We accept ALL health fund members

Townsville Optical Superstore | Complete Eyecare in Castletown

Welcome to Optical Superstore Castletown, Townsville’s go-to destination for all things eyewear!
 
Located conveniently in Castletown Shoppingworld, Hyde Park, we offer a comprehensive range of eyewear solutions and eye care services tailored to our vibrant community.
·    Local Optometry Eye Testing
·    Generous selection of frame brands and designs
·    Market leaders in prescription lenses
·    Packages for Prescription Safety Glasses
Incredible Value Every Day

Optical Superstore
Townsville Castletown

Castletown Shopping Centre, Hyde Park QLD 4812, Australia
Phone : (07) 4724 1961

Opening Hours

Monday 8:30 am – 5:30 pm
Tuesday 8:30 am – 5:30 pm
Wednesday 8:30 am – 5:30 pm
Thursday 8:30 am – 7:00 pm
Friday 8:30 am – 5:30 pm
Saturday 8:30 am – 4:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Optical Superstore
Townsville Castletown

Castletown Shopping Centre, Hyde Park QLD 4812, Australia
Phone : (07) 4724 1961

Opening Hours

Monday 8:30 am – 5:30 pm
Tuesday 8:30 am – 5:30 pm
Wednesday 8:30 am – 5:30 pm
Thursday 8:30 am – 7:00 pm
Friday 8:30 am – 5:30 pm
Saturday 8:30 am – 4:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Super Service | Super Savings

At Optical Superstore, we pride ourselves on delivering exceptional service and unbeatable savings.
 
Our friendly and knowledgeable team is here to assist you with everything from selecting the perfect pair of glasses to providing expert advice on lens options. With great international and Australian brands to choose from, we have something for everyone.

Comprehensive Eye Care and Bulk-Billed Eye Tests

Onsite, independent optometrists support our Castletown store and provide thorough eye tests five days a week. We offer equipped room for them to conduct bulk-billed eye tests, so all you need is your valid Medicare card.

Whether you need a routine check-up or a more detailed examination, our optometrists are here to help.

We also offer a suite of ongoing eye tests and vision assessments to check on the health of your eyes and your vision quality:

  • Retinal photography
  • OCT (Optical Coherence Tomography)
  • DFE (Dilated Fundus Exam)
  • VFT (Visual Field Testing)
  • Diabetic Retinopathy Review
  • Referrals for Cataracts, Glaucoma, and AMD (age-related macula degeneration)

Comprehensive Eye Care and Bulk-Billed Eye Tests

Onsite, independent optometrists support our Castletown store and provide thorough eye tests five days a week. We offer equipped room for them to conduct bulk-billed eye tests, so all you need is your valid Medicare card.

Whether you need a routine check-up or a more detailed examination, our optometrists are here to help.

We also offer a suite of ongoing eye tests and vision assessments to check on the health of your eyes and your vision quality:

  • Retinal photography
  • OCT (Optical Coherence Tomography)
  • DFE (Dilated Fundus Exam)
  • VFT (Visual Field Testing)
  • Diabetic Retinopathy Review
  • Referrals for Cataracts, Glaucoma, and AMD (age-related macula degeneration)

Vision Care When You Need It

Please contact us immediately if you have any new vision issues or eye health concerns.
 
Our team is equipped to handle your eye emergency or provide necessary referrals for cataract reviews and diabetic retinopathy.

LET YOUR HEALTH FUND DO ALL THE HEAVY LIFTING

We are the preferred provider for CBHS, CBHS Corporate, and Queensland Country Health, health insurance providers. However, we won’t be beaten on feature-packed options within our No and Low Gap prescription glasses and sunglasses range. Check out the range and get a quote for your optical extra’s entitlements today.

Expertise You Can Trust for Your Family

Our optometrists are more than just highly qualified; they go above and beyond to stay updated with the latest advancements in eye care. They are therapeutically endorsed, meaning they can prescribe medications for eye conditions.

Your local optometrist at Optical Superstore Castletown is MiYOSMART Accredited and specialises in MiYOSMART lenses for managing myopia in children.

Expertise You Can Trust for Your Family

Our optometrists are more than just highly qualified; they go above and beyond to stay updated with the latest advancements in eye care. They are therapeutically endorsed, meaning they can prescribe medications for eye conditions.

Your local optometrist at Optical Superstore Castletown is MiYOSMART Accredited and specialises in MiYOSMART lenses for managing myopia in children.

Everyday Super Service | Eyewear Solutions

Our qualified optical dispensers and retail assistants at Optical Superstore Castletown can help you choose the perfect glasses frame and prescription lens that is tailored to your needs.
 
To ensure your glasses remain in top condition, we offer free frame adjustments and cleaning services for the life of your frames.

Super Savings on Eyewear | Leaders in Multifocal Lenses

We strive to provide top value for money! Our No & Low Gap Range offers a selection of prescription glasses options to fit your budget. We aim to maximise your health fund benefits, giving you more choices and better value.

We understand that every pair of eyes is unique. When matched to your lifestyle, our HT Lens range combines advanced technology with competitive pricing to provide you with the best multifocal solutions:

  • HT INDOOR PLUS: The ideal lens solution for our digital age. If you’re in front of a PC monitor all day. Ask about the HT Indoor Plus!
  • HT PRECISION: This full multifocal lens design is ideal for your dynamic lifestyle. If you’re constantly on the go and need vision correction at all positions, this is the perfect lens choice from our No & Low Gap Range.

Super Savings on Eyewear | Leaders in Multifocal Lenses

We strive to provide top value for money! Our No & Low Gap Range offers a selection of prescription glasses options to fit your budget. We aim to maximise your health fund benefits, giving you more choices and better value.

We understand that every pair of eyes is unique. When matched to your lifestyle, our HT Lens range combines advanced technology with competitive pricing to provide you with the best multifocal solutions:

  • HT INDOOR PLUS: The ideal lens solution for our digital age. If you’re in front of a PC monitor all day. Ask about the HT Indoor Plus!
  • HT PRECISION: This full multifocal lens design is ideal for your dynamic lifestyle. If you’re constantly on the go and need vision correction at all positions, this is the perfect lens choice from our No & Low Gap Range.

OUR SERVICES

Get in Touch for Complete Vision Solutions

We offer a wide selection of prescription contact lenses and wrap-around sunglasses. For safety eyewear, we provide complete packages for certified safety glasses, prescription safety sunglasses, and goggles.

As a locally owned business, we understand the needs of Australian families and strive to provide the best vision solutions at great prices.

HOURS AND LOCATION
We’re open 7 days a week!
Weekdays MON – FRI: 8:30 am to 5:30 pm | THUR: 8:30 am to 7:00 pm
Weekends SAT: 8:30 am to 4:00 pm | SUN: Closed
*Hours subject to public holidays*

ADDRESS
Castletown Shoppingworld, Hyde Park QLD 4812
PHONE: (07) 4724 1961

Book Your Eye Test Today
Experience the Super Service | Super Savings difference at Optical Superstore Castletown. Book your bulk-billed eye test online or contact us with any questions.

OUR CUSTOMERS LOVE US!

See what our satisfied customers say about us.

“We were recommended to visit Micheal, and thank goodness, what a true gentleman! He was kind, helpful, informative, gentle, and gave my daughter hope and understanding….

Amazing service, they replaced the broken nose pads on my sunglasses for me while I waited and it was done within 5 mins. Thank you 😊
Alice Graham
Alice Graham
03:35 15 Feb 25
Hubby and I had eyes checked and we live in country, we where surprised how quick we received our glasses in the post. Very happy with the service and the prompt delivery. 🤗
Dianne Oschmanns
Dianne Oschmanns
03:59 13 Feb 25
Best and most professional optometrist. Highly recommend
Marg Sutton
Marg Sutton
08:55 12 Feb 25
Just had my annual check-up and the optometrist, Jasmine, was so kind and professional. She was very thorough. The dispensers, especially Gwenn, were so friendly and helped me get my perfect pair of glasses! Thank you and I highly recommend!!
Amber
Amber
06:23 12 Feb 25
The 0ptical superstore staff are very pleasant ,when y0u walk in cannot do enough for you my visit to day was most .enjoyable. seeyou
Barry Wright
Barry Wright
00:54 10 Feb 25
Dr. Aleena Ata is an awesome optometrist! She's super sweet and professional, making every visit chill and enjoyable. Her attention to detail and real care for her patients really makes her stand out. She takes the time to explain everything clearly and makes sure you feel heard and well taken care of. I totally recommend Dr. Ata if you're looking for a knowledgeable and caring eye care pro!
Review Anon
Review Anon
12:15 08 Feb 25
Such great service. Liam was wonderful and explained everything so well and had so much patience. He really knows his stuff. Thank you
Judy Smith
Judy Smith
02:53 07 Feb 25
Aleena Ata is an amazing optometrist at Optical Superstore Nowra! She is extremely thorough, professional, and genuinely cares about her patients. Her attention to detail and expertise are second to none. I had an excellent experience and felt confident in her recommendations. If you’re looking for a skilled and caring optometrist, I highly recommend Aleena!
Joel Bose Pandian
Joel Bose Pandian
07:04 05 Feb 25
Everything fell into place by happenstance and wonderful staff.After much procrastination I found myself in store looking at frames only to score an appointment right away.The staff are incredible: across the board but a BIG SHOUT OUT TO: Brookside StoreSiobhan, Grace - floor staff very good at their role.Sophia the eye tester, thank you for accommodating my little Issues and getting through the whole test.Sophie: wonderful truthful help choosing frames.Thank you : I can see clearly
kylie kynaston
kylie kynaston
02:18 05 Feb 25
⭐⭐⭐⭐⭐I had an amazing experience at Optical Superstore Nowra. Dr. Ata is incredibly professional and thorough—she picked up a condition that no other optometrist has noticed in the past seven years! Her attention to detail and expertise truly set her apart. I highly recommend her and the team for anyone looking for exceptional eye care. Thank you for such a great service!
ZIBA the label
ZIBA the label
07:51 04 Feb 25
Decided to give Optical Superstore a try because I looked at their frames and not only are they cheaper than Specsavers but they are so much nicer with a wider variety and brands that SS don’t stock. Booked in for my eye test and I am so impressed! The Optometrist performed tests on my eyes that SS have never done, wasn’t rushed and explained things that I never knew before.In SS you are pumped through like a number in the quickest way possible but this is not the case with this store. From the Optometrist to the staff at the front desk, the attention to detail and helpfulness was so nice and refreshing…this is definitely my Optical store from now on! AAAAA+++++
Danielle
Danielle
11:02 31 Jan 25
Best customer service
Admin
Admin
05:07 29 Jan 25
Excellent service. Great range of products, all very reasonably priced.
Adam Jessep
Adam Jessep
07:28 22 Jan 25
I have been visiting this store for my optical needs for the past 5 years and am always impressed with the high quality service and efficiency of the staff …and the impressive range of frames and sunglasses available in-store. Once again today, I experienced the same amazing service and care.Thank you to the lovely staff who served me.I highly recommend your business .
Karen Watt
Karen Watt
08:18 21 Jan 25
Very thorough and helpful. Glasses are perfect
PAUL POWER
PAUL POWER
04:51 20 Jan 25
I have been using this store for check ups and reading glasses for over 10 years. Optometrist has a great manner and clearly explains everything giving me a lot of confidence in the ongoing care of my vision.The store staff are super helpful and provide great advice and service when choosing and fitting my glasses.
Phil
Phil
01:27 20 Jan 25
Today I visited every optometrist/eye store in Casuarina Square and The Optical Superstore were the most helpful and friendly. While no other stores offered help when I was looking for glasses for my three year old unless I went and sought it out, the young woman at TOS was incredibly helpful and was so sweet with my son. Thank you for making it such a pain free experience!
Jess Mumford
Jess Mumford
05:28 18 Jan 25
We visited here last week to choose some new glasses for my little boy. Cody was very welcoming and friendly. And also the whole reception team were great. Cody made the experience very fun and enjoyable for us. Great customer service.
Lan Monteith
Lan Monteith
11:13 17 Jan 25
Absolutely the best optometrist I've found in Adelaide, great service, beautiful frames and amazing prices. I've got a small face and they always spend time fitting the frames perfectly so they're nice and tight. Very happy, highly recommend 🙂
Bonnie Wallace
Bonnie Wallace
04:40 16 Jan 25
I have likely been getting my eye tests and glasses at this store for over 20 yrs. The service, particularly at small repair time has always been exceptional. Today the staff went well above an beyond to repair my broken frames. Thank you again, why would you go anywhere else. 👏👍💖🤓
Paul McGrath
Paul McGrath
03:55 14 Jan 25
I have nothing but good things to say about the Optical Superstore at Tea Tree Plaza. I took in a pair of specs for repair which I’d sourced back from my home country and the people at Optical Superstore were nice enough to replace the broken arm with one from their inventory FOC. Super nice, attentive and courteous - they basically made my day and just went out of the way to help some one in need! Kudos and the kindest service!
Arshed Fazal
Arshed Fazal
09:19 11 Jan 25
The family, depleted and jaded after spending several hours trying 100s of frames in the numerous spectacle stores along the mall, tried as a last ditch effort the Optical Superstore (Lower Ground, Adelaide Central Plaza) and, were absolutely delighted by the incredible skill Leanne with decades of experience has at choosing frames the compliment the face in seconds and at excellent value for money; 2 family members each walked out having chosen 2 new pairs each. Extraordinary! Feeling extremely grateful!
Dana Tsamaidis
Dana Tsamaidis
02:14 04 Jan 25
One of the quickest and easiest experience of getting not 1 but 3 sh glasses. Manager of the store Ankush knows his stuff.
Tapan Mehta
Tapan Mehta
06:17 22 Dec 24
My husband had fantastic service when he visited recently after needing new sunglasses urgently for an upcoming trip. The service staff went way beyond expectations, and consultedseveral times with Hoya to get the lenses organised within a week for my husband to personally pick up. Very grateful and appreciative of their customer service
Jenny
Jenny
05:06 21 Dec 24
I thought this shop was in Costco near Brindabella Park. Anyway, the optometry is sufficient.
Linda Wu
Linda Wu
07:06 20 Dec 24
Awesome customer service, they took the time to explain what they were doing and the reason they were doing it. I just went here for work however thinking of using them for my personal glasses now
Kel Morgan
Kel Morgan
05:36 20 Dec 24
Great service. Excellent care doing a first class job every time. Long term customer 15 years.
Ron Ostrenski
Ron Ostrenski
05:57 09 Dec 24
Well I’m thinking the best optical buying experience I’ve had in a long time really. Thank-you Gwen and staff. Oh and the optometrist she was very good very thorough. I’m very happy with my eye spectacles.
Paul Morg
Paul Morg
10:48 06 Dec 24
They say 'super service, super savings' and I agree. I am very happy to recommend them after the excellent help they gave me.
Si Vi
Si Vi
10:43 06 Dec 24
Very helpful and kindhearted staff. Many thanks for your kind help
Gurpreet Singh
Gurpreet Singh
04:41 05 Dec 24
Excellent service, am well looked after.
Wendy Douglas
Wendy Douglas
02:22 05 Dec 24
Lovely staff and very helpful! Lots of cute affordable glasses to choose from 🙂
Summa Ingram
Summa Ingram
11:23 03 Dec 24
Great experience! Elena is very patient and Professional.
苍闲喵
苍闲喵
07:36 02 Dec 24
To the gentleman who was working at the Waverley Gardens store the morning of 27th November. Thank you for providing fabulous customer service today. You replaced the screw that had fallen out of the arm hinge of my glasses. Thanks very much, it made my day 😊
Blue Topaz
Blue Topaz
02:18 27 Nov 24
Superb service - the kind lady repaired my sunglasses whilst I was part way into a long trip. Thank you so much.
Karen Crompton
Karen Crompton
01:19 26 Nov 24
Yesterday, while sleeping, I accidentally broke the nose pad on my glasses. Fortunately, I found this store. Their service attitude was excellent, and they had a wide range of products. The staff quickly helped me repair the damaged nose pad. I’m very grateful to them!
FENG BIN
FENG BIN
03:49 23 Nov 24
Amazing service. I have purchased 2 pair of prescription glasses from this store in the last few days.They were so helpful and made sure I was happy with my first pair before I ordered prescription sunglasses.Thank you Belinda and Trish.
Wendy Nicholson
Wendy Nicholson
06:02 21 Nov 24
Very friendly &helpful service I would recommend this business for your optical needs
Steven John Strudwick
Steven John Strudwick
21:34 15 Nov 24
Helpful staffGood service
glen birmingham
glen birmingham
04:25 15 Nov 24
So happy with my new glasses, they go above and beyond! Been going here for years and will continue in the future!
Daniel Hopper
Daniel Hopper
00:48 14 Nov 24
I have used this store for my last two pairs of glasses. I found the staff to be very friendly and super helpful in picking out my frames. I am very happy with the service in all aspects
Lesley Rankin
Lesley Rankin
06:14 13 Nov 24
I have attended this optical dispensary for a number of years. On every occasion I have found theproduct to be excellent and the customer service outstanding.
Darina Ryan
Darina Ryan
03:16 12 Nov 24
Fantastic customer service from Denise very caring and patient a credit to the store
Barry Hansen
Barry Hansen
03:06 12 Nov 24
top service, very friendly staff!
Charles L
Charles L
07:50 30 Oct 24
Went into this store today with broken glasses. Spoke to a lovely lady by the name of Anna. She helped fixed my glasses and gave me exceptional service. If I ever need new glasses I'll be coming to this store just to see Anna. 5/5 will come here again.
David Newman
David Newman
04:02 25 Oct 24
The optometrist I saw today (Alex) was not only extremely knowledgable & thorough, but also makes sure to take the time to explain things clearly after his assessment. Staff at desk were also very helpful and kind.
yohan V
yohan V
04:15 22 Oct 24
A big thanks to optometrist Vamsi Somanchi for the care, attention and professionalism given during my visits. A shout-out to the ladies on the reception at Deception Bay as well.
Jennifer CLARKE
Jennifer CLARKE
22:34 20 Oct 24
I purchased a pair of Jonathan Paul fitover sunglasses on the 25th of August 2023, so just after the 1 year warranty as advised by the manufacturer. I did misplace my receipt. However, the merchant copy was available as proof of purchase. This is my second pair of Jonathan Paul fitovers sunglasses that started to delaminate. Management was very understanding and, with their goodwill, gave me a full refund. I would not recommend anyone to buy the Jonathan Paul brand. However, I highly recommend The Optical Superstore at Mount Sheridan for their good customer service.
Andrew Pacak
Andrew Pacak
03:52 20 Oct 24
Rebecca the optometrist who works on Saturdays and who has looked after me for quite some time, is kind, caring, conscientious and knowledgeable.
John Woods
John Woods
07:04 19 Oct 24
Staff are well mannered and really appreciated the optometrist who did my eye tests she was well educated on multiple sclerosis and pituitary gland tumours in regards to my vision- thank you so much x
Ky Calnan
Ky Calnan
03:40 12 Oct 24
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