We accept ALL health fund members

Welcome to the Optical Superstore, Gymea

Optometrist Gymea

Your SUPER SERVICE | SUPER SAVINGS are Ready Now

Unlock a selection of eyewear options within the quietly bustling vibe of Optical Superstore, positioned with ease of access in mind, in Gymea, your doorway to the Shire. Are you looking for glasses or sunglasses with a designer style? The Optical Superstore at Gymea has what you’re after.

Shop with confidence—we’re 100% wholly Australian-owned and operated!

Looking For an Optometrist in the Shire? Gymea Optical Superstore Have Your Eyes Covered

We offer comprehensive eye care services to you—our Aussie families in the Shire—including Gymea eye tests, contact lens fittings, and follow-up vision support. We pride ourselves on supporting our large family of older Australians seeking ongoing eye care for vision health. Are you concerned about cataracts, interested in LASIK, or interested in upgrading your multifocal lenses?

We’re your A-Team… Make that your EYE-Team!

Our focus is on providing exceptional service and ensuring complete customer satisfaction across the board—are you a golf enthusiast, enjoy fishing, or looking for glare-free vision during your daily commute? We’re your one-stop sunglasses specialist, too!

Optical Superstore

102 Gymea Bay Rd, Gymea NSW 2227
Phone : (02) 9542 8722

Opening Hours

Monday 9:00 am – 5:00 pm
Tuesday 9:00 am – 5:00 pm
Wednesday 9:00 am – 5:00 pm
Thursday 9:00 am – 5:00 pm
Friday 9:00 am – 5:00 pm
Saturday Closed
Sunday Closed

Sunday and public holidays we are closed.

Optical Superstore

102 Gymea Bay Rd, Gymea NSW 2227
Phone : (02) 9542 8722

Opening Hours

Monday 9:00 am – 5:00 pm
Tuesday 9:00 am – 5:00 pm
Wednesday 9:00 am – 5:00 pm
Thursday 9:00 am – 5:00 pm
Friday 9:00 am – 5:00 pm
Saturday Closed
Sunday Closed

Sunday and public holidays we are closed.

Everyday SUPER SERVICE

We aim to deliver SUPER service every day:

Everyday SUPER SERVICE

We aim to deliver SUPER service every day:

Everyday SUPER SAVINGS

You can’t look past The Optical Superstore—your local glasses store, for outstanding eyewear:

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SUPER SAVINGS every day

We offer honest value for money! With The Optical Superstore, the savings are yours with our transparent pricing structure for all customers across our wide range of brands for prescription sunglasses, sunglass lens options, glasses and contact lenses to suit every budget.

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Sports Eyewear and Safety Glasses

Prescription safety glasses and prescription eyewear for that out-door lifestyle is something of a specialty for us—if getting down to the water, whether that’s Port Hacking, Cronulla Beach, or out on Bate Bay is your happy place, we’re here to make that happen! See us for the best options in polarised lenses. Safety Eyewear also gets the red carpet treatment here; with HOYA SAFETY and Optical Superstore, you’ll have the best-fitting safety glasses your eyes could ask for.

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NO and Low Gap | Your Private Health Funds with Optical Extras:

We can use ALL private health insurance funds with optical extras. Are you interested to know what your Optical Extras cover? Get in touch today. Our speciality is ensuring your Health Fund does the bulk of the heavy lifting with your eye care and eyewear costs. Making affordability awesome is what we do. From superior spectacle frame quality (lightweight titanium or beautiful acetates) to premium lens designs (digital multifocal lenses), we have frame designs for the whole family and are a prescription sunglasses specialist!

Our Health Fund Super Power at Optical Superstore

We get it. You pay good money for your Health Fund every year. And we want you to get better than standard back on your health fund benefits. At The Optical Superstore, Gymea, you can access a range of lens features and frame designs within our No & Low Gap offers, meaning little to nothing out of pocket.

DID YOU KNOW?
Optical Superstore's No & Low Gap range includes such options as:

· Spring-hinge design frames.
· Anti-reflective coated lenses.
· Photochromatic lenses featuring QuickTint(C)
· Polarised or UV-tinted lenses for prescription sunglasses
· Thinner, lighter mid-index materials as standard!

OUR SERVICES

Get Your Eyes Tested Today!

Whether you’re in the market to update your current pair of glasses or your contact lens prescription or seek ongoing eye care and clinical vision support, The Optical Superstore at Gymea is your local glasses store—the perfect destination for all your eye care needs.

Book an eye test online now and experience the Optical Superstore difference!

Or, call us at (02) 9542 8722 to schedule an appointment for a bulk bill eye test with a Gymea optometrist at The
Optical Superstore.

OUR CUSTOMERS LOVE US!

See what our satisfied customers say about us.

“We were recommended to visit Micheal, and thank goodness, what a true gentleman! He was kind, helpful, informative, gentle, and gave my daughter hope and understanding….

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Was great experience purchasing from hillton optical superstore,I had one of the nicest lady offering me tons of options,explaining what is the best options,tintined the glasses twice to meet my needs,thannk you for everything!
Lana Yan
Lana Yan
06:02 22 Aug 26
Very happy with my service at the Southgate plaza store. For both myself and my Daughter.I'd recommend OS to anyone needing Optical care.Thanks team.Andy. W 🙂
Mini Mad
Mini Mad
06:43 20 Aug 26
About three years ago I reluctantly switched from Hilton store (staff there were fantastic) as we moved home so now go to Marion store. Staff at Marion are also fantastic. Everyone is great! Thanks so much to Shelley recently for her help and patience in selecting new frames.
Helen Talbot
Helen Talbot
00:07 20 Aug 26
Really great team working here! Guys know their stuff and give thorough care from start to finish, highly recommend!
Eksith Ranasinghe
Eksith Ranasinghe
12:25 19 Aug 26
Extremely helpful, especially at short notice, after losing my glasses. Provided a timely appointment, offered advice with frame selection, and tested my sight and vision very professionally.
rick klima
rick klima
01:38 19 Aug 26
Lovely staff - so patient and helpful. Affordable yet attractive selection of frames. Thankyou😊
Anne Graham
Anne Graham
06:47 18 Aug 26
The nicest staff, very helpfulThey will make sure you have the correct eyeware to suit you.Picked up my safety glasses today and perfect. The staff were brilliant
Leanne Nayler
Leanne Nayler
11:16 10 Aug 26
Sara Sarinella couldn't be anymore helpfulI have a lot of problems with my eyes and glasses and Sara worked though it all and nailed itPicked my glasses up , absolutely perfectThanks again to Sara
Dee Dicicco
Dee Dicicco
03:30 10 Aug 26
The team at Optical Superstore Mitcham really take the stress out of buying optical products. I recently purchased some new glasses and was very impressed with the ease of arranging an eyetest, the help I received choosing and correctly fitting my glasses and the turnaround time for collection. The staff are not only professional and knowledgeable about their products but also very friendly and welcoming. A very positive experience, I highly recommend!
Nicola Richards
Nicola Richards
03:42 08 Aug 26
Amy, Matthew and the team are fantastic.
Col Ramsay
Col Ramsay
06:36 06 Aug 26
Great service by friendly professional staff.
Noel Walsh
Noel Walsh
08:49 05 Aug 26
Superb services. Friendly and meticulous works. Highly recommended. There's always savings.
Hathy Auv
Hathy Auv
05:16 05 Aug 26
I cannot speak highly enough of the team at Optical Superstore Casuarina, especially Vic. The level of service I received was exceptional from start to finish. Vic responded promptly, took the time to explore different solutions, and went above and beyond to help me find my favorite crocs frames. It's rare to come across someone so genuinely helpful, professional, and committed to customer satisfaction (even when in a different state). So thank you Vic and the team for helping a former NT resident. Take care.FG
Flo Guillet
Flo Guillet
06:31 04 Aug 26
Could not be happier.. purchased 2 pairs.. great staff could not do enough. After sales service exceptional .. Happy team
Cynthia
Cynthia
08:55 03 Aug 26
Outstanding service from Sophie who looked after my purchase of new lenses and had a wealth of knowledge regarding any questions I had.Highly recommend.
Todd Wheeler
Todd Wheeler
04:40 01 Aug 26
Excellent service and friendly staff. Highly recommend optical Superstore Toowoomba for your next set of glasses and vision test.
Michelle Anderson
Michelle Anderson
03:14 01 Aug 26
My uncle broke his frames beyond repair while on holiday, we went to a few other optometrists who couldn’t help. The staff working here immediately tried to help and began searching for a frame that would fit and managed to find one for his 30 year old glasses. The frame price was very reasonable and cheap and the staff working chucked in the case for free. We couldn’t have been happier with the service we got from the staff
Georgia Evans
Georgia Evans
02:01 01 Aug 26
Very helpful for my sunglasses, thanks !
vero heriot
vero heriot
01:48 01 Aug 26
I’m very happy with the professional services I received from Optical Superstore at Hilton Plaza, I was served by Sophie, she was nice, very helpful, dealing friendly and professionally, thank Sophie, Regards, Michael Eskarous
mechel besada
mechel besada
01:01 01 Aug 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
06:16 31 Jul 26
I called in to the store to seek assistance to repair my driving glasses, which had again lost a pin. Manager Andrew repaired them immediately at no charge! Great customer service! Thank you! I can now drive my car home as we live interstate
Rosemary McDowell
Rosemary McDowell
04:01 31 Jul 26
Bianca is always so lovely and helpful with every appointment. Even when we don’t have appointments, she is so warm and willing to chat about things regarding our glasses. The staff are very lucky to have her as a manager!
Gabriella Burgess
Gabriella Burgess
00:37 30 Jul 26
Lovely experience today. Thanks team. You rock!
Tennielle Hammersley
Tennielle Hammersley
11:55 29 Jul 26
I have been a loyal customer of this optical store for years, and it truly stands out as the best on the coast. The staff is not only friendly but also incredibly knowledgeable about their products. They take the time to understand my needs and always provide excellent service. Whether it’s selecting the perfect pair of glasses or getting advice on lens options, I always leave feeling satisfied. I highly recommend this shop to anyone in need of quality optical services!
Ana Rocha
Ana Rocha
06:38 28 Jul 26
Good service nice staff
Snow
Snow
22:54 27 Jul 26
Very cool and friendly people who can assist you with any issues and suggestions and they will go to any lengths to help you and does the work before time and one of the best optical stores because I have seen places where they can’t even adjust the power properly🤓😎🥸The optometrist is very knowledgeable and professional person 🧍‍♂️I’m very impressed and satisfied.
GARGI Bhattacharya
GARGI Bhattacharya
01:46 25 Jul 26
Great customer service and solid range of frames to choose from
Warwick HVAC
Warwick HVAC
06:43 23 Jul 26
Kindly helping and extremely good experience. 很好的经历👍
lee yang
lee yang
05:09 22 Jul 26
Amazing service and hostility, good price.
Hawar Sabah
Hawar Sabah
07:09 21 Jul 26
I have been with this company for over 20 years and with this store for over 5 years or so. I always get excellent service from them and it is always fun to talk with the staff in the store. More importantly I talked to them about a friend who had an eye probllem, and they dealt with situation within hours. Well done and thanks
Chris Papadopoulos
Chris Papadopoulos
02:51 21 Jul 26
I had a great experience at Optical Superstore. The team fixed my glasses free of charge after they became bent on the sides, which I really appreciated. They were friendly, professional, and provided excellent customer service. It was a quick and hassle-free experience. I highly recommend Optical Superstore to anyone looking for reliable and helpful eye care.
Trisha Cabanig
Trisha Cabanig
22:40 19 Jul 26
For many years I struggled with cloudy vision and dry eyes. I had seen several different optometrists over that time, but never really felt I understood what was causing the problem. That changed when I met Vamsi at Deception Bay.Vamsi was incredibly thorough with the examination, took the time to explain everything clearly, and helped me understand the underlying issue rather than just treating the symptoms. He recommended IPL treatment as the best option.I've now completed two IPL sessions and have already noticed a significant improvement in my vision clarity and overall eye comfort. It's made a real difference to my daily life.I highly recommend Vamsi to anyone experiencing dry eye or vision issues. His professionalism, knowledge, and genuine care are outstanding, and I'm very grateful for the improvement I've experienced.
Wayne_B
Wayne_B
02:44 17 Jul 26
Lost my nose pad thing on my glasses and got it replaced glasses cleaned and readjust in no time! Also with an exceptional deal!!!!
rexson tse
rexson tse
23:25 16 Jul 26
Ivy is awesome and went above and beyond to fix my glasses! She is talented and i am very happy with the customer service i received.
Ragamithiran
Ragamithiran
03:05 12 Jul 26
Ivy provided excellent customer service and fixed my friends glasses in less than 30 mins. Fantastic
Thiraj Ramamoorthi
Thiraj Ramamoorthi
03:05 12 Jul 26
Mel and Ivy are superb, Ivy helped us fixing up some glasses that we believed were unfixable. Super talented and amazing staff and customer service.
Adarsh Anil Kumar
Adarsh Anil Kumar
03:03 12 Jul 26
Thuy was very knowledgeable, professional and efficient. I took my son there, and she was very good and friendly with him.
Bonnie Ho
Bonnie Ho
00:46 11 Jul 26
Wonderful customer service! I had my glasses cleaned, adjusted, and new frames ordered. It took me quite a while to find the frame I liked both in-store and online; they patiently helped me until I was sure of my choice. They were respectful and courteous!
Tuki Muzariri
Tuki Muzariri
07:19 09 Jul 26
I had damaged my glasses frame and they were twisted. I went in and spoke to the amazing Charlie. She straightened my frames for me so I could see again and was so kind. Thank you so much! Great service.
Aaron McKay
Aaron McKay
02:54 07 Jul 26
Great Service & Wide Selection! ⭐⭐⭐⭐⭐​I had a fantastic experience choosing my new glasses here. The staff are incredibly knowledgeable and superb at what they do, making sure I never felt rushed throughout the entire process. They have a wide range of high-quality frames and excellent lens options to choose from, all very well priced.​The whole process was friendly, relaxed, and genuinely enjoyable from start to finish. Thank you so much—I highly recommend them!
Chase Miller
Chase Miller
23:35 06 Jul 26
Love their range of frames! Staff is decent too ❤️
Aleena ata
Aleena ata
11:41 06 Jul 26
I have been going to Optical Superstore Casuarina for more than 10 years, since then the quality of service has always been great. Optometrist and staff are attentive and will never rush your appointment even they are at their busiest. Most of the time you can get your glasses same day which is amazing!!! Thank you Optical Superstore 😊
Ivanya Cunanan
Ivanya Cunanan
12:40 03 Jul 26
Thank you so much to the lovely team! One of the screws in my glasses fell out, and another optical store refused to fix them because I hadn’t bought the glasses there. Even though my glasses weren’t purchased from your store, you kindly found the right screw, repaired them for me, and didn’t charge me anything. I really appreciate your kindness and excellent customer service. Highly recommended!
Millie
Millie
00:07 01 Jul 26
I had an excellent experience at Casuarina Square branch! The staff were friendly, professional, and took the time to help me choose the perfect pair of glasses. A special shout-out to Marivic for helping me find the perfect frame at a very reasonable price and for always providing such thoughtful and attentive service.The eye examination was thorough, and everything was explained clearly, making the whole process easy and comfortable. The store has a fantastic selection of frames, and the customer service was outstanding from start to finish.I highly recommend this optical shop to anyone looking for quality eyewear, affordable prices, and exceptional customer service.
Vhonz Coppock
Vhonz Coppock
09:28 27 Jun 26
Much better than Eye Q
Ian
Ian
09:35 22 Jun 26
Friendly and prompt service. Highly recommend.
Shelley Nielson
Shelley Nielson
05:18 18 Jun 26
Gillian has the patience of a saint, and should win the award of the year. She is kind, patient, helpful and so easy to deal with.
Debbie McGregor
Debbie McGregor
03:37 12 Jun 26
Amazing serviceThey fix my glasses quick and very professional
Belal Al Mazlom
Belal Al Mazlom
06:21 11 Jun 26
Great service the person who served me today Sat 6th June (wish I could remember her name) was excellent great advice and arranged new prescription and repaired my sunglasses arms, amazing job better than new, will be coming back for new sunglasses in July. Thank you again
Colin Billington
Colin Billington
07:49 06 Jun 26
I had an excellent experience here. The staff were welcoming, professional, and made me feel comfortable from the moment I arrived. The optometrist was thorough, knowledgeable, and took the time to explain everything clearly. The eye examination was comprehensive, and I felt confident that my eye health was being well looked after. I highly recommend this practice to anyone looking for quality eye care in Port Macquarie.
Barbara Smith
Barbara Smith
05:10 05 Jun 26
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Optical Superstore Gymea

Trusted Eye Care across the Sutherland Shire

Address

102 Gymea Bay Rd, Gymea NSW 2227

Phone

(02) 9542 8722

OPENING HOURS

Monday

9:00 am – 5:00 pm

Tuesday

9:00 am – 5:00 pm

Wednesday

9:00 am – 5:00 pm

Thursday

9:00 am – 5:00 pm

Friday

9:00 am – 5:00 pm

Saturday

CLOSED

Sunday

CLOSED

Closed Sundays and All Public Holidays.

VISION SUPPORT ON GYMEA BAY ROAD

Optical Superstore is proudly 100% Australian owned and operated.

Conveniently located along Gymea Bay Road, Gymea, Optical Superstore is dedicated to delivering expert eyecare and genuine value across the Sutherland Shire and the Sydney region. Visit us in-store to explore our fantastic deals on multifocal glasses, contact lenses, prescription sunglasses, safety glasses, and more. We provide high-quality prescription eyewear and exceptional service at competitive prices, upholding our Super Service & Super Savings guarantee.

Book an eye test today with a highly qualified, tenant optometrist to maintain great eye health and optimal vision. Regular eye tests help in the early diagnosis of conditions such as age-related macular degeneration, glaucoma, cataracts, and in monitoring diseases like diabetes. Speak to our team at Optical Superstore Gymea to schedule your appointment. Most eye tests are bulk billed to Medicare.

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

Style meets savings with our extensive selection of affordable frame options at Optical Superstore Gymea. We offer a wide range of colours to match every preference and outfit, ensuring your frames align with your aesthetic. Let our enthusiastic optical dispensers assist you in finding the perfect pair to match your style and budget.

Take advantage of our 50% Off Your Second Pair offer, so you’re never without a spare set of glasses. Affordable eyewear makes great vision accessible to all Australians, reinforcing our Super Service & Super Savings promise.

Wide Range of Frames

Explore our selection of stylish and budget-friendly glasses and sunglasses frames, including international and designer brands at competitive prices.

Personalised Service

Our dedicated team of dispensers and support staff take the time to understand your needs and preferences, ensuring you find the ideal eyewear for your lifestyle.

Complimentary Aftercare

Visit your nearest store anytime for a free frame adjustment and cleaning, keeping your glasses comfortable and streak-free.

Optical Superstore endeavours to lead the way with multifocal pricing across Australia, working with Hoya Australia to provide premium prescription lenses without the inflated price tag.

Looking for blue block glasses, photochromic lenses, and polarised lenses options? We offer superior lens coatings designed to enhance, protect, and refine.

Need durable eyewear for the worksite? Our range of prescription safety frames is built for maximum protection across all industries. Speak with our trained staff for expert advice in selecting the best fit for your needs. By assessing your lifestyle and vision requirements, our team at Optical Superstore Gymea ensures the best vision outcomes and excellent value for money.

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

Optical Superstore is committed to reducing out-of-pocket costs while providing high-quality eyewear solutions. We accept ALL private health fund members with optical extras.

Do you have a current prescription you wish to use? Bring it in-store and speak with our team for a detailed quote or to process your health fund claim on-the-spot through HICAPS. With comprehensive options across our Low Gap Range for single vision and multifocals, health fund members can maximise their optical entitlements without compromising on quality.

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVES US!

Was great experience purchasing from hillton optical superstore,I had one of the nicest lady offering me tons of options,explaining what is the best options,tintined the glasses twice to meet my needs,thannk you for everything!
Lana Yan
Lana Yan
06:02 22 Aug 26
Very happy with my service at the Southgate plaza store. For both myself and my Daughter.I'd recommend OS to anyone needing Optical care.Thanks team.Andy. W 🙂
Mini Mad
Mini Mad
06:43 20 Aug 26
About three years ago I reluctantly switched from Hilton store (staff there were fantastic) as we moved home so now go to Marion store. Staff at Marion are also fantastic. Everyone is great! Thanks so much to Shelley recently for her help and patience in selecting new frames.
Helen Talbot
Helen Talbot
00:07 20 Aug 26
Really great team working here! Guys know their stuff and give thorough care from start to finish, highly recommend!
Eksith Ranasinghe
Eksith Ranasinghe
12:25 19 Aug 26
Extremely helpful, especially at short notice, after losing my glasses. Provided a timely appointment, offered advice with frame selection, and tested my sight and vision very professionally.
rick klima
rick klima
01:38 19 Aug 26
Lovely staff - so patient and helpful. Affordable yet attractive selection of frames. Thankyou😊
Anne Graham
Anne Graham
06:47 18 Aug 26
The nicest staff, very helpfulThey will make sure you have the correct eyeware to suit you.Picked up my safety glasses today and perfect. The staff were brilliant
Leanne Nayler
Leanne Nayler
11:16 10 Aug 26
Sara Sarinella couldn't be anymore helpfulI have a lot of problems with my eyes and glasses and Sara worked though it all and nailed itPicked my glasses up , absolutely perfectThanks again to Sara
Dee Dicicco
Dee Dicicco
03:30 10 Aug 26
The team at Optical Superstore Mitcham really take the stress out of buying optical products. I recently purchased some new glasses and was very impressed with the ease of arranging an eyetest, the help I received choosing and correctly fitting my glasses and the turnaround time for collection. The staff are not only professional and knowledgeable about their products but also very friendly and welcoming. A very positive experience, I highly recommend!
Nicola Richards
Nicola Richards
03:42 08 Aug 26
Amy, Matthew and the team are fantastic.
Col Ramsay
Col Ramsay
06:36 06 Aug 26
Great service by friendly professional staff.
Noel Walsh
Noel Walsh
08:49 05 Aug 26
Superb services. Friendly and meticulous works. Highly recommended. There's always savings.
Hathy Auv
Hathy Auv
05:16 05 Aug 26
I cannot speak highly enough of the team at Optical Superstore Casuarina, especially Vic. The level of service I received was exceptional from start to finish. Vic responded promptly, took the time to explore different solutions, and went above and beyond to help me find my favorite crocs frames. It's rare to come across someone so genuinely helpful, professional, and committed to customer satisfaction (even when in a different state). So thank you Vic and the team for helping a former NT resident. Take care.FG
Flo Guillet
Flo Guillet
06:31 04 Aug 26
Could not be happier.. purchased 2 pairs.. great staff could not do enough. After sales service exceptional .. Happy team
Cynthia
Cynthia
08:55 03 Aug 26
Outstanding service from Sophie who looked after my purchase of new lenses and had a wealth of knowledge regarding any questions I had.Highly recommend.
Todd Wheeler
Todd Wheeler
04:40 01 Aug 26
Excellent service and friendly staff. Highly recommend optical Superstore Toowoomba for your next set of glasses and vision test.
Michelle Anderson
Michelle Anderson
03:14 01 Aug 26
My uncle broke his frames beyond repair while on holiday, we went to a few other optometrists who couldn’t help. The staff working here immediately tried to help and began searching for a frame that would fit and managed to find one for his 30 year old glasses. The frame price was very reasonable and cheap and the staff working chucked in the case for free. We couldn’t have been happier with the service we got from the staff
Georgia Evans
Georgia Evans
02:01 01 Aug 26
Very helpful for my sunglasses, thanks !
vero heriot
vero heriot
01:48 01 Aug 26
I’m very happy with the professional services I received from Optical Superstore at Hilton Plaza, I was served by Sophie, she was nice, very helpful, dealing friendly and professionally, thank Sophie, Regards, Michael Eskarous
mechel besada
mechel besada
01:01 01 Aug 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
06:16 31 Jul 26
I called in to the store to seek assistance to repair my driving glasses, which had again lost a pin. Manager Andrew repaired them immediately at no charge! Great customer service! Thank you! I can now drive my car home as we live interstate
Rosemary McDowell
Rosemary McDowell
04:01 31 Jul 26
Bianca is always so lovely and helpful with every appointment. Even when we don’t have appointments, she is so warm and willing to chat about things regarding our glasses. The staff are very lucky to have her as a manager!
Gabriella Burgess
Gabriella Burgess
00:37 30 Jul 26
Lovely experience today. Thanks team. You rock!
Tennielle Hammersley
Tennielle Hammersley
11:55 29 Jul 26
I have been a loyal customer of this optical store for years, and it truly stands out as the best on the coast. The staff is not only friendly but also incredibly knowledgeable about their products. They take the time to understand my needs and always provide excellent service. Whether it’s selecting the perfect pair of glasses or getting advice on lens options, I always leave feeling satisfied. I highly recommend this shop to anyone in need of quality optical services!
Ana Rocha
Ana Rocha
06:38 28 Jul 26
Good service nice staff
Snow
Snow
22:54 27 Jul 26
Very cool and friendly people who can assist you with any issues and suggestions and they will go to any lengths to help you and does the work before time and one of the best optical stores because I have seen places where they can’t even adjust the power properly🤓😎🥸The optometrist is very knowledgeable and professional person 🧍‍♂️I’m very impressed and satisfied.
GARGI Bhattacharya
GARGI Bhattacharya
01:46 25 Jul 26
Great customer service and solid range of frames to choose from
Warwick HVAC
Warwick HVAC
06:43 23 Jul 26
Kindly helping and extremely good experience. 很好的经历👍
lee yang
lee yang
05:09 22 Jul 26
Amazing service and hostility, good price.
Hawar Sabah
Hawar Sabah
07:09 21 Jul 26
I have been with this company for over 20 years and with this store for over 5 years or so. I always get excellent service from them and it is always fun to talk with the staff in the store. More importantly I talked to them about a friend who had an eye probllem, and they dealt with situation within hours. Well done and thanks
Chris Papadopoulos
Chris Papadopoulos
02:51 21 Jul 26
I had a great experience at Optical Superstore. The team fixed my glasses free of charge after they became bent on the sides, which I really appreciated. They were friendly, professional, and provided excellent customer service. It was a quick and hassle-free experience. I highly recommend Optical Superstore to anyone looking for reliable and helpful eye care.
Trisha Cabanig
Trisha Cabanig
22:40 19 Jul 26
For many years I struggled with cloudy vision and dry eyes. I had seen several different optometrists over that time, but never really felt I understood what was causing the problem. That changed when I met Vamsi at Deception Bay.Vamsi was incredibly thorough with the examination, took the time to explain everything clearly, and helped me understand the underlying issue rather than just treating the symptoms. He recommended IPL treatment as the best option.I've now completed two IPL sessions and have already noticed a significant improvement in my vision clarity and overall eye comfort. It's made a real difference to my daily life.I highly recommend Vamsi to anyone experiencing dry eye or vision issues. His professionalism, knowledge, and genuine care are outstanding, and I'm very grateful for the improvement I've experienced.
Wayne_B
Wayne_B
02:44 17 Jul 26
Lost my nose pad thing on my glasses and got it replaced glasses cleaned and readjust in no time! Also with an exceptional deal!!!!
rexson tse
rexson tse
23:25 16 Jul 26
Ivy is awesome and went above and beyond to fix my glasses! She is talented and i am very happy with the customer service i received.
Ragamithiran
Ragamithiran
03:05 12 Jul 26
Ivy provided excellent customer service and fixed my friends glasses in less than 30 mins. Fantastic
Thiraj Ramamoorthi
Thiraj Ramamoorthi
03:05 12 Jul 26
Mel and Ivy are superb, Ivy helped us fixing up some glasses that we believed were unfixable. Super talented and amazing staff and customer service.
Adarsh Anil Kumar
Adarsh Anil Kumar
03:03 12 Jul 26
Thuy was very knowledgeable, professional and efficient. I took my son there, and she was very good and friendly with him.
Bonnie Ho
Bonnie Ho
00:46 11 Jul 26
Wonderful customer service! I had my glasses cleaned, adjusted, and new frames ordered. It took me quite a while to find the frame I liked both in-store and online; they patiently helped me until I was sure of my choice. They were respectful and courteous!
Tuki Muzariri
Tuki Muzariri
07:19 09 Jul 26
I had damaged my glasses frame and they were twisted. I went in and spoke to the amazing Charlie. She straightened my frames for me so I could see again and was so kind. Thank you so much! Great service.
Aaron McKay
Aaron McKay
02:54 07 Jul 26
Great Service & Wide Selection! ⭐⭐⭐⭐⭐​I had a fantastic experience choosing my new glasses here. The staff are incredibly knowledgeable and superb at what they do, making sure I never felt rushed throughout the entire process. They have a wide range of high-quality frames and excellent lens options to choose from, all very well priced.​The whole process was friendly, relaxed, and genuinely enjoyable from start to finish. Thank you so much—I highly recommend them!
Chase Miller
Chase Miller
23:35 06 Jul 26
Love their range of frames! Staff is decent too ❤️
Aleena ata
Aleena ata
11:41 06 Jul 26
I have been going to Optical Superstore Casuarina for more than 10 years, since then the quality of service has always been great. Optometrist and staff are attentive and will never rush your appointment even they are at their busiest. Most of the time you can get your glasses same day which is amazing!!! Thank you Optical Superstore 😊
Ivanya Cunanan
Ivanya Cunanan
12:40 03 Jul 26
Thank you so much to the lovely team! One of the screws in my glasses fell out, and another optical store refused to fix them because I hadn’t bought the glasses there. Even though my glasses weren’t purchased from your store, you kindly found the right screw, repaired them for me, and didn’t charge me anything. I really appreciate your kindness and excellent customer service. Highly recommended!
Millie
Millie
00:07 01 Jul 26
I had an excellent experience at Casuarina Square branch! The staff were friendly, professional, and took the time to help me choose the perfect pair of glasses. A special shout-out to Marivic for helping me find the perfect frame at a very reasonable price and for always providing such thoughtful and attentive service.The eye examination was thorough, and everything was explained clearly, making the whole process easy and comfortable. The store has a fantastic selection of frames, and the customer service was outstanding from start to finish.I highly recommend this optical shop to anyone looking for quality eyewear, affordable prices, and exceptional customer service.
Vhonz Coppock
Vhonz Coppock
09:28 27 Jun 26
Much better than Eye Q
Ian
Ian
09:35 22 Jun 26
Friendly and prompt service. Highly recommend.
Shelley Nielson
Shelley Nielson
05:18 18 Jun 26
Gillian has the patience of a saint, and should win the award of the year. She is kind, patient, helpful and so easy to deal with.
Debbie McGregor
Debbie McGregor
03:37 12 Jun 26
Amazing serviceThey fix my glasses quick and very professional
Belal Al Mazlom
Belal Al Mazlom
06:21 11 Jun 26
Great service the person who served me today Sat 6th June (wish I could remember her name) was excellent great advice and arranged new prescription and repaired my sunglasses arms, amazing job better than new, will be coming back for new sunglasses in July. Thank you again
Colin Billington
Colin Billington
07:49 06 Jun 26
I had an excellent experience here. The staff were welcoming, professional, and made me feel comfortable from the moment I arrived. The optometrist was thorough, knowledgeable, and took the time to explain everything clearly. The eye examination was comprehensive, and I felt confident that my eye health was being well looked after. I highly recommend this practice to anyone looking for quality eye care in Port Macquarie.
Barbara Smith
Barbara Smith
05:10 05 Jun 26
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Frequently asked questions

Where is Optical Superstore Gymea located?

Optical Superstore Gymea is located at 102 Gymea Bay Road (directly across from St Catherine Laboure Primary School). There is plenty of on-street parking, and designated carparks towards the train station further down Gymea Bay Road.

Do I need an appointment for an eye test, or do you accept walk-ins?

Occasionally a free appointment spot may be available for a walk-in, however, we do run on appointment times. The best thing to do is to book online and reserve a vacancy with our easy online booking system. Just select BOOK A TEST, below to start the process now.

Can I claim my optical purchase through my health fund on the spot?

Yes. With HICAPS available in-store we can make your claim for optical on-the-spot. If you’re shopping around we can provide a detailed quote, showing you the full breakdown for your frames, lenses, the contribution from your health fund provider, and the gap (if applicable—we offer an excellent No & Low Gap deal!).

What is your warranty and return policy on glasses?

Prescription eyewear from Optical Superstore comes with a detail warranty and return policy on glasses. Prescription changes are warrantied for 3 months. Damage to your frame and lenses is warrantied for 12 months depending on the use case. If you have any concerns about your prescription glasses purchase at Optical Superstore, please contact your nearest location.

Do you provide repairs or adjustments for glasses?

Yes, qualified optical dispensers at Gymea can adjust your glasses if they are out of alignment. We offer this as a free service as part of our aftercare for customers. Some repairs can be performed in-store as well, in the case of replacing nose pads, temple trims, and sometimes temple arms. If your glasses require attention please drop by during business hours for tailored support.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.