plaza, I was served by Sophie, she was nice, very helpful, dealing friendly and professionally, thank Sophie, Regards, Michael Eskarous
mechel besada
mechel besada
01:01 01 Aug 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
06:16 31 Jul 26
I called in to the store to seek assistance to repair my driving glasses, which had again lost a pin. Manager Andrew repaired them immediately at no charge! Great customer service! Thank you! I can now drive my car home as we live interstate
Rosemary McDowell
Rosemary McDowell
04:01 31 Jul 26
Bianca is always so lovely and helpful with every appointment. Even when we don’t have appointments, she is so warm and willing to chat about things regarding our glasses. The staff are very lucky to have her as a manager!
Gabriella Burgess
Gabriella Burgess
00:37 30 Jul 26
Lovely experience today. Thanks team. You rock!
Tennielle Hammersley
Tennielle Hammersley
11:55 29 Jul 26
I have been a loyal customer of this optical store for years, and it truly stands out as the best on the coast. The staff is not only friendly but also incredibly knowledgeable about their products. They take the time to understand my needs and always provide excellent service. Whether it’s selecting the perfect pair of glasses or getting advice on lens options, I always leave feeling satisfied. I highly recommend this shop to anyone in need of quality optical services!
Ana Rocha
Ana Rocha
06:38 28 Jul 26
Good service nice staff
Snow
Snow
22:54 27 Jul 26
Very cool and friendly people who can assist you with any issues and suggestions and they will go to any lengths to help you and does the work before time and one of the best optical stores because I have seen places where they can’t even adjust the power properly🤓😎🥸The optometrist is very knowledgeable and professional person 🧍‍♂️I’m very impressed and satisfied.
GARGI Bhattacharya
GARGI Bhattacharya
01:46 25 Jul 26
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Optical Superstore SouthPORT

High-Quality Eyewear and Comprehensive Eyecare on the
Gold Coast

Address

Shop 1059, Australia Fair Shopping Centre, 42 Marine Parade, Southport QLD 4215

Phone

(07) 5531 1325

OPENING HOURS

Monday

9:00 am – 5:30 pm

Tuesday

9:00 am – 5:30 pm

Wednesday

9:00 am – 5:30 pm

Thursday

9:00 am – 5:30 pm

Friday

9:00 am – 5:30 pm

Saturday

9:00 am – 5:30 pm

Sunday

CLOSED

Closed Sundays and All Public Holidays.

VISION SUPPORT IN AUSTRALIA FAIR SHOPPING CENTRE

Optical Superstore is proudly 100% Australian owned and operated.

Conveniently located within Australia Fair Shopping Centre, Optical Superstore Southport endeavours to provide great service, quality and affordability to the vibrant Gold Coast community. Let our enthusiastic team of optical dispensers and assistants guide you through an incredible range of single vision and multifocal lenses, polarised sunglasses, occupational eyewear, contact lenses and more!

Experienced independent optometrists operate in-store with the sole focus of preserving your eye health and vision clarity. No matter your age, regular eye tests are essential, and most are bulk billed to Medicare for eligible cardholders. Book an appointment today for a routine eye test, contact lens consultation, fitness to drive assessment, diabetic review, or whatever your eyes require. For thorough, professional care, and our Super Service & Super Savings guarantee, we’ll see you in-store at Optical Superstore Southport.

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

Whatever your everyday aesthetic, the impressive range on display at Optical Superstore is sure to inspire. Browse finely crafted spectacles perfect for enhancing any outfit as well as stylish sunglasses and protective wrap designs built to shield your periphery from the harsh sun.

Plus, we take the pressure off purchasing a second pair with a generous 50% Off Your Second Pair offer aimed at ensuring you always have a spare on hand for eyewear emergencies. Speak to our helpful team at Southport for advice finding the design for your prescription, budget and personal style.

Wide Range of Frames

Explore exclusive and international designer frames for every occasion! With an extraordinary range of colours, shapes and styles, there’s a frame for every budget and lifestyle at Optical Superstore.

Personalised Service

We understand that every pair of eyes is unique, and our friendly staff at Southport are dedicated to finding the ideal eyewear to suit your individual needs and preferences.

Complimentary Aftercare

Our service doesn’t end at purchase. Bring your Optical Superstore glasses by Southport anytime for a complimentary adjustment and clean, keeping your frames comfortable and lenses clear.

For eyewear that meets your vision needs and budget, we are proud to offer an extensive range of Hoya Australia lenses, featuring specialised designs for every lifestyle. Protect yourself from harmful UV rays with prescription polarised or photochromic lenses; or safeguard your eyes on the worksite with certified prescription safety glasses.

We’re also here to help you suit up for a busy day in the office with a HT Digital multifocal ideal for the modern workplace. Our HT Indoor and Indoor Plus lenses feature expanded intermediate vision zones, allowing for easy transition between tasks at varying distances. Visit our team in-store today and explore versatile designs to match a dynamic environment.

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

Take advantage of our incredible Low Gap Range for health fund members and gain access to quality single vision and multifocal lenses while maximising the value of your optical extras. With a variety of hard-coated and multi-coated lens options available, discover comprehensive care and convenient, on-the-spot claiming before your optical entitlements expire!

And with the help of HICAPS, let our Southport team provide you with a detailed quote to see your health fund’s contributions ahead of time, ensuring hassle-free clarity in your purchase. Come by Optical Superstore with your prescription and health fund card and make the most of our Low Gap range today!

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVES US!

Excellent service and the staff are extremely helpful.
Sallyann McCartney
Sallyann McCartney
14:44 10 Sep 26
I highly recommend the DBay store, The service provided by Angela,Tiana and optometrist whose name I unfortunately didn’t take note of, was exceptional.
Linda Horner
Linda Horner
10:03 10 Sep 26
Lori, thank you for being kind, patient, and highly professional. I appreciate not only your guidance but also the way you increased my understanding of my eye health and the routine treatment I should consider.
Senu Senna
Senu Senna
03:04 10 Sep 26
I went their south gate plaza store and the ladies in there were amazing they helped me out by fixing my glasses while I waited and then said it was no charge for the repair.That sort of customer service is why I keep coming back to the same store to buy my new glasses.It's awesome to see some businesses still give good customer service.
William Parker
William Parker
01:07 09 Sep 26
Very friendly staff, great range of frames and very easy to make appointments.
Lance Bell
Lance Bell
00:28 09 Sep 26
I can't speak highly enough of the Optical Superstore at Deception Bay. I booked an optometrist appointment having experienced a sudden onset of double and blurred vision. The optometrist was the most thorough I have ever experienced & compiled a completed report from the tests conducted which was later accessed by Hospital Doctors. After eliminating various medical events, I returned for a follow up appointment to receive corrective lenses & spectacles. The counter staff there were absolutely outstanding. My new glasses arrived early, fitted perfectly & my vision has now been restored to 100% at the minimum cost to yours truly. Thank you Optical Superstore Deception Bay 😊
Chris Q
Chris Q
20:39 08 Sep 26
Always a great experience going to Grand Central Toowoomba - Michelle Hill is so professional.
None None (Nonesence)
None None (Nonesence)
07:55 07 Sep 26
All of the staff here at the Mt Sheridan Plaza store are amazing. Super friendly and helpful. Love my new glasses, the prescription for my eyesight is perfect, I can read so much better now! The optometrist I saw really took her time in assessing me and working out what would work best for my eyesight. Such a lovely lady aswell. The cost was very reasonable. They have a great selection of frames to choose from. Highly recommend this store!
Simone Winders
Simone Winders
02:10 03 Sep 26
Service is 110% , everyone went out of their way to assist me with the whole process in getting 2 new pairs of glasses. Product excellent .
graham parrant
graham parrant
06:10 02 Sep 26
Great service. Friendly professional staff and my new glasses are thus far proving to be excellent
Mike Drewer
Mike Drewer
21:40 01 Sep 26
Such an incredible team! I was assisted by Mitra at reception and Jo for my appointment - both super helpful and friendly!
Yifei LI
Yifei LI
07:13 01 Sep 26
The Optical Superstore at Taigum is my go-to store for wonderful optometrists and staff, a great range, and excellent prices.
Catherine Buckley
Catherine Buckley
06:50 01 Sep 26
Extremely knowledgeable and friendly staff. They make buying new glasses fun! I wouldn’t go anywhere else.
Julie Stenklev
Julie Stenklev
03:30 01 Sep 26
Always happy with the service and help from the Optom & staff when I have to get a new script & glasses 👓
Wendy Lund
Wendy Lund
00:04 01 Sep 26
Thanks for the good service provided!
Km
Km
06:43 31 Aug 26
Very Good Service. 👍👍🎉🎉
Jin Yang Lee
Jin Yang Lee
06:41 31 Aug 26
My husband Roy was so very impressed with the service of Joseph the Optician and Jenny in the store at Australia Fair. They were so welcoming and professional in assisting him. He is delighted with his new glasses and highly recommends The Optical Superstore Australia Fair.He says thank you to you both. 🤓
Jill Fallon
Jill Fallon
06:08 31 Aug 26
I had a great experience here and wanted to recognize the manager's service going above and beyond the expectation to fulfill my request.Keep up the great works and see you soon again.
Ali Amirikhah
Ali Amirikhah
12:56 28 Aug 26
Just like to shout out to the awesomeDr phoebe shou she is amazing. Excellent service. Excellent service from the whole staff friendly helpful
Lolee E
Lolee E
02:08 28 Aug 26
Great experience. Steven did a thorough examination and a vast choice for frames. Highly recommended
Therese Tilyard
Therese Tilyard
10:09 27 Aug 26
I had an issue with my glasses breaking, so dropped in to see Fred at Optical Superstore in Canberra centre, on the off-chance he could help. Even though I'm not a regular customer, he went above and beyond to fix them. And they're better than before they broke. He was so kind and obliging that I will definitely be returning.
Sally Green
Sally Green
04:18 26 Aug 26
I had a fantastic experience with The Optical Superstore! The service is top-notch, and the optometrist is exceptionally professional. I got my eyes tested last week and was extremely impressed by their attentiveness and great service attitude. I picked up my new glasses today and was genuinely blown away—they are super comfortable to wear and the vision is crystal clear.
Mallika H'ng
Mallika H'ng
02:48 25 Aug 26
The kindest most decent folks. I’m in town visiting and in an unfamiliar room in the middle of the night managed to step on my specs. These delightful folks took my specs in and a half hour later they were repaired, good as new. I tried to pay them but they refused payment. The world needs more Optical superstores. Thank you 🙏 🙏
Claude Caron
Claude Caron
02:30 25 Aug 26
Friendly and helpful service as always. Great range of frames too!
Robyn Kennedy
Robyn Kennedy
05:52 24 Aug 26
Was great experience purchasing from hillton optical superstore,I had one of the nicest lady offering me tons of options,explaining what is the best options,tintined the glasses twice to meet my needs,thannk you for everything!
Lana Yan
Lana Yan
06:02 22 Aug 26
Very happy with my service at the Southgate plaza store. For both myself and my Daughter.I'd recommend OS to anyone needing Optical care.Thanks team.Andy. W 🙂
Mini Mad
Mini Mad
06:43 20 Aug 26
About three years ago I reluctantly switched from Hilton store (staff there were fantastic) as we moved home so now go to Marion store. Staff at Marion are also fantastic. Everyone is great! Thanks so much to Shelley recently for her help and patience in selecting new frames.
Helen Talbot
Helen Talbot
00:07 20 Aug 26
Really great team working here! Guys know their stuff and give thorough care from start to finish, highly recommend!
Eksith Ranasinghe
Eksith Ranasinghe
12:25 19 Aug 26
Extremely helpful, especially at short notice, after losing my glasses. Provided a timely appointment, offered advice with frame selection, and tested my sight and vision very professionally.
rick klima
rick klima
01:38 19 Aug 26
Lovely staff - so patient and helpful. Affordable yet attractive selection of frames. Thankyou😊
Anne Graham
Anne Graham
06:47 18 Aug 26
The nicest staff, very helpfulThey will make sure you have the correct eyeware to suit you.Picked up my safety glasses today and perfect. The staff were brilliant
Leanne Nayler
Leanne Nayler
11:16 10 Aug 26
Sara Sarinella couldn't be anymore helpfulI have a lot of problems with my eyes and glasses and Sara worked though it all and nailed itPicked my glasses up , absolutely perfectThanks again to Sara
Dee Dicicco
Dee Dicicco
03:30 10 Aug 26
The team at Optical Superstore Mitcham really take the stress out of buying optical products. I recently purchased some new glasses and was very impressed with the ease of arranging an eyetest, the help I received choosing and correctly fitting my glasses and the turnaround time for collection. The staff are not only professional and knowledgeable about their products but also very friendly and welcoming. A very positive experience, I highly recommend!
Nicola Richards
Nicola Richards
03:42 08 Aug 26
Amy, Matthew and the team are fantastic.
Col Ramsay
Col Ramsay
06:36 06 Aug 26
Great service by friendly professional staff.
Noel Walsh
Noel Walsh
08:49 05 Aug 26
Superb services. Friendly and meticulous works. Highly recommended. There's always savings.
Hathy Auv
Hathy Auv
05:16 05 Aug 26
I cannot speak highly enough of the team at Optical Superstore Casuarina, especially Vic. The level of service I received was exceptional from start to finish. Vic responded promptly, took the time to explore different solutions, and went above and beyond to help me find my favorite crocs frames. It's rare to come across someone so genuinely helpful, professional, and committed to customer satisfaction (even when in a different state). So thank you Vic and the team for helping a former NT resident. Take care.FG
Flo Guillet
Flo Guillet
06:31 04 Aug 26
Could not be happier.. purchased 2 pairs.. great staff could not do enough. After sales service exceptional .. Happy team
Cynthia
Cynthia
08:55 03 Aug 26
Outstanding service from Sophie who looked after my purchase of new lenses and had a wealth of knowledge regarding any questions I had.Highly recommend.
Todd Wheeler
Todd Wheeler
04:40 01 Aug 26
Excellent service and friendly staff. Highly recommend optical Superstore Toowoomba for your next set of glasses and vision test.
Michelle Anderson
Michelle Anderson
03:14 01 Aug 26
My uncle broke his frames beyond repair while on holiday, we went to a few other optometrists who couldn’t help. The staff working here immediately tried to help and began searching for a frame that would fit and managed to find one for his 30 year old glasses. The frame price was very reasonable and cheap and the staff working chucked in the case for free. We couldn’t have been happier with the service we got from the staff
Georgia Evans
Georgia Evans
02:01 01 Aug 26
Very helpful for my sunglasses, thanks !
vero heriot
vero heriot
01:48 01 Aug 26
I’m very happy with the professional services I received from Optical Superstore at Hilton Plaza, I was served by Sophie, she was nice, very helpful, dealing friendly and professionally, thank Sophie, Regards, Michael Eskarous
mechel besada
mechel besada
01:01 01 Aug 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
06:16 31 Jul 26
I called in to the store to seek assistance to repair my driving glasses, which had again lost a pin. Manager Andrew repaired them immediately at no charge! Great customer service! Thank you! I can now drive my car home as we live interstate
Rosemary McDowell
Rosemary McDowell
04:01 31 Jul 26
Bianca is always so lovely and helpful with every appointment. Even when we don’t have appointments, she is so warm and willing to chat about things regarding our glasses. The staff are very lucky to have her as a manager!
Gabriella Burgess
Gabriella Burgess
00:37 30 Jul 26
Lovely experience today. Thanks team. You rock!
Tennielle Hammersley
Tennielle Hammersley
11:55 29 Jul 26
I have been a loyal customer of this optical store for years, and it truly stands out as the best on the coast. The staff is not only friendly but also incredibly knowledgeable about their products. They take the time to understand my needs and always provide excellent service. Whether it’s selecting the perfect pair of glasses or getting advice on lens options, I always leave feeling satisfied. I highly recommend this shop to anyone in need of quality optical services!
Ana Rocha
Ana Rocha
06:38 28 Jul 26
Good service nice staff
Snow
Snow
22:54 27 Jul 26
Very cool and friendly people who can assist you with any issues and suggestions and they will go to any lengths to help you and does the work before time and one of the best optical stores because I have seen places where they can’t even adjust the power properly🤓😎🥸The optometrist is very knowledgeable and professional person 🧍‍♂️I’m very impressed and satisfied.
GARGI Bhattacharya
GARGI Bhattacharya
01:46 25 Jul 26
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Frequently asked questions

Where is Optical Superstore Southport located?

We are located inside Australia Fair Shopping Centre, on Level 1, beside the entrance to Kmart. The store is easily accessible from Marine Pde, with plenty of on-site parking available, free for up to 3 hours. Alternatively, public transport is available, with Southport tram stop located on Nerang St or Southport bus station on Scarborough St.

Am I due for an eye test?

If your last eye test was with a tenant optometrist at Optical Superstore, you should receive a message when you are due for your next review. Routine eye tests are recommended annually from the age of 65, and every three years for those aged below; however, your optometrist may request more frequent checkups if they deem it necessary for your eye health. Don’t hesitate to book an appointment if you notice vision changes before you’re due for a review – most eye tests are bulk billed for valid Medicare cardholders.

What should I bring for my eye test?

You should arrive to your appointment with your Medicare card so your eye test can be bulk billed if applicable, and health fund card if you’re looking to claim your optical entitlements. If you’re a new patient, it can also be helpful to bring a current pair of glasses or previous prescription from another optometrist.

Does Optical Superstore sell prescription sunglasses?

Yes, explore a range of sunglasses styles, including highly protective wrap-around designs, and pair your choice of frame with a polarised, UV tinted, or QuickTint lens. Find the right option for your lifestyle with help from our Southport team in-store.

What is included in Optical Superstore’s 50% Off Your Second Pair deal?

This offer is extended to any customer purchasing two complete pairs of glasses with the same prescription on the same transaction, with the discount being applied to the cheaper frame and cheaper lenses. T&Cs apply; for more information, visit us in-store.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.