We accept ALL health fund members

Canberra Optical Superstore | For Vision Support That is Truly Out of Sight in the ACT

Optometrist Canberra

Are you looking for practical eyewear solutions that enhance your vision and resonate with your lifestyle?

Are you seeking a genuinely informative, bulk-billed eye test experience, empowering your eyesight and vision-health needs?

The family-based eyecare team of independent Canberra optometrists and qualified support staff support your vision at every step for an experience that is truly out of sight!

Located in the heart of Canberra’s central business district, Canberra Civic, find out what makes the SUPER SERVICE | SUPER SAVINGS difference at The Optical Superstore, Canberra.

Optical Superstore
Canberra

28/36 Ainslie Pl, Canberra ACT 2601
Phone : (02) 6230 4966

Opening Hours

Monday: Closed
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 5:30 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 4:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Optical Superstore
Canberra

28/36 Ainslie Pl, Canberra ACT 2601
Phone : (02) 6230 4966

Opening Hours

Monday: Closed
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 5:30 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 4:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Eyecare Beyond Expectations | SUPER SERVICE

EYE TESTS AND SUPPORT SERVICES

Working cohesively, the independently-operating optometrist tandem of Associate Professor Faran Sabeti and Josephine Sabeti provides a full range of eye testing and vision-support services.

PROF FARAN SABETI: A full-time academic actively researching and teaching at the University of Canberra (UC), focusing on macular degeneration (AMD/MD) and myopia.

JOSEPHINE SABETI: With a passion for thorough optical outcomes in children, Josephine is highly interested in pediatric vision care and would be an ideal optometrist for your young and growing household.

Along with scheduled, routine bulk-billed Canberra eye tests for every member of your family, the range of support optical services, screening, and eye-health examinations are second to none, including:

Offering a heightened tier of eye health expertise ensures your family’s eyes are in expert hands at Optical Superstore, Canberra.

Eyecare Beyond Expectations | SUPER SERVICE

EYE TESTS AND SUPPORT SERVICES

Working cohesively, the independently-operating optometrist tandem of Associate Professor Faran Sabeti and Josephine Sabeti provides a full range of eye testing and vision-support services.

PROF FARAN SABETI: A full-time academic actively researching and teaching at the University of Canberra (UC), focusing on macular degeneration (AMD/MD) and myopia.

JOSEPHINE SABETI: With a passion for thorough optical outcomes in children, Josephine is highly interested in pediatric vision care and would be an ideal optometrist for your young and growing household.

Along with scheduled, routine bulk-billed Canberra eye tests for every member of your family, the range of support optical services, screening, and eye-health examinations are second to none, including:

Offering a heightened tier of eye health expertise ensures your family’s eyes are in expert hands at Optical Superstore, Canberra.

QUALIFIED DISPENSING FOR FRAMES AND PRESCRIPTION GLASSES

Supporting your independent Canberra optometrists with further in-house expertise and knowledge is a team of support staff consisting of two qualified optical dispensers and an aspiring optometry student. The entire team works together, ensuring eyewear options succeed with a focus on exceeding your expectations.

MEETING THE DEMANDS FOR YOUR EYEWEAR IN CANBERRA CIVIC

Whether your work as a public servant in the nation’s capital requires a level of specificity and demanding work/life balance or your pursuit of higher education has you seeking out quality eyewear in line with a sensible budget, you can be assured of prescription glasses, contact lenses, sunglasses, and optical accessories that harmonise with your fast-paced daily life.

Canberra Optical Superstore caters to a wide range of vision solutions, including:

Prescription Safety Glasses with All Australian Safety (ASS) and Hoya Safety Australia

Eyewear providers for clients of the Department of Veterans Affairs (DVA)

ACT Government Spectacles Subsidy Scheme

A Preferred Provider for CBHS, CBHS Corporate Health Fund Members

Eyewear For Life | SUPER SAVINGS

At Optical Superstore Canberra, we understand that your glasses and spectacle frame expectations go beyond just prescriptions—they reflect your daily routines, professional demands, and personal preferences.

You demand eyewear for the speed of life.

We strive to create a space where expert optometrists and qualified support staff cater to the unique vision requirements of public servants, office workers, students, and residents from Queanbeyan to the Illawarra coast, ensuring a tailored approach to prescription glasses options, including a selection of internationally-branded eyewear: both chic and timeless.

Explore our renowned Optical Superstore, ‘No & Low Gap’ range—catering for all health funds across Australia with an array of prescription options for sunglasses, multi-coated lenses, and thinner and lighter lens materials.

A MULTICULTURAL LIFESTYLE HUB

You and your family are welcome to attend our warm and inviting atmosphere, where conversations about your eye health seamlessly blend with your hobbies, interests, and lifestyle–gardening, cuisine, academics, and the great outdoors!

A MULTICULTURAL LIFESTYLE HUB

You and your family are welcome to attend our warm and inviting atmosphere, where conversations about your eye health seamlessly blend with your hobbies, interests, and lifestyle–gardening, cuisine, academics, and the great outdoors!

OUR SERVICES

Book an Eye Test at Optical Superstore, Canberra Civic

We invite you to book a Canberra eye test today for vision support and eyewear that is truly out of sight. Simply call Canberra Optical Superstore to make your appointment on the number provided, or book online for an easy and immediate booking.

CANBERRA OPTOMETRIST | OPTICAL SUPERSTORE (02) 6230 4966

OUR CUSTOMERS LOVE US!

See what our satisfied customers say about us.

“We were recommended to visit Micheal, and thank goodness, what a true gentleman! He was kind, helpful, informative, gentle, and gave my daughter hope and understanding….

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Was great experience purchasing from hillton optical superstore,I had one of the nicest lady offering me tons of options,explaining what is the best options,tintined the glasses twice to meet my needs,thannk you for everything!
Lana Yan
Lana Yan
06:02 22 Aug 26
Very happy with my service at the Southgate plaza store. For both myself and my Daughter.I'd recommend OS to anyone needing Optical care.Thanks team.Andy. W 🙂
Mini Mad
Mini Mad
06:43 20 Aug 26
About three years ago I reluctantly switched from Hilton store (staff there were fantastic) as we moved home so now go to Marion store. Staff at Marion are also fantastic. Everyone is great! Thanks so much to Shelley recently for her help and patience in selecting new frames.
Helen Talbot
Helen Talbot
00:07 20 Aug 26
Really great team working here! Guys know their stuff and give thorough care from start to finish, highly recommend!
Eksith Ranasinghe
Eksith Ranasinghe
12:25 19 Aug 26
Extremely helpful, especially at short notice, after losing my glasses. Provided a timely appointment, offered advice with frame selection, and tested my sight and vision very professionally.
rick klima
rick klima
01:38 19 Aug 26
Lovely staff - so patient and helpful. Affordable yet attractive selection of frames. Thankyou😊
Anne Graham
Anne Graham
06:47 18 Aug 26
The nicest staff, very helpfulThey will make sure you have the correct eyeware to suit you.Picked up my safety glasses today and perfect. The staff were brilliant
Leanne Nayler
Leanne Nayler
11:16 10 Aug 26
Sara Sarinella couldn't be anymore helpfulI have a lot of problems with my eyes and glasses and Sara worked though it all and nailed itPicked my glasses up , absolutely perfectThanks again to Sara
Dee Dicicco
Dee Dicicco
03:30 10 Aug 26
The team at Optical Superstore Mitcham really take the stress out of buying optical products. I recently purchased some new glasses and was very impressed with the ease of arranging an eyetest, the help I received choosing and correctly fitting my glasses and the turnaround time for collection. The staff are not only professional and knowledgeable about their products but also very friendly and welcoming. A very positive experience, I highly recommend!
Nicola Richards
Nicola Richards
03:42 08 Aug 26
Amy, Matthew and the team are fantastic.
Col Ramsay
Col Ramsay
06:36 06 Aug 26
Great service by friendly professional staff.
Noel Walsh
Noel Walsh
08:49 05 Aug 26
Superb services. Friendly and meticulous works. Highly recommended. There's always savings.
Hathy Auv
Hathy Auv
05:16 05 Aug 26
I cannot speak highly enough of the team at Optical Superstore Casuarina, especially Vic. The level of service I received was exceptional from start to finish. Vic responded promptly, took the time to explore different solutions, and went above and beyond to help me find my favorite crocs frames. It's rare to come across someone so genuinely helpful, professional, and committed to customer satisfaction (even when in a different state). So thank you Vic and the team for helping a former NT resident. Take care.FG
Flo Guillet
Flo Guillet
06:31 04 Aug 26
Could not be happier.. purchased 2 pairs.. great staff could not do enough. After sales service exceptional .. Happy team
Cynthia
Cynthia
08:55 03 Aug 26
Outstanding service from Sophie who looked after my purchase of new lenses and had a wealth of knowledge regarding any questions I had.Highly recommend.
Todd Wheeler
Todd Wheeler
04:40 01 Aug 26
Excellent service and friendly staff. Highly recommend optical Superstore Toowoomba for your next set of glasses and vision test.
Michelle Anderson
Michelle Anderson
03:14 01 Aug 26
My uncle broke his frames beyond repair while on holiday, we went to a few other optometrists who couldn’t help. The staff working here immediately tried to help and began searching for a frame that would fit and managed to find one for his 30 year old glasses. The frame price was very reasonable and cheap and the staff working chucked in the case for free. We couldn’t have been happier with the service we got from the staff
Georgia Evans
Georgia Evans
02:01 01 Aug 26
Very helpful for my sunglasses, thanks !
vero heriot
vero heriot
01:48 01 Aug 26
I’m very happy with the professional services I received from Optical Superstore at Hilton Plaza, I was served by Sophie, she was nice, very helpful, dealing friendly and professionally, thank Sophie, Regards, Michael Eskarous
mechel besada
mechel besada
01:01 01 Aug 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
06:16 31 Jul 26
I called in to the store to seek assistance to repair my driving glasses, which had again lost a pin. Manager Andrew repaired them immediately at no charge! Great customer service! Thank you! I can now drive my car home as we live interstate
Rosemary McDowell
Rosemary McDowell
04:01 31 Jul 26
Bianca is always so lovely and helpful with every appointment. Even when we don’t have appointments, she is so warm and willing to chat about things regarding our glasses. The staff are very lucky to have her as a manager!
Gabriella Burgess
Gabriella Burgess
00:37 30 Jul 26
Lovely experience today. Thanks team. You rock!
Tennielle Hammersley
Tennielle Hammersley
11:55 29 Jul 26
I have been a loyal customer of this optical store for years, and it truly stands out as the best on the coast. The staff is not only friendly but also incredibly knowledgeable about their products. They take the time to understand my needs and always provide excellent service. Whether it’s selecting the perfect pair of glasses or getting advice on lens options, I always leave feeling satisfied. I highly recommend this shop to anyone in need of quality optical services!
Ana Rocha
Ana Rocha
06:38 28 Jul 26
Good service nice staff
Snow
Snow
22:54 27 Jul 26
Very cool and friendly people who can assist you with any issues and suggestions and they will go to any lengths to help you and does the work before time and one of the best optical stores because I have seen places where they can’t even adjust the power properly🤓😎🥸The optometrist is very knowledgeable and professional person 🧍‍♂️I’m very impressed and satisfied.
GARGI Bhattacharya
GARGI Bhattacharya
01:46 25 Jul 26
Great customer service and solid range of frames to choose from
Warwick HVAC
Warwick HVAC
06:43 23 Jul 26
Kindly helping and extremely good experience. 很好的经历👍
lee yang
lee yang
05:09 22 Jul 26
Amazing service and hostility, good price.
Hawar Sabah
Hawar Sabah
07:09 21 Jul 26
I have been with this company for over 20 years and with this store for over 5 years or so. I always get excellent service from them and it is always fun to talk with the staff in the store. More importantly I talked to them about a friend who had an eye probllem, and they dealt with situation within hours. Well done and thanks
Chris Papadopoulos
Chris Papadopoulos
02:51 21 Jul 26
I had a great experience at Optical Superstore. The team fixed my glasses free of charge after they became bent on the sides, which I really appreciated. They were friendly, professional, and provided excellent customer service. It was a quick and hassle-free experience. I highly recommend Optical Superstore to anyone looking for reliable and helpful eye care.
Trisha Cabanig
Trisha Cabanig
22:40 19 Jul 26
For many years I struggled with cloudy vision and dry eyes. I had seen several different optometrists over that time, but never really felt I understood what was causing the problem. That changed when I met Vamsi at Deception Bay.Vamsi was incredibly thorough with the examination, took the time to explain everything clearly, and helped me understand the underlying issue rather than just treating the symptoms. He recommended IPL treatment as the best option.I've now completed two IPL sessions and have already noticed a significant improvement in my vision clarity and overall eye comfort. It's made a real difference to my daily life.I highly recommend Vamsi to anyone experiencing dry eye or vision issues. His professionalism, knowledge, and genuine care are outstanding, and I'm very grateful for the improvement I've experienced.
Wayne_B
Wayne_B
02:44 17 Jul 26
Lost my nose pad thing on my glasses and got it replaced glasses cleaned and readjust in no time! Also with an exceptional deal!!!!
rexson tse
rexson tse
23:25 16 Jul 26
Ivy is awesome and went above and beyond to fix my glasses! She is talented and i am very happy with the customer service i received.
Ragamithiran
Ragamithiran
03:05 12 Jul 26
Ivy provided excellent customer service and fixed my friends glasses in less than 30 mins. Fantastic
Thiraj Ramamoorthi
Thiraj Ramamoorthi
03:05 12 Jul 26
Mel and Ivy are superb, Ivy helped us fixing up some glasses that we believed were unfixable. Super talented and amazing staff and customer service.
Adarsh Anil Kumar
Adarsh Anil Kumar
03:03 12 Jul 26
Thuy was very knowledgeable, professional and efficient. I took my son there, and she was very good and friendly with him.
Bonnie Ho
Bonnie Ho
00:46 11 Jul 26
Wonderful customer service! I had my glasses cleaned, adjusted, and new frames ordered. It took me quite a while to find the frame I liked both in-store and online; they patiently helped me until I was sure of my choice. They were respectful and courteous!
Tuki Muzariri
Tuki Muzariri
07:19 09 Jul 26
I had damaged my glasses frame and they were twisted. I went in and spoke to the amazing Charlie. She straightened my frames for me so I could see again and was so kind. Thank you so much! Great service.
Aaron McKay
Aaron McKay
02:54 07 Jul 26
Great Service & Wide Selection! ⭐⭐⭐⭐⭐​I had a fantastic experience choosing my new glasses here. The staff are incredibly knowledgeable and superb at what they do, making sure I never felt rushed throughout the entire process. They have a wide range of high-quality frames and excellent lens options to choose from, all very well priced.​The whole process was friendly, relaxed, and genuinely enjoyable from start to finish. Thank you so much—I highly recommend them!
Chase Miller
Chase Miller
23:35 06 Jul 26
Love their range of frames! Staff is decent too ❤️
Aleena ata
Aleena ata
11:41 06 Jul 26
I have been going to Optical Superstore Casuarina for more than 10 years, since then the quality of service has always been great. Optometrist and staff are attentive and will never rush your appointment even they are at their busiest. Most of the time you can get your glasses same day which is amazing!!! Thank you Optical Superstore 😊
Ivanya Cunanan
Ivanya Cunanan
12:40 03 Jul 26
Thank you so much to the lovely team! One of the screws in my glasses fell out, and another optical store refused to fix them because I hadn’t bought the glasses there. Even though my glasses weren’t purchased from your store, you kindly found the right screw, repaired them for me, and didn’t charge me anything. I really appreciate your kindness and excellent customer service. Highly recommended!
Millie
Millie
00:07 01 Jul 26
I had an excellent experience at Casuarina Square branch! The staff were friendly, professional, and took the time to help me choose the perfect pair of glasses. A special shout-out to Marivic for helping me find the perfect frame at a very reasonable price and for always providing such thoughtful and attentive service.The eye examination was thorough, and everything was explained clearly, making the whole process easy and comfortable. The store has a fantastic selection of frames, and the customer service was outstanding from start to finish.I highly recommend this optical shop to anyone looking for quality eyewear, affordable prices, and exceptional customer service.
Vhonz Coppock
Vhonz Coppock
09:28 27 Jun 26
Much better than Eye Q
Ian
Ian
09:35 22 Jun 26
Friendly and prompt service. Highly recommend.
Shelley Nielson
Shelley Nielson
05:18 18 Jun 26
Gillian has the patience of a saint, and should win the award of the year. She is kind, patient, helpful and so easy to deal with.
Debbie McGregor
Debbie McGregor
03:37 12 Jun 26
Amazing serviceThey fix my glasses quick and very professional
Belal Al Mazlom
Belal Al Mazlom
06:21 11 Jun 26
Great service the person who served me today Sat 6th June (wish I could remember her name) was excellent great advice and arranged new prescription and repaired my sunglasses arms, amazing job better than new, will be coming back for new sunglasses in July. Thank you again
Colin Billington
Colin Billington
07:49 06 Jun 26
I had an excellent experience here. The staff were welcoming, professional, and made me feel comfortable from the moment I arrived. The optometrist was thorough, knowledgeable, and took the time to explain everything clearly. The eye examination was comprehensive, and I felt confident that my eye health was being well looked after. I highly recommend this practice to anyone looking for quality eye care in Port Macquarie.
Barbara Smith
Barbara Smith
05:10 05 Jun 26
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Optical Superstore Canberra

Experience Expert Eyecare in the ACT

optometrist canberra

Address

28/36 Ainslie Pl, Canberra ACT 2601

Phone

(02) 6230 4966

OPENING HOURS

Monday

CLOSED

Tuesday

9:00 am – 5:30 pm

Wednesday

9:00 am – 5:30 pm

Thursday

9:00 am – 5:30 pm

Friday

9:00 am – 5:30 pm

Saturday

9:00 am – 4:00 pm

Sunday

CLOSED

Closed Sundays and All Public Holidays.

VISION SUPPORT IN CANBERRA CITY

Optical Superstore is proudly 100% Australian owned and operated.

Centrally located in the heart of Canberra’s CBD, on the ground floor of Ethos House, Optical Superstore Canberra delivers outstanding customer service and excellent quality prescription eyewear at affordable prices. Explore our impressive range of multifocal glasses, prescription sunglasses, contact lenses, safety glasses, and more. We accept all major health funds, so you can make the most of your optical extras before they reset.

Our family-orientated eyecare team includes therapeutically endorsed tenant optometrists Prof Faran Sabeti, an academic at the University of Canberra with a focus on macular degeneration and myopia; and Josephine Sabeti who consults with a particular passion for paediatric vision care. Book an appointment today; most eye tests are bulk billed to Medicare. With expert eyecare and genuine value, we are committed to our Super Service & Super Savings promise.

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

Find the frame for your lifestyle at Optical Superstore Canberra. With incredible deals on frames of various colours, shapes and designs, discover how we can cater to your individual budget and style.

And our 50% Off Your Second Pair deal means that, whether you’re a student or a professional, you can always keep a spare pair of frames on hand to help balance work and leisure on a sensible budget.

Wide Range of Frames

We stock high-quality, affordable frames in a wide range of colours and styles, including designs from renowned international brands at competitive prices.

Personalised Service

Our enthusiastic eyecare team take the time to consider your individual lifestyle needs so your eyewear can reflect your daily fashion and activities.

Complimentary Aftercare

Visit our Canberra City store with your Optical Superstore frames for a complimentary adjustment and clean to maintain streak-free lenses and great comfort.

The Optical Superstore works closely with Hoya Australia to deliver high-quality prescription lenses, including innovative multifocal designs. This relationship allows us to provide you with groundbreaking technology, such as Hoya MiYOSMART lenses to help slow the progression of myopia (short-sightedness) in children.

Whether you’re an office worker or an outdoors enthusiast, there’s an option for all lifestyles. From blue block glasses and photochromic lenses to polarised sunglasses and prescription safety glasses, our team at Optical Superstore Canberra are waiting in-store to offer expert eyewear advice.

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

Optical Superstore Canberra accepts ALL private health fund members with optical extras. We endeavour to supply premium eyewear with minimal out-of-pocket costs so you can make the most of your entitlements. Ask us about the comprehensive options across our Low Gap Range for single vision and multifocals!

Book an appointment today or visit us in-store at Ethos House with a current prescription and your health fund card for a detailed quote. Let us process your claim on-the-spot with HICAPS for a hassle-free experience and take advantage of your optical extras without compromising on quality. 

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVES US!

Was great experience purchasing from hillton optical superstore,I had one of the nicest lady offering me tons of options,explaining what is the best options,tintined the glasses twice to meet my needs,thannk you for everything!
Lana Yan
Lana Yan
06:02 22 Aug 26
Very happy with my service at the Southgate plaza store. For both myself and my Daughter.I'd recommend OS to anyone needing Optical care.Thanks team.Andy. W 🙂
Mini Mad
Mini Mad
06:43 20 Aug 26
About three years ago I reluctantly switched from Hilton store (staff there were fantastic) as we moved home so now go to Marion store. Staff at Marion are also fantastic. Everyone is great! Thanks so much to Shelley recently for her help and patience in selecting new frames.
Helen Talbot
Helen Talbot
00:07 20 Aug 26
Really great team working here! Guys know their stuff and give thorough care from start to finish, highly recommend!
Eksith Ranasinghe
Eksith Ranasinghe
12:25 19 Aug 26
Extremely helpful, especially at short notice, after losing my glasses. Provided a timely appointment, offered advice with frame selection, and tested my sight and vision very professionally.
rick klima
rick klima
01:38 19 Aug 26
Lovely staff - so patient and helpful. Affordable yet attractive selection of frames. Thankyou😊
Anne Graham
Anne Graham
06:47 18 Aug 26
The nicest staff, very helpfulThey will make sure you have the correct eyeware to suit you.Picked up my safety glasses today and perfect. The staff were brilliant
Leanne Nayler
Leanne Nayler
11:16 10 Aug 26
Sara Sarinella couldn't be anymore helpfulI have a lot of problems with my eyes and glasses and Sara worked though it all and nailed itPicked my glasses up , absolutely perfectThanks again to Sara
Dee Dicicco
Dee Dicicco
03:30 10 Aug 26
The team at Optical Superstore Mitcham really take the stress out of buying optical products. I recently purchased some new glasses and was very impressed with the ease of arranging an eyetest, the help I received choosing and correctly fitting my glasses and the turnaround time for collection. The staff are not only professional and knowledgeable about their products but also very friendly and welcoming. A very positive experience, I highly recommend!
Nicola Richards
Nicola Richards
03:42 08 Aug 26
Amy, Matthew and the team are fantastic.
Col Ramsay
Col Ramsay
06:36 06 Aug 26
Great service by friendly professional staff.
Noel Walsh
Noel Walsh
08:49 05 Aug 26
Superb services. Friendly and meticulous works. Highly recommended. There's always savings.
Hathy Auv
Hathy Auv
05:16 05 Aug 26
I cannot speak highly enough of the team at Optical Superstore Casuarina, especially Vic. The level of service I received was exceptional from start to finish. Vic responded promptly, took the time to explore different solutions, and went above and beyond to help me find my favorite crocs frames. It's rare to come across someone so genuinely helpful, professional, and committed to customer satisfaction (even when in a different state). So thank you Vic and the team for helping a former NT resident. Take care.FG
Flo Guillet
Flo Guillet
06:31 04 Aug 26
Could not be happier.. purchased 2 pairs.. great staff could not do enough. After sales service exceptional .. Happy team
Cynthia
Cynthia
08:55 03 Aug 26
Outstanding service from Sophie who looked after my purchase of new lenses and had a wealth of knowledge regarding any questions I had.Highly recommend.
Todd Wheeler
Todd Wheeler
04:40 01 Aug 26
Excellent service and friendly staff. Highly recommend optical Superstore Toowoomba for your next set of glasses and vision test.
Michelle Anderson
Michelle Anderson
03:14 01 Aug 26
My uncle broke his frames beyond repair while on holiday, we went to a few other optometrists who couldn’t help. The staff working here immediately tried to help and began searching for a frame that would fit and managed to find one for his 30 year old glasses. The frame price was very reasonable and cheap and the staff working chucked in the case for free. We couldn’t have been happier with the service we got from the staff
Georgia Evans
Georgia Evans
02:01 01 Aug 26
Very helpful for my sunglasses, thanks !
vero heriot
vero heriot
01:48 01 Aug 26
I’m very happy with the professional services I received from Optical Superstore at Hilton Plaza, I was served by Sophie, she was nice, very helpful, dealing friendly and professionally, thank Sophie, Regards, Michael Eskarous
mechel besada
mechel besada
01:01 01 Aug 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
06:16 31 Jul 26
I called in to the store to seek assistance to repair my driving glasses, which had again lost a pin. Manager Andrew repaired them immediately at no charge! Great customer service! Thank you! I can now drive my car home as we live interstate
Rosemary McDowell
Rosemary McDowell
04:01 31 Jul 26
Bianca is always so lovely and helpful with every appointment. Even when we don’t have appointments, she is so warm and willing to chat about things regarding our glasses. The staff are very lucky to have her as a manager!
Gabriella Burgess
Gabriella Burgess
00:37 30 Jul 26
Lovely experience today. Thanks team. You rock!
Tennielle Hammersley
Tennielle Hammersley
11:55 29 Jul 26
I have been a loyal customer of this optical store for years, and it truly stands out as the best on the coast. The staff is not only friendly but also incredibly knowledgeable about their products. They take the time to understand my needs and always provide excellent service. Whether it’s selecting the perfect pair of glasses or getting advice on lens options, I always leave feeling satisfied. I highly recommend this shop to anyone in need of quality optical services!
Ana Rocha
Ana Rocha
06:38 28 Jul 26
Good service nice staff
Snow
Snow
22:54 27 Jul 26
Very cool and friendly people who can assist you with any issues and suggestions and they will go to any lengths to help you and does the work before time and one of the best optical stores because I have seen places where they can’t even adjust the power properly🤓😎🥸The optometrist is very knowledgeable and professional person 🧍‍♂️I’m very impressed and satisfied.
GARGI Bhattacharya
GARGI Bhattacharya
01:46 25 Jul 26
Great customer service and solid range of frames to choose from
Warwick HVAC
Warwick HVAC
06:43 23 Jul 26
Kindly helping and extremely good experience. 很好的经历👍
lee yang
lee yang
05:09 22 Jul 26
Amazing service and hostility, good price.
Hawar Sabah
Hawar Sabah
07:09 21 Jul 26
I have been with this company for over 20 years and with this store for over 5 years or so. I always get excellent service from them and it is always fun to talk with the staff in the store. More importantly I talked to them about a friend who had an eye probllem, and they dealt with situation within hours. Well done and thanks
Chris Papadopoulos
Chris Papadopoulos
02:51 21 Jul 26
I had a great experience at Optical Superstore. The team fixed my glasses free of charge after they became bent on the sides, which I really appreciated. They were friendly, professional, and provided excellent customer service. It was a quick and hassle-free experience. I highly recommend Optical Superstore to anyone looking for reliable and helpful eye care.
Trisha Cabanig
Trisha Cabanig
22:40 19 Jul 26
For many years I struggled with cloudy vision and dry eyes. I had seen several different optometrists over that time, but never really felt I understood what was causing the problem. That changed when I met Vamsi at Deception Bay.Vamsi was incredibly thorough with the examination, took the time to explain everything clearly, and helped me understand the underlying issue rather than just treating the symptoms. He recommended IPL treatment as the best option.I've now completed two IPL sessions and have already noticed a significant improvement in my vision clarity and overall eye comfort. It's made a real difference to my daily life.I highly recommend Vamsi to anyone experiencing dry eye or vision issues. His professionalism, knowledge, and genuine care are outstanding, and I'm very grateful for the improvement I've experienced.
Wayne_B
Wayne_B
02:44 17 Jul 26
Lost my nose pad thing on my glasses and got it replaced glasses cleaned and readjust in no time! Also with an exceptional deal!!!!
rexson tse
rexson tse
23:25 16 Jul 26
Ivy is awesome and went above and beyond to fix my glasses! She is talented and i am very happy with the customer service i received.
Ragamithiran
Ragamithiran
03:05 12 Jul 26
Ivy provided excellent customer service and fixed my friends glasses in less than 30 mins. Fantastic
Thiraj Ramamoorthi
Thiraj Ramamoorthi
03:05 12 Jul 26
Mel and Ivy are superb, Ivy helped us fixing up some glasses that we believed were unfixable. Super talented and amazing staff and customer service.
Adarsh Anil Kumar
Adarsh Anil Kumar
03:03 12 Jul 26
Thuy was very knowledgeable, professional and efficient. I took my son there, and she was very good and friendly with him.
Bonnie Ho
Bonnie Ho
00:46 11 Jul 26
Wonderful customer service! I had my glasses cleaned, adjusted, and new frames ordered. It took me quite a while to find the frame I liked both in-store and online; they patiently helped me until I was sure of my choice. They were respectful and courteous!
Tuki Muzariri
Tuki Muzariri
07:19 09 Jul 26
I had damaged my glasses frame and they were twisted. I went in and spoke to the amazing Charlie. She straightened my frames for me so I could see again and was so kind. Thank you so much! Great service.
Aaron McKay
Aaron McKay
02:54 07 Jul 26
Great Service & Wide Selection! ⭐⭐⭐⭐⭐​I had a fantastic experience choosing my new glasses here. The staff are incredibly knowledgeable and superb at what they do, making sure I never felt rushed throughout the entire process. They have a wide range of high-quality frames and excellent lens options to choose from, all very well priced.​The whole process was friendly, relaxed, and genuinely enjoyable from start to finish. Thank you so much—I highly recommend them!
Chase Miller
Chase Miller
23:35 06 Jul 26
Love their range of frames! Staff is decent too ❤️
Aleena ata
Aleena ata
11:41 06 Jul 26
I have been going to Optical Superstore Casuarina for more than 10 years, since then the quality of service has always been great. Optometrist and staff are attentive and will never rush your appointment even they are at their busiest. Most of the time you can get your glasses same day which is amazing!!! Thank you Optical Superstore 😊
Ivanya Cunanan
Ivanya Cunanan
12:40 03 Jul 26
Thank you so much to the lovely team! One of the screws in my glasses fell out, and another optical store refused to fix them because I hadn’t bought the glasses there. Even though my glasses weren’t purchased from your store, you kindly found the right screw, repaired them for me, and didn’t charge me anything. I really appreciate your kindness and excellent customer service. Highly recommended!
Millie
Millie
00:07 01 Jul 26
I had an excellent experience at Casuarina Square branch! The staff were friendly, professional, and took the time to help me choose the perfect pair of glasses. A special shout-out to Marivic for helping me find the perfect frame at a very reasonable price and for always providing such thoughtful and attentive service.The eye examination was thorough, and everything was explained clearly, making the whole process easy and comfortable. The store has a fantastic selection of frames, and the customer service was outstanding from start to finish.I highly recommend this optical shop to anyone looking for quality eyewear, affordable prices, and exceptional customer service.
Vhonz Coppock
Vhonz Coppock
09:28 27 Jun 26
Much better than Eye Q
Ian
Ian
09:35 22 Jun 26
Friendly and prompt service. Highly recommend.
Shelley Nielson
Shelley Nielson
05:18 18 Jun 26
Gillian has the patience of a saint, and should win the award of the year. She is kind, patient, helpful and so easy to deal with.
Debbie McGregor
Debbie McGregor
03:37 12 Jun 26
Amazing serviceThey fix my glasses quick and very professional
Belal Al Mazlom
Belal Al Mazlom
06:21 11 Jun 26
Great service the person who served me today Sat 6th June (wish I could remember her name) was excellent great advice and arranged new prescription and repaired my sunglasses arms, amazing job better than new, will be coming back for new sunglasses in July. Thank you again
Colin Billington
Colin Billington
07:49 06 Jun 26
I had an excellent experience here. The staff were welcoming, professional, and made me feel comfortable from the moment I arrived. The optometrist was thorough, knowledgeable, and took the time to explain everything clearly. The eye examination was comprehensive, and I felt confident that my eye health was being well looked after. I highly recommend this practice to anyone looking for quality eye care in Port Macquarie.
Barbara Smith
Barbara Smith
05:10 05 Jun 26
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Frequently asked questions

Where is Optical Superstore Canberra located?

Find our Canberra store in the CBD near Civic Square and City Hill. We are located on ground level at the entrance of Ethos House, accessible from Ainslie Pl.

Is parking available?

Paid/Timed parking is available right outside the store on Ainslie Pl, and across the city centre.

What is MiYOSMART?

MiYOSMART is the name of a speciality lens from Hoya, designed to slow the progress of myopia in children. The technology combines a honeycomb-shaped treatment area (D.I.M.S.) with a clear focus zone to simultaneously manage myopia and provide consistent vision.

What does ‘therapeutically endorsed’ mean?

A therapeutically endorsed optometrist has undertaken additional education to hold qualifications which allows them to prescribe scheduled medicines for the treatment of some eye conditions and diseases.

Does Optical Superstore Canberra sell polarised sunglasses?

Yes! We stock polarised sunglasses with the option of prescription or non-prescription lenses. Some frames are available with prescription lenses only; ask our staff in-store for guidance.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.