Meet the vision technicians at The Optical Superstore, offering a tailored experience and complete vision support to Mackay and its surroundings.

Are you seeking personalised eye care tailored to your unique needs and lifestyle?

Do you want access to leading technology to assist with the early detection of eye conditions such as dry eye, glaucoma, and cataracts?

Are you searching for a convenient and friendly eyecare provider in Mackay that offers same-day service?

We’re proud to serve our community across Mackay by providing top-quality eyewear and exceptional eye care services.

Bulk-Billed Eye Tests

Superior Health Fund Value

Local Leaders in Prescription Safety Eyewear

Vision Support for New and Existing Prescription Contact Lens Wearers

On-Site Lens Edging for Same-Day Service on SV Glasses!

Comprehensive Eye Care | Mackay Optometrist

How does Optical Superstore offer comprehensive eye care services tailored to your unique needs?

At Optical Superstore, the experienced optometrists are positioned locally and operate independently, providing clarity and transparency throughout the eye test process.

Meet Jenny Nguy, your expert bulk-bill optometrist, at Mackay Optical Superstore! Jenny is a therapeutically endorsed vision-care professional, ready to help you and your family achieve clarity and confidence.

Your local Mackay Optometrist can assist you and your family with the following:

  • Timely and attentive support for ocular emergencies.
  • Great with children, offering nurturing vision care and supportive help for all ages.
  • GP reports, licensing, diabetic review, routine glaucoma and cataract review, and referrals for specialist appointments.
BOOK YOUR BULK-BILLED EYE TEST ONLINE TODAY

Bulk billing to Medicare for your eye test services ensures that your eyecare needs are thorough while remaining affordable, offering real peace of mind for your vision needs.

Maximise Your Optical Benefits at Optical Superstore

If you’ve been looking to get the most out of your health fund coverage, are you familiar with our No & Low Gap Range?

Across our curated single-pair or two-pair packages, we ensure your Health Fund dollar stretches even further at Optical Superstore with excellent choices in frame brands, lens features, and customer service.

We are the proud preferred provider for several Health Funds:

  • CBHS
  • CBHS Corporate
  • Queensland Country Health

 

But every Health Fund member (with full optical benefits) is our SUPER special guest – check out our No & Low Gap Range today!

Maximise Your Optical Benefits at Optical Superstore

If you’ve been looking to get the most out of your health fund coverage, are you familiar with our No & Low Gap Range?

Across our curated single-pair or two-pair packages, we ensure your Health Fund dollar stretches even further at Optical Superstore with excellent choices in frame brands, lens features, and customer service.

We are the proud preferred provider for several Health Funds:

  • CBHS
  • CBHS Corporate
  • Queensland Country Health

 

But every Health Fund member (with full optical benefits) is our SUPER special guest – check out our No & Low Gap Range today!

Prescription Contact Lens | Fit & Teach

Need contact lenses?

Let us help you find the perfect fit for your lifestyle. Whether you want to move away from eyewear—replacing your glasses altogether—or switch things up occasionally, we offer highly competitive pricing across all the best prescription contact lens brands.

Expert Consultations for Your Perfect Contact Lens Fit

Learn how to:

  • Insert and remove contact lenses.
  • Keep them clean and ready to wear.
  • Store and care for your lenses.

 

Your initial eye test consultation is bulk billed, so book now!

BOOK YOUR CONTACT LENS EYE TEST TODAY

Did You Know?

When it comes to prescription glasses, The Optical Superstore does not make its own lenses. Rather, Optical Superstore is proud to offer Australian households the most competitive pricing on world-class prescription lenses through Hoya Lens Australia.

Your Expert Optical Team Offers Service and Support

GIVE US A GO IF THE OTHER GUYS SAY NO

Frame Styling: Let us help you find frames that complement your look and lifestyle. With attention to detail and a thorough understanding of prescription requirements, frame selection, and matching faces to frames, your eyes are in great hands with our local optical dispensing experts.

Aftercare Services: Do your current frames need a tune-up, or do your lenses need a thorough clean? Enjoy complimentary adjustments and cleaning for the life of your glasses. Drop on in for a bit of eyewear TLC.

Safety Glasses: Meet the team; we’re the OGs of PPE! We know safety eyewear and are your Safety Eyewear Superstore.
Across the range, you’ll find:

  • Safety certification for every complete pair.
  • A varied selection of metal and shell frame styles, catering for men and women across all industries.
  • Non-conductive safety frame styles featuring positive seals and adjustable head straps.

 

Come and check out our safety eyewear portfolio. Talk to us about pricing and contracts for the whole team!

Same-Day Service: We have on-site prescription lens edging services, ensuring we can offer a quick turnaround on your single-vision prescription glasses.

Prime Location: Where are we located? Conveniently located in the heart of Mackay at Level 1, Shop 2509, Victoria Street (and easily accessible via the multistorey carpark), The Optical Superstore offers a quiet and relaxed shopping experience.

Subject to public holidays, we’re open SIX days a week:
Monday to Friday – 9 – 5:30
Saturday – 9 – 3
Closed Sunday

Our experienced and flexible staff provide the highest level of service, and we’re always willing to go the extra mile to help!

Our Services

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Glasses Frames

Glasses Frames

Browse Our Collection of Sunglasses. Try the Best Fit, durable, stylish and lightweight.

Learn more
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Prescription Sunglasses

Prescription Sunglasses

Browse Our Collection of Prescription Glasses. Hundreds of frames, try the Latest Styles.

Learn more
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Contact Lenses

Contact Lenses

Dailies, Fortnightlies or Monthlies, we have them all & more. Buy Contact Lenses Online.

Learn more
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Safety Glasses

Safety Glasses

Protect your eyes! We offer Safety eyewear in many different models and styles.

Learn more

Book Your Eye Test Today | Bulk-Billed Vision Support

Book your eye test online now or call us at (07) 4957 6066 to schedule an appointment with your local Mackay optometrist.

BOOK AN EYE TEST

Optical Superstore
Mackay

Shop 2509, Caneland Shopping Centre Cnr Mangrove &, Victoria St, Mackay QLD 4740, Australia

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 5:30 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 3:00 pm
Sunday Closed

Sunday and public holiday hours will vary. Please check with individual stores to confirm times.

Optical Superstore
Mackay

Shop 2509, Caneland Shopping Centre Cnr Mangrove &, Victoria St, Mackay QLD 4740, Australia

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 5:30 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 3:00 pm
Sunday Closed

Sunday and public holiday hours will vary. Please check with individual stores to confirm times.

Our customers
love us!

See what our satisfied customers
say about us.

I have nothing but good things to say about the Optical Superstore at Tea Tree Plaza. I took in a pair of specs for repair which I’d sourced back from my home country and the people at Optical Superstore were nice enough to replace the broken arm with one from their inventory FOC. Super nice, attentive and courteous - they basically made my day and just went out of the way to help some one in need! Kudos and the kindest service!
Arshed Fazal
Arshed Fazal
09:19 11 Jan 25
The family, depleted and jaded after spending several hours trying 100s of frames in the numerous spectacle stores along the mall, tried as a last ditch effort the Optical Superstore (Lower Ground, Adelaide Central Plaza) and, were absolutely delighted by the incredible skill Leanne with decades of experience has at choosing frames the compliment the face in seconds and at excellent value for money; 2 family members each walked out having chosen 2 new pairs each. Extraordinary! Feeling extremely grateful!
Dana Tsamaidis
Dana Tsamaidis
02:14 04 Jan 25
One of the quickest and easiest experience of getting not 1 but 3 sh glasses. Manager of the store Ankush knows his stuff.
Tapan Mehta
Tapan Mehta
06:17 22 Dec 24
My husband had fantastic service when he visited recently after needing new sunglasses urgently for an upcoming trip. The service staff went way beyond expectations, and consultedseveral times with Hoya to get the lenses organised within a week for my husband to personally pick up. Very grateful and appreciative of their customer service
Jenny
Jenny
05:06 21 Dec 24
I thought this shop was in Costco near Brindabella Park. Anyway, the optometry is sufficient.
Linda Wu
Linda Wu
07:06 20 Dec 24
Awesome customer service, they took the time to explain what they were doing and the reason they were doing it. I just went here for work however thinking of using them for my personal glasses now
Kel Morgan
Kel Morgan
05:36 20 Dec 24
Well I’m thinking the best optical buying experience I’ve had in a long time really. Thank-you Gwen and staff. Oh and the optometrist she was very good very thorough. I’m very happy with my eye spectacles.
Paul Morg
Paul Morg
10:48 06 Dec 24
They say 'super service, super savings' and I agree. I am very happy to recommend them after the excellent help they gave me.
Si Vi
Si Vi
10:43 06 Dec 24
Very helpful and kindhearted staff. Many thanks for your kind help
Gurpreet Singh
Gurpreet Singh
04:41 05 Dec 24
Excellent service, am well looked after.
Wendy Douglas
Wendy Douglas
02:22 05 Dec 24
Lovely staff and very helpful! Lots of cute affordable glasses to choose from 🙂
Summa Ingram
Summa Ingram
11:23 03 Dec 24
Great experience! Elena is very patient and Professional.
苍闲喵
苍闲喵
07:36 02 Dec 24
To the gentleman who was working at the Waverley Gardens store the morning of 27th November. Thank you for providing fabulous customer service today. You replaced the screw that had fallen out of the arm hinge of my glasses. Thanks very much, it made my day 😊
Blue Topaz
Blue Topaz
02:18 27 Nov 24
Superb service - the kind lady repaired my sunglasses whilst I was part way into a long trip. Thank you so much.
Karen Crompton
Karen Crompton
01:19 26 Nov 24
Yesterday, while sleeping, I accidentally broke the nose pad on my glasses. Fortunately, I found this store. Their service attitude was excellent, and they had a wide range of products. The staff quickly helped me repair the damaged nose pad. I’m very grateful to them!
FENG BIN
FENG BIN
03:49 23 Nov 24
Amazing service. I have purchased 2 pair of prescription glasses from this store in the last few days.They were so helpful and made sure I was happy with my first pair before I ordered prescription sunglasses.Thank you Belinda and Trish.
Wendy Nicholson
Wendy Nicholson
06:02 21 Nov 24
Very friendly &helpful service I would recommend this business for your optical needs
Steven John Strudwick
Steven John Strudwick
21:34 15 Nov 24
Helpful staffGood service
glen birmingham
glen birmingham
04:25 15 Nov 24
So happy with my new glasses, they go above and beyond! Been going here for years and will continue in the future!
Daniel Hopper
Daniel Hopper
00:48 14 Nov 24
I have used this store for my last two pairs of glasses. I found the staff to be very friendly and super helpful in picking out my frames. I am very happy with the service in all aspects
Lesley Rankin
Lesley Rankin
06:14 13 Nov 24
I have attended this optical dispensary for a number of years. On every occasion I have found theproduct to be excellent and the customer service outstanding.
Darina Ryan
Darina Ryan
03:16 12 Nov 24
Fantastic customer service from Denise very caring and patient a credit to the store
Barry Hansen
Barry Hansen
03:06 12 Nov 24
top service, very friendly staff!
Charles L
Charles L
07:50 30 Oct 24
Went into this store today with broken glasses. Spoke to a lovely lady by the name of Anna. She helped fixed my glasses and gave me exceptional service. If I ever need new glasses I'll be coming to this store just to see Anna. 5/5 will come here again.
David Newman
David Newman
04:02 25 Oct 24
The optometrist I saw today (Alex) was not only extremely knowledgable & thorough, but also makes sure to take the time to explain things clearly after his assessment. Staff at desk were also very helpful and kind.
yohan V
yohan V
04:15 22 Oct 24
I purchased a pair of Jonathan Paul fitover sunglasses on the 25th of August 2023, so just after the 1 year warranty as advised by the manufacturer. I did misplace my receipt. However, the merchant copy was available as proof of purchase. This is my second pair of Jonathan Paul fitovers sunglasses that started to delaminate. Management was very understanding and, with their goodwill, gave me a full refund. I would not recommend anyone to buy the Jonathan Paul brand. However, I highly recommend The Optical Superstore at Mount Sheridan for their good customer service.
Andrew Pacak
Andrew Pacak
03:52 20 Oct 24
Rebecca the optometrist who works on Saturdays and who has looked after me for quite some time, is kind, caring, conscientious and knowledgeable.
John Woods
John Woods
07:04 19 Oct 24
Staff are well mannered and really appreciated the optometrist who did my eye tests she was well educated on multiple sclerosis and pituitary gland tumours in regards to my vision- thank you so much x
Ky Calnan
Ky Calnan
03:40 12 Oct 24
I was very impressed by the high standard of professionalism demonstrated during my visit. I particular a shout out to Shelley who went above and beyond in helping me select my new glasses.
Pamela Bottrill
Pamela Bottrill
10:59 10 Oct 24
Good service, prompt turn around and Jasmine the optometrist is competent and friendly.
Groucho Groucho
Groucho Groucho
00:07 06 Oct 24
I have been going to this store for 28 years and haven't had a problem.
Diane H
Diane H
04:43 05 Oct 24
Older gentleman behind the counter is an absolute legend! Has done a superb job straightening my contorted sunglass frames twice now, and even gave me a case to prevent it happening in future, for free! Outstanding customer service 👏
Ernie Golubev
Ernie Golubev
05:38 03 Oct 24
Friendly, approachable, knowledgeable and helpful
Leah
Leah
06:30 24 Sep 24
I have had trouble with getting glasses with the lens I need from other stores. I went to The Optical Superstore, Caneland. MACKAY.BEST Thing I could have done.I got 2 pair of glasses. (Reading and Distance). I can't fault either pair.Great service and help from everyone in the store. Highly recommend.
Ivan Blutcher
Ivan Blutcher
07:59 23 Sep 24
The nose pads on my glasses went missing, and after searching several stores without success, I finally found them here. Kayla even helped fix them—she was so nice! The service was amazing! I give them 5 stars ⭐️⭐️⭐️⭐️⭐️
Sheena Liao
Sheena Liao
13:26 20 Sep 24
Friendly service
Yang Zane
Yang Zane
05:56 09 Sep 24
Attended the store recently for an app with Alex the optometrist. Walked out of the app feeling super satisfied, everything was thoroughly explained unlike other places. The customer service from the ladies out the from was phenomenal, so polite, very helpful and walked out feeling really good and informed about my choices!
Rachel
Rachel
00:58 07 Sep 24
Very helpful staff member Jessica, and always happy to book with Julie the Optometrist who is so caring and lovely, she explains in detail all the different eye tests she performs during the appointment
Col Lee
Col Lee
00:43 07 Sep 24
Great customer service by Julia at the store!
Hadisurya Temmuyin
Hadisurya Temmuyin
03:58 06 Sep 24
I find the staff most accommodating and friendly, professional too. Store manager Melissa at the Tee Tree Plaza store was very helpful, courteous and respectful. Well done all at the store.
Giulio Bortolozzo
Giulio Bortolozzo
07:12 03 Sep 24
Thank you very much for seeing me so quickly this morning, re my ingrown eyelashes. I appreciate your care.
Narelle Smith
Narelle Smith
04:34 03 Sep 24
I have felt pressure at other optical stores to have unneeded tests and buy the top of the range glasses but TOS staff (Marion) have always made me feel welcome and their range of frames are very fairly priced and they have a good range.
Paul McGrath
Paul McGrath
01:24 02 Sep 24
The staff were very friendly and provided free replacement screws for my frame.
G “steel59” xie
G “steel59” xie
12:05 30 Aug 24
The ladies who work there are friendly helpful. great help in picking your glasses to suit your face well done optical ladies you are the bomb. In service thank you
Dianna Cole
Dianna Cole
03:44 27 Aug 24
Booked in to see optometrist here because I felt my sight (while wearing my contacts) wasn't as sharp as it should be. Staff helpfully fit me in on short notice and Michael efficiently updated my contact lens prescription.Amazing improvement
John Coffey
John Coffey
12:00 23 Aug 24
The staff were extremely helpful, I had a problem with my glass and they sorted it out within 30 minutes. Very happy to help me, nothing was a problem. Thank you
Maria King
Maria King
09:32 23 Aug 24
Was concerned that my preschooler needed glasses and had her eyes tested here. The optometrist who assessed her was professional and engaging with my shy child. In addition, the front desk ladies were so kind to my children - giving them stickers and keeping them busy whilst we picked out a frame/had them fitted. Highly recommended and thanks for the fantastic service!
Amanda Goh
Amanda Goh
12:06 22 Aug 24
The overall service at Optical Superstore Southgate Plaza exceeded my expectations. I walked away with a great pair of glasses and confidence in the care I received. I highly recommend this store and Michael Chao for anyone looking for quality eyewear and professional and friendly optometry services
katanya nitschke
katanya nitschke
10:09 22 Aug 24
Michael from The Optical Superstore provided the best optical experience I have ever had. He conducted my eye test with exceptional professionalism, making the entire appointment easy to understand. His explanations were clear and thorough. I highly recommend Michael for anyone seeking top-notch eye care!
Emma Heywood
Emma Heywood
08:07 22 Aug 24
Friendly knowledgeable optometrist Michael.Staff were helpful and very welcoming.
Brenton Wong
Brenton Wong
07:58 22 Aug 24
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Optical Superstore acknowledges the traditional Owners and Custodians of the land on which our stores stand. We pay our respect to Indigenous Elders past, present and emerging.