We accept ALL health fund members

The Optical Superstore Has Arrived in Deception Bay

Optometrist Deception Bay

Everyday Eyecare Support with SUPER SERVICE | SUPER SAVINGS​

Are you seeking quality eyeglasses, sunglasses, and contact lenses at SUPER prices? What about a local optometrist for a Deception Bay eye test? We offer Bulk-billed eye test services, too. Welcome to The Optical Superstore!

We also offer comprehensive eye care services, including expert eye examinations, contact lens fittings, and frame styling assistance.

We’re passionate about providing exceptional service and ensuring customer satisfaction. With a broad selection of eyewear for every style and budget, your support team of dispensers and optical assistants is here to help you solve your vision and lifestyle needs. Find the perfect eyewear options, including glasses, sunglasses, or contact lenses, today.

Optical Superstore DECEPTION BAY

Shop 1, Market Square Deception Bay Cnr Deception Bay Road, Bay Ave, Deception Bay QLD 4508, Australia
Phone : (07) 3186 4670

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 7:00 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 4:00 pm
Sunday Closed

Sunday and public holidays we are closed..

Optical Superstore DECEPTION BAY

Shop 1, Market Square Deception Bay Cnr Deception Bay Road, Bay Ave, Deception Bay QLD 4508, Australia
Phone : (07) 3186 4670

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 7:00 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 4:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Everyday SUPER SERVICE | Finally Available in D-Bay!

Here’s what you can expect to find in Deception Bay Optical Superstore:

Everyday SUPER SAVINGS | Deception Bay

Look no further than The Optical Superstore for amazing deals on top-quality eyewear:

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SUPER SAVINGS in D-Bay

We offer excellent value for money with a wide range of eyeglasses, sunglasses, and contact lenses to suit every budget. With The Optical Superstore, the savings are yours with our transparent pricing structure for all customers. Whether you’re after on-trend eyewear with international brands or popular Australian brands or working within a budget but not at the cost of quality, we have eyewear options for the whole family, providing all the latest trends and styles.

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Bulk Discount Packages

Contact lenses are just one of our specialties; buy a 6-month or 12-month supply of all the big-name brands in contact lenses at a fraction of the cost.

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Private Health Fund | Optical Extras

· DID YOU KNOW? We accept ALL private health insurance funds with optical extras. Are you interested to know what your optical benefits get you at The Optical Superstore? Get in touch today–there’s no deception with Optical Superstore in D-Bay! We’re here to ensure your Health Fund does the bulk of the heavy lifting with your eye care and eyewear needs. Making affordability awesome is what we do. From premium lens designs (ask about the HT Precision multifocal lenses) to SUPER spectacle frame quality, such as sturdy titanium or beautiful acetates. We’re reinventing clear vision for the whole family.

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Providing SUPER with our No & Low Gap

With the increased costs of managing your Health Fund every year, we’re fully aware of the need for reward returns on your Optical Extras. We’re all about offering better than standard back with your health fund benefits. See us in Market Square Deception Bay for a full range of lens features and frame designs within our No & Low Gap offers!

DID YOU KNOW?

Optical Superstore’s No & Low Gap range includes:
Thinner and lighter mid-index materials (1.55 Stellify by HOYA), spring-hinge design frames, anti-reflective coated lenses, photochromatic, colour-changing lenses with QuickTint, and polarised or UV-tinted upgrades as part of our feature-packed deals.

OUR SERVICES

Book an Eye Test Today!

Whether you’re looking for your next new favourite pair of glasses, considering contact lenses, or want to get your eyes checked, and you’re looking for “an optometrist in Deception Bay, near me,” The Optical Superstore in D-Bay is the perfect destination for all your eye care needs.

Book your eye test online today and experience the Optical Superstore in D-Bay Difference!

Or, call us at 1300 626 774 to schedule an appointment with one of our friendly team.

We look forward to seeing your eyes soon!

OUR CUSTOMERS LOVE US!

See what our satisfied customers say about us.

“We were recommended to visit Micheal, and thank goodness, what a true gentleman! He was kind, helpful, informative, gentle, and gave my daughter hope and understanding….

The service that Pania and Carolyn provided for me when i was choosing my most recent pair of glasses went above and beyond my expectations. They were incredibly patient with me as i was so indecisive and unsure of what i needed. They talked me through all the options, guided me and allowed me time to process. They helped me to choose frames that suited my face and fitted my budget. Pania researched my options and discussed them with the optometrist to give me what i need. In past years i have also been thankful for Luke and the service he had also provided. The staff are all committed to personally helping as much as they can. I would highly recommend this store and am thankful for the service that the staff provide along with the suitably priced glasses.Thank you Optical Superstore staff for looking after your customers so well.
Kylie Williams
Kylie Williams
13:26 02 Jul 25
relatively new glasses frame broke - dropped them in close to closing time expecting to leave glasses for several days. came back a few min later to find the lovely lady had found a replacement frame and put my lenses in.
Peter Turner
Peter Turner
22:28 30 Jun 25
I recently visited this store for my eye checkup. The experience was thorough and professional. The staff were friendly, knowledgeable and provided great customer service. I highly recommend this store for all your optical needs.
Himanshu Patel
Himanshu Patel
06:35 30 Jun 25
The service was awesome,Staff is very kind and had answers to all our complex questions.
Enoch Gandhi
Enoch Gandhi
09:10 28 Jun 25
Wonderful staff and service.
Mick Xsploder
Mick Xsploder
23:04 26 Jun 25
I attended the Optical Superstore at Mount Ommaney (Qld) to get my glasses repaired and the service was excellent. The lady went out of her way to assist me! Thanks Optical Superstore, Mount Ommaney Qld. 10/10!
Wayne Davey
Wayne Davey
00:48 25 Jun 25
I would just like to thank the staff for professional service especially the optometrist.
Margaret Egan
Margaret Egan
00:01 25 Jun 25
Super helpful and very professional staff. Exceptional frame fitting service, with a genuine care for eye health and the supply of correct prescription. I've had glasses for most of my life and experienced very few optometrist services with this level of detail. I highly recommend them. Thank you, Kim.
Yonk Lohman
Yonk Lohman
07:15 23 Jun 25
Did an excellent repair job on glasses that had been completely snapped. Then refused payment. Friendly and super helpful.
Linda Gale
Linda Gale
06:18 20 Jun 25
As well as good glasses at a reasonable price, the optimist identified a lesion on my eyelid, referred me to Alice Springs Hospital, then I had day surgery to remove it. Really happy with the thoroughness of eye examination, also good prices and style advice from Wolfgang.
theheadland
theheadland
00:17 14 Jun 25
Called into the store today when travelling to Darwin and had my glasses repaired. Took them 5 minutes and came back repaired, cleaned, new cleaning cloth and in a new case. No cost and handed back with a smile. Absolutely brilliant service, thank you so much. Gary
Gary Burslem
Gary Burslem
09:56 06 Jun 25
Just had new glasses made,joe and deb went far and above the normal expected service, if you need new glasses don't look any further than optical superstore morayfield best service best price what more could you want or expect 10/10
Glenn Steele
Glenn Steele
06:51 06 Jun 25
I brought in my bent glasses for repair, and this shop was amazing! Super helpful, quick service, and the staff were really friendly and genuinely wanted to help. The store is clean, has lots of options, and the prices are great. Definitely recommend this place!
Jakarin Srisumran
Jakarin Srisumran
03:39 06 Jun 25
Friendly staff - highly recommend A+++++
maria viner
maria viner
03:22 03 Jun 25
They fixed my glasses from Bailey Nelson for free and wouldn’t let me pay them! Even though I hadn’t bought the glasses from them, much appreciated and great service
Sophie
Sophie
08:32 30 May 25
Needed some assistance as I’d tripped and bent my prescription glasses - Liam came to the rescue, what a true champion! He has such a lovely nature and I immediately felt comfortable. Liam made the adjustments needed so I could basically see again, making sure the glasses sat straight on my face too - I seriously couldn’t have been happier! We’re traveling interstate, a long way from home, so definitely a little anxious, but The Optical Superstore, in Hervey Bay, definitely lived up to their name, with Liam wearing the cape - thank you 😇
Sheri Crawshaw
Sheri Crawshaw
04:04 30 May 25
The staff at Optical Superstore Stocklands Rockhampton are simply amazing. I am very grateful for the care and Five star service. Have never been treated so friendly and sincerely. Thank you AAAAA+++++
wayne howie
wayne howie
03:48 30 May 25
Some of the negative messages here or 1 star reviews given by some not sure if they are genuine. More so if you read their reviews it is easy to make out that they are posted by someone who is either a competitor or have some other agendas
Daniel
Daniel
01:21 23 May 25
Fantastic service! The team at Optical Supastore were incredibly friendly and helpful, especially with my kids. They made the whole experience easy and enjoyable. Great range of quality products too – we’ll definitely be coming back!
Smit Desai
Smit Desai
07:04 21 May 25
Was happy with optometrist they check my eyes told me I had take drops and look after my eye health
Ante Saric
Ante Saric
01:15 21 May 25
Excellent eye check and very good service in the shop. Thank you!
Peter Bell
Peter Bell
07:09 20 May 25
I highly recommend this optical superstore at Sunnybank Hills Shopping Mall. We've been visiting for several years, and the staff, especially Ankush and Thuy Nguyen, are always helpful and friendly. They consistently provide great guidance, ensuring you find the best options tailored to your needs.
Navin Kondaguli
Navin Kondaguli
22:55 17 May 25
Very good service.
Mark C (Ronnie)
Mark C (Ronnie)
06:46 17 May 25
I am very happy and satisfied with their excellent service. The staff and the manager were very helpful and polite. They were very patient and assisted me to select the right frame suitable to me. I am happy I came to this branch to get my spectacle.
Gnanaki Ponniah
Gnanaki Ponniah
03:46 17 May 25
Top class service. Each and every staff has been extremely helpful. They provide genuine guidance, backed by scientific knowledge and proof. Many thanks 🙌
Pratima Chauhan
Pratima Chauhan
01:11 17 May 25
We have been long-term customers of The Optical Superstore, and our experience over the years has been exceptional. Every visit is met with friendly, professional service, and our needs are always addressed. The staff consistently go above and beyond to ensure we’re comfortable, well-informed, and completely satisfied with our eyewear choices. Whether it’s a routine check-up, new frames, or special lens requirements, the team handles everything with efficiency and genuine courtesy. We highly recommend them to anyone looking for quality eye care and excellent customer service!. Thank you.
Very good service
vinod kaushik
vinod kaushik
23:57 15 May 25
One of the service you can count on , reliable and countable with wide range of frames and glasses available.
Jitin Kapur
Jitin Kapur
03:39 15 May 25
Aleena is a great optometrist! Very good service,highly recommended optical superstore in Nowra
Krishnan Ramasamy
Krishnan Ramasamy
01:54 15 May 25
Have always had a pleasant experience. And have been going for many years. After trying many other services.Thank you for your great service.
David Norsworthy
David Norsworthy
22:26 14 May 25
Been coming here many yearsAnd the team here always go above and beyond to get my glasses rightGreat service great value
derek page
derek page
02:38 14 May 25
Very friendly and professional setup. Optometrist were able to resolve the query and offer professional advice for a very reasonable fees.
Sundip Borse
Sundip Borse
01:33 14 May 25
My husband and I in Yeppoon for a wedding over the weekend of the 26th April. My husband had broken his half-frame glasses and whilst the lovely and helpful Sue was unable to do the repair, she left a note for Emily to try and repair them the following day. Emily spent at least an hour trying to retrieve the fishing line from inside the side arm - even asking the Minute Man next door for some sort of tool to help. Emily was so patient, even apologising for taking so long. In the end she was able to repair the glasses and then wouldn’t accept any payment for her trouble (I am a customer of Optical Superstore in Brisbane). Thank you Sue and Emily for such wonderful customer service.
Ron and Jane
Ron and Jane
00:54 14 May 25
Excellent Customer Service and Product Knowledge. Would highly recommend Optical Superstore. Very Professional too…
Sachin Rabade
Sachin Rabade
11:11 13 May 25
Excellent experience with glasses !!
amrish trivedi
amrish trivedi
08:59 13 May 25
Thank you for your patient and support with my mum. You did awesome job. We will be back
Sylvie
Sylvie
01:27 12 May 25
On my first visit Absolutely the best consult I've ever experiencedThank you Lona you have the gift⭐⭐⭐⭐⭐
Sandy G
Sandy G
08:16 10 May 25
Thank you to the team at the optical superstore. I went in this morning after having no luck anywhere else trying to get my glasses fixed. They were able to fix my glasses with ease and were so willing to do so. Great service and extremely professional.
Louis
Louis
23:50 05 May 25
Had too visit the optical superstore in gateway a couple of times in the last month and the service I received was amazing on both occasions. Lori helped me understand what was going on with my eyes for the first time in visiting optometrists for the.past 40 years! And the staff very helpful and friendly.😀
Nathan Wilson
Nathan Wilson
00:03 05 May 25
Had multiple eye tests and belfs to help with dry eyes. Store is well presented and staff are super friendly.
j
j
11:06 30 Apr 25
Good customer service 👍
Robbo (Robbo)
Robbo (Robbo)
22:43 28 Apr 25
I’ve been to both Marion and Black Forest stores. An absolutely MASSIVE shoutout to Sarinella, she was beyond helpful and so kind. Made the entire experience so easy and enjoyable. She has such a jovial mannerisms and made me feel very relaxed. She put my service above and beyond despite juggling multiple jobs and customers. Had my first eye test at Marion then went to Black Forest and saw she was there. Was beyond happy to have Sarinella look after me once again. Whatever stores she’s at I’ll follow and a shout out to her manager for having a great staff member.
Bella
Bella
07:59 26 Apr 25
Excellent service eye test and glassesThankyou Danielle and the staff and the great prices 🤗 and the manager
Jojo Hughes
Jojo Hughes
06:10 26 Apr 25
I am so pleased with the service and the way they go out of their way to help.I'm an extremely busy person, traveling everywhere for work.When I was unable to attend t the store during business hours to collect my new glasses, Nissa , met me outside of hours and delivered and fit my new glasses for me.I could not be more grateful.I have been coming to this store for years.. but you have a customer for life in me.Thank you so much Nissa.. your a star.
Donald Noyes
Donald Noyes
20:42 24 Apr 25
I saw Alex today who took the time to comprehensively explain my eye test results and why I have been given multiple recommendations which I was confused about. I am truly grateful for Alex in giving me clarity.
Sandra Maxwell
Sandra Maxwell
10:12 24 Apr 25
Fantastic store, great and friendly staff
Ben Sharp
Ben Sharp
09:42 22 Apr 25
Optical Superstore Southgate Plaza;Great service from everyone I came into contact with both in person and over the phone - receptionist, assistants, and optometrist.In particular William was absolutely fantastic - he took initiative to find different options so I could choose the perfect frames after consulting with me. He was super helpful and friendly, it makes such a difference when dealing with someone that actually seems to enjoy their job.Highly recommend this particular store.
They’re very nice. Highly recommend
Karl Stephen Agaton
Karl Stephen Agaton
08:37 08 Apr 25
The best knowledge ive seen, leaves other well known stores for dead . Got everything right first time well worth the drive from taree.
Scott Scott
Scott Scott
05:48 06 Apr 25
They are really quick and have good customer service
shari alawattage
shari alawattage
05:05 03 Apr 25
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Optical Superstore Deception Bay

Quality Eye Care Now Closer to Home

Address

Shop 1, Market Square Deception Bay Cnr Deception Bay Road, Bay Ave, Deception Bay QLD 4508, Australia

Phone

(07) 3186 4670

OPENING HOURS

Monday

9:00 am – 5:30 pm

Tuesday

9:00 am – 5:30 pm

Wednesday

9:00 am – 5:30 pm

Thursday

9:00 am – 7:00 pm

Friday

9:00 am – 5:30 pm

Saturday

9:00 am – 4:00 pm

Sunday

CLOSED

Closed Sundays and All Public Holidays.

VISION SUPPORT IN DECEPTION BAY

Optical Superstore is proudly 100% Australian owned and operated.

Conveniently located in Market Square, Deception Bay, Optical Superstore is dedicated to delivering expert eyecare and genuine value to our local community. Visit us in-store to explore our fantastic deals on multifocal glasses, contact lenses, prescription sunglasses, safety glasses, and optical accessories. We provide high-quality prescription eyewear and exceptional service at competitive prices, upholding our Super Service & Super Savings guarantee.

Book an eye test today with a tenant optometrist to maintain great eye health and optimal vision clarity. Regular eye tests by a qualified tenant optometrist help in the early diagnosis of conditions such as age-related macular degeneration, glaucoma, and cataracts, and in monitoring diseases like diabetes and dry eye disease (DED).

Speak to our team at Optical Superstore Deception Bay to schedule your appointment with a tenant optometrist. Most eye tests are bulk billed to Medicare.

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

Style meets savings with our extensive selection of affordable frame options at Optical Superstore Deception Bay. We offer a great range of colours and styles to match every preference and outfit, ensuring your frames compliment your look. Let our enthusiastic optical dispensers assist you in finding the perfect pair to match your style and budget.

Take advantage of our 50% Off Your Second Pair offer, so you’re never without a backup set of specs. Affordable eyewear makes great vision accessible to all Australians, reinforcing our Super Service & Super Savings promise.

Wide Range of Frames

We stock a diverse selection of stylish and budget-friendly glasses and sunglasses frames, including international and designer brands at competitive prices.

Personalised Service

Our dedicated team takes the time to understand your needs and preferences, ensuring you find the ideal eyewear for your lifestyle.

Complimentary Aftercare

Visit your nearest store anytime for a free frame adjustment and cleaning, keeping your glasses comfortable and streak-free.

Optical Superstore strives to the lead the way with great pricing and exceptional options with multifocals across Australia. Working with Hoya Australia to provide premium prescription lenses without the inflated price tag, ask us about blue block glasses, photochromic lenses, and polarised lenses, as well as our superior lens coatings designed to enhance, protect, and refine.

Need durable eyewear for the worksite? Our range of prescription safety frames is built for maximum protection across all industries. Speak with our trained staff for expert advice in selecting the best fit for your needs. By discussing your lifestyle and vision requirements, our team at Optical Superstore Deception Bay ensures the best vision outcomes as well as real value for money.

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

Optical Superstore is committed to reducing out-of-pocket costs while providing high-quality eyewear solutions. We accept ALL private health fund members with optical extras.

Already have a current prescription? Bring it in-store and speak with our team for a detailed quote or to process your health fund claim on-the-spot through HICAPS. With comprehensive options across our No & Low Gap Range for single vision and multifocals, health fund members can maximise their optical entitlements without compromising on quality.

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVES US!

The service that Pania and Carolyn provided for me when i was choosing my most recent pair of glasses went above and beyond my expectations. They were incredibly patient with me as i was so indecisive and unsure of what i needed. They talked me through all the options, guided me and allowed me time to process. They helped me to choose frames that suited my face and fitted my budget. Pania researched my options and discussed them with the optometrist to give me what i need. In past years i have also been thankful for Luke and the service he had also provided. The staff are all committed to personally helping as much as they can. I would highly recommend this store and am thankful for the service that the staff provide along with the suitably priced glasses.Thank you Optical Superstore staff for looking after your customers so well.
Kylie Williams
Kylie Williams
13:26 02 Jul 25
relatively new glasses frame broke - dropped them in close to closing time expecting to leave glasses for several days. came back a few min later to find the lovely lady had found a replacement frame and put my lenses in.
Peter Turner
Peter Turner
22:28 30 Jun 25
I recently visited this store for my eye checkup. The experience was thorough and professional. The staff were friendly, knowledgeable and provided great customer service. I highly recommend this store for all your optical needs.
Himanshu Patel
Himanshu Patel
06:35 30 Jun 25
The service was awesome,Staff is very kind and had answers to all our complex questions.
Enoch Gandhi
Enoch Gandhi
09:10 28 Jun 25
Wonderful staff and service.
Mick Xsploder
Mick Xsploder
23:04 26 Jun 25
I attended the Optical Superstore at Mount Ommaney (Qld) to get my glasses repaired and the service was excellent. The lady went out of her way to assist me! Thanks Optical Superstore, Mount Ommaney Qld. 10/10!
Wayne Davey
Wayne Davey
00:48 25 Jun 25
I would just like to thank the staff for professional service especially the optometrist.
Margaret Egan
Margaret Egan
00:01 25 Jun 25
Super helpful and very professional staff. Exceptional frame fitting service, with a genuine care for eye health and the supply of correct prescription. I've had glasses for most of my life and experienced very few optometrist services with this level of detail. I highly recommend them. Thank you, Kim.
Yonk Lohman
Yonk Lohman
07:15 23 Jun 25
Did an excellent repair job on glasses that had been completely snapped. Then refused payment. Friendly and super helpful.
Linda Gale
Linda Gale
06:18 20 Jun 25
As well as good glasses at a reasonable price, the optimist identified a lesion on my eyelid, referred me to Alice Springs Hospital, then I had day surgery to remove it. Really happy with the thoroughness of eye examination, also good prices and style advice from Wolfgang.
theheadland
theheadland
00:17 14 Jun 25
Called into the store today when travelling to Darwin and had my glasses repaired. Took them 5 minutes and came back repaired, cleaned, new cleaning cloth and in a new case. No cost and handed back with a smile. Absolutely brilliant service, thank you so much. Gary
Gary Burslem
Gary Burslem
09:56 06 Jun 25
Just had new glasses made,joe and deb went far and above the normal expected service, if you need new glasses don't look any further than optical superstore morayfield best service best price what more could you want or expect 10/10
Glenn Steele
Glenn Steele
06:51 06 Jun 25
I brought in my bent glasses for repair, and this shop was amazing! Super helpful, quick service, and the staff were really friendly and genuinely wanted to help. The store is clean, has lots of options, and the prices are great. Definitely recommend this place!
Jakarin Srisumran
Jakarin Srisumran
03:39 06 Jun 25
Friendly staff - highly recommend A+++++
maria viner
maria viner
03:22 03 Jun 25
They fixed my glasses from Bailey Nelson for free and wouldn’t let me pay them! Even though I hadn’t bought the glasses from them, much appreciated and great service
Sophie
Sophie
08:32 30 May 25
Needed some assistance as I’d tripped and bent my prescription glasses - Liam came to the rescue, what a true champion! He has such a lovely nature and I immediately felt comfortable. Liam made the adjustments needed so I could basically see again, making sure the glasses sat straight on my face too - I seriously couldn’t have been happier! We’re traveling interstate, a long way from home, so definitely a little anxious, but The Optical Superstore, in Hervey Bay, definitely lived up to their name, with Liam wearing the cape - thank you 😇
Sheri Crawshaw
Sheri Crawshaw
04:04 30 May 25
The staff at Optical Superstore Stocklands Rockhampton are simply amazing. I am very grateful for the care and Five star service. Have never been treated so friendly and sincerely. Thank you AAAAA+++++
wayne howie
wayne howie
03:48 30 May 25
Some of the negative messages here or 1 star reviews given by some not sure if they are genuine. More so if you read their reviews it is easy to make out that they are posted by someone who is either a competitor or have some other agendas
Daniel
Daniel
01:21 23 May 25
Fantastic service! The team at Optical Supastore were incredibly friendly and helpful, especially with my kids. They made the whole experience easy and enjoyable. Great range of quality products too – we’ll definitely be coming back!
Smit Desai
Smit Desai
07:04 21 May 25
Was happy with optometrist they check my eyes told me I had take drops and look after my eye health
Ante Saric
Ante Saric
01:15 21 May 25
Excellent eye check and very good service in the shop. Thank you!
Peter Bell
Peter Bell
07:09 20 May 25
I highly recommend this optical superstore at Sunnybank Hills Shopping Mall. We've been visiting for several years, and the staff, especially Ankush and Thuy Nguyen, are always helpful and friendly. They consistently provide great guidance, ensuring you find the best options tailored to your needs.
Navin Kondaguli
Navin Kondaguli
22:55 17 May 25
Very good service.
Mark C (Ronnie)
Mark C (Ronnie)
06:46 17 May 25
I am very happy and satisfied with their excellent service. The staff and the manager were very helpful and polite. They were very patient and assisted me to select the right frame suitable to me. I am happy I came to this branch to get my spectacle.
Gnanaki Ponniah
Gnanaki Ponniah
03:46 17 May 25
Top class service. Each and every staff has been extremely helpful. They provide genuine guidance, backed by scientific knowledge and proof. Many thanks 🙌
Pratima Chauhan
Pratima Chauhan
01:11 17 May 25
We have been long-term customers of The Optical Superstore, and our experience over the years has been exceptional. Every visit is met with friendly, professional service, and our needs are always addressed. The staff consistently go above and beyond to ensure we’re comfortable, well-informed, and completely satisfied with our eyewear choices. Whether it’s a routine check-up, new frames, or special lens requirements, the team handles everything with efficiency and genuine courtesy. We highly recommend them to anyone looking for quality eye care and excellent customer service!. Thank you.
Very good service
vinod kaushik
vinod kaushik
23:57 15 May 25
One of the service you can count on , reliable and countable with wide range of frames and glasses available.
Jitin Kapur
Jitin Kapur
03:39 15 May 25
Aleena is a great optometrist! Very good service,highly recommended optical superstore in Nowra
Krishnan Ramasamy
Krishnan Ramasamy
01:54 15 May 25
Have always had a pleasant experience. And have been going for many years. After trying many other services.Thank you for your great service.
David Norsworthy
David Norsworthy
22:26 14 May 25
Been coming here many yearsAnd the team here always go above and beyond to get my glasses rightGreat service great value
derek page
derek page
02:38 14 May 25
Very friendly and professional setup. Optometrist were able to resolve the query and offer professional advice for a very reasonable fees.
Sundip Borse
Sundip Borse
01:33 14 May 25
My husband and I in Yeppoon for a wedding over the weekend of the 26th April. My husband had broken his half-frame glasses and whilst the lovely and helpful Sue was unable to do the repair, she left a note for Emily to try and repair them the following day. Emily spent at least an hour trying to retrieve the fishing line from inside the side arm - even asking the Minute Man next door for some sort of tool to help. Emily was so patient, even apologising for taking so long. In the end she was able to repair the glasses and then wouldn’t accept any payment for her trouble (I am a customer of Optical Superstore in Brisbane). Thank you Sue and Emily for such wonderful customer service.
Ron and Jane
Ron and Jane
00:54 14 May 25
Excellent Customer Service and Product Knowledge. Would highly recommend Optical Superstore. Very Professional too…
Sachin Rabade
Sachin Rabade
11:11 13 May 25
Excellent experience with glasses !!
amrish trivedi
amrish trivedi
08:59 13 May 25
Thank you for your patient and support with my mum. You did awesome job. We will be back
Sylvie
Sylvie
01:27 12 May 25
On my first visit Absolutely the best consult I've ever experiencedThank you Lona you have the gift⭐⭐⭐⭐⭐
Sandy G
Sandy G
08:16 10 May 25
Thank you to the team at the optical superstore. I went in this morning after having no luck anywhere else trying to get my glasses fixed. They were able to fix my glasses with ease and were so willing to do so. Great service and extremely professional.
Louis
Louis
23:50 05 May 25
Had too visit the optical superstore in gateway a couple of times in the last month and the service I received was amazing on both occasions. Lori helped me understand what was going on with my eyes for the first time in visiting optometrists for the.past 40 years! And the staff very helpful and friendly.😀
Nathan Wilson
Nathan Wilson
00:03 05 May 25
Had multiple eye tests and belfs to help with dry eyes. Store is well presented and staff are super friendly.
j
j
11:06 30 Apr 25
Good customer service 👍
Robbo (Robbo)
Robbo (Robbo)
22:43 28 Apr 25
I’ve been to both Marion and Black Forest stores. An absolutely MASSIVE shoutout to Sarinella, she was beyond helpful and so kind. Made the entire experience so easy and enjoyable. She has such a jovial mannerisms and made me feel very relaxed. She put my service above and beyond despite juggling multiple jobs and customers. Had my first eye test at Marion then went to Black Forest and saw she was there. Was beyond happy to have Sarinella look after me once again. Whatever stores she’s at I’ll follow and a shout out to her manager for having a great staff member.
Bella
Bella
07:59 26 Apr 25
Excellent service eye test and glassesThankyou Danielle and the staff and the great prices 🤗 and the manager
Jojo Hughes
Jojo Hughes
06:10 26 Apr 25
I am so pleased with the service and the way they go out of their way to help.I'm an extremely busy person, traveling everywhere for work.When I was unable to attend t the store during business hours to collect my new glasses, Nissa , met me outside of hours and delivered and fit my new glasses for me.I could not be more grateful.I have been coming to this store for years.. but you have a customer for life in me.Thank you so much Nissa.. your a star.
Donald Noyes
Donald Noyes
20:42 24 Apr 25
I saw Alex today who took the time to comprehensively explain my eye test results and why I have been given multiple recommendations which I was confused about. I am truly grateful for Alex in giving me clarity.
Sandra Maxwell
Sandra Maxwell
10:12 24 Apr 25
Fantastic store, great and friendly staff
Ben Sharp
Ben Sharp
09:42 22 Apr 25
Optical Superstore Southgate Plaza;Great service from everyone I came into contact with both in person and over the phone - receptionist, assistants, and optometrist.In particular William was absolutely fantastic - he took initiative to find different options so I could choose the perfect frames after consulting with me. He was super helpful and friendly, it makes such a difference when dealing with someone that actually seems to enjoy their job.Highly recommend this particular store.
They’re very nice. Highly recommend
Karl Stephen Agaton
Karl Stephen Agaton
08:37 08 Apr 25
The best knowledge ive seen, leaves other well known stores for dead . Got everything right first time well worth the drive from taree.
Scott Scott
Scott Scott
05:48 06 Apr 25
They are really quick and have good customer service
shari alawattage
shari alawattage
05:05 03 Apr 25
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Frequently asked questions

Is it easy to get a carpark at Optical Superstore Deception Bay?

Yes. Optical Superstore is located in the Market Square shopping complex, in Deception Bay. “The Square” has over 830 car spaces to ensure a convenient visit.

Does Optical Superstore Deception Bay offer HICAPS?

Yes. You can make an on-the-spot claim with your optical benefits for your prescription glasses and contact lenses. HICAPS ensures that we can provide a detailed quote first, especially helpful if you’re shopping around for the best deals on glasses.

Does Optical Superstore Deception Bay offer “free glasses”?

Offering the services of both DVA (Department of Veteran Affairs) and MASS (Medical Aids Subsidy Scheme/Spectacle Supply Scheme – Queensland Health), Queensland residents who are valid pension card holders and Centrelink card holders can apply for basic prescription glasses, once every two years. For full terms and conditions, please get in touch with Deception Bay Optical Superstore.

Does Optical Superstore Deception Bay offer other eye health services?

We pride ourselves on supporting older Australians across our community. If you need Fitness to Drive reporting completed or referrals to a specialist for cataract operations, diabetic retinopathy, LASIK, Visual Field Testing (VFT), dilated fundus exams (DFE), and follow-up reviews for macular health, optometrists practising at The Optical Superstore will be able to help you.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.