We accept ALL health fund members

Optical Superstore Palmerston & Casuarina are Your Gateway to Great Service

Bulk-Billed Eye Tests and Spectacular Value in Darwin Every Day

Did You Know? Locally owned and operated, Optical Superstore proudly provides thorough eye tests and premium eyewear options to the Darwin community and beyond. It’s all about SUPER SERVICE | SUPER SAVINGS at Optical Superstore in Palmerston City and Casuarina.

Optical Superstore is an optical retail hub, providing space for independent, trained optometrists to provide eye tests and vision support, including bulk billing to Medicare. But there’s so much more on offer!

Optical Superstore
Palmerston

Shop 61, Gateway Shopping Centre, 1 Roystonea Avenue,
Palmerston City NT 0830
Phone : (08) 8932 2235

Opening Hours

Monday 9:00 am – 5:00 pm
Tuesday 9:00 am – 5:00 pm
Wednesday 9:00 am – 5:00 pm
Thursday 9:00 am – 5:00 pm
Friday 9:00 am – 5:00 pm
Saturday 9:00 am – 5:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Optical Superstore
Casuarina

Shop GD 094/247, Casuarina Square, Trower Road, Casuarina NT 0810
Phone : (08) 8945 7211

Opening Hours

Monday 9:00 am – 5:00 pm
Tuesday 9:00 am – 5:00 pm
Wednesday 9:00 am – 5:00 pm
Thursday 9:00 am – 5:00 pm
Friday 9:00 am – 5:00 pm
Saturday 9:00 am – 5:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Optical Superstore
Palmerston

Shop 61, Gateway Shopping Centre, 1 Roystonea Avenue,
Palmerston City NT 0830
Phone : (08) 8932 2235

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 6:30 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 4:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Optical Superstore
Casuarina

Shop GD 094/247, Casuarina Square, Trower Road, Casuarina NT 0810
Phone : (08) 8945 7211

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 6:30 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 4:30 pm
Sunday Closed

Sunday and public holidays we are closed.

WHERE IS THE OPTICAL SUPERSTORE IN DARWIN?

We have two convenient Darwin-based locations:

The Optical Superstore, Palmerston
Shop 61, Gateway Shopping Centre, 1 Roystonea Avenue,
Palmerston City NT 0830

The Optical Superstore, Casuarina
Shop GD 094/247, Casuarina Square, Trower Road, Casuarina NT 0810

Trading Hours | 9 am — 5 pm MON-SAT, Closed SUN
(Hours may be subject to Public Holidays)

EYEWEAR AND EYECARE ON OFFER IN CASUARINA AND PALMERSTON

We strive to make a real difference every day with your vision solutions and eye test needs—here are six ways we achieve that!

Independent Optometrists: local optometrists work independently on-site in our store locations, ensuring transparency and genuine vision support with your eye test needs, referrals for ongoing support and follow-up vision care.


Same-Day and Next-Day Prescription Glasses: Heading north, chasing the sun, or needing a quick turnaround on new prescription glasses whilst on holiday? We offer prompt in-house prescription lens edging and fitting, providing a range of ready-to-go stock single-vision lenses for prompt production of your new reading or distance prescription lenses. “FRESH FROM THE FARM”

Exclusive Luxury Brands: The Optical Superstore in Palmerston and Casuarina carries a range of luxury brand optical glasses exclusive to the Darwin store locations. Check out our range of Ray-Ban, Tiffany & Co., Versace, and Prada eyewear—in-store now. 

Local Leaders in Multifocal Lenses: Everyday deals for health fund members include ‘better than standard lenses’ such as the HT Precision and the HT Indoor Plus—graduated and multifocal lenses for the digital age, designed to keep up with the speed of life.

Prescription Safety Glasses: We proudly support our local industrial workforce with safety-certified prescription safety eyewear. If you or your company require premium safety glasses at spectacular prices, get in touch today!

Our No & Low Gap Range: Featuring a generous selection of frame brands, lens designs, and action-packed coatings and features, we ensure no Health Fund member goes unrewarded with their optical extras.

EYEWEAR AND EYECARE ON OFFER IN CASUARINA AND PALMERSTON

We strive to make a real difference every day with your vision solutions and eye test needs—here are six ways we achieve that!

Independent Optometrists: local optometrists work independently on-site in our store locations, ensuring transparency and genuine vision support with your eye test needs, referrals for ongoing support and follow-up vision care.


Same-Day and Next-Day Prescription Glasses: Heading north, chasing the sun, or needing a quick turnaround on new prescription glasses whilst on holiday? We offer prompt in-house prescription lens edging and fitting, providing a range of ready-to-go stock single-vision lenses for prompt production of your new reading or distance prescription lenses. “FRESH FROM THE FARM”

Exclusive Luxury Brands: The Optical Superstore in Palmerston and Casuarina carries a range of luxury brand optical glasses exclusive to the Darwin store locations. Check out our range of Ray-Ban, Tiffany & Co., Versace, and Prada eyewear—in-store now. 

Local Leaders in Multifocal Lenses: Everyday deals for health fund members include ‘better than standard lenses’ such as the HT Precision and the HT Indoor Plus—graduated and multifocal lenses for the digital age, designed to keep up with the speed of life.

Prescription Safety Glasses: We proudly support our local industrial workforce with safety-certified prescription safety eyewear. If you or your company require premium safety glasses at spectacular prices, get in touch today!

Our No & Low Gap Range: Featuring a generous selection of frame brands, lens designs, and action-packed coatings and features, we ensure no Health Fund member goes unrewarded with their optical extras.

Your No & Low Gap Options Have to be Seen to be Believed!

Anti-reflective coatings for reflection-free clarity.

Photochromic lenses—darken outdoors, lighten indoors.

Polarised and UV-tinted options for prescription sunglasses.

Single-vision, Bifocal, and Multifocal lens design choices.

Services Offered at Casuarina and Palmerston, Optical Superstore!

Bulk-billed eye tests available by appointment (subject to Medicare approval)

Eye testing and prescription glasses for valid DVA card holders

Digital Retinal Photography and OCT assessments

Referrals for cataract procedures, LASIK, AMD, and diabetic review

On-site lens edging service for same-day and next-day spectacle delivery.

Prescription Glasses and Your Optical Entitlements

Are you looking to claim prescription glasses before the end of the year? Do you need a quote to compare pricing? Get an on-the-spot quote with HICAPS and see how much you can save on prescription glasses and sunglasses with Optical Superstore and your health fund—we welcome ALL health funds!

Prescription Glasses and Your Optical Entitlements

Are you looking to claim prescription glasses before the end of the year? Do you need a quote to compare pricing? Get an on-the-spot quote with HICAPS and see how much you can save on prescription glasses and sunglasses with Optical Superstore and your health fund—we welcome ALL health funds!

OUR SERVICES

Booking an Eye Test with a Darwin Optometrist

Click on BOOK AN EYE TEST to book an eye test with an optometrist in Palmerston or Casuarina at Optical Superstore.

Alternatively, if you wish to talk about our range of prescription safety glasses or see about getting new single-vision glasses made using our same-day service, get in touch today, and we’ll get it sorted!

Optical Superstore Palmerston | (08) 8932 2235 
Optical Superstore Casuarina | (08) 8945 7211

[Palmerston]

[Casuarina]

OUR CUSTOMERS LOVE US!

See what our satisfied customers say about us.

“We were recommended to visit Micheal, and thank goodness, what a true gentleman! He was kind, helpful, informative, gentle, and gave my daughter hope and understanding….

The service that Pania and Carolyn provided for me when i was choosing my most recent pair of glasses went above and beyond my expectations. They were incredibly patient with me as i was so indecisive and unsure of what i needed. They talked me through all the options, guided me and allowed me time to process. They helped me to choose frames that suited my face and fitted my budget. Pania researched my options and discussed them with the optometrist to give me what i need. In past years i have also been thankful for Luke and the service he had also provided. The staff are all committed to personally helping as much as they can. I would highly recommend this store and am thankful for the service that the staff provide along with the suitably priced glasses.Thank you Optical Superstore staff for looking after your customers so well.
Kylie Williams
Kylie Williams
13:26 02 Jul 25
relatively new glasses frame broke - dropped them in close to closing time expecting to leave glasses for several days. came back a few min later to find the lovely lady had found a replacement frame and put my lenses in.
Peter Turner
Peter Turner
22:28 30 Jun 25
I recently visited this store for my eye checkup. The experience was thorough and professional. The staff were friendly, knowledgeable and provided great customer service. I highly recommend this store for all your optical needs.
Himanshu Patel
Himanshu Patel
06:35 30 Jun 25
The service was awesome,Staff is very kind and had answers to all our complex questions.
Enoch Gandhi
Enoch Gandhi
09:10 28 Jun 25
Wonderful staff and service.
Mick Xsploder
Mick Xsploder
23:04 26 Jun 25
I attended the Optical Superstore at Mount Ommaney (Qld) to get my glasses repaired and the service was excellent. The lady went out of her way to assist me! Thanks Optical Superstore, Mount Ommaney Qld. 10/10!
Wayne Davey
Wayne Davey
00:48 25 Jun 25
I would just like to thank the staff for professional service especially the optometrist.
Margaret Egan
Margaret Egan
00:01 25 Jun 25
Super helpful and very professional staff. Exceptional frame fitting service, with a genuine care for eye health and the supply of correct prescription. I've had glasses for most of my life and experienced very few optometrist services with this level of detail. I highly recommend them. Thank you, Kim.
Yonk Lohman
Yonk Lohman
07:15 23 Jun 25
Did an excellent repair job on glasses that had been completely snapped. Then refused payment. Friendly and super helpful.
Linda Gale
Linda Gale
06:18 20 Jun 25
As well as good glasses at a reasonable price, the optimist identified a lesion on my eyelid, referred me to Alice Springs Hospital, then I had day surgery to remove it. Really happy with the thoroughness of eye examination, also good prices and style advice from Wolfgang.
theheadland
theheadland
00:17 14 Jun 25
Called into the store today when travelling to Darwin and had my glasses repaired. Took them 5 minutes and came back repaired, cleaned, new cleaning cloth and in a new case. No cost and handed back with a smile. Absolutely brilliant service, thank you so much. Gary
Gary Burslem
Gary Burslem
09:56 06 Jun 25
Just had new glasses made,joe and deb went far and above the normal expected service, if you need new glasses don't look any further than optical superstore morayfield best service best price what more could you want or expect 10/10
Glenn Steele
Glenn Steele
06:51 06 Jun 25
I brought in my bent glasses for repair, and this shop was amazing! Super helpful, quick service, and the staff were really friendly and genuinely wanted to help. The store is clean, has lots of options, and the prices are great. Definitely recommend this place!
Jakarin Srisumran
Jakarin Srisumran
03:39 06 Jun 25
Friendly staff - highly recommend A+++++
maria viner
maria viner
03:22 03 Jun 25
They fixed my glasses from Bailey Nelson for free and wouldn’t let me pay them! Even though I hadn’t bought the glasses from them, much appreciated and great service
Sophie
Sophie
08:32 30 May 25
Needed some assistance as I’d tripped and bent my prescription glasses - Liam came to the rescue, what a true champion! He has such a lovely nature and I immediately felt comfortable. Liam made the adjustments needed so I could basically see again, making sure the glasses sat straight on my face too - I seriously couldn’t have been happier! We’re traveling interstate, a long way from home, so definitely a little anxious, but The Optical Superstore, in Hervey Bay, definitely lived up to their name, with Liam wearing the cape - thank you 😇
Sheri Crawshaw
Sheri Crawshaw
04:04 30 May 25
The staff at Optical Superstore Stocklands Rockhampton are simply amazing. I am very grateful for the care and Five star service. Have never been treated so friendly and sincerely. Thank you AAAAA+++++
wayne howie
wayne howie
03:48 30 May 25
Some of the negative messages here or 1 star reviews given by some not sure if they are genuine. More so if you read their reviews it is easy to make out that they are posted by someone who is either a competitor or have some other agendas
Daniel
Daniel
01:21 23 May 25
Fantastic service! The team at Optical Supastore were incredibly friendly and helpful, especially with my kids. They made the whole experience easy and enjoyable. Great range of quality products too – we’ll definitely be coming back!
Smit Desai
Smit Desai
07:04 21 May 25
Was happy with optometrist they check my eyes told me I had take drops and look after my eye health
Ante Saric
Ante Saric
01:15 21 May 25
Excellent eye check and very good service in the shop. Thank you!
Peter Bell
Peter Bell
07:09 20 May 25
I highly recommend this optical superstore at Sunnybank Hills Shopping Mall. We've been visiting for several years, and the staff, especially Ankush and Thuy Nguyen, are always helpful and friendly. They consistently provide great guidance, ensuring you find the best options tailored to your needs.
Navin Kondaguli
Navin Kondaguli
22:55 17 May 25
Very good service.
Mark C (Ronnie)
Mark C (Ronnie)
06:46 17 May 25
I am very happy and satisfied with their excellent service. The staff and the manager were very helpful and polite. They were very patient and assisted me to select the right frame suitable to me. I am happy I came to this branch to get my spectacle.
Gnanaki Ponniah
Gnanaki Ponniah
03:46 17 May 25
Top class service. Each and every staff has been extremely helpful. They provide genuine guidance, backed by scientific knowledge and proof. Many thanks 🙌
Pratima Chauhan
Pratima Chauhan
01:11 17 May 25
We have been long-term customers of The Optical Superstore, and our experience over the years has been exceptional. Every visit is met with friendly, professional service, and our needs are always addressed. The staff consistently go above and beyond to ensure we’re comfortable, well-informed, and completely satisfied with our eyewear choices. Whether it’s a routine check-up, new frames, or special lens requirements, the team handles everything with efficiency and genuine courtesy. We highly recommend them to anyone looking for quality eye care and excellent customer service!. Thank you.
Very good service
vinod kaushik
vinod kaushik
23:57 15 May 25
One of the service you can count on , reliable and countable with wide range of frames and glasses available.
Jitin Kapur
Jitin Kapur
03:39 15 May 25
Aleena is a great optometrist! Very good service,highly recommended optical superstore in Nowra
Krishnan Ramasamy
Krishnan Ramasamy
01:54 15 May 25
Have always had a pleasant experience. And have been going for many years. After trying many other services.Thank you for your great service.
David Norsworthy
David Norsworthy
22:26 14 May 25
Been coming here many yearsAnd the team here always go above and beyond to get my glasses rightGreat service great value
derek page
derek page
02:38 14 May 25
Very friendly and professional setup. Optometrist were able to resolve the query and offer professional advice for a very reasonable fees.
Sundip Borse
Sundip Borse
01:33 14 May 25
My husband and I in Yeppoon for a wedding over the weekend of the 26th April. My husband had broken his half-frame glasses and whilst the lovely and helpful Sue was unable to do the repair, she left a note for Emily to try and repair them the following day. Emily spent at least an hour trying to retrieve the fishing line from inside the side arm - even asking the Minute Man next door for some sort of tool to help. Emily was so patient, even apologising for taking so long. In the end she was able to repair the glasses and then wouldn’t accept any payment for her trouble (I am a customer of Optical Superstore in Brisbane). Thank you Sue and Emily for such wonderful customer service.
Ron and Jane
Ron and Jane
00:54 14 May 25
Excellent Customer Service and Product Knowledge. Would highly recommend Optical Superstore. Very Professional too…
Sachin Rabade
Sachin Rabade
11:11 13 May 25
Excellent experience with glasses !!
amrish trivedi
amrish trivedi
08:59 13 May 25
Thank you for your patient and support with my mum. You did awesome job. We will be back
Sylvie
Sylvie
01:27 12 May 25
On my first visit Absolutely the best consult I've ever experiencedThank you Lona you have the gift⭐⭐⭐⭐⭐
Sandy G
Sandy G
08:16 10 May 25
Thank you to the team at the optical superstore. I went in this morning after having no luck anywhere else trying to get my glasses fixed. They were able to fix my glasses with ease and were so willing to do so. Great service and extremely professional.
Louis
Louis
23:50 05 May 25
Had too visit the optical superstore in gateway a couple of times in the last month and the service I received was amazing on both occasions. Lori helped me understand what was going on with my eyes for the first time in visiting optometrists for the.past 40 years! And the staff very helpful and friendly.😀
Nathan Wilson
Nathan Wilson
00:03 05 May 25
Had multiple eye tests and belfs to help with dry eyes. Store is well presented and staff are super friendly.
j
j
11:06 30 Apr 25
Good customer service 👍
Robbo (Robbo)
Robbo (Robbo)
22:43 28 Apr 25
I’ve been to both Marion and Black Forest stores. An absolutely MASSIVE shoutout to Sarinella, she was beyond helpful and so kind. Made the entire experience so easy and enjoyable. She has such a jovial mannerisms and made me feel very relaxed. She put my service above and beyond despite juggling multiple jobs and customers. Had my first eye test at Marion then went to Black Forest and saw she was there. Was beyond happy to have Sarinella look after me once again. Whatever stores she’s at I’ll follow and a shout out to her manager for having a great staff member.
Bella
Bella
07:59 26 Apr 25
Excellent service eye test and glassesThankyou Danielle and the staff and the great prices 🤗 and the manager
Jojo Hughes
Jojo Hughes
06:10 26 Apr 25
I am so pleased with the service and the way they go out of their way to help.I'm an extremely busy person, traveling everywhere for work.When I was unable to attend t the store during business hours to collect my new glasses, Nissa , met me outside of hours and delivered and fit my new glasses for me.I could not be more grateful.I have been coming to this store for years.. but you have a customer for life in me.Thank you so much Nissa.. your a star.
Donald Noyes
Donald Noyes
20:42 24 Apr 25
I saw Alex today who took the time to comprehensively explain my eye test results and why I have been given multiple recommendations which I was confused about. I am truly grateful for Alex in giving me clarity.
Sandra Maxwell
Sandra Maxwell
10:12 24 Apr 25
Fantastic store, great and friendly staff
Ben Sharp
Ben Sharp
09:42 22 Apr 25
Optical Superstore Southgate Plaza;Great service from everyone I came into contact with both in person and over the phone - receptionist, assistants, and optometrist.In particular William was absolutely fantastic - he took initiative to find different options so I could choose the perfect frames after consulting with me. He was super helpful and friendly, it makes such a difference when dealing with someone that actually seems to enjoy their job.Highly recommend this particular store.
They’re very nice. Highly recommend
Karl Stephen Agaton
Karl Stephen Agaton
08:37 08 Apr 25
The best knowledge ive seen, leaves other well known stores for dead . Got everything right first time well worth the drive from taree.
Scott Scott
Scott Scott
05:48 06 Apr 25
They are really quick and have good customer service
shari alawattage
shari alawattage
05:05 03 Apr 25
js_loader

Optical Superstore Palmerston

Great Value Eye Care in Yarrawonga and Beyond

Address

Shop 61, Gateway Shopping Centre, 1 Roystonea Avenue, Palmerston City NT 0830

Phone

(08) 8932 2235

OPENING HOURS

Monday

9:00 am – 5:00 pm

Tuesday

9:00 am – 5:00 pm

Wednesday

9:00 am – 5:00 pm

Thursday

9:00 am – 5:00 pm

Friday

9:00 am – 5:00 pm

Saturday

9:00 am – 5:00 pm

Sunday

CLOSED

Closed Sundays and All Public Holidays.

VISION SUPPORT IN GATEWAY SHOPPING CENTRE

Optical Superstore is proudly 100% Australian owned and operated.

Conveniently located in Gateway Shopping Centre, Optical Superstore Palmerston is committed to supplying thorough eyecare and genuine value to the local community. Uncover excellent savings on a range of high-quality eyewear, including multifocals, polarised sunglasses, contact lenses, safety glasses, and much more. Plus, our in-house prescription lens edging and fitting services allow for prompt production of stock single vision lenses.

Qualified tenant optometrists work independently on-site in our Palmerston store, ensuring transparency and genuine vision support with your eye health needs. Whether you seek a routine eye test, prescription update, referral for ongoing support, or a review for diabetes, AMD, cataracts and more, an independent optometrist is your reliable first point of contact. Book an appointment today; most eye tests are bulk billed to Medicare.

With on-the-spot claiming for health fund members and the support of our dedicated team, it’s easy to find the ideal eyewear for your look and lifestyle. Visit us in-store to explore budget-friendly eyewear choices and find out how we uphold our Super Service & Super Savings guarantee.

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

Be amazed by the abundance of frames on offer at Optical Superstore Palmerston. Explore colours, shapes, and sizes to suit any palette, preference or outfit, including styles from internationally renowned designers. Let our enthusiastic dispensers and optical assistants assist you in discovering the ideal frame for you!

Looking to update your frames on a budget? With Optical Superstore’s incredible 50% Off Your Second Pair offer, here’s your chance to ease the pressure of purchasing essential eyewear. Keep a spare pair on-hand for eyewear emergencies, outfit changes or simple convenience. Unbelievable deals like this are engrained in our Super Service & Super Savings promise.

Wide Range of Frames

Browse our extraordinary selection of exclusive and international brands in a wide range of colours and shapes for your choice of stylish frames at competitive prices.

Personalised Service

You can expect personalised and attentive customer service in-store at Palmerston where we’ll help you find the frames to complement your look and lifestyle. 

Complimentary Aftercare

Our support extends beyond your initial purchase, with complimentary adjustments and lens cleaning for the lifetime of your eyewear to keep your frames in great condition.

Enjoy high-quality lenses without the wait times! Our Palmerston store is outfitted to provide on-site lens edging services for same-day and next-day spectacle delivery. With our ready-to-go stock of single vision lenses, you can benefit from prompt production of your new reading or distance prescription lenses.

Optical Superstore proudly supports the local industrial workforce with certified prescription safety eyewear. Crafted from durable materials, we offer a mix of metal and plastic frames with designs tailored for all industries. Our knowledgeable staff at Palmerston can assist in finding the right fit for your face and your occupation with a prescription lens to give you great vision and maximum protection.

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

Optical Superstore welcomes ALL major health fund members, with specialised deals aimed at providing incredible value for your optical extras. HICAPS allows us to process your claims on-the-spot as well as issuing detailed quotes so you can purchase your eyewear with no hidden surprises.

Plus, our extensive No & Low Gap Range ensures your entitlements stretch further with more frame and prescription lens options available across all levels of coverage. Speak to our expert team at Palmerston today to find out how to best maximise your optical benefits.

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVES US!

The service that Pania and Carolyn provided for me when i was choosing my most recent pair of glasses went above and beyond my expectations. They were incredibly patient with me as i was so indecisive and unsure of what i needed. They talked me through all the options, guided me and allowed me time to process. They helped me to choose frames that suited my face and fitted my budget. Pania researched my options and discussed them with the optometrist to give me what i need. In past years i have also been thankful for Luke and the service he had also provided. The staff are all committed to personally helping as much as they can. I would highly recommend this store and am thankful for the service that the staff provide along with the suitably priced glasses.Thank you Optical Superstore staff for looking after your customers so well.
Kylie Williams
Kylie Williams
13:26 02 Jul 25
relatively new glasses frame broke - dropped them in close to closing time expecting to leave glasses for several days. came back a few min later to find the lovely lady had found a replacement frame and put my lenses in.
Peter Turner
Peter Turner
22:28 30 Jun 25
I recently visited this store for my eye checkup. The experience was thorough and professional. The staff were friendly, knowledgeable and provided great customer service. I highly recommend this store for all your optical needs.
Himanshu Patel
Himanshu Patel
06:35 30 Jun 25
The service was awesome,Staff is very kind and had answers to all our complex questions.
Enoch Gandhi
Enoch Gandhi
09:10 28 Jun 25
Wonderful staff and service.
Mick Xsploder
Mick Xsploder
23:04 26 Jun 25
I attended the Optical Superstore at Mount Ommaney (Qld) to get my glasses repaired and the service was excellent. The lady went out of her way to assist me! Thanks Optical Superstore, Mount Ommaney Qld. 10/10!
Wayne Davey
Wayne Davey
00:48 25 Jun 25
I would just like to thank the staff for professional service especially the optometrist.
Margaret Egan
Margaret Egan
00:01 25 Jun 25
Super helpful and very professional staff. Exceptional frame fitting service, with a genuine care for eye health and the supply of correct prescription. I've had glasses for most of my life and experienced very few optometrist services with this level of detail. I highly recommend them. Thank you, Kim.
Yonk Lohman
Yonk Lohman
07:15 23 Jun 25
Did an excellent repair job on glasses that had been completely snapped. Then refused payment. Friendly and super helpful.
Linda Gale
Linda Gale
06:18 20 Jun 25
As well as good glasses at a reasonable price, the optimist identified a lesion on my eyelid, referred me to Alice Springs Hospital, then I had day surgery to remove it. Really happy with the thoroughness of eye examination, also good prices and style advice from Wolfgang.
theheadland
theheadland
00:17 14 Jun 25
Called into the store today when travelling to Darwin and had my glasses repaired. Took them 5 minutes and came back repaired, cleaned, new cleaning cloth and in a new case. No cost and handed back with a smile. Absolutely brilliant service, thank you so much. Gary
Gary Burslem
Gary Burslem
09:56 06 Jun 25
Just had new glasses made,joe and deb went far and above the normal expected service, if you need new glasses don't look any further than optical superstore morayfield best service best price what more could you want or expect 10/10
Glenn Steele
Glenn Steele
06:51 06 Jun 25
I brought in my bent glasses for repair, and this shop was amazing! Super helpful, quick service, and the staff were really friendly and genuinely wanted to help. The store is clean, has lots of options, and the prices are great. Definitely recommend this place!
Jakarin Srisumran
Jakarin Srisumran
03:39 06 Jun 25
Friendly staff - highly recommend A+++++
maria viner
maria viner
03:22 03 Jun 25
They fixed my glasses from Bailey Nelson for free and wouldn’t let me pay them! Even though I hadn’t bought the glasses from them, much appreciated and great service
Sophie
Sophie
08:32 30 May 25
Needed some assistance as I’d tripped and bent my prescription glasses - Liam came to the rescue, what a true champion! He has such a lovely nature and I immediately felt comfortable. Liam made the adjustments needed so I could basically see again, making sure the glasses sat straight on my face too - I seriously couldn’t have been happier! We’re traveling interstate, a long way from home, so definitely a little anxious, but The Optical Superstore, in Hervey Bay, definitely lived up to their name, with Liam wearing the cape - thank you 😇
Sheri Crawshaw
Sheri Crawshaw
04:04 30 May 25
The staff at Optical Superstore Stocklands Rockhampton are simply amazing. I am very grateful for the care and Five star service. Have never been treated so friendly and sincerely. Thank you AAAAA+++++
wayne howie
wayne howie
03:48 30 May 25
Some of the negative messages here or 1 star reviews given by some not sure if they are genuine. More so if you read their reviews it is easy to make out that they are posted by someone who is either a competitor or have some other agendas
Daniel
Daniel
01:21 23 May 25
Fantastic service! The team at Optical Supastore were incredibly friendly and helpful, especially with my kids. They made the whole experience easy and enjoyable. Great range of quality products too – we’ll definitely be coming back!
Smit Desai
Smit Desai
07:04 21 May 25
Was happy with optometrist they check my eyes told me I had take drops and look after my eye health
Ante Saric
Ante Saric
01:15 21 May 25
Excellent eye check and very good service in the shop. Thank you!
Peter Bell
Peter Bell
07:09 20 May 25
I highly recommend this optical superstore at Sunnybank Hills Shopping Mall. We've been visiting for several years, and the staff, especially Ankush and Thuy Nguyen, are always helpful and friendly. They consistently provide great guidance, ensuring you find the best options tailored to your needs.
Navin Kondaguli
Navin Kondaguli
22:55 17 May 25
Very good service.
Mark C (Ronnie)
Mark C (Ronnie)
06:46 17 May 25
I am very happy and satisfied with their excellent service. The staff and the manager were very helpful and polite. They were very patient and assisted me to select the right frame suitable to me. I am happy I came to this branch to get my spectacle.
Gnanaki Ponniah
Gnanaki Ponniah
03:46 17 May 25
Top class service. Each and every staff has been extremely helpful. They provide genuine guidance, backed by scientific knowledge and proof. Many thanks 🙌
Pratima Chauhan
Pratima Chauhan
01:11 17 May 25
We have been long-term customers of The Optical Superstore, and our experience over the years has been exceptional. Every visit is met with friendly, professional service, and our needs are always addressed. The staff consistently go above and beyond to ensure we’re comfortable, well-informed, and completely satisfied with our eyewear choices. Whether it’s a routine check-up, new frames, or special lens requirements, the team handles everything with efficiency and genuine courtesy. We highly recommend them to anyone looking for quality eye care and excellent customer service!. Thank you.
Very good service
vinod kaushik
vinod kaushik
23:57 15 May 25
One of the service you can count on , reliable and countable with wide range of frames and glasses available.
Jitin Kapur
Jitin Kapur
03:39 15 May 25
Aleena is a great optometrist! Very good service,highly recommended optical superstore in Nowra
Krishnan Ramasamy
Krishnan Ramasamy
01:54 15 May 25
Have always had a pleasant experience. And have been going for many years. After trying many other services.Thank you for your great service.
David Norsworthy
David Norsworthy
22:26 14 May 25
Been coming here many yearsAnd the team here always go above and beyond to get my glasses rightGreat service great value
derek page
derek page
02:38 14 May 25
Very friendly and professional setup. Optometrist were able to resolve the query and offer professional advice for a very reasonable fees.
Sundip Borse
Sundip Borse
01:33 14 May 25
My husband and I in Yeppoon for a wedding over the weekend of the 26th April. My husband had broken his half-frame glasses and whilst the lovely and helpful Sue was unable to do the repair, she left a note for Emily to try and repair them the following day. Emily spent at least an hour trying to retrieve the fishing line from inside the side arm - even asking the Minute Man next door for some sort of tool to help. Emily was so patient, even apologising for taking so long. In the end she was able to repair the glasses and then wouldn’t accept any payment for her trouble (I am a customer of Optical Superstore in Brisbane). Thank you Sue and Emily for such wonderful customer service.
Ron and Jane
Ron and Jane
00:54 14 May 25
Excellent Customer Service and Product Knowledge. Would highly recommend Optical Superstore. Very Professional too…
Sachin Rabade
Sachin Rabade
11:11 13 May 25
Excellent experience with glasses !!
amrish trivedi
amrish trivedi
08:59 13 May 25
Thank you for your patient and support with my mum. You did awesome job. We will be back
Sylvie
Sylvie
01:27 12 May 25
On my first visit Absolutely the best consult I've ever experiencedThank you Lona you have the gift⭐⭐⭐⭐⭐
Sandy G
Sandy G
08:16 10 May 25
Thank you to the team at the optical superstore. I went in this morning after having no luck anywhere else trying to get my glasses fixed. They were able to fix my glasses with ease and were so willing to do so. Great service and extremely professional.
Louis
Louis
23:50 05 May 25
Had too visit the optical superstore in gateway a couple of times in the last month and the service I received was amazing on both occasions. Lori helped me understand what was going on with my eyes for the first time in visiting optometrists for the.past 40 years! And the staff very helpful and friendly.😀
Nathan Wilson
Nathan Wilson
00:03 05 May 25
Had multiple eye tests and belfs to help with dry eyes. Store is well presented and staff are super friendly.
j
j
11:06 30 Apr 25
Good customer service 👍
Robbo (Robbo)
Robbo (Robbo)
22:43 28 Apr 25
I’ve been to both Marion and Black Forest stores. An absolutely MASSIVE shoutout to Sarinella, she was beyond helpful and so kind. Made the entire experience so easy and enjoyable. She has such a jovial mannerisms and made me feel very relaxed. She put my service above and beyond despite juggling multiple jobs and customers. Had my first eye test at Marion then went to Black Forest and saw she was there. Was beyond happy to have Sarinella look after me once again. Whatever stores she’s at I’ll follow and a shout out to her manager for having a great staff member.
Bella
Bella
07:59 26 Apr 25
Excellent service eye test and glassesThankyou Danielle and the staff and the great prices 🤗 and the manager
Jojo Hughes
Jojo Hughes
06:10 26 Apr 25
I am so pleased with the service and the way they go out of their way to help.I'm an extremely busy person, traveling everywhere for work.When I was unable to attend t the store during business hours to collect my new glasses, Nissa , met me outside of hours and delivered and fit my new glasses for me.I could not be more grateful.I have been coming to this store for years.. but you have a customer for life in me.Thank you so much Nissa.. your a star.
Donald Noyes
Donald Noyes
20:42 24 Apr 25
I saw Alex today who took the time to comprehensively explain my eye test results and why I have been given multiple recommendations which I was confused about. I am truly grateful for Alex in giving me clarity.
Sandra Maxwell
Sandra Maxwell
10:12 24 Apr 25
Fantastic store, great and friendly staff
Ben Sharp
Ben Sharp
09:42 22 Apr 25
Optical Superstore Southgate Plaza;Great service from everyone I came into contact with both in person and over the phone - receptionist, assistants, and optometrist.In particular William was absolutely fantastic - he took initiative to find different options so I could choose the perfect frames after consulting with me. He was super helpful and friendly, it makes such a difference when dealing with someone that actually seems to enjoy their job.Highly recommend this particular store.
They’re very nice. Highly recommend
Karl Stephen Agaton
Karl Stephen Agaton
08:37 08 Apr 25
The best knowledge ive seen, leaves other well known stores for dead . Got everything right first time well worth the drive from taree.
Scott Scott
Scott Scott
05:48 06 Apr 25
They are really quick and have good customer service
shari alawattage
shari alawattage
05:05 03 Apr 25
js_loader

Frequently asked questions

Where is Optical Superstore Palmerston located?

Find us inside Gateway Shopping Centre, just off the Stuart Hwy in Yarrawonga. We are Shop 61 at the Woolworths end of the complex.

Is parking available at Palmerston?

Ample parking is available around Gateway Shopping Centre, including undercover and shade cloth protected spaces. For best access to Optical Superstore, park towards the northern end of the carpark, near the Woolworths entrance.

Does Optical Superstore stock polarised sunglasses?

Yes! Polarised sunglasses are available in-store, perfect for fishing, boating, and driving. We specialise in prescription polarised lenses so you can protect yourself from UV rays without sacrificing visual clarity. Some designs are available with prescription only; many others can fit your prescription, including wrap-design styles. Let our friendly team at Palmerston guide you through our range.

What is Optical Superstore’s 1 Pair Multifocal No or Low Gap deal?

Health fund members can select a frame from our impressive $58 range with their choice of either 1.5 Index Precision hard-coated, 1.5 Index HT Computer hard-coated, or 1.5 Index HT Indoor Plus hard-coated lenses for no or low gap! Deal is subject to a minimum $220 optical entitlement being available via on-the-spot claiming and may not be suitable for all prescriptions. T&Cs apply.

Where do Optical Superstore’s lenses come from?

Optical Superstore is partnered with Hoya Lens Australia to provide cutting-edge lens technology to Australian families at affordable prices.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.