We accept ALL health fund members

Optical Superstore Alice Springs

Trusted Eye Care across the Sutherland Shire

Optical Superstore Alice Springs​

Address

Shop 11 Alice Plaza Shopping Centre, 36 Todd Mall, Alice Springs NT 871

Phone

(08) 8953 0955

OPENING HOURS

Monday

9:00 am – 5:00 pm

Tuesday

9:00 am – 5:00 pm

Wednesday

9:00 am – 5:00 pm

Thursday

9:00 am – 5:00 pm

Friday

9:00 am – 5:00 pm

Saturday

CLOSED

Sunday

CLOSED

Closed Sundays and All Public Holidays.

VISION SUPPORT IN ALICE SPRINGS

Optical Superstore is proudly 100% Australian owned and operated.

Discover a wide selection of our exclusive brands, including a selection of international designer eyewear at an affordable cost. Discover our range of glasses and sunglasses at Optical Superstore Alice Plaza Shopping Centre.

We offer so much in our Low Gap Range, great customer service, and most eye tests are bulk billed to Medicare by our tenant optometrists. With high-quality prescription eyewear and exceptional service at competitive prices, we always strive to uphold our Super Service & Super Savings guarantee.

Most eye tests are bulk billed to Medicare which mean your family can receive timely eyecare with affordability in mind. Comprehensive eye tests are available every three years for anyone under 65 years of age and people over 65 can receive a comprehensive eye test every 12 months.

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

Discover a world of possibilities with our wide selection of spectacle frames and sunglasses in Alice Springs. From internationally renowned brand names to our curated line of frame styles, we have options to suit every budget and style preference, sparking excitement about finding the perfect pair.

Instead of guessing through your frame choice, let our knowledgeable staff guide you. We’ll help you find ideal frames that complement your look and lifestyle.

Wide Range of Frames

We have styles to suit every member of the family. Fashionable sunglasses and sophisticated frames for going out or to the office. Including great international and designer brands. We also stock a selection of premium sunglasses perfect for outdoor, glare-free living!

Personalised Service

Experience the difference of personalised and attentive customer service at Optical Superstore. Our optical dispensing staff are dedicated to helping you look your best and see clearly.

Complimentary Aftercare

Visit Alice Springs Optical Superstore for a free frame adjustment and a clean, ensuring your glasses remain streak-free and comfortable. For the life-time of your glasses we happily adjust, fit, and restore your glasses, keeping them perfect for your vision.

Optical Superstore strives to deliver on quality and results when it comes to multifocal glasses across the Northern Territory. We also have prescription safety glasses available! We work with Hoya Australia to ensure you are provided with quality prescription safety glasses every time.

We also offer photochromic lenses, polarised sunglasses, and anti-reflective coating options for your prescription lens choices without the inflated price tag. For solutions to your unique needs and lifestyle, our team at Optical Superstore Alice Springs is ready to provide tailored care and excellent value for money.

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

We want every Health Fund member with Optical Extras to get the best deal! We accept ALL private health fund members with optical extras.
 
Already have a prescription? Speak to our team in-store for a detailed quote, or to process your health fund claim through HICAPS on-the-spot to receive your prescription glasses or prescription sunglasses. With comprehensive options across our Low Gap Range for single vision lenses and multifocal glasses, health fund members get great value without compromising on quality.

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVE US!

All of the team at this store are AMAZING!They have supported me as I lived in another city and would send me any new glasses to living back in town starting my new journey to wearing contacts.They have gone above and beyond to assist me as I nervously trialed options until I we tound the right ones for me.This took a few sessions and they weren’t happy until I was happy and secure with them.They have given me great advice over the phone or as I have “popped” by with a question.I would highly recommend this store to everyone who is looking for quality professionals and caring people.
Sharon
Sharon
02:57 29 Sep 26
Luke was extremely kind enough to help me find an optometrist in the area as they did not have one on site for the day. He was so kind and patient and ensured I had a plan to resolve a timely issue. He is such a great asset to the team and I couldn’t thank him enough.
Sarah G
Sarah G
07:44 28 Sep 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
07:05 28 Sep 26
I have been a Optical Superstore client for over 15 years. I recently moved from GC to the local Area. The service, friendliness and quality of care is extremely high imo from this team.Optometrist was very thorough & explained much more than previous yearly Diabetic appointments. Service staff are very helpful (Lady & Guy) + adjusted my new glasses to fit neatly. Also received a ‘Care for Glasses’ info form as well to assist aftercare. BUT best part was from a Wed apt, to get the new prescription glasses on the following Monday - Wow outstanding turnaround time.Very happy I made the decision to go to Deception Bay Optical Superstore. And Again ThankU for a fantastic service experience ✅
ASJ Smith
ASJ Smith
05:39 28 Sep 26
5 star for the blonde, curly hair young lady that helped repair my glasses that the OPSM failed to do so.Totally forgot to ask her name. Keep up the good work. Than you so much.
Maria C
Maria C
03:35 26 Sep 26
I had bought some glasses from specsavers .but I'd broke them they had refused to fix them for me.so I went in this store they where brilliant they fixed my glasses in five minutes.its hard to find good people but deb and Ella Jane where amazing I can't say enough about them .thank you you have a customer for life.x
Ste Mellumba
Ste Mellumba
01:11 26 Sep 26
Excellent customer care and support, the optometrist was extremely friendly and helpful. The customer staff are extremely helpful and very friendly. My glasses were back with in 5 days and I’m very pleased with them. Great prices I have multifocal and tint and covering as well. I’ve been coming back to Optical Superstore for years and went to Morayfield before Deception Bay store.
Les Reeves
Les Reeves
08:33 24 Sep 26
I am traveling around Australia solo . I had a disaster with my glasses , the frames were totally smashed just prior to leaving Sydney for Darwin. I was lucky enough to have chosen this location by chance,to help. I went directly there from the airport. The gentleman was fantastic, very kind and sympathetic, I can barely see without glasses. He wasn't able to fix the frames, understandly so, they were toast and I knew it. He, and the lady also there, put a lot of effort into finding a frame that would work with my lenses. Thankfully they did. Now I can at least see Australia! Thank you so much, you were outstanding, from a very happy Canadian!
Sharon Green
Sharon Green
19:24 22 Sep 26
Recently had Henry at Morayfield checked my eyes. Wow the most professional service and explanation I have ever had! Also Jo assisted me with glasses choice after and similar outstanding service! Congratulations OPS Morayfield.PhilipWoorim
Philip Jones
Philip Jones
23:17 21 Sep 26
Really happy with the professional and friendly service. The staff are incredible and super helpful and the range of glasses they have are great! Highly recommend 👌
Gulin Kemal
Gulin Kemal
07:39 21 Sep 26
Great service. Lovely helpful staff
Debra Dawson
Debra Dawson
21:23 18 Sep 26
Excellent store to deal with staff are very and the Asian optometrist who has previously checked my eyes is excellent too. Thank you for help
John Boroevich
John Boroevich
10:37 18 Sep 26
Always the best choice of frames - not all the same like other stores! Also great service!
Kerrie Arnaud
Kerrie Arnaud
05:08 17 Sep 26
I highly recommend Optical Superstore Glen Waverley.The Crew there is super efficient ,helpful and a pleasure to deal with.Order processing for new glasses for two people was smooth and prompt and I left the store assured that should I have any issues whatsoever, they are just a phone call away.I’ll be back next time I’m due for any eye testing and new glasses.Thank you Optical Superstore
Annette Morris
Annette Morris
01:07 17 Sep 26
The Optical Superstore on Sturt Rd is second to none...excellent service from every staff member who I dealt with - highly recommend them. Thankyou!
Marg Millar
Marg Millar
04:31 15 Sep 26
One of the lens in my glasses was loose so I popped in to Brookside Optical Superstore. They fixed the lens, replaced the nose pads and cleaned my glasses, making them good as new and at no cost. Thank you!
Sue Hammond
Sue Hammond
23:49 14 Sep 26
At the beginning of the year - my husband and I walked out with 5 pairs of prescription glasses for $500. We had different styles and brands. The service was exceptional !!! The variety of glasses next level !Our professional testing was also helpful and a very comfortable experience !!!
Jools Munro
Jools Munro
06:34 14 Sep 26
Gr8 services and consulting
Peter Barker
Peter Barker
06:27 14 Sep 26
Exceptional service
Wizard Of OZ
Wizard Of OZ
02:59 14 Sep 26
Excellent service and the staff are extremely helpful.
Sallyann McCartney
Sallyann McCartney
14:44 10 Sep 26
I highly recommend the DBay store, The service provided by Angela,Tiana and optometrist whose name I unfortunately didn’t take note of, was exceptional.
Linda Horner
Linda Horner
10:03 10 Sep 26
Lori, thank you for being kind, patient, and highly professional. I appreciate not only your guidance but also the way you increased my understanding of my eye health and the routine treatment I should consider.
Senu Senna
Senu Senna
03:04 10 Sep 26
I went their south gate plaza store and the ladies in there were amazing they helped me out by fixing my glasses while I waited and then said it was no charge for the repair.That sort of customer service is why I keep coming back to the same store to buy my new glasses.It's awesome to see some businesses still give good customer service.
William Parker
William Parker
01:07 09 Sep 26
Very friendly staff, great range of frames and very easy to make appointments.
Lance Bell
Lance Bell
00:28 09 Sep 26
I can't speak highly enough of the Optical Superstore at Deception Bay. I booked an optometrist appointment having experienced a sudden onset of double and blurred vision. The optometrist was the most thorough I have ever experienced & compiled a completed report from the tests conducted which was later accessed by Hospital Doctors. After eliminating various medical events, I returned for a follow up appointment to receive corrective lenses & spectacles. The counter staff there were absolutely outstanding. My new glasses arrived early, fitted perfectly & my vision has now been restored to 100% at the minimum cost to yours truly. Thank you Optical Superstore Deception Bay 😊
Chris Q
Chris Q
20:39 08 Sep 26
Always a great experience going to Grand Central Toowoomba - Michelle Hill is so professional.
None None (Nonesence)
None None (Nonesence)
07:55 07 Sep 26
All of the staff here at the Mt Sheridan Plaza store are amazing. Super friendly and helpful. Love my new glasses, the prescription for my eyesight is perfect, I can read so much better now! The optometrist I saw really took her time in assessing me and working out what would work best for my eyesight. Such a lovely lady aswell. The cost was very reasonable. They have a great selection of frames to choose from. Highly recommend this store!
Simone Winders
Simone Winders
02:10 03 Sep 26
Service is 110% , everyone went out of their way to assist me with the whole process in getting 2 new pairs of glasses. Product excellent .
graham parrant
graham parrant
06:10 02 Sep 26
Great service. Friendly professional staff and my new glasses are thus far proving to be excellent
Mike Drewer
Mike Drewer
21:40 01 Sep 26
Such an incredible team! I was assisted by Mitra at reception and Jo for my appointment - both super helpful and friendly!
Yifei LI
Yifei LI
07:13 01 Sep 26
The Optical Superstore at Taigum is my go-to store for wonderful optometrists and staff, a great range, and excellent prices.
Catherine Buckley
Catherine Buckley
06:50 01 Sep 26
Extremely knowledgeable and friendly staff. They make buying new glasses fun! I wouldn’t go anywhere else.
Julie Stenklev
Julie Stenklev
03:30 01 Sep 26
Always happy with the service and help from the Optom & staff when I have to get a new script & glasses 👓
Wendy Lund
Wendy Lund
00:04 01 Sep 26
Thanks for the good service provided!
Km
Km
06:43 31 Aug 26
Very Good Service. 👍👍🎉🎉
Jin Yang Lee
Jin Yang Lee
06:41 31 Aug 26
My husband Roy was so very impressed with the service of Joseph the Optician and Jenny in the store at Australia Fair. They were so welcoming and professional in assisting him. He is delighted with his new glasses and highly recommends The Optical Superstore Australia Fair.He says thank you to you both. 🤓
Jill Fallon
Jill Fallon
06:08 31 Aug 26
I had a great experience here and wanted to recognize the manager's service going above and beyond the expectation to fulfill my request.Keep up the great works and see you soon again.
Ali Amirikhah
Ali Amirikhah
12:56 28 Aug 26
Just like to shout out to the awesomeDr phoebe shou she is amazing. Excellent service. Excellent service from the whole staff friendly helpful
Lolee E
Lolee E
02:08 28 Aug 26
Great experience. Steven did a thorough examination and a vast choice for frames. Highly recommended
Therese Tilyard
Therese Tilyard
10:09 27 Aug 26
I had an issue with my glasses breaking, so dropped in to see Fred at Optical Superstore in Canberra centre, on the off-chance he could help. Even though I'm not a regular customer, he went above and beyond to fix them. And they're better than before they broke. He was so kind and obliging that I will definitely be returning.
Sally Green
Sally Green
04:18 26 Aug 26
I had a fantastic experience with The Optical Superstore! The service is top-notch, and the optometrist is exceptionally professional. I got my eyes tested last week and was extremely impressed by their attentiveness and great service attitude. I picked up my new glasses today and was genuinely blown away—they are super comfortable to wear and the vision is crystal clear.
Mallika H'ng
Mallika H'ng
02:48 25 Aug 26
The kindest most decent folks. I’m in town visiting and in an unfamiliar room in the middle of the night managed to step on my specs. These delightful folks took my specs in and a half hour later they were repaired, good as new. I tried to pay them but they refused payment. The world needs more Optical superstores. Thank you 🙏 🙏
Claude Caron
Claude Caron
02:30 25 Aug 26
Friendly and helpful service as always. Great range of frames too!
Robyn Kennedy
Robyn Kennedy
05:52 24 Aug 26
Was great experience purchasing from hillton optical superstore,I had one of the nicest lady offering me tons of options,explaining what is the best options,tintined the glasses twice to meet my needs,thannk you for everything!
Lana Yan
Lana Yan
06:02 22 Aug 26
Very happy with my service at the Southgate plaza store. For both myself and my Daughter.I'd recommend OS to anyone needing Optical care.Thanks team.Andy. W 🙂
Mini Mad
Mini Mad
06:43 20 Aug 26
About three years ago I reluctantly switched from Hilton store (staff there were fantastic) as we moved home so now go to Marion store. Staff at Marion are also fantastic. Everyone is great! Thanks so much to Shelley recently for her help and patience in selecting new frames.
Helen Talbot
Helen Talbot
00:07 20 Aug 26
Really great team working here! Guys know their stuff and give thorough care from start to finish, highly recommend!
Eksith Ranasinghe
Eksith Ranasinghe
12:25 19 Aug 26
Extremely helpful, especially at short notice, after losing my glasses. Provided a timely appointment, offered advice with frame selection, and tested my sight and vision very professionally.
rick klima
rick klima
01:38 19 Aug 26
Lovely staff - so patient and helpful. Affordable yet attractive selection of frames. Thankyou😊
Anne Graham
Anne Graham
06:47 18 Aug 26
The nicest staff, very helpfulThey will make sure you have the correct eyeware to suit you.Picked up my safety glasses today and perfect. The staff were brilliant
Leanne Nayler
Leanne Nayler
11:16 10 Aug 26
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Frequently asked questions

Whereabouts is Optical Superstore in Alice Springs located?

Our address is: Shop 11, Alice Plaza Shopping Centre, 36 Todd Mall, Alice Springs. The best place to park is in the covered carpark just outside the main entrance, near the cinema.

Is parking available at Alice Plaza?

Enjoy 2 hours of free parking at the shopping centre. Plenty of time for a routine eye test and to browse our incredible range of frames!

Does Optical Superstore Alice Springs Bulk Bill?

Yes! Most eye tests are bulk billed for eligible Medicare cardholders.

How do I book an appointment at Optical Superstore?

You can call ahead on 08) 8953 0955, or utilise our online booking system.

What does Low Gap mean?

At the Optical Superstore, we’re about SUPER value. We strive to minimise the gap (the amount you pay out-of-pocket after a health fund claim is performed for your glasses). Low Gap means we keep the gap low, offering a range of frames and lenses that have a predetermined small amount out-of-pocket to pay.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.