Optometrist Castletown Townsville

Welcome to Optical Superstore Castletown, Townsville’s go-to destination for all things eyewear!

Located conveniently in Castletown Shoppingworld, Hyde Park, we offer a comprehensive range of eyewear solutions and eye care services tailored to our vibrant community.
·    Local Optometry Eye Testing
·    Generous selection of frame brands and designs
·    Market leaders in prescription lenses
·    Packages for Prescription Safety Glasses
Incredible Value Every Day

Super Service | Super Savings

At Optical Superstore, we pride ourselves on delivering exceptional service and unbeatable savings.

Our friendly and knowledgeable team is here to assist you with everything from selecting the perfect pair of glasses to providing expert advice on lens options. With great international and Australian brands to choose from, we have something for everyone.

Comprehensive Eye Care and Bulk-Billed Eye Tests

Onsite, independent optometrists support our Castletown store and provide thorough eye tests five days a week. We offer equipped room for them to conduct bulk-billed eye tests, so all you need is your valid Medicare card.

Whether you need a routine check-up or a more detailed examination, our optometrists are here to help.

We also offer a suite of ongoing eye tests and vision assessments to check on the health of your eyes and your vision quality:

Retinal photography
OCT (Optical Coherence Tomography)
DFE (Dilated Fundus Exam)
VFT (Visual Field Testing)
Diabetic Retinopathy Review
Referrals for Cataracts, Glaucoma, and AMD (age-related macula degeneration)

Comprehensive Eye Care and Bulk-Billed Eye Tests

Whether you need a routine check-up or a more detailed examination, our optometrists are here to help.

We also offer a suite of ongoing eye tests and vision assessments to check on the health of your eyes and your vision quality:

Retinal photography
OCT (Optical Coherence Tomography)
DFE (Dilated Fundus Exam)
VFT (Visual Field Testing)
Diabetic Retinopathy Review
Referrals for Cataracts, Glaucoma, and AMD (age-related macula degeneration)

Vision Care When You Need It

Please contact us immediately if you have any new vision issues or eye health concerns.

Our team is equipped to handle your eye emergency or provide necessary referrals for cataract reviews and diabetic retinopathy.

LET YOUR HEALTH FUND DO ALL THE HEAVY LIFTING

We are the preferred provider for CBHS, CBHS Corporate, and Queensland Country Health, health insurance providers. However, we won’t be beaten on feature-packed options within our No and Low Gap prescription glasses and sunglasses range. Check out the range and get a quote for your optical extra’s entitlements today.

Expertise You Can Trust for Your Family

Our optometrists are more than just highly qualified; they go above and beyond to stay updated with the latest advancements in eye care. They are therapeutically endorsed, meaning they can prescribe medications for eye conditions.

Your local optometrist at Optical Superstore Castletown is MiYOSMART Accredited and specialises in MiYOSMART lenses for managing myopia in children.

BOOK AN EYE TEST FOR YOUR CHILDREN | Optical Superstore

Expertise You Can Trust for Your Family

Your local optometrist at Optical Superstore Castletown is MiYOSMART Accredited and specialises in MiYOSMART lenses for managing myopia in children.

BOOK AN EYE TEST FOR YOUR CHILDREN | Optical Superstore

Everyday Super Service | Eyewear Solutions

Our qualified optical dispensers and retail assistants at Optical Superstore Castletown can help you choose the perfect glasses frame and prescription lens that is tailored to your needs.

To ensure your glasses remain in top condition, we offer free frame adjustments and cleaning services for the life of your frames.

Super Savings on Eyewear | Leaders in Multifocal Lenses

We strive to provide top value for money! Our No & Low Gap Range offers a selection of prescription glasses options to fit your budget. We aim to maximise your health fund benefits, giving you more choices and better value.

We understand that every pair of eyes is unique. When matched to your lifestyle, our HT Lens range combines advanced technology with competitive pricing to provide you with the best multifocal solutions:

HT INDOOR PLUS: The ideal lens solution for our digital age. If you’re in front of a PC monitor all day. Ask about the HT Indoor Plus!
HT PRECISION: This full multifocal lens design is ideal for your dynamic lifestyle. If you’re constantly on the go and need vision correction at all positions, this is the perfect lens choice from our No & Low Gap Range.

Super Savings on Eyewear | Leaders in Multifocal Lenses

HT INDOOR PLUS: The ideal lens solution for our digital age. If you’re in front of a PC monitor all day. Ask about the HT Indoor Plus!
HT PRECISION: This full multifocal lens design is ideal for your dynamic lifestyle. If you’re constantly on the go and need vision correction at all positions, this is the perfect lens choice from our No & Low Gap Range.

Our Services

Glasses Frames

Browse Our Collection of Sunglasses. Try the Best Fit, durable, stylish and lightweight.

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Prescription Sunglasses

Browse Our Collection of Prescription Glasses. Hundreds of frames, try the Latest Styles.

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Contact Lenses

Dailies, Fortnightlies or Monthlies, we have them all & more. Buy Contact Lenses Online.

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Safety Glasses

Protect your eyes! We offer Safety eyewear in many different models and styles.

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Get in Touch for Complete Vision Solutions

We offer a wide selection of prescription contact lenses and wrap-around sunglasses. For safety eyewear, we provide complete packages for certified safety glasses, prescription safety sunglasses, and goggles.

As a locally owned business, we understand the needs of Australian families and strive to provide the best vision solutions at great prices.

HOURS AND LOCATION
We’re open 7 days a week!
Weekdays MON – FRI: 9 am to 5:30 pm | THUR: 9 am to 9 pm
Weekends SAT: 9 am to 4 pm | SUN: 10 am – 4 pm
*Hours subject to public holidays*

ADDRESS
Castletown Shoppingworld, Hyde Park QLD 4812
PHONE: (07) 4724 1961

Book Your Eye Test Today
Experience the Super Service | Super Savings difference at Optical Superstore Castletown. Book your bulk-billed eye test online or contact us with any questions.

Optical Superstore
Townsville Castletown

Castletown Shopping Centre, Hyde Park QLD 4812, Australia

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 9:00 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 4:00 pm
Sunday 10:00 am – 4:00 pm

Sunday and public holiday hours will vary. Please check with individual stores to confirm times.

Optical Superstore
Townsville Castletown

Castletown Shopping Centre, Hyde Park QLD 4812, Australia

Opening Hours

Monday 8:30 am – 5:30 pm
Tuesday 8:30 am – 5:30 pm
Wednesday 8:30 am – 5:30 pm
Thursday 8:30 am – 9:00 pm
Friday 8:30 am – 5:30 pm
Saturday 8:30 am – 4:00 pm
Sunday Closed

Sunday and public holiday hours will vary. Please check with individual stores to confirm times.

Our customers
love us!

See what our satisfied customers
say about us.

top service, very friendly staff!

Charles L

07:50 30 Oct 24

Went into this store today with broken glasses. Spoke to a lovely lady by the name of Anna. She helped fixed my glasses and gave me exceptional service. If I ever need new glasses I'll be coming to this store just to see Anna. 5/5 will come here again.

David Newman

04:02 25 Oct 24

The optometrist I saw today (Alex) was not only extremely knowledgable & thorough, but also makes sure to take the time to explain things clearly after his assessment. Staff at desk were also very helpful and kind.

yohan V

04:15 22 Oct 24

I purchased a pair of Jonathan Paul fitover sunglasses on the 25th of August 2023, so just after the 1 year warranty as advised by the manufacturer. I did misplace my receipt. However, the merchant copy was available as proof of purchase. This is my second pair of Jonathan Paul fitovers sunglasses that started to delaminate. Management was very understanding and, with their goodwill, gave me a full refund. I would not recommend anyone to buy the Jonathan Paul brand. However, I highly recommend The Optical Superstore at Mount Sheridan for their good customer service.

Andrew Pacak

03:52 20 Oct 24

Rebecca the optometrist who works on Saturdays and who has looked after me for quite some time, is kind, caring, conscientious and knowledgeable.

John Woods

07:04 19 Oct 24

Staff are well mannered and really appreciated the optometrist who did my eye tests she was well educated on multiple sclerosis and pituitary gland tumours in regards to my vision- thank you so much x

Ky Calnan

03:40 12 Oct 24

I was very impressed by the high standard of professionalism demonstrated during my visit. I particular a shout out to Shelley who went above and beyond in helping me select my new glasses.

Pamela Bottrill

10:59 10 Oct 24

Good service, prompt turn around and Jasmine the optometrist is competent and friendly.

Groucho Groucho

00:07 06 Oct 24

I have been going to this store for 28 years and haven't had a problem.

Diane H

04:43 05 Oct 24

Older gentleman behind the counter is an absolute legend! Has done a superb job straightening my contorted sunglass frames twice now, and even gave me a case to prevent it happening in future, for free! Outstanding customer service 👏

Ernie Golubev

05:38 03 Oct 24

Friendly, approachable, knowledgeable and helpful

Leah

06:30 24 Sep 24

I have had trouble with getting glasses with the lens I need from other stores. I went to The Optical Superstore, Caneland. MACKAY.BEST Thing I could have done.I got 2 pair of glasses. (Reading and Distance). I can't fault either pair.Great service and help from everyone in the store. Highly recommend.

Ivan Blutcher

07:59 23 Sep 24

The nose pads on my glasses went missing, and after searching several stores without success, I finally found them here. Kayla even helped fix them—she was so nice! The service was amazing! I give them 5 stars ⭐️⭐️⭐️⭐️⭐️

Sheena Liao

13:26 20 Sep 24

Friendly service

Yang Zane

05:56 09 Sep 24

Attended the store recently for an app with Alex the optometrist. Walked out of the app feeling super satisfied, everything was thoroughly explained unlike other places. The customer service from the ladies out the from was phenomenal, so polite, very helpful and walked out feeling really good and informed about my choices!

Rachel

00:58 07 Sep 24

Very helpful staff member Jessica, and always happy to book with Julie the Optometrist who is so caring and lovely, she explains in detail all the different eye tests she performs during the appointment

Col Lee

00:43 07 Sep 24

Great customer service by Julia at the store!

Hadisurya Temmuyin

03:58 06 Sep 24

I find the staff most accommodating and friendly, professional too. Store manager Melissa at the Tee Tree Plaza store was very helpful, courteous and respectful. Well done all at the store.

Giulio Bortolozzo

07:12 03 Sep 24

Thank you very much for seeing me so quickly this morning, re my ingrown eyelashes. I appreciate your care.

Narelle Smith

04:34 03 Sep 24

I have felt pressure at other optical stores to have unneeded tests and buy the top of the range glasses but TOS staff (Marion) have always made me feel welcome and their range of frames are very fairly priced and they have a good range.

Paul McGrath

01:24 02 Sep 24

The staff were very friendly and provided free replacement screws for my frame.

G “steel59” xie

12:05 30 Aug 24

The ladies who work there are friendly helpful. great help in picking your glasses to suit your face well done optical ladies you are the bomb. In service thank you

Dianna Cole

03:44 27 Aug 24

Booked in to see optometrist here because I felt my sight (while wearing my contacts) wasn't as sharp as it should be. Staff helpfully fit me in on short notice and Michael efficiently updated my contact lens prescription.Amazing improvement

John Coffey

12:00 23 Aug 24

The staff were extremely helpful, I had a problem with my glass and they sorted it out within 30 minutes. Very happy to help me, nothing was a problem. Thank you

Maria King

09:32 23 Aug 24

Was concerned that my preschooler needed glasses and had her eyes tested here. The optometrist who assessed her was professional and engaging with my shy child. In addition, the front desk ladies were so kind to my children - giving them stickers and keeping them busy whilst we picked out a frame/had them fitted. Highly recommended and thanks for the fantastic service!

Amanda Goh

12:06 22 Aug 24

The overall service at Optical Superstore Southgate Plaza exceeded my expectations. I walked away with a great pair of glasses and confidence in the care I received. I highly recommend this store and Michael Chao for anyone looking for quality eyewear and professional and friendly optometry services

katanya nitschke

10:09 22 Aug 24

Michael from The Optical Superstore provided the best optical experience I have ever had. He conducted my eye test with exceptional professionalism, making the entire appointment easy to understand. His explanations were clear and thorough. I highly recommend Michael for anyone seeking top-notch eye care!

Emma Heywood

08:07 22 Aug 24

Friendly knowledgeable optometrist Michael.Staff were helpful and very welcoming.

Brenton Wong

07:58 22 Aug 24

Highly recommend this Optical superstore in the sunnybank hills shopping mall.The staffs and team members were so helpful and kind.My optometrist Miss Thuy was so patient, caring&expertise on her field when she examined my eyes. When I am not quite sure about the terms which she used and tried to explain to me regarding my condition (she purposely asked for help from her colleagues as my translator ) to make sure I understood what she said.Im glad and gratitude what the great store did this for me as I’m so worried about my eyes at that moment.Big thanks.😊

WateVer911

09:16 15 Aug 24

Always helpful, friendly staff who know their stuff. I've been going there for years and they never disappoint.

Bob Blandford

02:46 14 Aug 24

From having a bad experience at Specsavers, I wasn't sure about another optical place, Howe the service here is excellent. Friendly, helpful and gave me correct glasses, patient with me choosing, helped me choose and took their time to go beyove and beyond. I was grieving also for my appointment, had a cry and the ladies were very kind to me. Highly recommend.

Tazzy Archer

22:47 13 Aug 24

Park Beach Plaza store Coffs Harbour. Optometrist Rachael and her colleague Alinta were amazing. Solved double vision problems other discount & premium stores hadn’t. New readers & multifocal lenses are great, best I’ve had in at least 15 years. Frame selection & fitting not as good, had to replace one set. Overall great experience

Ted Fawle

03:18 13 Aug 24

Number 1 customer service. Friendly staff members. I came to ask for a screw on one of the nosepad that had been missing, they fixed it on the spot. Awesome👍

eva anggraini

03:23 10 Aug 24

Had everything that the others don’t, great service and caring staff and the price was great too. Sort of place you would call in to say g’day if you were walking past, they were very welcoming.

Steven Wicker

07:44 08 Aug 24

After several frustrating weeks of researching and checking out different optometrists, I visited Sunnybank Hills Optical Superstore. Staff were friendly and helpful, and the gentleman who served me had an eye for detail, and provided exceptional service. He was eminently qualified, knowledgeable, experienced, personable, witty, respectful, and professional. He treated me as an individual, focusing on my optical needs, allowing plenty of time, and helping me to choose spectacles that suited me. So, I am very happy with my choice and enormously grateful that I was able to obtain what I needed in a timely manner.

Hope Brock

03:45 02 Aug 24

This store was very helpful to my needs and made my experience comfortable. The worker Liam was really friendly, attentive and optimistic:)Great to see some workers with a genuine smile on their face.

Linda T

12:07 26 Jul 24

Definitely happy and overjoyed with the care and attention to detail luke and the team at shell harbour optical store provided

Mat Pullin

01:04 23 Jul 24

I have to acknowledge the staff at The Optical Superstore Stocklands in Hervey Bay, firstly for their service but also their attention to detail. The staff spent time to ensure I was happy with the product purchased. Highly recommended.

Colin Jones

04:14 21 Jul 24

Very happy with the service I received, definitely be going back to them in the future..

Jason Nichol

21:29 14 Jul 24

While they could have a wider variety of frame choices, no one can fault their exemplary customer care and attention to detail. There's no reason to go anywhere else in Mount Eliza for your eye care needs, these guys are simply the best!

SRS

05:56 13 Jul 24

Outstanding and friendly service from all the ladies.

Doug Beazley

03:25 11 Jul 24

This is my regular goto for glasses. They always do a good job and prices are quite reasonable. I have no reason not to give them 5 stars.

Richard Semmens

09:42 10 Jul 24

Great experience with the staff who helped me choose glasses frames. Their input was very helpful.

Cat B

07:09 03 Jul 24

Both Tarina and Rachel are absolutely lovely! They both went above and beyond in helping me with completing my eye check, picking out frames and ensuring I got the most back from my health fund. I honestly cannot recommend them both more highly. They are worth their weight in gold!

Lorenzo Morelli

06:12 30 Jun 24

Really helpful, and provided great care for my elderly Mum.

T J

00:37 30 Jun 24

Warm and friendly staff, with excellent knowledge and advice about all aspects of eyesight.Larry is fantastic at helping to choose and fit frames that suit your face perfectly.

Helent Good

04:39 27 Jun 24

Great customer service by Olivia at the Big Top store..she replaced the broken arm on my sunglasses..and furthermore fixed my older glasses purchased at OS some years ago. Thanks Olivia!

ALEX BEN

06:44 26 Jun 24

I liked the services, William assisted and advised me and the team is so good people, I was there after another optometric consultation I needed a second opinion and TOS helped me with my situation and answered and explained me very well my inexperience questions I'm not optometrist so he could understand me and resolve my issue and gave 2 glasses a good price. 😀 ✌️

Mercy Pena

05:58 23 Jun 24

I had an issue with my glasses and I started being very worried about it because of my travel.Kath finds a solution for my situation.My glasses were made in Tasmania and my travel was without a real destination.She contacted the store in Tasmania and she ordered the glasses in her shop. When everything was ready she sent me a list of the Optical superstore around me and she made sure I received the glasses in Queensland!I am very glad and very thankful for the kindness and the way Kath communicated with me!I have my glasses and also an amazing woman that cared about all the situations that happened to me!I am also happy with the glasses, I love them and the price was affordable.❤️ I am glad I was in your optical superstore ❤️Thank you Kath and team!

Sara Georgieva

01:44 22 Jun 24

Leanne was very helpful the other day! With my limited knowledge of frames, she guided me to the perfect light frame. Thank you Leanne!

Gabriel Tan

03:36 15 Jun 24

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Townsville Optical Superstore | Complete Eyecare in Castletown

Townsville Optical Superstore | Complete Eyecare in Castletown

Super Service | Super Savings

Comprehensive Eye Care and Bulk-Billed Eye Tests

Comprehensive Eye Care and Bulk-Billed Eye Tests

Vision Care When You Need It

LET YOUR HEALTH FUND DO ALL THE HEAVY LIFTING

Expertise You Can Trust for Your Family

Expertise You Can Trust for Your Family

Everyday Super Service | Eyewear Solutions

Super Savings on Eyewear | Leaders in Multifocal Lenses

Super Savings on Eyewear | Leaders in Multifocal Lenses

Our Services

Glasses Frames

Prescription Sunglasses

Contact Lenses

Safety Glasses

Get in Touch for Complete Vision Solutions

Optical Superstore Townsville Castletown

Opening Hours

Optical Superstore Townsville Castletown

Opening Hours

Our customers love us!

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Optical Superstore
Townsville Castletown

Optical Superstore
Townsville Castletown

Our customers
love us!