We accept ALL health fund members

Canberra Optical Superstore | For Vision Support That is Truly Out of Sight in the ACT

Optometrist Canberra

Are you looking for practical eyewear solutions that enhance your vision and resonate with your lifestyle?

Are you seeking a genuinely informative, bulk-billed eye test experience, empowering your eyesight and vision-health needs?

The family-based eyecare team of independent Canberra optometrists and qualified support staff support your vision at every step for an experience that is truly out of sight!

Located in the heart of Canberra’s central business district, Canberra Civic, find out what makes the SUPER SERVICE | SUPER SAVINGS difference at The Optical Superstore, Canberra.

Optical Superstore
Canberra

28/36 Ainslie Pl, Canberra ACT 2601
Phone : (02) 6230 4966

Opening Hours

Monday: Closed
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 5:30 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 4:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Optical Superstore
Canberra

28/36 Ainslie Pl, Canberra ACT 2601
Phone : (02) 6230 4966

Opening Hours

Monday: Closed
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 5:30 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 4:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Eyecare Beyond Expectations | SUPER SERVICE

EYE TESTS AND SUPPORT SERVICES

Working cohesively, the independently-operating optometrist tandem of Associate Professor Faran Sabeti and Josephine Sabeti provides a full range of eye testing and vision-support services.

PROF FARAN SABETI: A full-time academic actively researching and teaching at the University of Canberra (UC), focusing on macular degeneration (AMD/MD) and myopia.

JOSEPHINE SABETI: With a passion for thorough optical outcomes in children, Josephine is highly interested in pediatric vision care and would be an ideal optometrist for your young and growing household.

Along with scheduled, routine bulk-billed Canberra eye tests for every member of your family, the range of support optical services, screening, and eye-health examinations are second to none, including:

Offering a heightened tier of eye health expertise ensures your family’s eyes are in expert hands at Optical Superstore, Canberra.

Eyecare Beyond Expectations | SUPER SERVICE

EYE TESTS AND SUPPORT SERVICES

Working cohesively, the independently-operating optometrist tandem of Associate Professor Faran Sabeti and Josephine Sabeti provides a full range of eye testing and vision-support services.

PROF FARAN SABETI: A full-time academic actively researching and teaching at the University of Canberra (UC), focusing on macular degeneration (AMD/MD) and myopia.

JOSEPHINE SABETI: With a passion for thorough optical outcomes in children, Josephine is highly interested in pediatric vision care and would be an ideal optometrist for your young and growing household.

Along with scheduled, routine bulk-billed Canberra eye tests for every member of your family, the range of support optical services, screening, and eye-health examinations are second to none, including:

Offering a heightened tier of eye health expertise ensures your family’s eyes are in expert hands at Optical Superstore, Canberra.

QUALIFIED DISPENSING FOR FRAMES AND PRESCRIPTION GLASSES

Supporting your independent Canberra optometrists with further in-house expertise and knowledge is a team of support staff consisting of two qualified optical dispensers and an aspiring optometry student. The entire team works together, ensuring eyewear options succeed with a focus on exceeding your expectations.

MEETING THE DEMANDS FOR YOUR EYEWEAR IN CANBERRA CIVIC

Whether your work as a public servant in the nation’s capital requires a level of specificity and demanding work/life balance or your pursuit of higher education has you seeking out quality eyewear in line with a sensible budget, you can be assured of prescription glasses, contact lenses, sunglasses, and optical accessories that harmonise with your fast-paced daily life.

Canberra Optical Superstore caters to a wide range of vision solutions, including:

Prescription Safety Glasses with All Australian Safety (ASS) and Hoya Safety Australia

Eyewear providers for clients of the Department of Veterans Affairs (DVA)

ACT Government Spectacles Subsidy Scheme

A Preferred Provider for CBHS, CBHS Corporate Health Fund Members

Eyewear For Life | SUPER SAVINGS

At Optical Superstore Canberra, we understand that your glasses and spectacle frame expectations go beyond just prescriptions—they reflect your daily routines, professional demands, and personal preferences.

You demand eyewear for the speed of life.

We strive to create a space where expert optometrists and qualified support staff cater to the unique vision requirements of public servants, office workers, students, and residents from Queanbeyan to the Illawarra coast, ensuring a tailored approach to prescription glasses options, including a selection of internationally-branded eyewear: both chic and timeless.

Explore our renowned Optical Superstore, ‘No & Low Gap’ range—catering for all health funds across Australia with an array of prescription options for sunglasses, multi-coated lenses, and thinner and lighter lens materials.

A MULTICULTURAL LIFESTYLE HUB

You and your family are welcome to attend our warm and inviting atmosphere, where conversations about your eye health seamlessly blend with your hobbies, interests, and lifestyle–gardening, cuisine, academics, and the great outdoors!

A MULTICULTURAL LIFESTYLE HUB

You and your family are welcome to attend our warm and inviting atmosphere, where conversations about your eye health seamlessly blend with your hobbies, interests, and lifestyle–gardening, cuisine, academics, and the great outdoors!

OUR SERVICES

Book an Eye Test at Optical Superstore, Canberra Civic

We invite you to book a Canberra eye test today for vision support and eyewear that is truly out of sight. Simply call Canberra Optical Superstore to make your appointment on the number provided, or book online for an easy and immediate booking.

CANBERRA OPTOMETRIST | OPTICAL SUPERSTORE (02) 6230 4966

OUR CUSTOMERS LOVE US!

See what our satisfied customers say about us.

“We were recommended to visit Micheal, and thank goodness, what a true gentleman! He was kind, helpful, informative, gentle, and gave my daughter hope and understanding….

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Great customer service
Adam Minarelli
Adam Minarelli
23:38 02 Oct 26
Received the Best Customer Service from two staff members (Female & Male - sorry didn’t get their names) at the Capalaba Central Optical Superstore recently (early September 2026)…Walked in to get my reading glasses arm fix. I was willing to pay for the new screw for my reading glasses and the two staff members offered to fix my glasses for straight away & for free. They also gave me a free glasses case. They were both friendly and very happy to help me without wanting any payment. I come from a retail background of 30 years which I also took pride in providing excellent service to everyone. It was wonderful to experience good old fashion friendly customer service which I thought had died…but the lovely two staff members in the afternoon displayed excellent customer service! Thank you both so much! Cheers Kim Bertolacci
Kim Bertolacci
Kim Bertolacci
06:40 02 Oct 26
5 star service at a great price
Timmy Arnold
Timmy Arnold
07:32 01 Oct 26
Scott provided excellent service to me as a good long term customer of the brand and the shop. He showed creativity and great skill in helping me by fitting old lenses into new frames to save me money and help me have as many functional pairs as possible. So very useful and helpful for my busy life as a mum of young twin babies!THANK YOU very much optical superstore Booragoon!!!Thank you Scott!
Kim Zeneth Counsellor
Kim Zeneth Counsellor
03:48 01 Oct 26
Professional options and very good service
Robert Matthew
Robert Matthew
03:28 01 Oct 26
Deb was so helpful and kind. She really went above and beyond to help me find the right glasses for myself. If I could give more stars I would ⭐️
Isabel Westrup
Isabel Westrup
02:16 30 Sep 26
All of the team at this store are AMAZING!They have supported me as I lived in another city and would send me any new glasses to living back in town starting my new journey to wearing contacts.They have gone above and beyond to assist me as I nervously trialed options until I we tound the right ones for me.This took a few sessions and they weren’t happy until I was happy and secure with them.They have given me great advice over the phone or as I have “popped” by with a question.I would highly recommend this store to everyone who is looking for quality professionals and caring people.
Sharon
Sharon
02:57 29 Sep 26
Luke was extremely kind enough to help me find an optometrist in the area as they did not have one on site for the day. He was so kind and patient and ensured I had a plan to resolve a timely issue. He is such a great asset to the team and I couldn’t thank him enough.
Sarah G
Sarah G
07:44 28 Sep 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
07:05 28 Sep 26
I have been a Optical Superstore client for over 15 years. I recently moved from GC to the local Area. The service, friendliness and quality of care is extremely high imo from this team.Optometrist was very thorough & explained much more than previous yearly Diabetic appointments. Service staff are very helpful (Lady & Guy) + adjusted my new glasses to fit neatly. Also received a ‘Care for Glasses’ info form as well to assist aftercare. BUT best part was from a Wed apt, to get the new prescription glasses on the following Monday - Wow outstanding turnaround time.Very happy I made the decision to go to Deception Bay Optical Superstore. And Again ThankU for a fantastic service experience ✅
ASJ Smith
ASJ Smith
05:39 28 Sep 26
5 star for the blonde, curly hair young lady that helped repair my glasses that the OPSM failed to do so.Totally forgot to ask her name. Keep up the good work. Than you so much.
Maria C
Maria C
03:35 26 Sep 26
I had bought some glasses from specsavers .but I'd broke them they had refused to fix them for me.so I went in this store they where brilliant they fixed my glasses in five minutes.its hard to find good people but deb and Ella Jane where amazing I can't say enough about them .thank you you have a customer for life.x
Ste Mellumba
Ste Mellumba
01:11 26 Sep 26
Excellent customer care and support, the optometrist was extremely friendly and helpful. The customer staff are extremely helpful and very friendly. My glasses were back with in 5 days and I’m very pleased with them. Great prices I have multifocal and tint and covering as well. I’ve been coming back to Optical Superstore for years and went to Morayfield before Deception Bay store.
Les Reeves
Les Reeves
08:33 24 Sep 26
I am traveling around Australia solo . I had a disaster with my glasses , the frames were totally smashed just prior to leaving Sydney for Darwin. I was lucky enough to have chosen this location by chance,to help. I went directly there from the airport. The gentleman was fantastic, very kind and sympathetic, I can barely see without glasses. He wasn't able to fix the frames, understandly so, they were toast and I knew it. He, and the lady also there, put a lot of effort into finding a frame that would work with my lenses. Thankfully they did. Now I can at least see Australia! Thank you so much, you were outstanding, from a very happy Canadian!
Sharon Green
Sharon Green
19:24 22 Sep 26
Recently had Henry at Morayfield checked my eyes. Wow the most professional service and explanation I have ever had! Also Jo assisted me with glasses choice after and similar outstanding service! Congratulations OPS Morayfield.PhilipWoorim
Philip Jones
Philip Jones
23:17 21 Sep 26
Really happy with the professional and friendly service. The staff are incredible and super helpful and the range of glasses they have are great! Highly recommend 👌
Gulin Kemal
Gulin Kemal
07:39 21 Sep 26
Great service. Lovely helpful staff
Debra Dawson
Debra Dawson
21:23 18 Sep 26
Excellent store to deal with staff are very and the Asian optometrist who has previously checked my eyes is excellent too. Thank you for help
John Boroevich
John Boroevich
10:37 18 Sep 26
Always the best choice of frames - not all the same like other stores! Also great service!
Kerrie Arnaud
Kerrie Arnaud
05:08 17 Sep 26
I highly recommend Optical Superstore Glen Waverley.The Crew there is super efficient ,helpful and a pleasure to deal with.Order processing for new glasses for two people was smooth and prompt and I left the store assured that should I have any issues whatsoever, they are just a phone call away.I’ll be back next time I’m due for any eye testing and new glasses.Thank you Optical Superstore
Annette Morris
Annette Morris
01:07 17 Sep 26
The Optical Superstore on Sturt Rd is second to none...excellent service from every staff member who I dealt with - highly recommend them. Thankyou!
Marg Millar
Marg Millar
04:31 15 Sep 26
One of the lens in my glasses was loose so I popped in to Brookside Optical Superstore. They fixed the lens, replaced the nose pads and cleaned my glasses, making them good as new and at no cost. Thank you!
Sue Hammond
Sue Hammond
23:49 14 Sep 26
At the beginning of the year - my husband and I walked out with 5 pairs of prescription glasses for $500. We had different styles and brands. The service was exceptional !!! The variety of glasses next level !Our professional testing was also helpful and a very comfortable experience !!!
Jools Munro
Jools Munro
06:34 14 Sep 26
Gr8 services and consulting
Peter Barker
Peter Barker
06:27 14 Sep 26
Exceptional service
Wizard Of OZ
Wizard Of OZ
02:59 14 Sep 26
Excellent service and the staff are extremely helpful.
Sallyann McCartney
Sallyann McCartney
14:44 10 Sep 26
I highly recommend the DBay store, The service provided by Angela,Tiana and optometrist whose name I unfortunately didn’t take note of, was exceptional.
Linda Horner
Linda Horner
10:03 10 Sep 26
Lori, thank you for being kind, patient, and highly professional. I appreciate not only your guidance but also the way you increased my understanding of my eye health and the routine treatment I should consider.
Senu Senna
Senu Senna
03:04 10 Sep 26
I went their south gate plaza store and the ladies in there were amazing they helped me out by fixing my glasses while I waited and then said it was no charge for the repair.That sort of customer service is why I keep coming back to the same store to buy my new glasses.It's awesome to see some businesses still give good customer service.
William Parker
William Parker
01:07 09 Sep 26
Very friendly staff, great range of frames and very easy to make appointments.
Lance Bell
Lance Bell
00:28 09 Sep 26
I can't speak highly enough of the Optical Superstore at Deception Bay. I booked an optometrist appointment having experienced a sudden onset of double and blurred vision. The optometrist was the most thorough I have ever experienced & compiled a completed report from the tests conducted which was later accessed by Hospital Doctors. After eliminating various medical events, I returned for a follow up appointment to receive corrective lenses & spectacles. The counter staff there were absolutely outstanding. My new glasses arrived early, fitted perfectly & my vision has now been restored to 100% at the minimum cost to yours truly. Thank you Optical Superstore Deception Bay 😊
Chris Q
Chris Q
20:39 08 Sep 26
Always a great experience going to Grand Central Toowoomba - Michelle Hill is so professional.
None None (Nonesence)
None None (Nonesence)
07:55 07 Sep 26
All of the staff here at the Mt Sheridan Plaza store are amazing. Super friendly and helpful. Love my new glasses, the prescription for my eyesight is perfect, I can read so much better now! The optometrist I saw really took her time in assessing me and working out what would work best for my eyesight. Such a lovely lady aswell. The cost was very reasonable. They have a great selection of frames to choose from. Highly recommend this store!
Simone Winders
Simone Winders
02:10 03 Sep 26
Service is 110% , everyone went out of their way to assist me with the whole process in getting 2 new pairs of glasses. Product excellent .
graham parrant
graham parrant
06:10 02 Sep 26
Great service. Friendly professional staff and my new glasses are thus far proving to be excellent
Mike Drewer
Mike Drewer
21:40 01 Sep 26
Such an incredible team! I was assisted by Mitra at reception and Jo for my appointment - both super helpful and friendly!
Yifei LI
Yifei LI
07:13 01 Sep 26
The Optical Superstore at Taigum is my go-to store for wonderful optometrists and staff, a great range, and excellent prices.
Catherine Buckley
Catherine Buckley
06:50 01 Sep 26
Extremely knowledgeable and friendly staff. They make buying new glasses fun! I wouldn’t go anywhere else.
Julie Stenklev
Julie Stenklev
03:30 01 Sep 26
Always happy with the service and help from the Optom & staff when I have to get a new script & glasses 👓
Wendy Lund
Wendy Lund
00:04 01 Sep 26
Thanks for the good service provided!
Km
Km
06:43 31 Aug 26
Very Good Service. 👍👍🎉🎉
Jin Yang Lee
Jin Yang Lee
06:41 31 Aug 26
My husband Roy was so very impressed with the service of Joseph the Optician and Jenny in the store at Australia Fair. They were so welcoming and professional in assisting him. He is delighted with his new glasses and highly recommends The Optical Superstore Australia Fair.He says thank you to you both. 🤓
Jill Fallon
Jill Fallon
06:08 31 Aug 26
I had a great experience here and wanted to recognize the manager's service going above and beyond the expectation to fulfill my request.Keep up the great works and see you soon again.
Ali Amirikhah
Ali Amirikhah
12:56 28 Aug 26
Just like to shout out to the awesomeDr phoebe shou she is amazing. Excellent service. Excellent service from the whole staff friendly helpful
Lolee E
Lolee E
02:08 28 Aug 26
Great experience. Steven did a thorough examination and a vast choice for frames. Highly recommended
Therese Tilyard
Therese Tilyard
10:09 27 Aug 26
I had an issue with my glasses breaking, so dropped in to see Fred at Optical Superstore in Canberra centre, on the off-chance he could help. Even though I'm not a regular customer, he went above and beyond to fix them. And they're better than before they broke. He was so kind and obliging that I will definitely be returning.
Sally Green
Sally Green
04:18 26 Aug 26
I had a fantastic experience with The Optical Superstore! The service is top-notch, and the optometrist is exceptionally professional. I got my eyes tested last week and was extremely impressed by their attentiveness and great service attitude. I picked up my new glasses today and was genuinely blown away—they are super comfortable to wear and the vision is crystal clear.
Mallika H'ng
Mallika H'ng
02:48 25 Aug 26
The kindest most decent folks. I’m in town visiting and in an unfamiliar room in the middle of the night managed to step on my specs. These delightful folks took my specs in and a half hour later they were repaired, good as new. I tried to pay them but they refused payment. The world needs more Optical superstores. Thank you 🙏 🙏
Claude Caron
Claude Caron
02:30 25 Aug 26
Friendly and helpful service as always. Great range of frames too!
Robyn Kennedy
Robyn Kennedy
05:52 24 Aug 26
Was great experience purchasing from hillton optical superstore,I had one of the nicest lady offering me tons of options,explaining what is the best options,tintined the glasses twice to meet my needs,thannk you for everything!
Lana Yan
Lana Yan
06:02 22 Aug 26
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Optical Superstore Canberra

Experience Expert Eyecare in the ACT

optometrist canberra

Address

28/36 Ainslie Pl, Canberra ACT 2601

Phone

(02) 6230 4966

OPENING HOURS

Monday

CLOSED

Tuesday

9:00 am – 5:30 pm

Wednesday

9:00 am – 5:30 pm

Thursday

9:00 am – 5:30 pm

Friday

9:00 am – 5:30 pm

Saturday

9:00 am – 4:00 pm

Sunday

CLOSED

Closed Sundays and All Public Holidays.

VISION SUPPORT IN CANBERRA CITY

Optical Superstore is proudly 100% Australian owned and operated.

Centrally located in the heart of Canberra’s CBD, on the ground floor of Ethos House, Optical Superstore Canberra delivers outstanding customer service and excellent quality prescription eyewear at affordable prices. Explore our impressive range of multifocal glasses, prescription sunglasses, contact lenses, safety glasses, and more. We accept all major health funds, so you can make the most of your optical extras before they reset.

Our family-orientated eyecare team includes therapeutically endorsed tenant optometrists Prof Faran Sabeti, an academic at the University of Canberra with a focus on macular degeneration and myopia; and Josephine Sabeti who consults with a particular passion for paediatric vision care. Book an appointment today; most eye tests are bulk billed to Medicare. With expert eyecare and genuine value, we are committed to our Super Service & Super Savings promise.

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

Find the frame for your lifestyle at Optical Superstore Canberra. With incredible deals on frames of various colours, shapes and designs, discover how we can cater to your individual budget and style.

And our 50% Off Your Second Pair deal means that, whether you’re a student or a professional, you can always keep a spare pair of frames on hand to help balance work and leisure on a sensible budget.

Wide Range of Frames

We stock high-quality, affordable frames in a wide range of colours and styles, including designs from renowned international brands at competitive prices.

Personalised Service

Our enthusiastic eyecare team take the time to consider your individual lifestyle needs so your eyewear can reflect your daily fashion and activities.

Complimentary Aftercare

Visit our Canberra City store with your Optical Superstore frames for a complimentary adjustment and clean to maintain streak-free lenses and great comfort.

The Optical Superstore works closely with Hoya Australia to deliver high-quality prescription lenses, including innovative multifocal designs. This relationship allows us to provide you with groundbreaking technology, such as Hoya MiYOSMART lenses to help slow the progression of myopia (short-sightedness) in children.

Whether you’re an office worker or an outdoors enthusiast, there’s an option for all lifestyles. From blue block glasses and photochromic lenses to polarised sunglasses and prescription safety glasses, our team at Optical Superstore Canberra are waiting in-store to offer expert eyewear advice.

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

Optical Superstore Canberra accepts ALL private health fund members with optical extras. We endeavour to supply premium eyewear with minimal out-of-pocket costs so you can make the most of your entitlements. Ask us about the comprehensive options across our Low Gap Range for single vision and multifocals!

Book an appointment today or visit us in-store at Ethos House with a current prescription and your health fund card for a detailed quote. Let us process your claim on-the-spot with HICAPS for a hassle-free experience and take advantage of your optical extras without compromising on quality. 

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVE US!

Great customer service
Adam Minarelli
Adam Minarelli
23:38 02 Oct 26
Received the Best Customer Service from two staff members (Female & Male - sorry didn’t get their names) at the Capalaba Central Optical Superstore recently (early September 2026)…Walked in to get my reading glasses arm fix. I was willing to pay for the new screw for my reading glasses and the two staff members offered to fix my glasses for straight away & for free. They also gave me a free glasses case. They were both friendly and very happy to help me without wanting any payment. I come from a retail background of 30 years which I also took pride in providing excellent service to everyone. It was wonderful to experience good old fashion friendly customer service which I thought had died…but the lovely two staff members in the afternoon displayed excellent customer service! Thank you both so much! Cheers Kim Bertolacci
Kim Bertolacci
Kim Bertolacci
06:40 02 Oct 26
5 star service at a great price
Timmy Arnold
Timmy Arnold
07:32 01 Oct 26
Scott provided excellent service to me as a good long term customer of the brand and the shop. He showed creativity and great skill in helping me by fitting old lenses into new frames to save me money and help me have as many functional pairs as possible. So very useful and helpful for my busy life as a mum of young twin babies!THANK YOU very much optical superstore Booragoon!!!Thank you Scott!
Kim Zeneth Counsellor
Kim Zeneth Counsellor
03:48 01 Oct 26
Professional options and very good service
Robert Matthew
Robert Matthew
03:28 01 Oct 26
Deb was so helpful and kind. She really went above and beyond to help me find the right glasses for myself. If I could give more stars I would ⭐️
Isabel Westrup
Isabel Westrup
02:16 30 Sep 26
All of the team at this store are AMAZING!They have supported me as I lived in another city and would send me any new glasses to living back in town starting my new journey to wearing contacts.They have gone above and beyond to assist me as I nervously trialed options until I we tound the right ones for me.This took a few sessions and they weren’t happy until I was happy and secure with them.They have given me great advice over the phone or as I have “popped” by with a question.I would highly recommend this store to everyone who is looking for quality professionals and caring people.
Sharon
Sharon
02:57 29 Sep 26
Luke was extremely kind enough to help me find an optometrist in the area as they did not have one on site for the day. He was so kind and patient and ensured I had a plan to resolve a timely issue. He is such a great asset to the team and I couldn’t thank him enough.
Sarah G
Sarah G
07:44 28 Sep 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
07:05 28 Sep 26
I have been a Optical Superstore client for over 15 years. I recently moved from GC to the local Area. The service, friendliness and quality of care is extremely high imo from this team.Optometrist was very thorough & explained much more than previous yearly Diabetic appointments. Service staff are very helpful (Lady & Guy) + adjusted my new glasses to fit neatly. Also received a ‘Care for Glasses’ info form as well to assist aftercare. BUT best part was from a Wed apt, to get the new prescription glasses on the following Monday - Wow outstanding turnaround time.Very happy I made the decision to go to Deception Bay Optical Superstore. And Again ThankU for a fantastic service experience ✅
ASJ Smith
ASJ Smith
05:39 28 Sep 26
5 star for the blonde, curly hair young lady that helped repair my glasses that the OPSM failed to do so.Totally forgot to ask her name. Keep up the good work. Than you so much.
Maria C
Maria C
03:35 26 Sep 26
I had bought some glasses from specsavers .but I'd broke them they had refused to fix them for me.so I went in this store they where brilliant they fixed my glasses in five minutes.its hard to find good people but deb and Ella Jane where amazing I can't say enough about them .thank you you have a customer for life.x
Ste Mellumba
Ste Mellumba
01:11 26 Sep 26
Excellent customer care and support, the optometrist was extremely friendly and helpful. The customer staff are extremely helpful and very friendly. My glasses were back with in 5 days and I’m very pleased with them. Great prices I have multifocal and tint and covering as well. I’ve been coming back to Optical Superstore for years and went to Morayfield before Deception Bay store.
Les Reeves
Les Reeves
08:33 24 Sep 26
I am traveling around Australia solo . I had a disaster with my glasses , the frames were totally smashed just prior to leaving Sydney for Darwin. I was lucky enough to have chosen this location by chance,to help. I went directly there from the airport. The gentleman was fantastic, very kind and sympathetic, I can barely see without glasses. He wasn't able to fix the frames, understandly so, they were toast and I knew it. He, and the lady also there, put a lot of effort into finding a frame that would work with my lenses. Thankfully they did. Now I can at least see Australia! Thank you so much, you were outstanding, from a very happy Canadian!
Sharon Green
Sharon Green
19:24 22 Sep 26
Recently had Henry at Morayfield checked my eyes. Wow the most professional service and explanation I have ever had! Also Jo assisted me with glasses choice after and similar outstanding service! Congratulations OPS Morayfield.PhilipWoorim
Philip Jones
Philip Jones
23:17 21 Sep 26
Really happy with the professional and friendly service. The staff are incredible and super helpful and the range of glasses they have are great! Highly recommend 👌
Gulin Kemal
Gulin Kemal
07:39 21 Sep 26
Great service. Lovely helpful staff
Debra Dawson
Debra Dawson
21:23 18 Sep 26
Excellent store to deal with staff are very and the Asian optometrist who has previously checked my eyes is excellent too. Thank you for help
John Boroevich
John Boroevich
10:37 18 Sep 26
Always the best choice of frames - not all the same like other stores! Also great service!
Kerrie Arnaud
Kerrie Arnaud
05:08 17 Sep 26
I highly recommend Optical Superstore Glen Waverley.The Crew there is super efficient ,helpful and a pleasure to deal with.Order processing for new glasses for two people was smooth and prompt and I left the store assured that should I have any issues whatsoever, they are just a phone call away.I’ll be back next time I’m due for any eye testing and new glasses.Thank you Optical Superstore
Annette Morris
Annette Morris
01:07 17 Sep 26
The Optical Superstore on Sturt Rd is second to none...excellent service from every staff member who I dealt with - highly recommend them. Thankyou!
Marg Millar
Marg Millar
04:31 15 Sep 26
One of the lens in my glasses was loose so I popped in to Brookside Optical Superstore. They fixed the lens, replaced the nose pads and cleaned my glasses, making them good as new and at no cost. Thank you!
Sue Hammond
Sue Hammond
23:49 14 Sep 26
At the beginning of the year - my husband and I walked out with 5 pairs of prescription glasses for $500. We had different styles and brands. The service was exceptional !!! The variety of glasses next level !Our professional testing was also helpful and a very comfortable experience !!!
Jools Munro
Jools Munro
06:34 14 Sep 26
Gr8 services and consulting
Peter Barker
Peter Barker
06:27 14 Sep 26
Exceptional service
Wizard Of OZ
Wizard Of OZ
02:59 14 Sep 26
Excellent service and the staff are extremely helpful.
Sallyann McCartney
Sallyann McCartney
14:44 10 Sep 26
I highly recommend the DBay store, The service provided by Angela,Tiana and optometrist whose name I unfortunately didn’t take note of, was exceptional.
Linda Horner
Linda Horner
10:03 10 Sep 26
Lori, thank you for being kind, patient, and highly professional. I appreciate not only your guidance but also the way you increased my understanding of my eye health and the routine treatment I should consider.
Senu Senna
Senu Senna
03:04 10 Sep 26
I went their south gate plaza store and the ladies in there were amazing they helped me out by fixing my glasses while I waited and then said it was no charge for the repair.That sort of customer service is why I keep coming back to the same store to buy my new glasses.It's awesome to see some businesses still give good customer service.
William Parker
William Parker
01:07 09 Sep 26
Very friendly staff, great range of frames and very easy to make appointments.
Lance Bell
Lance Bell
00:28 09 Sep 26
I can't speak highly enough of the Optical Superstore at Deception Bay. I booked an optometrist appointment having experienced a sudden onset of double and blurred vision. The optometrist was the most thorough I have ever experienced & compiled a completed report from the tests conducted which was later accessed by Hospital Doctors. After eliminating various medical events, I returned for a follow up appointment to receive corrective lenses & spectacles. The counter staff there were absolutely outstanding. My new glasses arrived early, fitted perfectly & my vision has now been restored to 100% at the minimum cost to yours truly. Thank you Optical Superstore Deception Bay 😊
Chris Q
Chris Q
20:39 08 Sep 26
Always a great experience going to Grand Central Toowoomba - Michelle Hill is so professional.
None None (Nonesence)
None None (Nonesence)
07:55 07 Sep 26
All of the staff here at the Mt Sheridan Plaza store are amazing. Super friendly and helpful. Love my new glasses, the prescription for my eyesight is perfect, I can read so much better now! The optometrist I saw really took her time in assessing me and working out what would work best for my eyesight. Such a lovely lady aswell. The cost was very reasonable. They have a great selection of frames to choose from. Highly recommend this store!
Simone Winders
Simone Winders
02:10 03 Sep 26
Service is 110% , everyone went out of their way to assist me with the whole process in getting 2 new pairs of glasses. Product excellent .
graham parrant
graham parrant
06:10 02 Sep 26
Great service. Friendly professional staff and my new glasses are thus far proving to be excellent
Mike Drewer
Mike Drewer
21:40 01 Sep 26
Such an incredible team! I was assisted by Mitra at reception and Jo for my appointment - both super helpful and friendly!
Yifei LI
Yifei LI
07:13 01 Sep 26
The Optical Superstore at Taigum is my go-to store for wonderful optometrists and staff, a great range, and excellent prices.
Catherine Buckley
Catherine Buckley
06:50 01 Sep 26
Extremely knowledgeable and friendly staff. They make buying new glasses fun! I wouldn’t go anywhere else.
Julie Stenklev
Julie Stenklev
03:30 01 Sep 26
Always happy with the service and help from the Optom & staff when I have to get a new script & glasses 👓
Wendy Lund
Wendy Lund
00:04 01 Sep 26
Thanks for the good service provided!
Km
Km
06:43 31 Aug 26
Very Good Service. 👍👍🎉🎉
Jin Yang Lee
Jin Yang Lee
06:41 31 Aug 26
My husband Roy was so very impressed with the service of Joseph the Optician and Jenny in the store at Australia Fair. They were so welcoming and professional in assisting him. He is delighted with his new glasses and highly recommends The Optical Superstore Australia Fair.He says thank you to you both. 🤓
Jill Fallon
Jill Fallon
06:08 31 Aug 26
I had a great experience here and wanted to recognize the manager's service going above and beyond the expectation to fulfill my request.Keep up the great works and see you soon again.
Ali Amirikhah
Ali Amirikhah
12:56 28 Aug 26
Just like to shout out to the awesomeDr phoebe shou she is amazing. Excellent service. Excellent service from the whole staff friendly helpful
Lolee E
Lolee E
02:08 28 Aug 26
Great experience. Steven did a thorough examination and a vast choice for frames. Highly recommended
Therese Tilyard
Therese Tilyard
10:09 27 Aug 26
I had an issue with my glasses breaking, so dropped in to see Fred at Optical Superstore in Canberra centre, on the off-chance he could help. Even though I'm not a regular customer, he went above and beyond to fix them. And they're better than before they broke. He was so kind and obliging that I will definitely be returning.
Sally Green
Sally Green
04:18 26 Aug 26
I had a fantastic experience with The Optical Superstore! The service is top-notch, and the optometrist is exceptionally professional. I got my eyes tested last week and was extremely impressed by their attentiveness and great service attitude. I picked up my new glasses today and was genuinely blown away—they are super comfortable to wear and the vision is crystal clear.
Mallika H'ng
Mallika H'ng
02:48 25 Aug 26
The kindest most decent folks. I’m in town visiting and in an unfamiliar room in the middle of the night managed to step on my specs. These delightful folks took my specs in and a half hour later they were repaired, good as new. I tried to pay them but they refused payment. The world needs more Optical superstores. Thank you 🙏 🙏
Claude Caron
Claude Caron
02:30 25 Aug 26
Friendly and helpful service as always. Great range of frames too!
Robyn Kennedy
Robyn Kennedy
05:52 24 Aug 26
Was great experience purchasing from hillton optical superstore,I had one of the nicest lady offering me tons of options,explaining what is the best options,tintined the glasses twice to meet my needs,thannk you for everything!
Lana Yan
Lana Yan
06:02 22 Aug 26
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Frequently asked questions

Where is Optical Superstore Canberra located?

Find our Canberra store in the CBD near Civic Square and City Hill. We are located on ground level at the entrance of Ethos House, accessible from Ainslie Pl.

Is parking available?

Paid/Timed parking is available right outside the store on Ainslie Pl, and across the city centre.

What is MiYOSMART?

MiYOSMART is the name of a speciality lens from Hoya, designed to slow the progress of myopia in children. The technology combines a honeycomb-shaped treatment area (D.I.M.S.) with a clear focus zone to simultaneously manage myopia and provide consistent vision.

What does ‘therapeutically endorsed’ mean?

A therapeutically endorsed optometrist has undertaken additional education to hold qualifications which allows them to prescribe scheduled medicines for the treatment of some eye conditions and diseases.

Does Optical Superstore Canberra sell polarised sunglasses?

Yes! We stock polarised sunglasses with the option of prescription or non-prescription lenses. Some frames are available with prescription lenses only; ask our staff in-store for guidance.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.

Optical Superstore