Optometrist Mackay Canelands QLD

Meet the vision technicians at The Optical Superstore, offering a tailored experience and complete vision support to Mackay and its surroundings.

Are you seeking personalised eye care tailored to your unique needs and lifestyle?

Do you want access to leading technology to assist with the early detection of eye conditions such as dry eye, glaucoma, and cataracts?

Are you searching for a convenient and friendly eyecare provider in Mackay that offers same-day service?

We’re proud to serve our community across Mackay by providing top-quality eyewear and exceptional eye care services.

Bulk-Billed Eye Tests

Superior Health Fund Value

Local Leaders in Prescription Safety Eyewear

Vision Support for New and Existing Prescription Contact Lens Wearers

On-Site Lens Edging for Same-Day Service on SV Glasses!

Comprehensive Eye Care | Mackay Optometrist

How does Optical Superstore offer comprehensive eye care services tailored to your unique needs?

At Optical Superstore, the experienced optometrists are positioned locally and operate independently, providing clarity and transparency throughout the eye test process.

Meet Jenny Nguy, your expert bulk-bill optometrist, at Mackay Optical Superstore! Jenny is a therapeutically endorsed vision-care professional, ready to help you and your family achieve clarity and confidence.

Your local Mackay Optometrist can assist you and your family with the following:

Timely and attentive support for ocular emergencies.
Great with children, offering nurturing vision care and supportive help for all ages.
GP reports, licensing, diabetic review, routine glaucoma and cataract review, and referrals for specialist appointments.

BOOK YOUR BULK-BILLED EYE TEST ONLINE TODAY

Bulk billing to Medicare for your eye test services ensures that your eyecare needs are thorough while remaining affordable, offering real peace of mind for your vision needs.

Maximise Your Optical Benefits at Optical Superstore

If you’ve been looking to get the most out of your health fund coverage, are you familiar with our No & Low Gap Range?

Across our curated single-pair or two-pair packages, we ensure your Health Fund dollar stretches even further at Optical Superstore with excellent choices in frame brands, lens features, and customer service.

We are the proud preferred provider for several Health Funds:

CBHS
CBHS Corporate
Queensland Country Health

But every Health Fund member (with full optical benefits) is our SUPER special guest – check out our No & Low Gap Range today!

Maximise Your Optical Benefits at Optical Superstore

CBHS
CBHS Corporate
Queensland Country Health

But every Health Fund member (with full optical benefits) is our SUPER special guest – check out our No & Low Gap Range today!

Prescription Contact Lens | Fit & Teach

Need contact lenses?

Let us help you find the perfect fit for your lifestyle. Whether you want to move away from eyewear—replacing your glasses altogether—or switch things up occasionally, we offer highly competitive pricing across all the best prescription contact lens brands.

Expert Consultations for Your Perfect Contact Lens Fit

Learn how to:

Insert and remove contact lenses.
Keep them clean and ready to wear.
Store and care for your lenses.

Your initial eye test consultation is bulk billed, so book now!

BOOK YOUR CONTACT LENS EYE TEST TODAY

Did You Know?

When it comes to prescription glasses, The Optical Superstore does not make its own lenses. Rather, Optical Superstore is proud to offer Australian households the most competitive pricing on world-class prescription lenses through Hoya Lens Australia.

Your Expert Optical Team Offers Service and Support

GIVE US A GO IF THE OTHER GUYS SAY NO

Frame Styling: Let us help you find frames that complement your look and lifestyle. With attention to detail and a thorough understanding of prescription requirements, frame selection, and matching faces to frames, your eyes are in great hands with our local optical dispensing experts.

Aftercare Services: Do your current frames need a tune-up, or do your lenses need a thorough clean? Enjoy complimentary adjustments and cleaning for the life of your glasses. Drop on in for a bit of eyewear TLC.

Safety Glasses: Meet the team; we’re the OGs of PPE! We know safety eyewear and are your Safety Eyewear Superstore.
Across the range, you’ll find:

Safety certification for every complete pair.
A varied selection of metal and shell frame styles, catering for men and women across all industries.
Non-conductive safety frame styles featuring positive seals and adjustable head straps.

Come and check out our safety eyewear portfolio. Talk to us about pricing and contracts for the whole team!

Same-Day Service: We have on-site prescription lens edging services, ensuring we can offer a quick turnaround on your single-vision prescription glasses.

Prime Location: Where are we located? Conveniently located in the heart of Mackay at Level 1, Shop 2509, Victoria Street (and easily accessible via the multistorey carpark), The Optical Superstore offers a quiet and relaxed shopping experience.

Subject to public holidays, we’re open SIX days a week:
Monday to Friday – 9 – 5:30
Saturday – 9 – 3
Closed Sunday

Our experienced and flexible staff provide the highest level of service, and we’re always willing to go the extra mile to help!

Our Services

Glasses Frames

Browse Our Collection of Sunglasses. Try the Best Fit, durable, stylish and lightweight.

Learn more

Prescription Sunglasses

Browse Our Collection of Prescription Glasses. Hundreds of frames, try the Latest Styles.

Learn more

Contact Lenses

Dailies, Fortnightlies or Monthlies, we have them all & more. Buy Contact Lenses Online.

Learn more

Safety Glasses

Protect your eyes! We offer Safety eyewear in many different models and styles.

Learn more

Book Your Eye Test Today | Bulk-Billed Vision Support

Book your eye test online now or call us at (07) 4957 6066 to schedule an appointment with your local Mackay optometrist.

Optical Superstore
Mackay

Shop 2509, Caneland Shopping Centre Cnr Mangrove &, Victoria St, Mackay QLD 4740, Australia

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 5:30 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 3:00 pm
Sunday Closed

Sunday and public holiday hours will vary. Please check with individual stores to confirm times.

Optical Superstore
Mackay

Shop 2509, Caneland Shopping Centre Cnr Mangrove &, Victoria St, Mackay QLD 4740, Australia

Opening Hours

Sunday and public holiday hours will vary. Please check with individual stores to confirm times.

Our customers
love us!

See what our satisfied customers
say about us.

Went into this store today with broken glasses. Spoke to a lovely lady by the name of Anna. She helped fixed my glasses and gave me exceptional service. If I ever need new glasses I'll be coming to this store just to see Anna. 5/5 will come here again.

David Newman

04:02 25 Oct 24

The optometrist I saw today (Alex) was not only extremely knowledgable & thorough, but also makes sure to take the time to explain things clearly after his assessment. Staff at desk were also very helpful and kind.

yohan V

04:15 22 Oct 24

I purchased a pair of Jonathan Paul fitover sunglasses on the 25th of August 2023, so just after the 1 year warranty as advised by the manufacturer. I did misplace my receipt. However, the merchant copy was available as proof of purchase. This is my second pair of Jonathan Paul fitovers sunglasses that started to delaminate. Management was very understanding and, with their goodwill, gave me a full refund. I would not recommend anyone to buy the Jonathan Paul brand. However, I highly recommend The Optical Superstore at Mount Sheridan for their good customer service.

Andrew Pacak

03:52 20 Oct 24

Rebecca the optometrist who works on Saturdays and who has looked after me for quite some time, is kind, caring, conscientious and knowledgeable.

John Woods

07:04 19 Oct 24

Staff are well mannered and really appreciated the optometrist who did my eye tests she was well educated on multiple sclerosis and pituitary gland tumours in regards to my vision- thank you so much x

Ky Calnan

03:40 12 Oct 24

I was very impressed by the high standard of professionalism demonstrated during my visit. I particular a shout out to Shelley who went above and beyond in helping me select my new glasses.

Pamela Bottrill

10:59 10 Oct 24

Good service, prompt turn around and Jasmine the optometrist is competent and friendly.

Groucho Groucho

00:07 06 Oct 24

I have been going to this store for 28 years and haven't had a problem.

Diane H

04:43 05 Oct 24

Older gentleman behind the counter is an absolute legend! Has done a superb job straightening my contorted sunglass frames twice now, and even gave me a case to prevent it happening in future, for free! Outstanding customer service 👏

Ernie Golubev

05:38 03 Oct 24

Friendly, approachable, knowledgeable and helpful

Leah

06:30 24 Sep 24

I have had trouble with getting glasses with the lens I need from other stores. I went to The Optical Superstore, Caneland. MACKAY.BEST Thing I could have done.I got 2 pair of glasses. (Reading and Distance). I can't fault either pair.Great service and help from everyone in the store. Highly recommend.

Ivan Blutcher

07:59 23 Sep 24

The nose pads on my glasses went missing, and after searching several stores without success, I finally found them here. Kayla even helped fix them—she was so nice! The service was amazing! I give them 5 stars ⭐️⭐️⭐️⭐️⭐️

Sheena Liao

13:26 20 Sep 24

Friendly service

Yang Zane

05:56 09 Sep 24

Attended the store recently for an app with Alex the optometrist. Walked out of the app feeling super satisfied, everything was thoroughly explained unlike other places. The customer service from the ladies out the from was phenomenal, so polite, very helpful and walked out feeling really good and informed about my choices!

Rachel

00:58 07 Sep 24

Very helpful staff member Jessica, and always happy to book with Julie the Optometrist who is so caring and lovely, she explains in detail all the different eye tests she performs during the appointment

Col Lee

00:43 07 Sep 24

Great customer service by Julia at the store!

Hadisurya Temmuyin

03:58 06 Sep 24

I find the staff most accommodating and friendly, professional too. Store manager Melissa at the Tee Tree Plaza store was very helpful, courteous and respectful. Well done all at the store.

Giulio Bortolozzo

07:12 03 Sep 24

Thank you very much for seeing me so quickly this morning, re my ingrown eyelashes. I appreciate your care.

Narelle Smith

04:34 03 Sep 24

I have felt pressure at other optical stores to have unneeded tests and buy the top of the range glasses but TOS staff (Marion) have always made me feel welcome and their range of frames are very fairly priced and they have a good range.

Paul McGrath

01:24 02 Sep 24

The staff were very friendly and provided free replacement screws for my frame.

G “steel59” xie

12:05 30 Aug 24

The ladies who work there are friendly helpful. great help in picking your glasses to suit your face well done optical ladies you are the bomb. In service thank you

Dianna Cole

03:44 27 Aug 24

Booked in to see optometrist here because I felt my sight (while wearing my contacts) wasn't as sharp as it should be. Staff helpfully fit me in on short notice and Michael efficiently updated my contact lens prescription.Amazing improvement

John Coffey

12:00 23 Aug 24

The staff were extremely helpful, I had a problem with my glass and they sorted it out within 30 minutes. Very happy to help me, nothing was a problem. Thank you

Maria King

09:32 23 Aug 24

Was concerned that my preschooler needed glasses and had her eyes tested here. The optometrist who assessed her was professional and engaging with my shy child. In addition, the front desk ladies were so kind to my children - giving them stickers and keeping them busy whilst we picked out a frame/had them fitted. Highly recommended and thanks for the fantastic service!

Amanda Goh

12:06 22 Aug 24

The overall service at Optical Superstore Southgate Plaza exceeded my expectations. I walked away with a great pair of glasses and confidence in the care I received. I highly recommend this store and Michael Chao for anyone looking for quality eyewear and professional and friendly optometry services

katanya nitschke

10:09 22 Aug 24

Michael from The Optical Superstore provided the best optical experience I have ever had. He conducted my eye test with exceptional professionalism, making the entire appointment easy to understand. His explanations were clear and thorough. I highly recommend Michael for anyone seeking top-notch eye care!

Emma Heywood

08:07 22 Aug 24

Friendly knowledgeable optometrist Michael.Staff were helpful and very welcoming.

Brenton Wong

07:58 22 Aug 24

Highly recommend this Optical superstore in the sunnybank hills shopping mall.The staffs and team members were so helpful and kind.My optometrist Miss Thuy was so patient, caring&expertise on her field when she examined my eyes. When I am not quite sure about the terms which she used and tried to explain to me regarding my condition (she purposely asked for help from her colleagues as my translator ) to make sure I understood what she said.Im glad and gratitude what the great store did this for me as I’m so worried about my eyes at that moment.Big thanks.😊

WateVer911

09:16 15 Aug 24

Always helpful, friendly staff who know their stuff. I've been going there for years and they never disappoint.

Bob Blandford

02:46 14 Aug 24

From having a bad experience at Specsavers, I wasn't sure about another optical place, Howe the service here is excellent. Friendly, helpful and gave me correct glasses, patient with me choosing, helped me choose and took their time to go beyove and beyond. I was grieving also for my appointment, had a cry and the ladies were very kind to me. Highly recommend.

Tazzy Archer

22:47 13 Aug 24

Park Beach Plaza store Coffs Harbour. Optometrist Rachael and her colleague Alinta were amazing. Solved double vision problems other discount & premium stores hadn’t. New readers & multifocal lenses are great, best I’ve had in at least 15 years. Frame selection & fitting not as good, had to replace one set. Overall great experience

Ted Fawle

03:18 13 Aug 24

Number 1 customer service. Friendly staff members. I came to ask for a screw on one of the nosepad that had been missing, they fixed it on the spot. Awesome👍

eva anggraini

03:23 10 Aug 24

Had everything that the others don’t, great service and caring staff and the price was great too. Sort of place you would call in to say g’day if you were walking past, they were very welcoming.

Steven Wicker

07:44 08 Aug 24

After several frustrating weeks of researching and checking out different optometrists, I visited Sunnybank Hills Optical Superstore. Staff were friendly and helpful, and the gentleman who served me had an eye for detail, and provided exceptional service. He was eminently qualified, knowledgeable, experienced, personable, witty, respectful, and professional. He treated me as an individual, focusing on my optical needs, allowing plenty of time, and helping me to choose spectacles that suited me. So, I am very happy with my choice and enormously grateful that I was able to obtain what I needed in a timely manner.

Hope Brock

03:45 02 Aug 24

This store was very helpful to my needs and made my experience comfortable. The worker Liam was really friendly, attentive and optimistic:)Great to see some workers with a genuine smile on their face.

Linda T

12:07 26 Jul 24

Definitely happy and overjoyed with the care and attention to detail luke and the team at shell harbour optical store provided

Mat Pullin

01:04 23 Jul 24

I have to acknowledge the staff at The Optical Superstore Stocklands in Hervey Bay, firstly for their service but also their attention to detail. The staff spent time to ensure I was happy with the product purchased. Highly recommended.

Colin Jones

04:14 21 Jul 24

Very happy with the service I received, definitely be going back to them in the future..

Jason Nichol

21:29 14 Jul 24

While they could have a wider variety of frame choices, no one can fault their exemplary customer care and attention to detail. There's no reason to go anywhere else in Mount Eliza for your eye care needs, these guys are simply the best!

SRS

05:56 13 Jul 24

Outstanding and friendly service from all the ladies.

Doug Beazley

03:25 11 Jul 24

This is my regular goto for glasses. They always do a good job and prices are quite reasonable. I have no reason not to give them 5 stars.

Richard Semmens

09:42 10 Jul 24

Great experience with the staff who helped me choose glasses frames. Their input was very helpful.

Cat B

07:09 03 Jul 24

Both Tarina and Rachel are absolutely lovely! They both went above and beyond in helping me with completing my eye check, picking out frames and ensuring I got the most back from my health fund. I honestly cannot recommend them both more highly. They are worth their weight in gold!

Lorenzo Morelli

06:12 30 Jun 24

Really helpful, and provided great care for my elderly Mum.

T J

00:37 30 Jun 24

Warm and friendly staff, with excellent knowledge and advice about all aspects of eyesight.Larry is fantastic at helping to choose and fit frames that suit your face perfectly.

Helent Good

04:39 27 Jun 24

Great customer service by Olivia at the Big Top store..she replaced the broken arm on my sunglasses..and furthermore fixed my older glasses purchased at OS some years ago. Thanks Olivia!

ALEX BEN

06:44 26 Jun 24

I liked the services, William assisted and advised me and the team is so good people, I was there after another optometric consultation I needed a second opinion and TOS helped me with my situation and answered and explained me very well my inexperience questions I'm not optometrist so he could understand me and resolve my issue and gave 2 glasses a good price. 😀 ✌️

Mercy Pena

05:58 23 Jun 24

I had an issue with my glasses and I started being very worried about it because of my travel.Kath finds a solution for my situation.My glasses were made in Tasmania and my travel was without a real destination.She contacted the store in Tasmania and she ordered the glasses in her shop. When everything was ready she sent me a list of the Optical superstore around me and she made sure I received the glasses in Queensland!I am very glad and very thankful for the kindness and the way Kath communicated with me!I have my glasses and also an amazing woman that cared about all the situations that happened to me!I am also happy with the glasses, I love them and the price was affordable.❤️ I am glad I was in your optical superstore ❤️Thank you Kath and team!

Sara Georgieva

01:44 22 Jun 24

Leanne was very helpful the other day! With my limited knowledge of frames, she guided me to the perfect light frame. Thank you Leanne!

Gabriel Tan

03:36 15 Jun 24

We highly recommend the Optical Superstore, Hervey Bay, to anyone who appreciates friendly, professional service 🏆Our eye appointments were easy to book, and we found the front office staff to be efficient and welcomingOur eye assessments were very thorough and conducted in a reassuring and positive mannerWe're very happy to recommend the Optical Superstore ⭐⭐⭐⭐⭐

Jaimes Pool

04:03 06 Jun 24

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The Optical Superstore, Mackay | Vision Support at the Speed of Life

The Optical Superstore, Mackay | Vision Support at the Speed of Life

Comprehensive Eye Care | Mackay Optometrist

Maximise Your Optical Benefits at Optical Superstore

Maximise Your Optical Benefits at Optical Superstore

Prescription Contact Lens | Fit & Teach

Did You Know?

Your Expert Optical Team Offers Service and Support

Our Services

Glasses Frames

Prescription Sunglasses

Contact Lenses

Safety Glasses

Book Your Eye Test Today | Bulk-Billed Vision Support

Optical Superstore Mackay

Opening Hours

Optical Superstore Mackay

Opening Hours

Our customers love us!

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Optical Superstore
Mackay

Optical Superstore
Mackay

Our customers
love us!