How can I book an eye test in Mackay?

You can book an eye test online through the Optical Superstore website or visit the Mackay store during business hours.

Optical Superstore Mackay

Your Local Destination for Eye Health & Fashionable Frames

Address

Shop 2509, Caneland Shopping Centre Cnr Mangrove &, Victoria St, Mackay QLD 4740

Phone

(07) 4957 6066

OPENING HOURS

Monday

9:00 am – 5:30 pm

Tuesday

9:00 am – 5:30 pm

Wednesday

9:00 am – 5:30 pm

Thursday

9:00 am – 5:30 pm

Friday

9:00 am – 5:30 pm

Saturday

9:00 am – 3:00 pm

Sunday

CLOSED

Closed Sundays and All Public Holidays.

VISION SUPPORT IN CANELAND CENTRAL

Optical Superstore is proudly 100% Australian owned and operated.

Discover high-quality, affordable eyewear and expert eyecare services right by the Pioneer River at Optical Superstore in Caneland Central. Conveniently situated in the Mackay city centre, our outstanding range of eyewear includes affordable multifocals, polarised sunglasses, contact lenses, computer glasses, and prescription safety eyewear. Plus, benefit from convenient same-day and next-day service for single vision glasses with on-site prescription lens edging! Our team of expert optical dispensers and assistants are on-hand to assist in finding the ideal frame and lenses to suit your style, prescription, and health fund optical entitlements.

Experienced tenant optometrists operate independently at Optical Superstore in Mackay, providing thorough eye testing services. Your tenant optometrist can perform reviews for eye health conditions and fitness to drive assessments, provide GP reports and referrals to specialists, teach insertion and removal for contact lenses, and much more. Routine eye tests are essential for maintaining great eye health, and most are bulk billed to Medicare. Book an appointment today or come in-store to speak with our friendly staff about how your next pair of glasses could come with Optical Superstore’s Super Service & Super Savings promise!

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

With frames starting from only $58.00, Optical Superstore’s extensive selection of designs is sure to please even the most discerning fashion enthusiast. Combining attention to detail, a thorough understanding of prescription requirements, budget-conscious deals, and the art of matching face shape to frame, our qualified optical dispensers and assistants are on-hand in Mackay to provide clarity during the frame selection process.

In love with more than one design? You’re in luck with our 50% Off Your Second Pair deal! Allow yourself an extra pair so you’re never left stranded without great vision or keep a colourful pair for switching up your style on the weekends. There’s more to love with Super Service &Super Savings at Optical Superstore Mackay.

With high-quality lenses supplied by Hoya Australia, our range of lens designs and features caters to any budget and lifestyle. Beat the sun with UV-tinted, polarised, or photochromic lenses; or suit up for a day at work with blue block glasses or HT Digital multifocals ideal for a dynamic workplace.

Optical Superstore also proudly supports the local industrial workforce with certified prescription safety eyewear. Crafted from durable materials, our range of metal and plastic frames include designs tailored to all industries, sportspeople, and hobbies. You only have one pair of eyes, so invest in maximum protection and great clarity with Hoya prescription lenses in your safety eyewear. Come in-store today and let our team at Mackay find the ideal pair for your needs!

Explore our deals on:

Multifocal Glasses

Single Vision Glasses

Digital Device Glasses

Prescription Sunglasses

Prescription Safety Sunglasses

Contact Lenses

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

At Optical Superstore, we ensure your Health Fund dollar stretches even further, with excellent choices in frame brands and lens features available across various levels of cover. We accept ALL health fund members with optical extras, and are a preferred provider for CBHS, CBHS Corporate and Queensland Country Health! Come into our Mackay store to find out all about our comprehensive Low Gap Range which makes it easier than ever to receive excellent quality and amazing value for your optical entitlements.

On-the-spot quotes and claims via HICAPS allows for a transparent, hassle-free process. Just bring your health fund card and current prescription in-store and we’ll be happy to help you compare pricing so you can be confident you’ve found the best deal. For high-quality eyewear at minimal out-of-pocket payment, visit us as Optical Superstore Mackay today!

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVES US!

Great service the person who served me today Sat 6th June (wish I could remember her name) was excellent great advice and arranged new prescription and repaired my sunglasses arms, amazing job better than new, will be coming back for new sunglasses in July. Thank you again

Colin Billington

07:49 06 Jun 26

I had an excellent experience here. The staff were welcoming, professional, and made me feel comfortable from the moment I arrived. The optometrist was thorough, knowledgeable, and took the time to explain everything clearly. The eye examination was comprehensive, and I felt confident that my eye health was being well looked after. I highly recommend this practice to anyone looking for quality eye care in Port Macquarie.

Barbara Smith

05:10 05 Jun 26

I cannot speak highly enough of the team at Optical Superstore Yeppoon.Katie, the Optometrist, was absolutely exceptional. From the moment I walked in, it was clear that she genuinely cared about my eye health and overall wellbeing. She went far above and beyond anything I have experienced with previous optometrists, taking the time to thoroughly investigate my condition, research multiple treatment and management options, and explain everything in a way that was easy to understand. Her knowledge, professionalism, and genuine compassion were outstanding. She never made me feel rushed and her reassurance throughout the process was incredibly comforting during what could have been a stressful situation.The front of house ladies, were equally amazing. When it came time to choose new glasses, they took incredible care to find the best possible lens options for my prescription. Thanks to their expertise, my new lenses are thinner, clearer, and more comfortable than any glasses I’ve owned before. They also have a fantastic eye for style and helped me choose frames that look great without breaking the bank. I walked away with glasses that are both stylish and affordable, and I couldn’t be happier with the result.The level of customer service, professionalism, and genuine care from both Kate and the team was second to none. It’s rare to find people who are so passionate about helping their customers and who take such pride in what they do. I would recommend Optical Superstore Yeppoon to anyone looking for outstanding eye care and exceptional service.Thank you both for making what is usually a routine appointment such a positive and memorable experience.

Benclay_au

05:08 05 Jun 26

As a big consumer of Prescription Sunglasses and regular glasses, I tried the Optical Superstore in Ainslie Place CANBERRA, and was very impressed. I have a weird prescription and graded focus lenses. The lenses and service were the equal best I've had over 5 countries and 30 years. Perfect progressive shading and focus. Very impressed and I will return. Fred looked after me and knows what he's doing. Very nice people as well.They're a little out of the way but still only 150m from Canberra Centre towards Canberra Theatre.Store Location: Canberra Superstore - Ainslie place

Craig Andrews

02:57 02 Jun 26

A huge shout out to the optical technician who...near closing time replaced both arms of my prescription sunnies.... best crew ever! Casuarina Shopping Square, Optical Superstore, One stop shop.xox

Joan

21:44 26 May 26

Friendly, helpful staff and all straightforward. Had some glasses reglazed to fix prescription.

Phill Jones

03:55 23 May 26

Very friendly service, Unlike some private stores. The optician was friendly and thorough. Ordered glasses straight away and at over half the cost of my previous ones. Left the business feeling very happy. I was treated with care and respect. Highly recommend this business.

amanda enzi

01:28 23 May 26

absolutely epic staff and awesome customer service

Robyn Brown

00:46 23 May 26

Excellent service!

Sophie Jin

06:54 22 May 26

very professional. first time for bifocals. glasses fit great and focus is spot on. cheers. price was not scary even for my cert safety glasses. cheers

Peter Russo

07:05 20 May 26

Excellent service. Just went back again this year for my annual optician visit. Would not go anywhere else. Jas is great - very professional optomettist. Thank you

Anthony Clarke

04:17 19 May 26

Great service, I walked in with no appointment with an irritated eye, the friendly staff booked me in almost immediately - The female optometrist Ya Weng was amazing, careful, gentle and found the cause of the problem and the relief was immediate! And medicare covered the cost just as an extra bonus. So grateful, I highly recommend the Optical Superstore

Astrid Whatmore

03:22 16 May 26

Very friendly staff helped me with a missing screw in my sunglasses for no charge. Thank you very much!

George Gardiner

00:15 13 May 26

Very happy with the service and the prices

Zoya Wells

01:47 12 May 26

Easily accessible and understanding

Michael Seage

23:18 09 May 26

Fantastic service, the optometrist was great to deal with and very thorough. The front staff were fantastic and extremely helpful. I'm hopeless at picking frames out for myself, and Amy was extremely patient in helping me find some pairs that make me look good. Loved the after care with making sure they fit correctly and adjusting as needed. Thanks team - will be back again for future needs!

Kel Sofia

22:10 06 May 26

I had excellent service here today from both assistants and from optometrist Steven. A great experience (11 out of 10!) and around $100 less than the last place I bought glasses from. I'll be back.

Steven Spink

07:44 05 May 26

I have had a few issues here but the optometrist I see is brilliant and the reason I choose to go here. The receptionist was very competent and really lovely, it was nice compared to my last experience, with the younger sounding bloke over the phone.

Cari

13:46 02 May 26

Very helpful staff.

Jenni Gee

01:41 26 Apr 26

Brilliant staff, great range and excellent service. Pleasure to deal with. They have been such a great help with my glasses and happily repaired one pair I had accidentally damaged for free while I waited. I won't ever buy glasses anywhere else. Many thanks.

Bryan Adams

05:14 25 Apr 26

On holidays and went to the store at Australia Fair Southport to get glasses straightened. Jen was amazing—friendly, welcoming, and so helpful. She took the time to make sure everything was sitting perfectly. Really appreciated the great service!

Hawkins Family

00:34 18 Apr 26

What an awesome place. First I was warmly greeted by Leanne. What an asset to the business this lady is. So informative and enthusiastic . I would employ this woman if I had a business. Any businessFiona did my eye test and was so genuineI come from a banking background where customer service is gold and this place glistensLove my new specs and I’ll be going back hereAlso while have my eyelashes curled the solution burnt my eye ballsI went to this place and they had a eye specialist there who checked my eyes and gave me some drops to ease the pain and some steroids to heal the burnLady was awesome, meds worked and was bulk billed 🙌🤗

Donna Beattie

23:21 16 Apr 26

Have been going here for years now.always happy with the service. This time I had a broken screw in my glasses frame. Jamie was so helpful in finally getting it out and fixing them. She perservered for quite a while to finally fix it. I was wearing an old script pair which was a couple of years old and was really hoping they could fix it as I will have a eye test in August and didnt want to pay out for new glasses until then.They are always pleasant and easy to talk with and nothing is too much trouble. Thanks Jamie.

Marlene

07:35 15 Apr 26

As a person travelling through Alice and needing a quick repair the service provided by this store was phenomenal - friendly, helpful and courteous. Thank you so much for your help

Julie Weeks

01:15 10 Apr 26

I had a fantastic experience at this store. The staff was incredibly professional and took the time to ensure my prescription was perfect. The selection of frames is modern and high-quality, and the fitting process was seamless. If you are looking for clear communication and efficient service, this is the place to go.

Sweta Kunuku

06:39 08 Apr 26

The Vahid went above and beyond so I deeply appreciate that, such a gentleman.Thanks again Vahid.😎🤓

Adam Lynch

23:58 06 Apr 26

Thank you to Elisha for being so friendly and helpful and a special thank you to Tyler who went out of his way to organise some replacement frames (under warranty) as he noticed mine were chipped. Amazing service! I highly recommend this business.

Natalie

09:22 31 Mar 26

Great staff. Affordable modern frames. I used to travel to Sydney to have my glasses made at a small specialist practice which has closed down. Luke helped me to source the same lens supplier so I could have light weight lenses. He was really knowledgeable, experienced and so friendly. The optometrist also helped to identify what might be contributing to my migraines with the imaging she performed. Highly recommend this store.

s reynolds

05:48 31 Mar 26

Thank you to the staff that have fixed my phone twice in a matter of days. What’s no problem at all fixed straight away thank you.

Trevor Muller

01:05 30 Mar 26

Great glasses!

John Peterson

10:16 27 Mar 26

I visited here today. They are kindness and pretty 😍 i got eyedrop from there because my eyes are so dry. I dropped it on my eyes when i back home and then my eyes are no itchy and dry anymore. Eye test was also nicly progress. I went to other place before but the place people were not nice so I canceled and I went to this place. I think that was good decision for me.

HYE LEE

07:09 25 Mar 26

Great help and products

Martin Jones

09:34 17 Mar 26

Professional and efficient service as usual. Had an appointment with the optometrist in the morning and my new glasses were ready for collection within a few hours. Loving my new frames - thank you!

Angela

01:15 17 Mar 26

Eloise and Paul were really great. Both went of their way to help me. Highly recommended their store in AITKENVALE Townsville.

Alexandra Vrachas

09:50 16 Mar 26

The staff were very friendly and helpful. They explained everything to me in a way that I could understand

Heather Raas

05:31 16 Mar 26

It’s been a while since I’ve seen an awesome optometrist! Will is amazing, thorough, knowledgeable and experienced! Great service from the team and all round awesome experience!

Klyne Mulu

05:13 05 Mar 26

Helped me fix up a broken pad on my glasses. Very friendly and helpful

Luke Alexander

00:44 04 Mar 26

Max to the rescue AGAIN! Whenever i have a dilemma with my eyeglasses, MAX is always there to help! He is so good in assisting me especially if I need to have the eyesglasses fix straight away! Thanx heaps!, & to the Nice Lady assisting Max, great suggestion in choosing my new eyeframe! Appreciate it! 🥰🥰🥰🥰🥰🤓

Germaine Villegas

07:23 24 Feb 26

Lost my glasses and didn’t have a spare pair, went into The Optical Superstore who helped me straight away with new glasses on the same day, no waiting 2 weeks for new ones, I highly recommend!!

Emma Steinbeck

01:19 21 Feb 26

Very friendly lady staff replaced the nose support of my glasses with no charge

Jinyi Tao

04:21 13 Feb 26

Fantastic service! I dropped into the store with a broken arm on my glasses. They located a replacement and fitted and also changed both nose pads. Thanks again 😁

Neville Clarke

07:24 12 Feb 26

Replying to Bio Techy2k....*condescension 😅😅

Ihatemuppets

21:36 11 Feb 26

I highly recommend Vamsi Somanchi who does RPL (Rapid Pulse Light) At Morayfield in QLD for dry eyes etc. He was very patient & has a fantastic manner, discusses treatment very well & works with you to continue to help & supported my eye health. I’d definitely recommend Vamsi to anyone who has dry eyes.. just go see him.

Kathy Faithful

01:31 11 Feb 26

We are repeat customer of this Optical Superstore, and they never disappoint. The team is always friendly and helpful, and their products are outstanding. I’ve recommended them to all my friends and family, and I will continue to do so!”Julie (Optometrist) is top-notch, and Jane goes over and above to make sure your happy. Steve is always helpful and nothing to hard for him. They exceed our expectations. I highly recommend them to anyone looking for quality products and excellent service.Well done guy's! Keep up the good work.

noelene larmour

07:19 06 Feb 26

Everyone at this optical store is incredibly friendly and helpful. The optometrist, Jasmine, has outstanding professional knowledge and made the whole experience very comfortable and reassuring. The overall experience here was excellent and truly unmatched compared to other stores I’ve visited. I highly recommend this place to anyone looking for quality eye care.

Mr. Peng

05:33 05 Feb 26

前陣子眼鏡壞掉拿來想請店員幫我看看店員馬上就幫我修好了而且很親切～～沒有多收費用服務態度很棒的店家！

Yu Li

03:35 31 Jan 26

Your optometrist was lovely, above & beyond with questions, the staff on front of house were lovely, all round, happy experience, can't complain ☺️

Amber Murray

12:04 29 Jan 26

Always very pleasant Avery helpful.

Kevin Hamilton

10:45 29 Jan 26

I recently took my aged mum for an eye test. I was so pleased with the thorough attention that Alex offered mum. She felt listened to and really cared for. Alex took time to ensure her new glasses will provide her with the best vision possible. The staff I store were all welcoming. We will definitely be back.

FIONA PHILLIPS

08:36 25 Jan 26

I am visiting from Canada with only one pair of older (but highly necessary) reading glasses. The wire on one of the lenses popped yesterday and I went into panic mode. However, as soon as I stepped into the Optical Superstore in Cotton Tree, I was surrounded with smiles and calm friendly vibes. The ladies weren’t certain they could fix my lens, but were willing to try, and even directed me to the nearest chemist to buy an off the shelf pair of readers for backup. I left my glasses, bought the generic ones, and as I was exiting the chemist, received a call from the optical store saying my glasses were fragile, but fixed. Yay! The entire series of transactions took maybe half an hour. And - it was free! Now that’s serious service! Thank you for solving my situation with grace and compassion. I am typing this with my new/old glasses successfully perched on my nose. I can see clearly again - thanks to you!

Karin Chykaliuk

22:18 21 Jan 26

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Frequently asked questions

Where is Optical Superstore Mackay located?

Find us conveniently located within the largest shopping centre in the Mackay region, at Shop 2509, Caneland Shopping Centre on the corner of Mangrove &, Victoria Streets. Just go up the escalators to Level 1, and you’ll find us next to Snap Fitness 24/7, right by the entrance to the multistorey carpark.

Is parking available at Optical Superstore Mackay?

Yes! Enter the multideck carpark off Matsuura Dr and park on the upper levels for easy access to Optical Superstore. We are right inside the multideck entrance on Level 1 of the centre.

A nose pad has come loose from my Optical Superstore frame – what can I do?

If one or both of your nose pads have fallen off your frame, or even just become a little uncomfortable, don’t hesitate to bring it by your nearest Optical Superstore location and our team will be happy to assist. Complimentary aftercare for your frames is an important part of our Super Service & Super Savings promise!

Does Optical Superstore Mackay offer wraparound sunglasses?

Optical Superstore stocks a wide variety of sunglasses styles, including wrap-around sunglasses ideal for shielding your periphery. Paired with polarised, photochromic, or UV-tinted lenses from our HT Active range, multifocal wearers can enjoy the benefits of wrap-around designs with ultimate clarity. Discover the pair for you with help from our knowledgeable team at Mackay!

What is an OCT scan at Optical Superstore Mackay?

OCT stands for Optical Coherence Tomography. This is a non-invasive imaging technique which uses light waves to assess the layers of the retina, optic nerve and blood vessels within your eye. Your tenant optometrist may want to perform this scan in order to monitor and diagnose conditions such as glaucoma and macular degeneration. An OCT may incur a small non-bulk billable fee which will be discussed with you during your appointment.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.

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WE’RE ALWAYS HERE TO HELP

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Optical Superstore Mackay

Address

OPENING HOURS

VISION SUPPORT IN CANELAND CENTRAL

OPTOMETRY SERVICES AVAILABLE:

PRESCRIPTION EYEWEAR

Wide Range of Frames

Personalised Service

Complimentary Aftercare

Explore our deals on:

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVES US!

Frequently asked questions

BOOK AN EYE TEST NEAR YOU

SUBSCRIBE TO OUR NEWSLETTER

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Contact Lenses

CONTACT LENSES

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