How can I book an eye test in Mackay?

You can book an eye test online through the Optical Superstore website or visit the Mackay store during business hours.

Optical Superstore Mackay

Your Local Destination for Eye Health & Fashionable Frames

Address

Shop 2509, Caneland Shopping Centre Cnr Mangrove &, Victoria St, Mackay QLD 4740

Phone

(07) 4957 6066

OPENING HOURS

Monday

9:00 am – 5:30 pm

Tuesday

9:00 am – 5:30 pm

Wednesday

9:00 am – 5:30 pm

Thursday

9:00 am – 5:30 pm

Friday

9:00 am – 5:30 pm

Saturday

9:00 am – 4:00 pm

Sunday

CLOSED

Closed Sundays and All Public Holidays.

VISION SUPPORT IN CANELAND CENTRAL

Optical Superstore is proudly 100% Australian owned and operated.

Discover high-quality, affordable eyewear and expert eyecare services right by the Pioneer River at Optical Superstore in Caneland Central. Conveniently situated in the Mackay city centre, our outstanding range of eyewear includes affordable multifocals, polarised sunglasses, contact lenses, computer glasses, and prescription safety eyewear. Plus, benefit from convenient same-day and next-day service for single vision glasses with on-site prescription lens edging! Our team of expert optical dispensers and assistants are on-hand to assist in finding the ideal frame and lenses to suit your style, prescription, and health fund optical entitlements.

Experienced tenant optometrists operate independently at Optical Superstore in Mackay, providing thorough eye testing services. Your tenant optometrist can perform reviews for eye health conditions and fitness to drive assessments, provide GP reports and referrals to specialists, teach insertion and removal for contact lenses, and much more. Routine eye tests are essential for maintaining great eye health, and most are bulk billed to Medicare. Book an appointment today or come in-store to speak with our friendly staff about how your next pair of glasses could come with Optical Superstore’s Super Service & Super Savings promise!

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

With frames starting from only $58.00, Optical Superstore’s extensive selection of designs is sure to please even the most discerning fashion enthusiast. Combining attention to detail, a thorough understanding of prescription requirements, budget-conscious deals, and the art of matching face shape to frame, our qualified optical dispensers and assistants are on-hand in Mackay to provide clarity during the frame selection process.

In love with more than one design? You’re in luck with our 50% Off Your Second Pair deal! Allow yourself an extra pair so you’re never left stranded without great vision or keep a colourful pair for switching up your style on the weekends. There’s more to love with Super Service &Super Savings at Optical Superstore Mackay.

With high-quality lenses supplied by Hoya Australia, our range of lens designs and features caters to any budget and lifestyle. Beat the sun with UV-tinted, polarised, or photochromic lenses; or suit up for a day at work with blue block glasses or HT Digital multifocals ideal for a dynamic workplace.

Optical Superstore also proudly supports the local industrial workforce with certified prescription safety eyewear. Crafted from durable materials, our range of metal and plastic frames include designs tailored to all industries, sportspeople, and hobbies. You only have one pair of eyes, so invest in maximum protection and great clarity with Hoya prescription lenses in your safety eyewear. Come in-store today and let our team at Mackay find the ideal pair for your needs!

Explore our deals on:

Multifocal Glasses

Single Vision Glasses

Digital Device Glasses

Prescription Sunglasses

Prescription Safety Sunglasses

Contact Lenses

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

At Optical Superstore, we ensure your Health Fund dollar stretches even further, with excellent choices in frame brands and lens features available across various levels of cover. We accept ALL health fund members with optical extras, and are a preferred provider for CBHS, CBHS Corporate and Queensland Country Health! Come into our Mackay store to find out all about our comprehensive Low Gap Range which makes it easier than ever to receive excellent quality and amazing value for your optical entitlements.

On-the-spot quotes and claims via HICAPS allows for a transparent, hassle-free process. Just bring your health fund card and current prescription in-store and we’ll be happy to help you compare pricing so you can be confident you’ve found the best deal. For high-quality eyewear at minimal out-of-pocket payment, visit us as Optical Superstore Mackay today!

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVE US!

I had an eye injury and was struggling to get an appointment at other optical stores. Thankfully, the team at Optical Superstore Sunnybank Hills welcomed me as a walk-in and gave my situation priority.The staff and owner were incredibly helpful, understanding and professional. They took the time to make sure everything necessary was done and made the whole experience stress-free.I genuinely appreciate their kindness and the way they looked after me when I needed help the most. Highly recommend this store for eye check-ups and glasses. Excellent customer service!

parth patel

21:44 07 Nov 26

Visiting Canberra for a wedding, spare set of glasses frame broke, so i rocked up to the shop at 9am and Fred fixed them in no time at all . Fantastic service, great job thank you

Greg Shannon

23:02 06 Nov 26

Optical Superstore Grand Central was first recommended to me by my Ophthalmologist many years ago and I have been going to them ever since. He was right. They tick all of the boxes. Very thorough, both with eye test and fitting glasses . So warm and friendly. They let you know by their attitude that you matter . I would never go anywhere else. Thanks Team.

Jacqueline Ryan

06:25 03 Nov 26

My son needed his first pair of glasses. Being new to it all, we enquired with and visited many optometrists. From my first phone call Scott was amazing! He's knowledgeable, friendly and so helpful. We spent hours trying on a range of frames over multiple visits. Scott made my nervous child feel at ease and never rushed him. We ended up chosing The Optical Superstore because they stocked the newest miyosmart iq glasses and really... because of Scott! Thanks Scott, you are truly a gem!

Yvonne W

02:55 03 Nov 26

The Opticians here are very thorough and friendly. Jane at the front is a gem, always so helpful.

Kitty Kat

12:15 01 Nov 26

Jenny offered great advice on which frames would suit me and the supply of my new glasses within a week is just amazing

Ash Dobson

02:05 31 Oct 26

Fantastic experience from start to finish. Great range of frames for all age groups. Lachlan was exceptionally knowledgeable and provided me with excellent education regarding my eye health, explaining not only detailed information regarding my specific prescription but also the difference between different eye drops for dry eyes and evidence based treatment options for my quite annoying allergic and often very itchy eyes. Good work team

Aishah Jip

20:43 30 Oct 26

I'd previously been with a different optician/retailer for almost a decade. I walked in here one day and received such excellent and kind service from the team here that I'd bought two new pairs of glasses within a week!

Andy

05:30 29 Oct 26

Excellent service from Optical Superstore! They serviced my glasses free of charge, and I really appreciate their helpfulness and customer care. The staff were friendly, professional, and happy to assist. Great experience and highly recommended!

Abhijit Odedara

05:52 27 Oct 26

Repaired 2 of my glasses in 10 mins. Highly recommended

Yash Sarda

23:22 23 Oct 26

Lovely, helpful Staff and a good range of frames to choose from

Denise Parton

19:41 23 Oct 26

A huge thankyou to all staff at optical superstore,for your assistance with fixing my glasses,assisting me with finding new frames,adjusting and fitting glasses,patience and understanding and outstanding customer service.

Julie Dequaine

01:29 21 Oct 26

Went into The Optical Superstore for a general check up and had a great experience. Barely any waiting time, friendly staff and my optometrist Nirasha was excellent. Will definitely be returning!

Noemi Bracciale

08:03 19 Oct 26

Professional and helpful. ThankyouThankyou

Irene Bates

21:30 18 Oct 26

I was very appreciative of Kath’s help and expertise to help me choose the correct glasses that suit my face/features. The optometrist was very knowledgeable and explained certain tests and their purposes.

Lisy Monaz

08:51 18 Oct 26

Extremely helpful and knowledgeable staff with a comprehensive optical assessment and everything covered by my health fund.

Ashley Robjohns

05:20 18 Oct 26

Staff are so nice & were so pleasant and helped me choose the right frames. The Eye Technicians are also nice to see.

Sharon Spicer

00:07 17 Oct 26

Communicative, left me voice messages even when deliveries were delayed. Been coming here for years, good service 👍🏼

francine tagumasi

09:18 16 Oct 26

Rebekkah is awesome

Em Will

04:13 15 Oct 26

So professional. Great quality. Optometrists are great! Shop assistants so helpful when choosing glasses. Wouldn't go anywhere else!

Rachel Underwood

04:01 15 Oct 26

The staff at the West Lakes store are always extremely helpful, friendly and knowledgeable. Great service again this time around. Thank you.

Simon Hockridge

09:21 10 Oct 26

I had such a wonderful experience with Dr. Faron Sabeti at Optical Superstore in Canberra. His extensive knowledge, experience, and professional advice helped me address the various eye problems I had, and I received a level of care and guidance that I had not been able to find elsewhere.I was also delighted with the beautiful glasses I found in the store. The staff were lovely, friendly, and welcoming, making the whole experience even more pleasant.Thank you, Dr. Sabeti, and the entire team at Optical Superstore, for your exceptional care, expertise, and kindness. I am truly grateful to have you here in Canberra!

Zoiya Yazdani

01:32 09 Oct 26

Great experience and fantastic staff. Thank you all

Kim Beaumont

04:14 08 Oct 26

Very good service : I had my glasses in less than 2 weeks. Very nice and competent people. Very good price. I highly recommend this place !

Alexandra

02:21 07 Oct 26

Great customer service

Adam Minarelli

23:38 02 Oct 26

Received the Best Customer Service from two staff members (Female & Male - sorry didn’t get their names) at the Capalaba Central Optical Superstore recently (early September 2026)…Walked in to get my reading glasses arm fix. I was willing to pay for the new screw for my reading glasses and the two staff members offered to fix my glasses for straight away & for free. They also gave me a free glasses case. They were both friendly and very happy to help me without wanting any payment. I come from a retail background of 30 years which I also took pride in providing excellent service to everyone. It was wonderful to experience good old fashion friendly customer service which I thought had died…but the lovely two staff members in the afternoon displayed excellent customer service! Thank you both so much! Cheers Kim Bertolacci

Kim Bertolacci

06:40 02 Oct 26

5 star service at a great price

Timmy Arnold

07:32 01 Oct 26

Scott provided excellent service to me as a good long term customer of the brand and the shop. He showed creativity and great skill in helping me by fitting old lenses into new frames to save me money and help me have as many functional pairs as possible. So very useful and helpful for my busy life as a mum of young twin babies!THANK YOU very much optical superstore Booragoon!!!Thank you Scott!

Kim Zeneth Counsellor

03:48 01 Oct 26

Professional options and very good service

Robert Matthew

03:28 01 Oct 26

Deb was so helpful and kind. She really went above and beyond to help me find the right glasses for myself. If I could give more stars I would ⭐️

Isabel Westrup

02:16 30 Sep 26

All of the team at this store are AMAZING!They have supported me as I lived in another city and would send me any new glasses to living back in town starting my new journey to wearing contacts.They have gone above and beyond to assist me as I nervously trialed options until I we tound the right ones for me.This took a few sessions and they weren’t happy until I was happy and secure with them.They have given me great advice over the phone or as I have “popped” by with a question.I would highly recommend this store to everyone who is looking for quality professionals and caring people.

Sharon

02:57 29 Sep 26

Luke was extremely kind enough to help me find an optometrist in the area as they did not have one on site for the day. He was so kind and patient and ensured I had a plan to resolve a timely issue. He is such a great asset to the team and I couldn’t thank him enough.

Sarah G

07:44 28 Sep 26

• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025

E A

07:05 28 Sep 26

I have been a Optical Superstore client for over 15 years. I recently moved from GC to the local Area. The service, friendliness and quality of care is extremely high imo from this team.Optometrist was very thorough & explained much more than previous yearly Diabetic appointments. Service staff are very helpful (Lady & Guy) + adjusted my new glasses to fit neatly. Also received a ‘Care for Glasses’ info form as well to assist aftercare. BUT best part was from a Wed apt, to get the new prescription glasses on the following Monday - Wow outstanding turnaround time.Very happy I made the decision to go to Deception Bay Optical Superstore. And Again ThankU for a fantastic service experience ✅

ASJ Smith

05:39 28 Sep 26

I had bought some glasses from specsavers .but I'd broke them they had refused to fix them for me.so I went in this store they where brilliant they fixed my glasses in five minutes.its hard to find good people but deb and Ella Jane where amazing I can't say enough about them .thank you you have a customer for life.x

Ste Mellumba

01:11 26 Sep 26

Excellent customer care and support, the optometrist was extremely friendly and helpful. The customer staff are extremely helpful and very friendly. My glasses were back with in 5 days and I’m very pleased with them. Great prices I have multifocal and tint and covering as well. I’ve been coming back to Optical Superstore for years and went to Morayfield before Deception Bay store.

Les Reeves

08:33 24 Sep 26

I am traveling around Australia solo . I had a disaster with my glasses , the frames were totally smashed just prior to leaving Sydney for Darwin. I was lucky enough to have chosen this location by chance,to help. I went directly there from the airport. The gentleman was fantastic, very kind and sympathetic, I can barely see without glasses. He wasn't able to fix the frames, understandly so, they were toast and I knew it. He, and the lady also there, put a lot of effort into finding a frame that would work with my lenses. Thankfully they did. Now I can at least see Australia! Thank you so much, you were outstanding, from a very happy Canadian!

Sharon Green

19:24 22 Sep 26

Recently had Henry at Morayfield checked my eyes. Wow the most professional service and explanation I have ever had! Also Jo assisted me with glasses choice after and similar outstanding service! Congratulations OPS Morayfield.PhilipWoorim

Philip Jones

23:17 21 Sep 26

Really happy with the professional and friendly service. The staff are incredible and super helpful and the range of glasses they have are great! Highly recommend 👌

Gulin Kemal

07:39 21 Sep 26

Great service. Lovely helpful staff

Debra Dawson

21:23 18 Sep 26

Excellent store to deal with staff are very and the Asian optometrist who has previously checked my eyes is excellent too. Thank you for help

John Boroevich

10:37 18 Sep 26

Always the best choice of frames - not all the same like other stores! Also great service!

Kerrie Arnaud

05:08 17 Sep 26

I highly recommend Optical Superstore Glen Waverley.The Crew there is super efficient ,helpful and a pleasure to deal with.Order processing for new glasses for two people was smooth and prompt and I left the store assured that should I have any issues whatsoever, they are just a phone call away.I’ll be back next time I’m due for any eye testing and new glasses.Thank you Optical Superstore

Annette Morris

01:07 17 Sep 26

The Optical Superstore on Sturt Rd is second to none...excellent service from every staff member who I dealt with - highly recommend them. Thankyou!

Marg Millar

04:31 15 Sep 26

One of the lens in my glasses was loose so I popped in to Brookside Optical Superstore. They fixed the lens, replaced the nose pads and cleaned my glasses, making them good as new and at no cost. Thank you!

Sue Hammond

23:49 14 Sep 26

At the beginning of the year - my husband and I walked out with 5 pairs of prescription glasses for $500. We had different styles and brands. The service was exceptional !!! The variety of glasses next level !Our professional testing was also helpful and a very comfortable experience !!!

Jools Munro

06:34 14 Sep 26

Gr8 services and consulting

Peter Barker

06:27 14 Sep 26

Exceptional service

Wizard Of OZ

02:59 14 Sep 26

Excellent service and the staff are extremely helpful.

Sallyann McCartney

14:44 10 Sep 26

I highly recommend the DBay store, The service provided by Angela,Tiana and optometrist whose name I unfortunately didn’t take note of, was exceptional.

Linda Horner

10:03 10 Sep 26

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Frequently asked questions

Where is Optical Superstore Mackay located?

Find us conveniently located within the largest shopping centre in the Mackay region, at Shop 2509, Caneland Shopping Centre on the corner of Mangrove &, Victoria Streets. Just go up the escalators to Level 1, and you’ll find us next to Snap Fitness 24/7, right by the entrance to the multistorey carpark.

Is parking available at Optical Superstore Mackay?

Yes! Enter the multideck carpark off Matsuura Dr and park on the upper levels for easy access to Optical Superstore. We are right inside the multideck entrance on Level 1 of the centre.

A nose pad has come loose from my Optical Superstore frame – what can I do?

If one or both of your nose pads have fallen off your frame, or even just become a little uncomfortable, don’t hesitate to bring it by your nearest Optical Superstore location and our team will be happy to assist. Complimentary aftercare for your frames is an important part of our Super Service & Super Savings promise!

Does Optical Superstore Mackay offer wraparound sunglasses?

Optical Superstore stocks a wide variety of sunglasses styles, including wrap-around sunglasses ideal for shielding your periphery. Paired with polarised, photochromic, or UV-tinted lenses from our HT Active range, multifocal wearers can enjoy the benefits of wrap-around designs with ultimate clarity. Discover the pair for you with help from our knowledgeable team at Mackay!

What is an OCT scan at Optical Superstore Mackay?

OCT stands for Optical Coherence Tomography. This is a non-invasive imaging technique which uses light waves to assess the layers of the retina, optic nerve and blood vessels within your eye. Your tenant optometrist may want to perform this scan in order to monitor and diagnose conditions such as glaucoma and macular degeneration. An OCT may incur a small non-bulk billable fee which will be discussed with you during your appointment.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.

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Optical Superstore Mackay

Address

OPENING HOURS

VISION SUPPORT IN CANELAND CENTRAL

OPTOMETRY SERVICES AVAILABLE:

PRESCRIPTION EYEWEAR

Wide Range of Frames

Personalised Service

Complimentary Aftercare

Explore our deals on:

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVE US!

Frequently asked questions

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