Optometrist Aitkenvale Townsville | Optical Superstore

All the SUPER SERVICE | SUPER SAVINGS you can Handle

With a generous range of international and Australian eyewear brands, designer-inspired styles and market-leading technology in prescription lenses for all your lifestyle needs, Optical Superstore Townsville Aitkenvale has all the customer service and value-saving solutions you can handle.

However, prescription glasses, sunglasses, eyewear accessories, and contact lenses are just the beginning.

Looking for an Optometrist in Townsville?

Did you know? The Optical Superstore has provided ongoing vision care and eye health services with bulk-billed eye testing with Medicare for decades!

The Optical Superstore in Aitkenvale provides room for independently practising optometrists to conduct comprehensive eye tests for the local families of the Townsville area and surrounding areas:

Townsville
Charters Towers
Ingham
Ayr

Yes, we’re a locally-owned optical business focused on bringing your family’s vision to life.

Everyday SUPER SERVICE | EYE TESTING

We’re all about ensuring Super Service every day. Your Townsville optometrists in Aitkenvale are:

Everyday SUPER SERVICE | EYE TESTING

We’re all about ensuring Super Service every day. Your Townsville optometrists in Aitkenvale are:

WHAT ABOUT EMERGENCIES AND NEW SIGNS OR SYMPTOMS WITH MY SIGHT OR EYE HEALTH?

We definitely suggest contacting us here at Aitkenvale Optical Superstore immediately when new vision or eye problems present themselves. These symptoms may include (but aren’t limited to) eye pain, flashes and floaters, foreign bodies in the eye, runny or weepy eyes, or blurriness or loss of vision.

Regardless of how recently you’ve visited an optometrist, if you are experiencing eye/vision problems, get in touch—independently practising optometrists can assist!

Everyday SUPER SERVICE | EYEWEAR SOLUTIONS

At Townsville Aitkenvale Optical Superstore, our optical team loves eyewear. Benefit from our support with the following:

eye-glass

MiYOSMART accreditation

Your Townsville optometrists, qualified optical dispensers, and mechanics are trained to assist your youngest family members with myopia and ongoing short-sightedness treatment. We’re proud to share the game-changing technology behind the MiYOSMART lens design, a revolutionary prescription lens option for slowing down the progression of short-sightedness in young Australians.

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Screening for eye health and disease

We prioritise preserving healthy vision for all Australian households by offering screenings for diabetes, glaucoma, cataracts, and Age-related Macular Degeneration (AMD).

Regular eye tests are the foundation for comprehensive vision care. They help prevent, identify, and monitor various eye conditions. Take the first step in caring for your family’s vision—reach out today to book a bulk-billed eye test for each family member.

Everyday SUPER SERVICE | EYEWEAR SOLUTIONS

Personalised care continues once you step out of the eye test room. With industry-trained expertise, you’ll access some of the most brilliant minds in the eyewear game—a family team who love eyewear.

At Optical Superstore, Aitkenvale, you’ll receive unique support for:

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Expert guidance on frames

Selecting glasses frames doesn’t have to be a chore—we ensure it won’t be. With open discussions surrounding your prescription needs, budget, style, and lifestyle, you’ll have the guidance to find the perfect eyewear that compliments your vision needs and look.

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Aftercare and Adjustments

Eyewear support doesn’t end once you get your glasses home, either! We offer complimentary frame adjustments and eyewear cleaning for the life of your glasses, ensuring your eyeglasses stay in tip-top condition—drop by for aftercare support and eyewear adjustments.

DID YOU KNOW?
Optical Superstore's No & Low Gap range includes such options as:

Spring-hinge-designed frames in acetate and various metal builds, for comfort and quality.

Anti-reflective (AR-Coated) lenses for glare-free comfort from artificial lights.

Photochromatic lenses that go dark outside and clear inside, featuring HT QuickTint lenses.

Affordable, Low Gap upgrades on Polarised or UV-tinted lenses for prescription sunglasses.

Thinner, lighter mid-index materials by HOYA.

Making your affordable eyewear options awesome is what we strive for in Townsville!

Our Services

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Glasses Frames

Glasses Frames

Browse Our Collection of Sunglasses. Try the Best Fit, durable, stylish and lightweight.

Learn more
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Prescription Sunglasses

Prescription Sunglasses

Browse Our Collection of Prescription Glasses. Hundreds of frames, try the Latest Styles.

Learn more
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Contact Lenses

Contact Lenses

Dailies, Fortnightlies or Monthlies, we have them all & more. Buy Contact Lenses Online.

Learn more
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Safety Glasses

Safety Glasses

Protect your eyes! We offer Safety eyewear in many different models and styles.

Learn more

Get Your Eyes Tested Today!

Whether you’re in the market to update your current pair of glasses or your contact lens prescription or seek ongoing eye care and clinical vision support, The Optical Superstore in Aitkenvale is your local glasses store—your EYE-DEAL destination for all your comprehensive eye care needs and prescription glasses solutions.

Book an eye test online now and experience the Optical Superstore difference!

Or, call us directly at (07) 4728 5866 to schedule an appointment with a Townsville Aitkenvale optometrist at The Optical Superstore.

Optical Superstore
Townsville Aitkenvale

Inside the Queensland Country Bank, Building 7/333 Ross River Rd, Aitkenvale QLD 4814, Australia

Opening Hours

Monday 8:30 am – 5:30 pm
Tuesday 8:30 am – 5:30 pm
Wednesday 8:30 am – 5:30 pm
Thursday 8:30 am – 7:00 pm
Friday 8:30 am – 5:30 pm
Saturday 8:30 am – 2:00 pm
Sunday Closed

Sunday and public holiday hours will vary. Please check with individual stores to confirm times.

Optical Superstore
Townsville Aitkenvale

Inside the Queensland Country Bank, Building 7/333 Ross River Rd, Aitkenvale QLD 4814, Australia

Opening Hours

Monday 8:30 am – 5:30 pm
Tuesday 8:30 am – 5:30 pm
Wednesday 8:30 am – 5:30 pm
Thursday 8:30 am – 7:00 pm
Friday 8:30 am – 5:30 pm
Saturday 8:30 am – 2:00 pm
Sunday Closed

Sunday and public holiday hours will vary. Please check with individual stores to confirm times.

Our customers
love us!

See what our satisfied customers
say about us.

Very friendly &helpful service I would recommend this business for your optical needs
Steven John Strudwick
Steven John Strudwick
21:34 15 Nov 24
Helpful staffGood service
glen birmingham
glen birmingham
04:25 15 Nov 24
So happy with my new glasses, they go above and beyond! Been going here for years and will continue in the future!
Daniel Hopper
Daniel Hopper
00:48 14 Nov 24
I have used this store for my last two pairs of glasses. I found the staff to be very friendly and super helpful in picking out my frames. I am very happy with the service in all aspects
Lesley Rankin
Lesley Rankin
06:14 13 Nov 24
I have attended this optical dispensary for a number of years. On every occasion I have found theproduct to be excellent and the customer service outstanding.
Darina Ryan
Darina Ryan
03:16 12 Nov 24
Fantastic customer service from Denise very caring and patient a credit to the store
Barry Hansen
Barry Hansen
03:06 12 Nov 24
top service, very friendly staff!
Charles L
Charles L
07:50 30 Oct 24
Went into this store today with broken glasses. Spoke to a lovely lady by the name of Anna. She helped fixed my glasses and gave me exceptional service. If I ever need new glasses I'll be coming to this store just to see Anna. 5/5 will come here again.
David Newman
David Newman
04:02 25 Oct 24
The optometrist I saw today (Alex) was not only extremely knowledgable & thorough, but also makes sure to take the time to explain things clearly after his assessment. Staff at desk were also very helpful and kind.
yohan V
yohan V
04:15 22 Oct 24
I purchased a pair of Jonathan Paul fitover sunglasses on the 25th of August 2023, so just after the 1 year warranty as advised by the manufacturer. I did misplace my receipt. However, the merchant copy was available as proof of purchase. This is my second pair of Jonathan Paul fitovers sunglasses that started to delaminate. Management was very understanding and, with their goodwill, gave me a full refund. I would not recommend anyone to buy the Jonathan Paul brand. However, I highly recommend The Optical Superstore at Mount Sheridan for their good customer service.
Andrew Pacak
Andrew Pacak
03:52 20 Oct 24
Rebecca the optometrist who works on Saturdays and who has looked after me for quite some time, is kind, caring, conscientious and knowledgeable.
John Woods
John Woods
07:04 19 Oct 24
Staff are well mannered and really appreciated the optometrist who did my eye tests she was well educated on multiple sclerosis and pituitary gland tumours in regards to my vision- thank you so much x
Ky Calnan
Ky Calnan
03:40 12 Oct 24
I was very impressed by the high standard of professionalism demonstrated during my visit. I particular a shout out to Shelley who went above and beyond in helping me select my new glasses.
Pamela Bottrill
Pamela Bottrill
10:59 10 Oct 24
Good service, prompt turn around and Jasmine the optometrist is competent and friendly.
Groucho Groucho
Groucho Groucho
00:07 06 Oct 24
I have been going to this store for 28 years and haven't had a problem.
Diane H
Diane H
04:43 05 Oct 24
Older gentleman behind the counter is an absolute legend! Has done a superb job straightening my contorted sunglass frames twice now, and even gave me a case to prevent it happening in future, for free! Outstanding customer service 👏
Ernie Golubev
Ernie Golubev
05:38 03 Oct 24
Friendly, approachable, knowledgeable and helpful
Leah
Leah
06:30 24 Sep 24
I have had trouble with getting glasses with the lens I need from other stores. I went to The Optical Superstore, Caneland. MACKAY.BEST Thing I could have done.I got 2 pair of glasses. (Reading and Distance). I can't fault either pair.Great service and help from everyone in the store. Highly recommend.
Ivan Blutcher
Ivan Blutcher
07:59 23 Sep 24
The nose pads on my glasses went missing, and after searching several stores without success, I finally found them here. Kayla even helped fix them—she was so nice! The service was amazing! I give them 5 stars ⭐️⭐️⭐️⭐️⭐️
Sheena Liao
Sheena Liao
13:26 20 Sep 24
Friendly service
Yang Zane
Yang Zane
05:56 09 Sep 24
Attended the store recently for an app with Alex the optometrist. Walked out of the app feeling super satisfied, everything was thoroughly explained unlike other places. The customer service from the ladies out the from was phenomenal, so polite, very helpful and walked out feeling really good and informed about my choices!
Rachel
Rachel
00:58 07 Sep 24
Very helpful staff member Jessica, and always happy to book with Julie the Optometrist who is so caring and lovely, she explains in detail all the different eye tests she performs during the appointment
Col Lee
Col Lee
00:43 07 Sep 24
Great customer service by Julia at the store!
Hadisurya Temmuyin
Hadisurya Temmuyin
03:58 06 Sep 24
I find the staff most accommodating and friendly, professional too. Store manager Melissa at the Tee Tree Plaza store was very helpful, courteous and respectful. Well done all at the store.
Giulio Bortolozzo
Giulio Bortolozzo
07:12 03 Sep 24
Thank you very much for seeing me so quickly this morning, re my ingrown eyelashes. I appreciate your care.
Narelle Smith
Narelle Smith
04:34 03 Sep 24
I have felt pressure at other optical stores to have unneeded tests and buy the top of the range glasses but TOS staff (Marion) have always made me feel welcome and their range of frames are very fairly priced and they have a good range.
Paul McGrath
Paul McGrath
01:24 02 Sep 24
The staff were very friendly and provided free replacement screws for my frame.
G “steel59” xie
G “steel59” xie
12:05 30 Aug 24
The ladies who work there are friendly helpful. great help in picking your glasses to suit your face well done optical ladies you are the bomb. In service thank you
Dianna Cole
Dianna Cole
03:44 27 Aug 24
Booked in to see optometrist here because I felt my sight (while wearing my contacts) wasn't as sharp as it should be. Staff helpfully fit me in on short notice and Michael efficiently updated my contact lens prescription.Amazing improvement
John Coffey
John Coffey
12:00 23 Aug 24
The staff were extremely helpful, I had a problem with my glass and they sorted it out within 30 minutes. Very happy to help me, nothing was a problem. Thank you
Maria King
Maria King
09:32 23 Aug 24
Was concerned that my preschooler needed glasses and had her eyes tested here. The optometrist who assessed her was professional and engaging with my shy child. In addition, the front desk ladies were so kind to my children - giving them stickers and keeping them busy whilst we picked out a frame/had them fitted. Highly recommended and thanks for the fantastic service!
Amanda Goh
Amanda Goh
12:06 22 Aug 24
The overall service at Optical Superstore Southgate Plaza exceeded my expectations. I walked away with a great pair of glasses and confidence in the care I received. I highly recommend this store and Michael Chao for anyone looking for quality eyewear and professional and friendly optometry services
katanya nitschke
katanya nitschke
10:09 22 Aug 24
Michael from The Optical Superstore provided the best optical experience I have ever had. He conducted my eye test with exceptional professionalism, making the entire appointment easy to understand. His explanations were clear and thorough. I highly recommend Michael for anyone seeking top-notch eye care!
Emma Heywood
Emma Heywood
08:07 22 Aug 24
Friendly knowledgeable optometrist Michael.Staff were helpful and very welcoming.
Brenton Wong
Brenton Wong
07:58 22 Aug 24
Highly recommend this Optical superstore in the sunnybank hills shopping mall.The staffs and team members were so helpful and kind.My optometrist Miss Thuy was so patient, caring&expertise on her field when she examined my eyes. When I am not quite sure about the terms which she used and tried to explain to me regarding my condition (she purposely asked for help from her colleagues as my translator ) to make sure I understood what she said.Im glad and gratitude what the great store did this for me as I’m so worried about my eyes at that moment.Big thanks.😊
WateVer911
WateVer911
09:16 15 Aug 24
Always helpful, friendly staff who know their stuff. I've been going there for years and they never disappoint.
Bob Blandford
Bob Blandford
02:46 14 Aug 24
From having a bad experience at Specsavers, I wasn't sure about another optical place, Howe the service here is excellent. Friendly, helpful and gave me correct glasses, patient with me choosing, helped me choose and took their time to go beyove and beyond. I was grieving also for my appointment, had a cry and the ladies were very kind to me. Highly recommend.
Tazzy Archer
Tazzy Archer
22:47 13 Aug 24
Park Beach Plaza store Coffs Harbour. Optometrist Rachael and her colleague Alinta were amazing. Solved double vision problems other discount & premium stores hadn’t. New readers & multifocal lenses are great, best I’ve had in at least 15 years. Frame selection & fitting not as good, had to replace one set. Overall great experience
Ted Fawle
Ted Fawle
03:18 13 Aug 24
Number 1 customer service. Friendly staff members. I came to ask for a screw on one of the nosepad that had been missing, they fixed it on the spot. Awesome👍
eva anggraini
eva anggraini
03:23 10 Aug 24
Had everything that the others don’t, great service and caring staff and the price was great too. Sort of place you would call in to say g’day if you were walking past, they were very welcoming.
Steven Wicker
Steven Wicker
07:44 08 Aug 24
After several frustrating weeks of researching and checking out different optometrists, I visited Sunnybank Hills Optical Superstore. Staff were friendly and helpful, and the gentleman who served me had an eye for detail, and provided exceptional service. He was eminently qualified, knowledgeable, experienced, personable, witty, respectful, and professional. He treated me as an individual, focusing on my optical needs, allowing plenty of time, and helping me to choose spectacles that suited me. So, I am very happy with my choice and enormously grateful that I was able to obtain what I needed in a timely manner.
Hope Brock
Hope Brock
03:45 02 Aug 24
This store was very helpful to my needs and made my experience comfortable. The worker Liam was really friendly, attentive and optimistic:)Great to see some workers with a genuine smile on their face.
Linda T
Linda T
12:07 26 Jul 24
Definitely happy and overjoyed with the care and attention to detail luke and the team at shell harbour optical store provided
Mat Pullin
Mat Pullin
01:04 23 Jul 24
I have to acknowledge the staff at The Optical Superstore Stocklands in Hervey Bay, firstly for their service but also their attention to detail. The staff spent time to ensure I was happy with the product purchased. Highly recommended.
Colin Jones
Colin Jones
04:14 21 Jul 24
Very happy with the service I received, definitely be going back to them in the future..
Jason Nichol
Jason Nichol
21:29 14 Jul 24
While they could have a wider variety of frame choices, no one can fault their exemplary customer care and attention to detail. There's no reason to go anywhere else in Mount Eliza for your eye care needs, these guys are simply the best!
SRS
SRS
05:56 13 Jul 24
Outstanding and friendly service from all the ladies.
Doug Beazley
Doug Beazley
03:25 11 Jul 24
This is my regular goto for glasses. They always do a good job and prices are quite reasonable. I have no reason not to give them 5 stars.
Richard Semmens
Richard Semmens
09:42 10 Jul 24
Great experience with the staff who helped me choose glasses frames. Their input was very helpful.
Cat B
Cat B
07:09 03 Jul 24
Both Tarina and Rachel are absolutely lovely! They both went above and beyond in helping me with completing my eye check, picking out frames and ensuring I got the most back from my health fund. I honestly cannot recommend them both more highly. They are worth their weight in gold!
Lorenzo Morelli
Lorenzo Morelli
06:12 30 Jun 24
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