We accept ALL health fund members

Welcome to The Optical Superstore, Waverley Gardens!

Optometrist Waverley Gardens

Your SUPER SERVICE | SUPER SAVINGS are Ready Now​

Discover a vast range of designer and affordable eyeglasses, sunglasses, and contact lenses at The Optical Superstore, Waverley Gardens. 100% wholly Australian-owned and operated.

Looking for an Optometrist in Waverley Gardens?

Our Waverley Gardens optometrists offer comprehensive eye care services, including expert eye examinations, contact lens fittings, and frame styling assistance, all at competitive prices.

Our focus is on providing exceptional service and ensuring complete customer satisfaction. We offer a broad selection of eyewear for every style and budget. Your support team of dispensers and optical assistants will assist you in finding exquisite eyewear options, including glasses, sunglasses, or contact lenses, to solve your lifestyle and vision needs.

Optical Superstore Waverley gardens

Shop 55A, Waverley Gardens Shopping Centre, Cnr Police & Jacksons Road, Mulgrave VIC 3170, Australia
Phone : (03) 9546 1962

Opening Hours

Monday 9:00 am–5:30 pm
Tuesday 9:00 am–5:30 pm
Wednesday 9:00 am–5:30 pm
Thursday 9:00 am–7:00 pm
Friday 9:00 am–7:00 pm
Saturday 9:00 am–5:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Optical Superstore Waverley gardens

Shop 55A, Waverley Gardens Shopping Centre, Cnr Police & Jacksons Road, Mulgrave VIC 3170, Australia
Phone : (03) 9546 1962

Opening Hours

Monday 9:00 am–5:30 pm
Tuesday 9:00 am–5:30 pm
Wednesday 9:00 am–5:30 pm
Thursday 9:00 am–7:00 pm
Friday 9:00 am–7:00 pm
Saturday 9:00 am–5:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Everyday SUPER SERVICE

We are dedicated to delivering unparalleled service every day. Here’s what sets us apart:

Everyday SUPER SERVICE

We are dedicated to delivering unparalleled service every day. Here’s what sets us apart:

Everyday SUPER SAVINGS

You can’t look past The Optical Superstore—your local glasses store, for outstanding eyewear:

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SUPER SAVINGS every day

We offer wonderful value for money! Check out our wide range of brands for prescription eyeglasses, sunglasses, sunglass lens options, and contact lenses to suit every budget. With The Optical Superstore, the savings are yours with our transparent pricing structure for all customers. Benefit with significant savings on acclaimed international or popular Australian optical brands. We offer something to complement all the latest trends and styles.

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Bulk Discount Packages

A shout-out to all contact lenses wearers! We offer affordable bulk discount packages, ensuring your contact lens needs are covered at a fraction of the cost.

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Our Speciality: Your Private Health Funds with Optical Extras

We can use ALL private health insurance funds with optical extras. Are you interested to know what your optical benefits cover? Get in touch with team of optometrists in Waverley Gardens today. Our specialty is ensuring your Health Fund does the bulk of the heavy lifting with your eye care and eyewear costs. From premium lens designs (such as digital multifocal lenses) to superior spectacle frame quality (such as lightweight titanium or beautiful acetates), we have frame designs for the whole family and are a prescription sunglasses specialist!

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Providing SUPER with our No & Low Gap

· We get it. You pay good money for your Health Fund every year. And we want you to get better than standard back on your health fund benefits. At The Optical Superstore, Waverley Gardens, you can access a range of lens features and frame designs within our No & Low Gap offers, meaning little to nothing out of pocket to pay.

Making affordability awesome is what we do!

DID YOU KNOW?
Optical Superstore's No & Low Gap Range Includes such Options as:

· Spring-hinge design frames.
· Anti-reflective coated lenses.
· Photochromatic lenses featuring QuickTint(C)
· Polarised or UV-tinted lenses for prescription sunglasses
· Thinner, lighter mid-index materials (such as the 1.55 Stellify by HOYA).

OUR SERVICES

Get Your Eyes Tested Today!

· Whether you’re in the market to update your current pair of glasses or your contact lens prescription or seek ongoing eye care and clinical vision support, The Optical Superstore at Waverley Gardens is your local glasses store—the perfect destination for all your eye care needs.

Book a Waverley Gardens eye test online now and experience the Optical Superstore difference!

Or, call us at (03) 9546 1962 to schedule an appointment with a Waverley Gardens optometrist at The Optical Superstore.

OUR CUSTOMERS LOVE US!

See what our satisfied customers say about us.

“We were recommended to visit Micheal, and thank goodness, what a true gentleman! He was kind, helpful, informative, gentle, and gave my daughter hope and understanding….

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Great customer service
Adam Minarelli
Adam Minarelli
23:38 02 Oct 26
Received the Best Customer Service from two staff members (Female & Male - sorry didn’t get their names) at the Capalaba Central Optical Superstore recently (early September 2026)…Walked in to get my reading glasses arm fix. I was willing to pay for the new screw for my reading glasses and the two staff members offered to fix my glasses for straight away & for free. They also gave me a free glasses case. They were both friendly and very happy to help me without wanting any payment. I come from a retail background of 30 years which I also took pride in providing excellent service to everyone. It was wonderful to experience good old fashion friendly customer service which I thought had died…but the lovely two staff members in the afternoon displayed excellent customer service! Thank you both so much! Cheers Kim Bertolacci
Kim Bertolacci
Kim Bertolacci
06:40 02 Oct 26
5 star service at a great price
Timmy Arnold
Timmy Arnold
07:32 01 Oct 26
Scott provided excellent service to me as a good long term customer of the brand and the shop. He showed creativity and great skill in helping me by fitting old lenses into new frames to save me money and help me have as many functional pairs as possible. So very useful and helpful for my busy life as a mum of young twin babies!THANK YOU very much optical superstore Booragoon!!!Thank you Scott!
Kim Zeneth Counsellor
Kim Zeneth Counsellor
03:48 01 Oct 26
Professional options and very good service
Robert Matthew
Robert Matthew
03:28 01 Oct 26
Deb was so helpful and kind. She really went above and beyond to help me find the right glasses for myself. If I could give more stars I would ⭐️
Isabel Westrup
Isabel Westrup
02:16 30 Sep 26
All of the team at this store are AMAZING!They have supported me as I lived in another city and would send me any new glasses to living back in town starting my new journey to wearing contacts.They have gone above and beyond to assist me as I nervously trialed options until I we tound the right ones for me.This took a few sessions and they weren’t happy until I was happy and secure with them.They have given me great advice over the phone or as I have “popped” by with a question.I would highly recommend this store to everyone who is looking for quality professionals and caring people.
Sharon
Sharon
02:57 29 Sep 26
Luke was extremely kind enough to help me find an optometrist in the area as they did not have one on site for the day. He was so kind and patient and ensured I had a plan to resolve a timely issue. He is such a great asset to the team and I couldn’t thank him enough.
Sarah G
Sarah G
07:44 28 Sep 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
07:05 28 Sep 26
I have been a Optical Superstore client for over 15 years. I recently moved from GC to the local Area. The service, friendliness and quality of care is extremely high imo from this team.Optometrist was very thorough & explained much more than previous yearly Diabetic appointments. Service staff are very helpful (Lady & Guy) + adjusted my new glasses to fit neatly. Also received a ‘Care for Glasses’ info form as well to assist aftercare. BUT best part was from a Wed apt, to get the new prescription glasses on the following Monday - Wow outstanding turnaround time.Very happy I made the decision to go to Deception Bay Optical Superstore. And Again ThankU for a fantastic service experience ✅
ASJ Smith
ASJ Smith
05:39 28 Sep 26
5 star for the blonde, curly hair young lady that helped repair my glasses that the OPSM failed to do so.Totally forgot to ask her name. Keep up the good work. Than you so much.
Maria C
Maria C
03:35 26 Sep 26
I had bought some glasses from specsavers .but I'd broke them they had refused to fix them for me.so I went in this store they where brilliant they fixed my glasses in five minutes.its hard to find good people but deb and Ella Jane where amazing I can't say enough about them .thank you you have a customer for life.x
Ste Mellumba
Ste Mellumba
01:11 26 Sep 26
Excellent customer care and support, the optometrist was extremely friendly and helpful. The customer staff are extremely helpful and very friendly. My glasses were back with in 5 days and I’m very pleased with them. Great prices I have multifocal and tint and covering as well. I’ve been coming back to Optical Superstore for years and went to Morayfield before Deception Bay store.
Les Reeves
Les Reeves
08:33 24 Sep 26
I am traveling around Australia solo . I had a disaster with my glasses , the frames were totally smashed just prior to leaving Sydney for Darwin. I was lucky enough to have chosen this location by chance,to help. I went directly there from the airport. The gentleman was fantastic, very kind and sympathetic, I can barely see without glasses. He wasn't able to fix the frames, understandly so, they were toast and I knew it. He, and the lady also there, put a lot of effort into finding a frame that would work with my lenses. Thankfully they did. Now I can at least see Australia! Thank you so much, you were outstanding, from a very happy Canadian!
Sharon Green
Sharon Green
19:24 22 Sep 26
Recently had Henry at Morayfield checked my eyes. Wow the most professional service and explanation I have ever had! Also Jo assisted me with glasses choice after and similar outstanding service! Congratulations OPS Morayfield.PhilipWoorim
Philip Jones
Philip Jones
23:17 21 Sep 26
Really happy with the professional and friendly service. The staff are incredible and super helpful and the range of glasses they have are great! Highly recommend 👌
Gulin Kemal
Gulin Kemal
07:39 21 Sep 26
Great service. Lovely helpful staff
Debra Dawson
Debra Dawson
21:23 18 Sep 26
Excellent store to deal with staff are very and the Asian optometrist who has previously checked my eyes is excellent too. Thank you for help
John Boroevich
John Boroevich
10:37 18 Sep 26
Always the best choice of frames - not all the same like other stores! Also great service!
Kerrie Arnaud
Kerrie Arnaud
05:08 17 Sep 26
I highly recommend Optical Superstore Glen Waverley.The Crew there is super efficient ,helpful and a pleasure to deal with.Order processing for new glasses for two people was smooth and prompt and I left the store assured that should I have any issues whatsoever, they are just a phone call away.I’ll be back next time I’m due for any eye testing and new glasses.Thank you Optical Superstore
Annette Morris
Annette Morris
01:07 17 Sep 26
The Optical Superstore on Sturt Rd is second to none...excellent service from every staff member who I dealt with - highly recommend them. Thankyou!
Marg Millar
Marg Millar
04:31 15 Sep 26
One of the lens in my glasses was loose so I popped in to Brookside Optical Superstore. They fixed the lens, replaced the nose pads and cleaned my glasses, making them good as new and at no cost. Thank you!
Sue Hammond
Sue Hammond
23:49 14 Sep 26
At the beginning of the year - my husband and I walked out with 5 pairs of prescription glasses for $500. We had different styles and brands. The service was exceptional !!! The variety of glasses next level !Our professional testing was also helpful and a very comfortable experience !!!
Jools Munro
Jools Munro
06:34 14 Sep 26
Gr8 services and consulting
Peter Barker
Peter Barker
06:27 14 Sep 26
Exceptional service
Wizard Of OZ
Wizard Of OZ
02:59 14 Sep 26
Excellent service and the staff are extremely helpful.
Sallyann McCartney
Sallyann McCartney
14:44 10 Sep 26
I highly recommend the DBay store, The service provided by Angela,Tiana and optometrist whose name I unfortunately didn’t take note of, was exceptional.
Linda Horner
Linda Horner
10:03 10 Sep 26
Lori, thank you for being kind, patient, and highly professional. I appreciate not only your guidance but also the way you increased my understanding of my eye health and the routine treatment I should consider.
Senu Senna
Senu Senna
03:04 10 Sep 26
I went their south gate plaza store and the ladies in there were amazing they helped me out by fixing my glasses while I waited and then said it was no charge for the repair.That sort of customer service is why I keep coming back to the same store to buy my new glasses.It's awesome to see some businesses still give good customer service.
William Parker
William Parker
01:07 09 Sep 26
Very friendly staff, great range of frames and very easy to make appointments.
Lance Bell
Lance Bell
00:28 09 Sep 26
I can't speak highly enough of the Optical Superstore at Deception Bay. I booked an optometrist appointment having experienced a sudden onset of double and blurred vision. The optometrist was the most thorough I have ever experienced & compiled a completed report from the tests conducted which was later accessed by Hospital Doctors. After eliminating various medical events, I returned for a follow up appointment to receive corrective lenses & spectacles. The counter staff there were absolutely outstanding. My new glasses arrived early, fitted perfectly & my vision has now been restored to 100% at the minimum cost to yours truly. Thank you Optical Superstore Deception Bay 😊
Chris Q
Chris Q
20:39 08 Sep 26
Always a great experience going to Grand Central Toowoomba - Michelle Hill is so professional.
None None (Nonesence)
None None (Nonesence)
07:55 07 Sep 26
All of the staff here at the Mt Sheridan Plaza store are amazing. Super friendly and helpful. Love my new glasses, the prescription for my eyesight is perfect, I can read so much better now! The optometrist I saw really took her time in assessing me and working out what would work best for my eyesight. Such a lovely lady aswell. The cost was very reasonable. They have a great selection of frames to choose from. Highly recommend this store!
Simone Winders
Simone Winders
02:10 03 Sep 26
Service is 110% , everyone went out of their way to assist me with the whole process in getting 2 new pairs of glasses. Product excellent .
graham parrant
graham parrant
06:10 02 Sep 26
Great service. Friendly professional staff and my new glasses are thus far proving to be excellent
Mike Drewer
Mike Drewer
21:40 01 Sep 26
Such an incredible team! I was assisted by Mitra at reception and Jo for my appointment - both super helpful and friendly!
Yifei LI
Yifei LI
07:13 01 Sep 26
The Optical Superstore at Taigum is my go-to store for wonderful optometrists and staff, a great range, and excellent prices.
Catherine Buckley
Catherine Buckley
06:50 01 Sep 26
Extremely knowledgeable and friendly staff. They make buying new glasses fun! I wouldn’t go anywhere else.
Julie Stenklev
Julie Stenklev
03:30 01 Sep 26
Always happy with the service and help from the Optom & staff when I have to get a new script & glasses 👓
Wendy Lund
Wendy Lund
00:04 01 Sep 26
Thanks for the good service provided!
Km
Km
06:43 31 Aug 26
Very Good Service. 👍👍🎉🎉
Jin Yang Lee
Jin Yang Lee
06:41 31 Aug 26
My husband Roy was so very impressed with the service of Joseph the Optician and Jenny in the store at Australia Fair. They were so welcoming and professional in assisting him. He is delighted with his new glasses and highly recommends The Optical Superstore Australia Fair.He says thank you to you both. 🤓
Jill Fallon
Jill Fallon
06:08 31 Aug 26
I had a great experience here and wanted to recognize the manager's service going above and beyond the expectation to fulfill my request.Keep up the great works and see you soon again.
Ali Amirikhah
Ali Amirikhah
12:56 28 Aug 26
Just like to shout out to the awesomeDr phoebe shou she is amazing. Excellent service. Excellent service from the whole staff friendly helpful
Lolee E
Lolee E
02:08 28 Aug 26
Great experience. Steven did a thorough examination and a vast choice for frames. Highly recommended
Therese Tilyard
Therese Tilyard
10:09 27 Aug 26
I had an issue with my glasses breaking, so dropped in to see Fred at Optical Superstore in Canberra centre, on the off-chance he could help. Even though I'm not a regular customer, he went above and beyond to fix them. And they're better than before they broke. He was so kind and obliging that I will definitely be returning.
Sally Green
Sally Green
04:18 26 Aug 26
I had a fantastic experience with The Optical Superstore! The service is top-notch, and the optometrist is exceptionally professional. I got my eyes tested last week and was extremely impressed by their attentiveness and great service attitude. I picked up my new glasses today and was genuinely blown away—they are super comfortable to wear and the vision is crystal clear.
Mallika H'ng
Mallika H'ng
02:48 25 Aug 26
The kindest most decent folks. I’m in town visiting and in an unfamiliar room in the middle of the night managed to step on my specs. These delightful folks took my specs in and a half hour later they were repaired, good as new. I tried to pay them but they refused payment. The world needs more Optical superstores. Thank you 🙏 🙏
Claude Caron
Claude Caron
02:30 25 Aug 26
Friendly and helpful service as always. Great range of frames too!
Robyn Kennedy
Robyn Kennedy
05:52 24 Aug 26
Was great experience purchasing from hillton optical superstore,I had one of the nicest lady offering me tons of options,explaining what is the best options,tintined the glasses twice to meet my needs,thannk you for everything!
Lana Yan
Lana Yan
06:02 22 Aug 26
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Optical Superstore Waverley Gardens

High-quality Eyewear and Expert Care in Southeast Melbourne

Optical Superstore Waverley Gardens

Address

Shop 55A, Waverley Gardens Shopping Centre, Cnr Police & Jacksons Road, Mulgrave VIC 3170

Phone

(03) 9546 1962

OPENING HOURS

Monday

9:00 am – 5:30 pm

Tuesday

9:00 am – 5:30 pm

Wednesday

9:00 am – 5:30 pm

Thursday

9:00 am – 7:00 pm

Friday

9:00 am – 5:30 pm

Saturday

9:00 am – 5:00 pm

Sunday

CLOSED

Closed Sundays and All Public Holidays.

VISION SUPPORT IN MULGRAVE

Optical Superstore is proudly 100% Australian owned and operated.

Located in Waverley Gardens Shopping Centre, off the Monash Freeway, Optical Superstore endeavours to provide excellent customer service and high-quality prescription eyewear to Mulgrave and surrounds. Explore our extensive range of affordable multifocal glasses, polarised sunglasses, prescription safety glasses, contact lenses, and more. We accept all major health funds, so be sure to make the most of your optical extras before they reset! 

Our eyecare team at Optical Superstore Waverley Gardens is dedicated to ensuring you receive individualised care and genuine value. Book an appointment today with a highly qualified tenant optometrist to maintain great eye health and vision clarity; most eye tests are bulk billed to Medicare. With enthusiastic optical dispensers and competitive prices, we are committed to our Super Service & Super Savings guarantee.

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

There’s a frame for every lifestyle at Optical Superstore in Waverley Gardens. Find unbelievable offers on fashionable frames in a range of colours, shapes and designs fit for any budget or style.

Plus, our 50% Off Your Second Pair deal means it’s easy and affordable to keep a spare pair of frames on hand for a style change or emergency circumstance. Exceptional eyewear at competitive prices is just one way we keep our Super Service & Super Savings promise.

Wide Range of Frames

View our stock of high-quality, affordable frames in an impressive range of colours and styles, featuring frames from world-renowned designer brands at competitive prices.

Personalised Service

Our enthusiastic eyecare team at Waverley Gardens take the time to understand your individual lifestyle needs so your eyewear can reflect your everyday wardrobe and activities.

Complimentary Aftercare

We offer a complimentary adjustment and cleaning service for the life of your Optical Superstore frames. Bring them in-store to maintain great comfort and streak-free lenses.

Optical Superstore Waverley Gardens aspires care greatly to multifocal customers, working closely with Hoya Australia to provide exemplary prescription lenses at affordable prices. From blue block glasses and photochromic lenses to polarised lenses and quality lens coatings, our team at Waverley Gardens is here to provide you with all the eyewear you require.

Seeking something protective for your hobby or profession? Our range of certified prescription safety glasses are designed for maximum protection across industries. Don’t sacrifice clear vision for protection. Prescription safety glasses from Optical Superstore Waverley Gardens are built for both safety and clarity. Speak to us in-store today about safeguarding your vision.

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

Optical Superstore Waverley Gardens welcomes ALL private health fund members with optical extras. We endeavour to supply premium eyewear with minimal out-of-pocket costs so you can make the most of your entitlements without compromising on quality. Access a range of lens features and frame designs within our Low Gap Range, and leave with little to nothing to pay out-of-pocket!

Book an appointment today or visit us in-store at Waverley Gardens with a current prescription and your health fund card for a detailed quote. We can process your claim on-the-spot with HICAPS for an effortless experience.

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVE US!

Great customer service
Adam Minarelli
Adam Minarelli
23:38 02 Oct 26
Received the Best Customer Service from two staff members (Female & Male - sorry didn’t get their names) at the Capalaba Central Optical Superstore recently (early September 2026)…Walked in to get my reading glasses arm fix. I was willing to pay for the new screw for my reading glasses and the two staff members offered to fix my glasses for straight away & for free. They also gave me a free glasses case. They were both friendly and very happy to help me without wanting any payment. I come from a retail background of 30 years which I also took pride in providing excellent service to everyone. It was wonderful to experience good old fashion friendly customer service which I thought had died…but the lovely two staff members in the afternoon displayed excellent customer service! Thank you both so much! Cheers Kim Bertolacci
Kim Bertolacci
Kim Bertolacci
06:40 02 Oct 26
5 star service at a great price
Timmy Arnold
Timmy Arnold
07:32 01 Oct 26
Scott provided excellent service to me as a good long term customer of the brand and the shop. He showed creativity and great skill in helping me by fitting old lenses into new frames to save me money and help me have as many functional pairs as possible. So very useful and helpful for my busy life as a mum of young twin babies!THANK YOU very much optical superstore Booragoon!!!Thank you Scott!
Kim Zeneth Counsellor
Kim Zeneth Counsellor
03:48 01 Oct 26
Professional options and very good service
Robert Matthew
Robert Matthew
03:28 01 Oct 26
Deb was so helpful and kind. She really went above and beyond to help me find the right glasses for myself. If I could give more stars I would ⭐️
Isabel Westrup
Isabel Westrup
02:16 30 Sep 26
All of the team at this store are AMAZING!They have supported me as I lived in another city and would send me any new glasses to living back in town starting my new journey to wearing contacts.They have gone above and beyond to assist me as I nervously trialed options until I we tound the right ones for me.This took a few sessions and they weren’t happy until I was happy and secure with them.They have given me great advice over the phone or as I have “popped” by with a question.I would highly recommend this store to everyone who is looking for quality professionals and caring people.
Sharon
Sharon
02:57 29 Sep 26
Luke was extremely kind enough to help me find an optometrist in the area as they did not have one on site for the day. He was so kind and patient and ensured I had a plan to resolve a timely issue. He is such a great asset to the team and I couldn’t thank him enough.
Sarah G
Sarah G
07:44 28 Sep 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
07:05 28 Sep 26
I have been a Optical Superstore client for over 15 years. I recently moved from GC to the local Area. The service, friendliness and quality of care is extremely high imo from this team.Optometrist was very thorough & explained much more than previous yearly Diabetic appointments. Service staff are very helpful (Lady & Guy) + adjusted my new glasses to fit neatly. Also received a ‘Care for Glasses’ info form as well to assist aftercare. BUT best part was from a Wed apt, to get the new prescription glasses on the following Monday - Wow outstanding turnaround time.Very happy I made the decision to go to Deception Bay Optical Superstore. And Again ThankU for a fantastic service experience ✅
ASJ Smith
ASJ Smith
05:39 28 Sep 26
5 star for the blonde, curly hair young lady that helped repair my glasses that the OPSM failed to do so.Totally forgot to ask her name. Keep up the good work. Than you so much.
Maria C
Maria C
03:35 26 Sep 26
I had bought some glasses from specsavers .but I'd broke them they had refused to fix them for me.so I went in this store they where brilliant they fixed my glasses in five minutes.its hard to find good people but deb and Ella Jane where amazing I can't say enough about them .thank you you have a customer for life.x
Ste Mellumba
Ste Mellumba
01:11 26 Sep 26
Excellent customer care and support, the optometrist was extremely friendly and helpful. The customer staff are extremely helpful and very friendly. My glasses were back with in 5 days and I’m very pleased with them. Great prices I have multifocal and tint and covering as well. I’ve been coming back to Optical Superstore for years and went to Morayfield before Deception Bay store.
Les Reeves
Les Reeves
08:33 24 Sep 26
I am traveling around Australia solo . I had a disaster with my glasses , the frames were totally smashed just prior to leaving Sydney for Darwin. I was lucky enough to have chosen this location by chance,to help. I went directly there from the airport. The gentleman was fantastic, very kind and sympathetic, I can barely see without glasses. He wasn't able to fix the frames, understandly so, they were toast and I knew it. He, and the lady also there, put a lot of effort into finding a frame that would work with my lenses. Thankfully they did. Now I can at least see Australia! Thank you so much, you were outstanding, from a very happy Canadian!
Sharon Green
Sharon Green
19:24 22 Sep 26
Recently had Henry at Morayfield checked my eyes. Wow the most professional service and explanation I have ever had! Also Jo assisted me with glasses choice after and similar outstanding service! Congratulations OPS Morayfield.PhilipWoorim
Philip Jones
Philip Jones
23:17 21 Sep 26
Really happy with the professional and friendly service. The staff are incredible and super helpful and the range of glasses they have are great! Highly recommend 👌
Gulin Kemal
Gulin Kemal
07:39 21 Sep 26
Great service. Lovely helpful staff
Debra Dawson
Debra Dawson
21:23 18 Sep 26
Excellent store to deal with staff are very and the Asian optometrist who has previously checked my eyes is excellent too. Thank you for help
John Boroevich
John Boroevich
10:37 18 Sep 26
Always the best choice of frames - not all the same like other stores! Also great service!
Kerrie Arnaud
Kerrie Arnaud
05:08 17 Sep 26
I highly recommend Optical Superstore Glen Waverley.The Crew there is super efficient ,helpful and a pleasure to deal with.Order processing for new glasses for two people was smooth and prompt and I left the store assured that should I have any issues whatsoever, they are just a phone call away.I’ll be back next time I’m due for any eye testing and new glasses.Thank you Optical Superstore
Annette Morris
Annette Morris
01:07 17 Sep 26
The Optical Superstore on Sturt Rd is second to none...excellent service from every staff member who I dealt with - highly recommend them. Thankyou!
Marg Millar
Marg Millar
04:31 15 Sep 26
One of the lens in my glasses was loose so I popped in to Brookside Optical Superstore. They fixed the lens, replaced the nose pads and cleaned my glasses, making them good as new and at no cost. Thank you!
Sue Hammond
Sue Hammond
23:49 14 Sep 26
At the beginning of the year - my husband and I walked out with 5 pairs of prescription glasses for $500. We had different styles and brands. The service was exceptional !!! The variety of glasses next level !Our professional testing was also helpful and a very comfortable experience !!!
Jools Munro
Jools Munro
06:34 14 Sep 26
Gr8 services and consulting
Peter Barker
Peter Barker
06:27 14 Sep 26
Exceptional service
Wizard Of OZ
Wizard Of OZ
02:59 14 Sep 26
Excellent service and the staff are extremely helpful.
Sallyann McCartney
Sallyann McCartney
14:44 10 Sep 26
I highly recommend the DBay store, The service provided by Angela,Tiana and optometrist whose name I unfortunately didn’t take note of, was exceptional.
Linda Horner
Linda Horner
10:03 10 Sep 26
Lori, thank you for being kind, patient, and highly professional. I appreciate not only your guidance but also the way you increased my understanding of my eye health and the routine treatment I should consider.
Senu Senna
Senu Senna
03:04 10 Sep 26
I went their south gate plaza store and the ladies in there were amazing they helped me out by fixing my glasses while I waited and then said it was no charge for the repair.That sort of customer service is why I keep coming back to the same store to buy my new glasses.It's awesome to see some businesses still give good customer service.
William Parker
William Parker
01:07 09 Sep 26
Very friendly staff, great range of frames and very easy to make appointments.
Lance Bell
Lance Bell
00:28 09 Sep 26
I can't speak highly enough of the Optical Superstore at Deception Bay. I booked an optometrist appointment having experienced a sudden onset of double and blurred vision. The optometrist was the most thorough I have ever experienced & compiled a completed report from the tests conducted which was later accessed by Hospital Doctors. After eliminating various medical events, I returned for a follow up appointment to receive corrective lenses & spectacles. The counter staff there were absolutely outstanding. My new glasses arrived early, fitted perfectly & my vision has now been restored to 100% at the minimum cost to yours truly. Thank you Optical Superstore Deception Bay 😊
Chris Q
Chris Q
20:39 08 Sep 26
Always a great experience going to Grand Central Toowoomba - Michelle Hill is so professional.
None None (Nonesence)
None None (Nonesence)
07:55 07 Sep 26
All of the staff here at the Mt Sheridan Plaza store are amazing. Super friendly and helpful. Love my new glasses, the prescription for my eyesight is perfect, I can read so much better now! The optometrist I saw really took her time in assessing me and working out what would work best for my eyesight. Such a lovely lady aswell. The cost was very reasonable. They have a great selection of frames to choose from. Highly recommend this store!
Simone Winders
Simone Winders
02:10 03 Sep 26
Service is 110% , everyone went out of their way to assist me with the whole process in getting 2 new pairs of glasses. Product excellent .
graham parrant
graham parrant
06:10 02 Sep 26
Great service. Friendly professional staff and my new glasses are thus far proving to be excellent
Mike Drewer
Mike Drewer
21:40 01 Sep 26
Such an incredible team! I was assisted by Mitra at reception and Jo for my appointment - both super helpful and friendly!
Yifei LI
Yifei LI
07:13 01 Sep 26
The Optical Superstore at Taigum is my go-to store for wonderful optometrists and staff, a great range, and excellent prices.
Catherine Buckley
Catherine Buckley
06:50 01 Sep 26
Extremely knowledgeable and friendly staff. They make buying new glasses fun! I wouldn’t go anywhere else.
Julie Stenklev
Julie Stenklev
03:30 01 Sep 26
Always happy with the service and help from the Optom & staff when I have to get a new script & glasses 👓
Wendy Lund
Wendy Lund
00:04 01 Sep 26
Thanks for the good service provided!
Km
Km
06:43 31 Aug 26
Very Good Service. 👍👍🎉🎉
Jin Yang Lee
Jin Yang Lee
06:41 31 Aug 26
My husband Roy was so very impressed with the service of Joseph the Optician and Jenny in the store at Australia Fair. They were so welcoming and professional in assisting him. He is delighted with his new glasses and highly recommends The Optical Superstore Australia Fair.He says thank you to you both. 🤓
Jill Fallon
Jill Fallon
06:08 31 Aug 26
I had a great experience here and wanted to recognize the manager's service going above and beyond the expectation to fulfill my request.Keep up the great works and see you soon again.
Ali Amirikhah
Ali Amirikhah
12:56 28 Aug 26
Just like to shout out to the awesomeDr phoebe shou she is amazing. Excellent service. Excellent service from the whole staff friendly helpful
Lolee E
Lolee E
02:08 28 Aug 26
Great experience. Steven did a thorough examination and a vast choice for frames. Highly recommended
Therese Tilyard
Therese Tilyard
10:09 27 Aug 26
I had an issue with my glasses breaking, so dropped in to see Fred at Optical Superstore in Canberra centre, on the off-chance he could help. Even though I'm not a regular customer, he went above and beyond to fix them. And they're better than before they broke. He was so kind and obliging that I will definitely be returning.
Sally Green
Sally Green
04:18 26 Aug 26
I had a fantastic experience with The Optical Superstore! The service is top-notch, and the optometrist is exceptionally professional. I got my eyes tested last week and was extremely impressed by their attentiveness and great service attitude. I picked up my new glasses today and was genuinely blown away—they are super comfortable to wear and the vision is crystal clear.
Mallika H'ng
Mallika H'ng
02:48 25 Aug 26
The kindest most decent folks. I’m in town visiting and in an unfamiliar room in the middle of the night managed to step on my specs. These delightful folks took my specs in and a half hour later they were repaired, good as new. I tried to pay them but they refused payment. The world needs more Optical superstores. Thank you 🙏 🙏
Claude Caron
Claude Caron
02:30 25 Aug 26
Friendly and helpful service as always. Great range of frames too!
Robyn Kennedy
Robyn Kennedy
05:52 24 Aug 26
Was great experience purchasing from hillton optical superstore,I had one of the nicest lady offering me tons of options,explaining what is the best options,tintined the glasses twice to meet my needs,thannk you for everything!
Lana Yan
Lana Yan
06:02 22 Aug 26
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Frequently asked questions

Where is Optical Superstore Waverley Gardens located?

Find us in Shop 55A, right near the information desk at the Woolworths end of the building. For easy access, arrive through the southern entrance, passing Australia Post.

Is there parking available at Waverley Gardens?


Ground level parking is available just outside the nearest entrance on the Woolworths side of the centre.

What is Optical Superstore’s aftercare and adjustments service?

We offer complimentary aftercare support for your Optical Superstore frames. If you find your frames are slipping off your nose or digging in behind the ear, come by when you’re next at Waverley Gardens for a free adjustment and clean, as well as advice on keeping your frames in the best condition.

Do I need to update my prescription before buying new glasses?

For the best vision results, if you feel your vision has changed, it is always beneficial to have an eye test before purchasing new glasses.
Your prescription may change slightly over time. Even if you feel your sight has remained stable, you may be required to have another eye test before proceeding with new lenses. Regular eye test exams are essential not only for vision clarity but catching signs of eye health problems early. Most eye tests are bulk billed to Medicare.

Can I buy polarised sunglasses at Optical Superstore Waverley Gardens?

Yes! Visit us in-store to view our range of sunglasses, with prescription and polarisation options available. Some frames are available only with prescription lenses; ask our helpful Waverley Gardens team for guidance.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.

Optical Superstore