We accept ALL health fund members

Shellharbour's Vision Choice | Optical Superstore

Are you seeking attentive vision solutions and reliable eye care for you and your family across the Illawarra?

Optical Superstore
Shellharbour

Shellharbour NSW 2529
Phone : (02) 4295 3388

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 7:30 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 4:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Optical Superstore
Shellharbour

Shellharbour NSW 2529
Phone : (02) 4295 3388

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 7:30 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 4:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Shellharbour Optical Superstore, Your Local Visionary

Located on the Plaza level, Stockland, Shellharbour City Centre (just across from K-Mart), your local eyecare team at Optical Superstore is ready to meet your entire family’s vision and eyewear requirements.
 
As a locally owned and managed optical retailer, Shellharbour Optical Superstore is home to a team of highly skilled and experienced eyecare professionals. Onsite, you’ll find an equipped space ensuring a comprehensive range of eye care and vision health services. Along with tailored care and customer service!
 
Get in touch and meet James Michael, our senior independent operating optometrist.

Your local Shellharbour optometrist offers such services as:

  • Routine bulk-billed eye tests.
  • Supplementary eye-health services, including VFT (Visual Field Tests) and DFE (Dilated Fundus Exam) consultations.
  • OCT (Optical Coherence Tomography) and Digital Retinal Photography.
  • Routine eye-health reporting for your local GP or specialist.
  • MiYOSMART accredited eye testing for children with myopia.
  • They are therapeutically endorsed for thorough eyecare and vision health treatments and prescriptions.

Referrals (new and updating) for LASIK, cataract review, glaucoma assessments, diabetic review, and ongoing eyecare review.

SUPER SERVICE | LOCALLY FOCUSED

The team at Optical Superstore, Shellharbour, is focused and driven. They seek the most satisfying solutions for your vision needs.
 
If you’re after reliable and thorough frame selection advice, responsive and courteous customer service, and optically trained professionals who aim to go further, come and experience a new standard in vision support.
 
We strive for the best results and the highest satisfaction for our local community every day.

SUPER SERVICE | LOCALLY FOCUSED

The team at Optical Superstore, Shellharbour, is focused and driven. They seek the most satisfying solutions for your vision needs.
 
If you’re after reliable and thorough frame selection advice, responsive and courteous customer service, and optically trained professionals who aim to go further, come and experience a new standard in vision support.
 
We strive for the best results and the highest satisfaction for our local community every day.

Explore our range of wrap-design sunglass
frames and digital lens options!

Our support team at the Shellharbour Optical Superstore consists of qualified dispensers who excel in tailored customer service and optical expertise. Whether you need help choosing the perfect frame or understanding your prescription, our staff are here to assist you.

Whether you’re after eyewear options that feature some of the best technology in current multifocal lenses for your unique vision needs or want to maximise the value from your yearly optical extras and health fund claiming, Optical Superstore Shellharbour are on hand to guide you through the process of selecting the perfect frames and lens choices.

OUTDOOR VISION ENTHUSIASTS

We offer a wide range of sunglasses frame styles and lens options for your driving needs across the Illawarra, South Coast, and beyond. We cater to everything needed to get the most out of your outdoor lifestyle, whether your passion is golfing, fishing, lawn bowls, tennis, or your weekend drive up Macquarie Pass.

SAFETY EYEWEAR ACROSS THE ILLAWARRA

Are you struggling to find prescription safety glasses that fit properly?
Explore our portfolio of safety eyewear—we’ve got frames for every face and lens options for every industry.

  • Ugly Fish
  • Cummings Optical
  • Matador

Backed by HOYA SAFETY AUSTRALIA’s complete production services, our prescription safety glasses range allows you to work confidently and safely across your chosen industry.

  • Mining
  • Manufacturing
  • Medical
  • Automotive and Electrical
  • Construction and Fabrication

FRAME FITTING EXPERTISE | DISPENSING AND MECHANICS

Do your prescription glasses or sunglasses need repairing, adjusting, tightening, or straightening?
 
With a team of industry-trained optical staff, we can have your eyewear fitting comfortably for the life of your glasses. Drop in for some eyewear TLC.
 
Have you broken your glasses? Don’t just discard them—our staff may have a solution, including edging and fitting your current lenses into a new frame. Get in touch if you’re facing an eyewear emergency.

SUPER SAVINGS | NATIONALLY POWERED

DID YOU KNOW? Optical Superstore caters for every health fund with full annual optical entitlements. Optical Superstore has structured its Low Gap Range so that you can get more bang for your buck when claiming new prescription eyewear.
 
Curious to see what your optical extras cover*? Head in-store and find out immediately, with on-the-spot quotes and claiming with HICAPS.

SUPER SAVINGS | NATIONALLY POWERED

DID YOU KNOW? Optical Superstore caters for every health fund with full annual optical entitlements. Optical Superstore has structured its Low Gap Range so that you can get more bang for your buck when claiming new prescription eyewear.
 
Curious to see what your optical extras cover*? Head in-store and find out immediately, with on-the-spot quotes and claiming with HICAPS.

WE DO BETTER THAN STANDARD ON YOUR FRAME AND LENS OPTIONS EVERY DAY

Explore the full range of local, in-house, and internationally renowned frame brands, coupled with super lens options such as:

  • Anti-reflective coated lenses.
  • Photochromic lens options.
  • Thinner, Lighter lens materials.
  • Polarised and UV-tinted lens choices.

We love ALL Health Funds and are recognised as Preferred Providers for CBHS, CBHS Corporate, and Queensland Country Health!
 
Optical Superstore, Shellharbour, is your local and nationally powered optical retailer! We’re 100% Australian-owned and operated. Get in touch today to book an eye test with a Shellharbour Optometrist.

OUR SERVICES

BOOK YOUR EYE TEST ONLINE | Optical Superstore

CALL THE SHELLHARBOUR OPTICAL SUPERSTORE LOCATION DIRECTLY
Store Number: (02) 4295 3388
Location: Shop 2046, Stockland, 211 Lake Entrance Road, Shellharbour City Centre NSW 2529

Store Hours

Subject to Public Holidays

Monday – Friday
9 AM – 5:30 PM

Thursday
9 AM – 7:30 PM

Saturday
9 AM – 4:00 PM

Sunday
Closed

*Refer to your specific health fund for full terms and conditions regarding your optical entitlements, your level of coverage, and claimable item numbers.

OUR CUSTOMERS LOVE US!

See what our satisfied customers say about us.

“We were recommended to visit Micheal, and thank goodness, what a true gentleman! He was kind, helpful, informative, gentle, and gave my daughter hope and understanding….

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Was great experience purchasing from hillton optical superstore,I had one of the nicest lady offering me tons of options,explaining what is the best options,tintined the glasses twice to meet my needs,thannk you for everything!
Lana Yan
Lana Yan
06:02 22 Aug 26
Very happy with my service at the Southgate plaza store. For both myself and my Daughter.I'd recommend OS to anyone needing Optical care.Thanks team.Andy. W 🙂
Mini Mad
Mini Mad
06:43 20 Aug 26
About three years ago I reluctantly switched from Hilton store (staff there were fantastic) as we moved home so now go to Marion store. Staff at Marion are also fantastic. Everyone is great! Thanks so much to Shelley recently for her help and patience in selecting new frames.
Helen Talbot
Helen Talbot
00:07 20 Aug 26
Really great team working here! Guys know their stuff and give thorough care from start to finish, highly recommend!
Eksith Ranasinghe
Eksith Ranasinghe
12:25 19 Aug 26
Extremely helpful, especially at short notice, after losing my glasses. Provided a timely appointment, offered advice with frame selection, and tested my sight and vision very professionally.
rick klima
rick klima
01:38 19 Aug 26
Lovely staff - so patient and helpful. Affordable yet attractive selection of frames. Thankyou😊
Anne Graham
Anne Graham
06:47 18 Aug 26
The nicest staff, very helpfulThey will make sure you have the correct eyeware to suit you.Picked up my safety glasses today and perfect. The staff were brilliant
Leanne Nayler
Leanne Nayler
11:16 10 Aug 26
Sara Sarinella couldn't be anymore helpfulI have a lot of problems with my eyes and glasses and Sara worked though it all and nailed itPicked my glasses up , absolutely perfectThanks again to Sara
Dee Dicicco
Dee Dicicco
03:30 10 Aug 26
The team at Optical Superstore Mitcham really take the stress out of buying optical products. I recently purchased some new glasses and was very impressed with the ease of arranging an eyetest, the help I received choosing and correctly fitting my glasses and the turnaround time for collection. The staff are not only professional and knowledgeable about their products but also very friendly and welcoming. A very positive experience, I highly recommend!
Nicola Richards
Nicola Richards
03:42 08 Aug 26
Amy, Matthew and the team are fantastic.
Col Ramsay
Col Ramsay
06:36 06 Aug 26
Great service by friendly professional staff.
Noel Walsh
Noel Walsh
08:49 05 Aug 26
Superb services. Friendly and meticulous works. Highly recommended. There's always savings.
Hathy Auv
Hathy Auv
05:16 05 Aug 26
I cannot speak highly enough of the team at Optical Superstore Casuarina, especially Vic. The level of service I received was exceptional from start to finish. Vic responded promptly, took the time to explore different solutions, and went above and beyond to help me find my favorite crocs frames. It's rare to come across someone so genuinely helpful, professional, and committed to customer satisfaction (even when in a different state). So thank you Vic and the team for helping a former NT resident. Take care.FG
Flo Guillet
Flo Guillet
06:31 04 Aug 26
Could not be happier.. purchased 2 pairs.. great staff could not do enough. After sales service exceptional .. Happy team
Cynthia
Cynthia
08:55 03 Aug 26
Outstanding service from Sophie who looked after my purchase of new lenses and had a wealth of knowledge regarding any questions I had.Highly recommend.
Todd Wheeler
Todd Wheeler
04:40 01 Aug 26
Excellent service and friendly staff. Highly recommend optical Superstore Toowoomba for your next set of glasses and vision test.
Michelle Anderson
Michelle Anderson
03:14 01 Aug 26
My uncle broke his frames beyond repair while on holiday, we went to a few other optometrists who couldn’t help. The staff working here immediately tried to help and began searching for a frame that would fit and managed to find one for his 30 year old glasses. The frame price was very reasonable and cheap and the staff working chucked in the case for free. We couldn’t have been happier with the service we got from the staff
Georgia Evans
Georgia Evans
02:01 01 Aug 26
Very helpful for my sunglasses, thanks !
vero heriot
vero heriot
01:48 01 Aug 26
I’m very happy with the professional services I received from Optical Superstore at Hilton Plaza, I was served by Sophie, she was nice, very helpful, dealing friendly and professionally, thank Sophie, Regards, Michael Eskarous
mechel besada
mechel besada
01:01 01 Aug 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
06:16 31 Jul 26
I called in to the store to seek assistance to repair my driving glasses, which had again lost a pin. Manager Andrew repaired them immediately at no charge! Great customer service! Thank you! I can now drive my car home as we live interstate
Rosemary McDowell
Rosemary McDowell
04:01 31 Jul 26
Bianca is always so lovely and helpful with every appointment. Even when we don’t have appointments, she is so warm and willing to chat about things regarding our glasses. The staff are very lucky to have her as a manager!
Gabriella Burgess
Gabriella Burgess
00:37 30 Jul 26
Lovely experience today. Thanks team. You rock!
Tennielle Hammersley
Tennielle Hammersley
11:55 29 Jul 26
I have been a loyal customer of this optical store for years, and it truly stands out as the best on the coast. The staff is not only friendly but also incredibly knowledgeable about their products. They take the time to understand my needs and always provide excellent service. Whether it’s selecting the perfect pair of glasses or getting advice on lens options, I always leave feeling satisfied. I highly recommend this shop to anyone in need of quality optical services!
Ana Rocha
Ana Rocha
06:38 28 Jul 26
Good service nice staff
Snow
Snow
22:54 27 Jul 26
Very cool and friendly people who can assist you with any issues and suggestions and they will go to any lengths to help you and does the work before time and one of the best optical stores because I have seen places where they can’t even adjust the power properly🤓😎🥸The optometrist is very knowledgeable and professional person 🧍‍♂️I’m very impressed and satisfied.
GARGI Bhattacharya
GARGI Bhattacharya
01:46 25 Jul 26
Great customer service and solid range of frames to choose from
Warwick HVAC
Warwick HVAC
06:43 23 Jul 26
Kindly helping and extremely good experience. 很好的经历👍
lee yang
lee yang
05:09 22 Jul 26
Amazing service and hostility, good price.
Hawar Sabah
Hawar Sabah
07:09 21 Jul 26
I have been with this company for over 20 years and with this store for over 5 years or so. I always get excellent service from them and it is always fun to talk with the staff in the store. More importantly I talked to them about a friend who had an eye probllem, and they dealt with situation within hours. Well done and thanks
Chris Papadopoulos
Chris Papadopoulos
02:51 21 Jul 26
I had a great experience at Optical Superstore. The team fixed my glasses free of charge after they became bent on the sides, which I really appreciated. They were friendly, professional, and provided excellent customer service. It was a quick and hassle-free experience. I highly recommend Optical Superstore to anyone looking for reliable and helpful eye care.
Trisha Cabanig
Trisha Cabanig
22:40 19 Jul 26
For many years I struggled with cloudy vision and dry eyes. I had seen several different optometrists over that time, but never really felt I understood what was causing the problem. That changed when I met Vamsi at Deception Bay.Vamsi was incredibly thorough with the examination, took the time to explain everything clearly, and helped me understand the underlying issue rather than just treating the symptoms. He recommended IPL treatment as the best option.I've now completed two IPL sessions and have already noticed a significant improvement in my vision clarity and overall eye comfort. It's made a real difference to my daily life.I highly recommend Vamsi to anyone experiencing dry eye or vision issues. His professionalism, knowledge, and genuine care are outstanding, and I'm very grateful for the improvement I've experienced.
Wayne_B
Wayne_B
02:44 17 Jul 26
Lost my nose pad thing on my glasses and got it replaced glasses cleaned and readjust in no time! Also with an exceptional deal!!!!
rexson tse
rexson tse
23:25 16 Jul 26
Ivy is awesome and went above and beyond to fix my glasses! She is talented and i am very happy with the customer service i received.
Ragamithiran
Ragamithiran
03:05 12 Jul 26
Ivy provided excellent customer service and fixed my friends glasses in less than 30 mins. Fantastic
Thiraj Ramamoorthi
Thiraj Ramamoorthi
03:05 12 Jul 26
Mel and Ivy are superb, Ivy helped us fixing up some glasses that we believed were unfixable. Super talented and amazing staff and customer service.
Adarsh Anil Kumar
Adarsh Anil Kumar
03:03 12 Jul 26
Thuy was very knowledgeable, professional and efficient. I took my son there, and she was very good and friendly with him.
Bonnie Ho
Bonnie Ho
00:46 11 Jul 26
Wonderful customer service! I had my glasses cleaned, adjusted, and new frames ordered. It took me quite a while to find the frame I liked both in-store and online; they patiently helped me until I was sure of my choice. They were respectful and courteous!
Tuki Muzariri
Tuki Muzariri
07:19 09 Jul 26
I had damaged my glasses frame and they were twisted. I went in and spoke to the amazing Charlie. She straightened my frames for me so I could see again and was so kind. Thank you so much! Great service.
Aaron McKay
Aaron McKay
02:54 07 Jul 26
Great Service & Wide Selection! ⭐⭐⭐⭐⭐​I had a fantastic experience choosing my new glasses here. The staff are incredibly knowledgeable and superb at what they do, making sure I never felt rushed throughout the entire process. They have a wide range of high-quality frames and excellent lens options to choose from, all very well priced.​The whole process was friendly, relaxed, and genuinely enjoyable from start to finish. Thank you so much—I highly recommend them!
Chase Miller
Chase Miller
23:35 06 Jul 26
Love their range of frames! Staff is decent too ❤️
Aleena ata
Aleena ata
11:41 06 Jul 26
I have been going to Optical Superstore Casuarina for more than 10 years, since then the quality of service has always been great. Optometrist and staff are attentive and will never rush your appointment even they are at their busiest. Most of the time you can get your glasses same day which is amazing!!! Thank you Optical Superstore 😊
Ivanya Cunanan
Ivanya Cunanan
12:40 03 Jul 26
Thank you so much to the lovely team! One of the screws in my glasses fell out, and another optical store refused to fix them because I hadn’t bought the glasses there. Even though my glasses weren’t purchased from your store, you kindly found the right screw, repaired them for me, and didn’t charge me anything. I really appreciate your kindness and excellent customer service. Highly recommended!
Millie
Millie
00:07 01 Jul 26
I had an excellent experience at Casuarina Square branch! The staff were friendly, professional, and took the time to help me choose the perfect pair of glasses. A special shout-out to Marivic for helping me find the perfect frame at a very reasonable price and for always providing such thoughtful and attentive service.The eye examination was thorough, and everything was explained clearly, making the whole process easy and comfortable. The store has a fantastic selection of frames, and the customer service was outstanding from start to finish.I highly recommend this optical shop to anyone looking for quality eyewear, affordable prices, and exceptional customer service.
Vhonz Coppock
Vhonz Coppock
09:28 27 Jun 26
Much better than Eye Q
Ian
Ian
09:35 22 Jun 26
Friendly and prompt service. Highly recommend.
Shelley Nielson
Shelley Nielson
05:18 18 Jun 26
Gillian has the patience of a saint, and should win the award of the year. She is kind, patient, helpful and so easy to deal with.
Debbie McGregor
Debbie McGregor
03:37 12 Jun 26
Amazing serviceThey fix my glasses quick and very professional
Belal Al Mazlom
Belal Al Mazlom
06:21 11 Jun 26
Great service the person who served me today Sat 6th June (wish I could remember her name) was excellent great advice and arranged new prescription and repaired my sunglasses arms, amazing job better than new, will be coming back for new sunglasses in July. Thank you again
Colin Billington
Colin Billington
07:49 06 Jun 26
I had an excellent experience here. The staff were welcoming, professional, and made me feel comfortable from the moment I arrived. The optometrist was thorough, knowledgeable, and took the time to explain everything clearly. The eye examination was comprehensive, and I felt confident that my eye health was being well looked after. I highly recommend this practice to anyone looking for quality eye care in Port Macquarie.
Barbara Smith
Barbara Smith
05:10 05 Jun 26
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Optical Superstore Shellharbour

Super Service, Super Savings across The Illawarra

Optical Superstore storefront with red and blue sign and glass doors; blue frame and balloons inside.

Address

Shop 2, 15-17 College Ave, Shellharbour NSW 2529

Phone

(02) 4295 3388

OPENING HOURS

Monday

9:00 am – 5:30 pm

Tuesday

9:00 am – 5:30 pm

Wednesday

9:00 am – 5:30 pm

Thursday

9:00 am – 7:30 pm

Friday

9:00 am – 5:30 pm

Saturday

9:00 am – 4:00 pm

Sunday

CLOSED

Closed Sundays and All Public Holidays.

Vision Support Up and Down the Leisure Coast

Optical Superstore is proudly 100% Australian-owned and operated.

Conveniently located adjacent to Shellharbour City Library, Optical Superstore in Shellharbour City Centre is committed to providing affordable, high-quality eyewear and personalised eye care across the Illawarra region. Offering a range of renowned international frame brands, quality frame designs curated specifically by our merchandising team, and premium lens options by Hoya Lens Australia, we believe we offer the best value for money and customer service in the region.

We also offer eye testing services. Independent tenant optometrists provide comprehensive eye examinations to assess changes in vision and help detect the early signs of many eye conditions.

Most routine comprehensive eye examinations are bulk billed to Medicare for eligible patients with a valid Medicare card. However, some specialised diagnostic tests or services may not be covered by Medicare and may incur an additional fee. Your optometrist will discuss any applicable costs with you before proceeding.

Routine eye examinations are an important part of maintaining your long-term eye health. Book your next eye test today and enjoy the convenience of Medicare bulk billing for most eligible eye examinations.

Following our expansion into larger premises in July 2026, Optical Superstore Shellharbour now features two examination rooms, providing greater appointment availability and increased flexibility for individuals and families to book their eye examinations with our independent tenant optometrists.

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

Explore our wide selection of high-quality, affordable frames and sunglasses, from everyday eyewear to sports and fashion-forward designs. Our range ensures you find the perfect pair to suit your style and needs.

Current Offer: 50% OFF your second pair—ask in-store for details!

Wide Range of Frames

A broad selection of Australian and international brands, including a wide selection of prescription sunglasses. Explore our selection of wrap-design styles for fishing, golf, and your coastal driving needs.

Personalised Service

Expert dispensers and optical assistants to help you find your perfect fit. Visit Carolyn, Luke, and the team for the most thorough attention-to-detail for frame fitting, repairs, frame selection and after-purchase support.

Complimentary Aftercare

Free adjustments and professional eyewear cleaning to keep your glasses in top condition. Explore our range of cords, Fitovers, cases, clop-on sunglasses, and sport accessories for your eyewear.

Our lenses, including premium Hoya lenses, are designed to provide superior clarity and comfort for everyday wear. We also offer a wide range of prescription safety glasses for those needing workplace protection in every industry. View the full range at Shellharbour College Ave store.

Optical Superstore Shellharbour Accepts All Major Health Funds

Optical Superstore Shellharbour helps customers across The Illawarra maximise their health fund benefits, ensuring minimal out-of-pocket costs and full optical extras coverage.

Do you already have a valid prescription? Bring it in, and we’ll take care of the rest! Our team provides on-the-spot quotes and claim processing via HICAPS. Just bring your health fund card and prescription.

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVES US!

Was great experience purchasing from hillton optical superstore,I had one of the nicest lady offering me tons of options,explaining what is the best options,tintined the glasses twice to meet my needs,thannk you for everything!
Lana Yan
Lana Yan
06:02 22 Aug 26
Very happy with my service at the Southgate plaza store. For both myself and my Daughter.I'd recommend OS to anyone needing Optical care.Thanks team.Andy. W 🙂
Mini Mad
Mini Mad
06:43 20 Aug 26
About three years ago I reluctantly switched from Hilton store (staff there were fantastic) as we moved home so now go to Marion store. Staff at Marion are also fantastic. Everyone is great! Thanks so much to Shelley recently for her help and patience in selecting new frames.
Helen Talbot
Helen Talbot
00:07 20 Aug 26
Really great team working here! Guys know their stuff and give thorough care from start to finish, highly recommend!
Eksith Ranasinghe
Eksith Ranasinghe
12:25 19 Aug 26
Extremely helpful, especially at short notice, after losing my glasses. Provided a timely appointment, offered advice with frame selection, and tested my sight and vision very professionally.
rick klima
rick klima
01:38 19 Aug 26
Lovely staff - so patient and helpful. Affordable yet attractive selection of frames. Thankyou😊
Anne Graham
Anne Graham
06:47 18 Aug 26
The nicest staff, very helpfulThey will make sure you have the correct eyeware to suit you.Picked up my safety glasses today and perfect. The staff were brilliant
Leanne Nayler
Leanne Nayler
11:16 10 Aug 26
Sara Sarinella couldn't be anymore helpfulI have a lot of problems with my eyes and glasses and Sara worked though it all and nailed itPicked my glasses up , absolutely perfectThanks again to Sara
Dee Dicicco
Dee Dicicco
03:30 10 Aug 26
The team at Optical Superstore Mitcham really take the stress out of buying optical products. I recently purchased some new glasses and was very impressed with the ease of arranging an eyetest, the help I received choosing and correctly fitting my glasses and the turnaround time for collection. The staff are not only professional and knowledgeable about their products but also very friendly and welcoming. A very positive experience, I highly recommend!
Nicola Richards
Nicola Richards
03:42 08 Aug 26
Amy, Matthew and the team are fantastic.
Col Ramsay
Col Ramsay
06:36 06 Aug 26
Great service by friendly professional staff.
Noel Walsh
Noel Walsh
08:49 05 Aug 26
Superb services. Friendly and meticulous works. Highly recommended. There's always savings.
Hathy Auv
Hathy Auv
05:16 05 Aug 26
I cannot speak highly enough of the team at Optical Superstore Casuarina, especially Vic. The level of service I received was exceptional from start to finish. Vic responded promptly, took the time to explore different solutions, and went above and beyond to help me find my favorite crocs frames. It's rare to come across someone so genuinely helpful, professional, and committed to customer satisfaction (even when in a different state). So thank you Vic and the team for helping a former NT resident. Take care.FG
Flo Guillet
Flo Guillet
06:31 04 Aug 26
Could not be happier.. purchased 2 pairs.. great staff could not do enough. After sales service exceptional .. Happy team
Cynthia
Cynthia
08:55 03 Aug 26
Outstanding service from Sophie who looked after my purchase of new lenses and had a wealth of knowledge regarding any questions I had.Highly recommend.
Todd Wheeler
Todd Wheeler
04:40 01 Aug 26
Excellent service and friendly staff. Highly recommend optical Superstore Toowoomba for your next set of glasses and vision test.
Michelle Anderson
Michelle Anderson
03:14 01 Aug 26
My uncle broke his frames beyond repair while on holiday, we went to a few other optometrists who couldn’t help. The staff working here immediately tried to help and began searching for a frame that would fit and managed to find one for his 30 year old glasses. The frame price was very reasonable and cheap and the staff working chucked in the case for free. We couldn’t have been happier with the service we got from the staff
Georgia Evans
Georgia Evans
02:01 01 Aug 26
Very helpful for my sunglasses, thanks !
vero heriot
vero heriot
01:48 01 Aug 26
I’m very happy with the professional services I received from Optical Superstore at Hilton Plaza, I was served by Sophie, she was nice, very helpful, dealing friendly and professionally, thank Sophie, Regards, Michael Eskarous
mechel besada
mechel besada
01:01 01 Aug 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
06:16 31 Jul 26
I called in to the store to seek assistance to repair my driving glasses, which had again lost a pin. Manager Andrew repaired them immediately at no charge! Great customer service! Thank you! I can now drive my car home as we live interstate
Rosemary McDowell
Rosemary McDowell
04:01 31 Jul 26
Bianca is always so lovely and helpful with every appointment. Even when we don’t have appointments, she is so warm and willing to chat about things regarding our glasses. The staff are very lucky to have her as a manager!
Gabriella Burgess
Gabriella Burgess
00:37 30 Jul 26
Lovely experience today. Thanks team. You rock!
Tennielle Hammersley
Tennielle Hammersley
11:55 29 Jul 26
I have been a loyal customer of this optical store for years, and it truly stands out as the best on the coast. The staff is not only friendly but also incredibly knowledgeable about their products. They take the time to understand my needs and always provide excellent service. Whether it’s selecting the perfect pair of glasses or getting advice on lens options, I always leave feeling satisfied. I highly recommend this shop to anyone in need of quality optical services!
Ana Rocha
Ana Rocha
06:38 28 Jul 26
Good service nice staff
Snow
Snow
22:54 27 Jul 26
Very cool and friendly people who can assist you with any issues and suggestions and they will go to any lengths to help you and does the work before time and one of the best optical stores because I have seen places where they can’t even adjust the power properly🤓😎🥸The optometrist is very knowledgeable and professional person 🧍‍♂️I’m very impressed and satisfied.
GARGI Bhattacharya
GARGI Bhattacharya
01:46 25 Jul 26
Great customer service and solid range of frames to choose from
Warwick HVAC
Warwick HVAC
06:43 23 Jul 26
Kindly helping and extremely good experience. 很好的经历👍
lee yang
lee yang
05:09 22 Jul 26
Amazing service and hostility, good price.
Hawar Sabah
Hawar Sabah
07:09 21 Jul 26
I have been with this company for over 20 years and with this store for over 5 years or so. I always get excellent service from them and it is always fun to talk with the staff in the store. More importantly I talked to them about a friend who had an eye probllem, and they dealt with situation within hours. Well done and thanks
Chris Papadopoulos
Chris Papadopoulos
02:51 21 Jul 26
I had a great experience at Optical Superstore. The team fixed my glasses free of charge after they became bent on the sides, which I really appreciated. They were friendly, professional, and provided excellent customer service. It was a quick and hassle-free experience. I highly recommend Optical Superstore to anyone looking for reliable and helpful eye care.
Trisha Cabanig
Trisha Cabanig
22:40 19 Jul 26
For many years I struggled with cloudy vision and dry eyes. I had seen several different optometrists over that time, but never really felt I understood what was causing the problem. That changed when I met Vamsi at Deception Bay.Vamsi was incredibly thorough with the examination, took the time to explain everything clearly, and helped me understand the underlying issue rather than just treating the symptoms. He recommended IPL treatment as the best option.I've now completed two IPL sessions and have already noticed a significant improvement in my vision clarity and overall eye comfort. It's made a real difference to my daily life.I highly recommend Vamsi to anyone experiencing dry eye or vision issues. His professionalism, knowledge, and genuine care are outstanding, and I'm very grateful for the improvement I've experienced.
Wayne_B
Wayne_B
02:44 17 Jul 26
Lost my nose pad thing on my glasses and got it replaced glasses cleaned and readjust in no time! Also with an exceptional deal!!!!
rexson tse
rexson tse
23:25 16 Jul 26
Ivy is awesome and went above and beyond to fix my glasses! She is talented and i am very happy with the customer service i received.
Ragamithiran
Ragamithiran
03:05 12 Jul 26
Ivy provided excellent customer service and fixed my friends glasses in less than 30 mins. Fantastic
Thiraj Ramamoorthi
Thiraj Ramamoorthi
03:05 12 Jul 26
Mel and Ivy are superb, Ivy helped us fixing up some glasses that we believed were unfixable. Super talented and amazing staff and customer service.
Adarsh Anil Kumar
Adarsh Anil Kumar
03:03 12 Jul 26
Thuy was very knowledgeable, professional and efficient. I took my son there, and she was very good and friendly with him.
Bonnie Ho
Bonnie Ho
00:46 11 Jul 26
Wonderful customer service! I had my glasses cleaned, adjusted, and new frames ordered. It took me quite a while to find the frame I liked both in-store and online; they patiently helped me until I was sure of my choice. They were respectful and courteous!
Tuki Muzariri
Tuki Muzariri
07:19 09 Jul 26
I had damaged my glasses frame and they were twisted. I went in and spoke to the amazing Charlie. She straightened my frames for me so I could see again and was so kind. Thank you so much! Great service.
Aaron McKay
Aaron McKay
02:54 07 Jul 26
Great Service & Wide Selection! ⭐⭐⭐⭐⭐​I had a fantastic experience choosing my new glasses here. The staff are incredibly knowledgeable and superb at what they do, making sure I never felt rushed throughout the entire process. They have a wide range of high-quality frames and excellent lens options to choose from, all very well priced.​The whole process was friendly, relaxed, and genuinely enjoyable from start to finish. Thank you so much—I highly recommend them!
Chase Miller
Chase Miller
23:35 06 Jul 26
Love their range of frames! Staff is decent too ❤️
Aleena ata
Aleena ata
11:41 06 Jul 26
I have been going to Optical Superstore Casuarina for more than 10 years, since then the quality of service has always been great. Optometrist and staff are attentive and will never rush your appointment even they are at their busiest. Most of the time you can get your glasses same day which is amazing!!! Thank you Optical Superstore 😊
Ivanya Cunanan
Ivanya Cunanan
12:40 03 Jul 26
Thank you so much to the lovely team! One of the screws in my glasses fell out, and another optical store refused to fix them because I hadn’t bought the glasses there. Even though my glasses weren’t purchased from your store, you kindly found the right screw, repaired them for me, and didn’t charge me anything. I really appreciate your kindness and excellent customer service. Highly recommended!
Millie
Millie
00:07 01 Jul 26
I had an excellent experience at Casuarina Square branch! The staff were friendly, professional, and took the time to help me choose the perfect pair of glasses. A special shout-out to Marivic for helping me find the perfect frame at a very reasonable price and for always providing such thoughtful and attentive service.The eye examination was thorough, and everything was explained clearly, making the whole process easy and comfortable. The store has a fantastic selection of frames, and the customer service was outstanding from start to finish.I highly recommend this optical shop to anyone looking for quality eyewear, affordable prices, and exceptional customer service.
Vhonz Coppock
Vhonz Coppock
09:28 27 Jun 26
Much better than Eye Q
Ian
Ian
09:35 22 Jun 26
Friendly and prompt service. Highly recommend.
Shelley Nielson
Shelley Nielson
05:18 18 Jun 26
Gillian has the patience of a saint, and should win the award of the year. She is kind, patient, helpful and so easy to deal with.
Debbie McGregor
Debbie McGregor
03:37 12 Jun 26
Amazing serviceThey fix my glasses quick and very professional
Belal Al Mazlom
Belal Al Mazlom
06:21 11 Jun 26
Great service the person who served me today Sat 6th June (wish I could remember her name) was excellent great advice and arranged new prescription and repaired my sunglasses arms, amazing job better than new, will be coming back for new sunglasses in July. Thank you again
Colin Billington
Colin Billington
07:49 06 Jun 26
I had an excellent experience here. The staff were welcoming, professional, and made me feel comfortable from the moment I arrived. The optometrist was thorough, knowledgeable, and took the time to explain everything clearly. The eye examination was comprehensive, and I felt confident that my eye health was being well looked after. I highly recommend this practice to anyone looking for quality eye care in Port Macquarie.
Barbara Smith
Barbara Smith
05:10 05 Jun 26
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Frequently asked questions

Do I need a Medicare card for an eye test?

Yes! Our tenant optometrists’ bulk-bill eye tests through Medicare, meaning there’s no out-of-pocket cost if you hold a valid Medicare card. Some supplementary services have an out of pocket cost, such as an OCT screening. We endeavour to explain what is covered, clearly.

What kind of frame repairs can be done at Shellharbour Optical Superstore?

With a qualified optical mechanic (24+ years experience in the Optical Industry) available each week, Optical Superstore Shellharbour can edge down your existing lenses into a new frame, replace broken temples for a wide variety of frame types, and repair your semi-rimless and nylon fit frames. We can also replace and re-fit your rimless lenses into a new chassis or realign your existing rimless glasses.

Can I bring my own prescription?

Absolutely. If you have a valid prescription from another optometrist, bring it in, and we’ll help you find the perfect glasses or lenses.

Do you offer health fund claiming in-store?

Yes! We process health fund claims via HICAPS on the spot. Bring your health fund card.

What brands of frames and lenses do you stock?

We stock a wide range of Australian and international eyewear brands for the whole family and use high-quality Hoya lenses for quality, clarity and durability. Brands include: Ray Ban, O’Neill, Oroton, Kate Spade, Nike, plus many more. Our ‘in-house’ curated brands include: Phoenixed, Douglas Anthony, Aura, Primary, Amy Sherbrooke, and much more.

Where is Optical Superstore Shellharbour located?

Did you know? We are NO LONGER in Stockland Shellharbour. Having recently relocated into larger premises (with TWO testing rooms), we’re now conveniently located near Shellharbour City Library. Our street address is 2/15 College Avenue, Shellharbour City Centre. We’re in the same complex of shops as Pizza Hut, The Yard Gym, and Julies’ Chicken and Chips Takeaway.

Is there parking available?

Yes, there is parking directly opposite our new location. There is an overflow car (behind Stockland), and on-street parking available as well. All parking areas are free.

Do you offer prescription safety glasses at Shellharbour?

Yes! There are many busy industries across the Illawarra region, and we provide a wide range of certified prescription safety glasses for all industries, including construction, mining, medical, and technical.

How do I book an eye test at Optical Superstore Shellharbour?

You can book online via our website: opticalsuperstore.com.au, call us directly (02) 4295 3388, or visit Optical Superstore Shellharbour, in-store, at 2/15 College Avenue, Shellharbour City Centre.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.

Storefront exterior of an optical shop with a red-and-blue sign reading 'OPTICAL SUPERSTORE', blue-framed glass doors, and eyewear displays inside.