We accept ALL health fund members

Eyecare and Eyewear in Inala

The Optical Superstore

Optometrist Inala

The SUPER SERVICE | SUPER SAVINGS Experience Awaits You​

Check out our range of designer glasses, sunglasses, and contact lenses at The Optical Superstore Inala. We’re 100% wholly Australian-owned and operated—local expertise underscoring country-wide vision.

Are You Looking for an Optometrist in Inala?

We offer comprehensive eye care services, and we’re not limited to glasses, sunglasses and accessories. We also cater for eye test appointments and clinic eyecare with fully qualified optometrists onsite.

We don’t mind a good pun either—our focus is on providing exceptional service and ensuring complete customer satisfaction. Coupled with convenient appointment-making for Inala eye tests, we offer a broad selection of eyewear for every style and budget.

Optical Superstore
INALA

Shop 18, Inala Plaza Shopping Centre, 156 Inala Ave, Inala QLD 4077, Australia
Phone : (07) 3548 7958

Opening Hours

Monday 9:00 am – 5:00 pm
Tuesday 9:00 am – 5:00 pm
Wednesday 9:00 am – 5:00 pm
Thursday 9:00 am – 5:00 pm
Friday 9:00 am – 5:00 pm
Saturday 9:00 am – 4:30 pm
Sunday Closed

Sunday and public holidays we are closed.

Optical Superstore
INALA

Shop 18, Inala Plaza Shopping Centre, 156 Inala Ave, Inala QLD 4077, Australia
Phone : (07) 3548 7958

Opening Hours

Monday 9:00 am – 5:00 pm
Tuesday 9:00 am – 5:00 pm
Wednesday 9:00 am – 5:00 pm
Thursday 9:00 am – 5:00 pm
Friday 9:00 am – 5:00 pm
Saturday 9:00 am – 4:30 pm
Sunday Closed

Sunday and public holidays we are closed.

Meet Your Family Optometrist and Optical Dispensing Team

Your vision support team of optometrists, dispensers and optical assistants will assist you in defining your prescription needs and finding exquisite eyewear options, including glasses, sunglasses, or contact lenses, aimed squarely at solving your lifestyle and vision needs.

Meet Your Family Optometrist and Optical Dispensing Team

Your vision support team of optometrists, dispensers and optical assistants will assist you in defining your prescription needs and finding exquisite eyewear options, including glasses, sunglasses, or contact lenses, aimed squarely at solving your lifestyle and vision needs.

Everyday SUPER SERVICE

For all your eye care needs, we’re devoted to offering the following to you and your family:

Everyday SUPER SAVINGS

You can’t look past The Optical Superstore—your local glasses store, for outstanding eyewear:

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SUPER SAVINGS every day

We strive to provide fair dinkum value for money! Check out our wide range of brands for prescription eyeglasses, sunglasses, sunglass lens options, and contact lenses to suit every budget. The savings are yours with our transparent pricing structure for all customers. Don’t be sweet-talked by our competitor’s jargon. We offer real savings on prescription glasses—whether you’re after international designer brands or popular Australian optical brands. We offer something for all the latest trends and styles.

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Contact Lenses Priced Competitively

Load up on a 6-month or 12-month supply of prescription contact lenses! We offer affordable discount packages, ensuring a continuous supply at a fraction of the cost.

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Our Speciality: Your Private Health Funds with Optical Extras

We can use ALL private health insurance funds with optical extras. Are you interested to know what your Optical Extras cover? Get in touch today. We work hard to ensure your Health Fund does the bulk of the heavy lifting with your eye care and eyewear costs. From premium lens designs to superior spectacle frame quality, we have frame designs for the whole family and are your go-to prescription sunglasses specialist.

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Providing SUPER with our No & Low Gap

We get it. You pay hard-earned money for your Health Fund every year. And we want you to get better than standard back on your health fund benefits. At The Optical Superstore, Inala, you can access a range of lens features and frame designs within our No & Low Gap offers, meaning little to nothing out of pocket every day!

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Tailored Prescription Support

Looking for something specific to your lifestyle? Ask us about prescription items others won’t touch: diving masks, swimming, and sports goggles.

DID YOU KNOW?
Optical Superstore's No & Low Gap range includes such options as:

· Spring-hinge design frames for comfort and quality.
· Anti-reflective coated lenses for glare-free comfort from artificial lights.
· Photochromatic lenses that go dark outside and clear inside, featuring HT QuickTint lenses.
· Affordable upgrades on Polarised or UV-tinted lenses for prescription sunglasses.
· Thinner, lighter mid-index materials (such as the 1.55 Stellify by HOYA).

Making your eyewear options affordable is the awesome we strive for in Inala!

OUR SERVICES

Get Your Eyes Tested Today!

· Whether you’re in the market to update your current pair of glasses or your contact lens prescription or seek ongoing eye care and clinical vision support, The Optical Superstore at Inala is your local glasses store—the EYE-DEAL destination for all your prescription eyewear and comprehensive eye care needs.

Inala is a bustling multicultural hub with a plethora of food and dining options—and your new favourite family optometrist and eyewear provider. Us!

Book an Inala eye test online now and experience the Optical Superstore difference. Or, call us directly at (07) 3548 7958 to schedule an appointment with an Inala optometrist at The Optical Superstore.

OUR CUSTOMERS LOVE US!

See what our satisfied customers say about us.

“We were recommended to visit Micheal, and thank goodness, what a true gentleman! He was kind, helpful, informative, gentle, and gave my daughter hope and understanding….

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Outstanding service from Sophie who looked after my purchase of new lenses and had a wealth of knowledge regarding any questions I had.Highly recommend.
Todd Wheeler
Todd Wheeler
04:40 01 Aug 26
The nicest staff, very helpfulThey will make sure you have the correct eyeware to suit you.
Leanne Nayler
Leanne Nayler
03:39 01 Aug 26
Excellent service and friendly staff. Highly recommend optical Superstore Toowoomba for your next set of glasses and vision test.
Michelle Anderson
Michelle Anderson
03:14 01 Aug 26
My uncle broke his frames beyond repair while on holiday, we went to a few other optometrists who couldn’t help. The staff working here immediately tried to help and began searching for a frame that would fit and managed to find one for his 30 year old glasses. The frame price was very reasonable and cheap and the staff working chucked in the case for free. We couldn’t have been happier with the service we got from the staff
Georgia Evans
Georgia Evans
02:01 01 Aug 26
Very helpful for my sunglasses, thanks !
vero heriot
vero heriot
01:48 01 Aug 26
I’m very happy with the professional services I received from Optical Superstore at Hilton Plaza, I was served by Sophie, she was nice, very helpful, dealing friendly and professionally, thank Sophie, Regards, Michael Eskarous
mechel besada
mechel besada
01:01 01 Aug 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
06:16 31 Jul 26
I called in to the store to seek assistance to repair my driving glasses, which had again lost a pin. Manager Andrew repaired them immediately at no charge! Great customer service! Thank you! I can now drive my car home as we live interstate
Rosemary McDowell
Rosemary McDowell
04:01 31 Jul 26
Bianca is always so lovely and helpful with every appointment. Even when we don’t have appointments, she is so warm and willing to chat about things regarding our glasses. The staff are very lucky to have her as a manager!
Gabriella Burgess
Gabriella Burgess
00:37 30 Jul 26
Lovely experience today. Thanks team. You rock!
Tennielle Hammersley
Tennielle Hammersley
11:55 29 Jul 26
I have been a loyal customer of this optical store for years, and it truly stands out as the best on the coast. The staff is not only friendly but also incredibly knowledgeable about their products. They take the time to understand my needs and always provide excellent service. Whether it’s selecting the perfect pair of glasses or getting advice on lens options, I always leave feeling satisfied. I highly recommend this shop to anyone in need of quality optical services!
Ana Rocha
Ana Rocha
06:38 28 Jul 26
Good service nice staff
Snow
Snow
22:54 27 Jul 26
Very cool and friendly people who can assist you with any issues and suggestions and they will go to any lengths to help you and does the work before time and one of the best optical stores because I have seen places where they can’t even adjust the power properly🤓😎🥸The optometrist is very knowledgeable and professional person 🧍‍♂️I’m very impressed and satisfied.
Great customer service and solid range of frames to choose from
Warwick HVAC
Warwick HVAC
06:43 23 Jul 26
Kindly helping and extremely good experience. 很好的经历👍
lee yang
lee yang
05:09 22 Jul 26
Amazing service and hostility, good price.
Hawar Sabah
Hawar Sabah
07:09 21 Jul 26
I have been with this company for over 20 years and with this store for over 5 years or so. I always get excellent service from them and it is always fun to talk with the staff in the store. More importantly I talked to them about a friend who had an eye probllem, and they dealt with situation within hours. Well done and thanks
Chris Papadopoulos
Chris Papadopoulos
02:51 21 Jul 26
I had a great experience at Optical Superstore. The team fixed my glasses free of charge after they became bent on the sides, which I really appreciated. They were friendly, professional, and provided excellent customer service. It was a quick and hassle-free experience. I highly recommend Optical Superstore to anyone looking for reliable and helpful eye care.
Trisha Cabanig
Trisha Cabanig
22:40 19 Jul 26
For many years I struggled with cloudy vision and dry eyes. I had seen several different optometrists over that time, but never really felt I understood what was causing the problem. That changed when I met Vamsi at Deception Bay.Vamsi was incredibly thorough with the examination, took the time to explain everything clearly, and helped me understand the underlying issue rather than just treating the symptoms. He recommended IPL treatment as the best option.I've now completed two IPL sessions and have already noticed a significant improvement in my vision clarity and overall eye comfort. It's made a real difference to my daily life.I highly recommend Vamsi to anyone experiencing dry eye or vision issues. His professionalism, knowledge, and genuine care are outstanding, and I'm very grateful for the improvement I've experienced.
Wayne_B
Wayne_B
02:44 17 Jul 26
Lost my nose pad thing on my glasses and got it replaced glasses cleaned and readjust in no time! Also with an exceptional deal!!!!
rexson tse
rexson tse
23:25 16 Jul 26
Ivy is awesome and went above and beyond to fix my glasses! She is talented and i am very happy with the customer service i received.
Ragamithiran
Ragamithiran
03:05 12 Jul 26
Ivy provided excellent customer service and fixed my friends glasses in less than 30 mins. Fantastic
Thiraj Ramamoorthi
Thiraj Ramamoorthi
03:05 12 Jul 26
Mel and Ivy are superb, Ivy helped us fixing up some glasses that we believed were unfixable. Super talented and amazing staff and customer service.
Adarsh Anil Kumar
Adarsh Anil Kumar
03:03 12 Jul 26
Thuy was very knowledgeable, professional and efficient. I took my son there, and she was very good and friendly with him.
Bonnie Ho
Bonnie Ho
00:46 11 Jul 26
Wonderful customer service! I had my glasses cleaned, adjusted, and new frames ordered. It took me quite a while to find the frame I liked both in-store and online; they patiently helped me until I was sure of my choice. They were respectful and courteous!
Tuki Muzariri
Tuki Muzariri
07:19 09 Jul 26
I had damaged my glasses frame and they were twisted. I went in and spoke to the amazing Charlie. She straightened my frames for me so I could see again and was so kind. Thank you so much! Great service.
Aaron McKay
Aaron McKay
02:54 07 Jul 26
Great Service & Wide Selection! ⭐⭐⭐⭐⭐​I had a fantastic experience choosing my new glasses here. The staff are incredibly knowledgeable and superb at what they do, making sure I never felt rushed throughout the entire process. They have a wide range of high-quality frames and excellent lens options to choose from, all very well priced.​The whole process was friendly, relaxed, and genuinely enjoyable from start to finish. Thank you so much—I highly recommend them!
Chase Miller
Chase Miller
23:35 06 Jul 26
Love their range of frames! Staff is decent too ❤️
Aleena ata
Aleena ata
11:41 06 Jul 26
I have been going to Optical Superstore Casuarina for more than 10 years, since then the quality of service has always been great. Optometrist and staff are attentive and will never rush your appointment even they are at their busiest. Most of the time you can get your glasses same day which is amazing!!! Thank you Optical Superstore 😊
Ivanya Cunanan
Ivanya Cunanan
12:40 03 Jul 26
Thank you so much to the lovely team! One of the screws in my glasses fell out, and another optical store refused to fix them because I hadn’t bought the glasses there. Even though my glasses weren’t purchased from your store, you kindly found the right screw, repaired them for me, and didn’t charge me anything. I really appreciate your kindness and excellent customer service. Highly recommended!
Millie
Millie
00:07 01 Jul 26
I had an excellent experience at Casuarina Square branch! The staff were friendly, professional, and took the time to help me choose the perfect pair of glasses. A special shout-out to Marivic for helping me find the perfect frame at a very reasonable price and for always providing such thoughtful and attentive service.The eye examination was thorough, and everything was explained clearly, making the whole process easy and comfortable. The store has a fantastic selection of frames, and the customer service was outstanding from start to finish.I highly recommend this optical shop to anyone looking for quality eyewear, affordable prices, and exceptional customer service.
Vhonz Coppock
Vhonz Coppock
09:28 27 Jun 26
Much better than Eye Q
Ian
Ian
09:35 22 Jun 26
Friendly and prompt service. Highly recommend.
Shelley Nielson
Shelley Nielson
05:18 18 Jun 26
Gillian has the patience of a saint, and should win the award of the year. She is kind, patient, helpful and so easy to deal with.
Debbie McGregor
Debbie McGregor
03:37 12 Jun 26
Amazing serviceThey fix my glasses quick and very professional
Belal Mazlom
Belal Mazlom
06:21 11 Jun 26
Great service the person who served me today Sat 6th June (wish I could remember her name) was excellent great advice and arranged new prescription and repaired my sunglasses arms, amazing job better than new, will be coming back for new sunglasses in July. Thank you again
Colin Billington
Colin Billington
07:49 06 Jun 26
I had an excellent experience here. The staff were welcoming, professional, and made me feel comfortable from the moment I arrived. The optometrist was thorough, knowledgeable, and took the time to explain everything clearly. The eye examination was comprehensive, and I felt confident that my eye health was being well looked after. I highly recommend this practice to anyone looking for quality eye care in Port Macquarie.
Barbara Smith
Barbara Smith
05:10 05 Jun 26
I cannot speak highly enough of the team at Optical Superstore Yeppoon.Katie, the Optometrist, was absolutely exceptional. From the moment I walked in, it was clear that she genuinely cared about my eye health and overall wellbeing. She went far above and beyond anything I have experienced with previous optometrists, taking the time to thoroughly investigate my condition, research multiple treatment and management options, and explain everything in a way that was easy to understand. Her knowledge, professionalism, and genuine compassion were outstanding. She never made me feel rushed and her reassurance throughout the process was incredibly comforting during what could have been a stressful situation.The front of house ladies, were equally amazing. When it came time to choose new glasses, they took incredible care to find the best possible lens options for my prescription. Thanks to their expertise, my new lenses are thinner, clearer, and more comfortable than any glasses I’ve owned before. They also have a fantastic eye for style and helped me choose frames that look great without breaking the bank. I walked away with glasses that are both stylish and affordable, and I couldn’t be happier with the result.The level of customer service, professionalism, and genuine care from both Kate and the team was second to none. It’s rare to find people who are so passionate about helping their customers and who take such pride in what they do. I would recommend Optical Superstore Yeppoon to anyone looking for outstanding eye care and exceptional service.Thank you both for making what is usually a routine appointment such a positive and memorable experience.
Benclay_au
Benclay_au
05:08 05 Jun 26
As a big consumer of Prescription Sunglasses and regular glasses, I tried the Optical Superstore in Ainslie Place CANBERRA, and was very impressed. I have a weird prescription and graded focus lenses. The lenses and service were the equal best I've had over 5 countries and 30 years. Perfect progressive shading and focus. Very impressed and I will return. Fred looked after me and knows what he's doing. Very nice people as well.They're a little out of the way but still only 150m from Canberra Centre towards Canberra Theatre.Store Location: Canberra Superstore - Ainslie place
Craig Andrews
Craig Andrews
02:57 02 Jun 26
A huge shout out to the optical technician who...near closing time replaced both arms of my prescription sunnies.... best crew ever! Casuarina Shopping Square, Optical Superstore, One stop shop.xox
Joan
Joan
21:44 26 May 26
Friendly, helpful staff and all straightforward. Had some glasses reglazed to fix prescription.
Phill Jones
Phill Jones
03:55 23 May 26
Very friendly service, Unlike some private stores. The optician was friendly and thorough. Ordered glasses straight away and at over half the cost of my previous ones. Left the business feeling very happy. I was treated with care and respect. Highly recommend this business.
amanda enzi
amanda enzi
01:28 23 May 26
absolutely epic staff and awesome customer service
Robyn Brown
Robyn Brown
00:46 23 May 26
Excellent service!
Sophie Jin
Sophie Jin
06:54 22 May 26
very professional. first time for bifocals. glasses fit great and focus is spot on. cheers. price was not scary even for my cert safety glasses. cheers
Peter Russo
Peter Russo
07:05 20 May 26
Excellent service. Just went back again this year for my annual optician visit. Would not go anywhere else. Jas is great - very professional optomettist. Thank you
Anthony Clarke
Anthony Clarke
04:17 19 May 26
Great service, I walked in with no appointment with an irritated eye, the friendly staff booked me in almost immediately - The female optometrist Ya Weng was amazing, careful, gentle and found the cause of the problem and the relief was immediate! And medicare covered the cost just as an extra bonus. So grateful, I highly recommend the Optical Superstore
Astrid Whatmore
Astrid Whatmore
03:22 16 May 26
Very friendly staff helped me with a missing screw in my sunglasses for no charge. Thank you very much!
George Gardiner
George Gardiner
00:15 13 May 26
Very happy with the service and the prices
Zoya Wells
Zoya Wells
01:47 12 May 26
Easily accessible and understanding
Michael Seage
Michael Seage
23:18 09 May 26
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Optical Superstore Inala

Bringing Super Service & Super Savings to South-West Brisbane

Address

Shop 18, Inala Plaza Shopping Centre, 156 Inala Ave, Inala QLD 4077

Phone

(07) 3548 7958

OPENING HOURS

Monday

9:00 am – 5:30 pm

Tuesday

9:00 am – 5:30 pm

Wednesday

9:00 am – 5:30 pm

Thursday

9:00 am – 5:30 pm

Friday

9:00 am – 5:30 pm

Saturday

9:00 am – 5:00 pm

Sunday

9:30 am – 2:00 pm

Closed Sundays and All Public Holidays.

VISION SUPPORT IN INALA PLAZA

Optical Superstore is proudly 100% Australian owned and operated.

Welcome to Optical Superstore at Inala Plaza, where we’re characterised by a commitment to exceptional quality products, genuine value, and personalised customer service. With a wide range of multifocals, contact lenses, prescription sunglasses, certified safety eyewear, and much more, our enthusiastic team is on-hand to guide you towards your perfect fit. We accept all major health funds and process claims on-the-spot via HICAPS so members can be sure to achieve maximum value for their optical extras.

Qualified and independent, tenant optometrists operate on-site at Optical Superstore Inala with your eye health as their key priority. Book an appointment today for whatever your needs, be it a routine eye test, fitness to drive assessment, contact lens consultation, diabetic eye test, macula or glaucoma assessment, specialist referral, or otherwise. Regular eye tests are the best way to maintain great vision clarity and excellent eye health, and most are bulk billed to Medicare. For Super Service & Super Savings, schedule your next eye test at Optical Superstore Inala.

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

Great frames are out forte. No matter your face shape, fashion sense or budget, we offer designs to suit all needs and preferences. It’s easy to find the one for you with help from our experienced team at Inala!

And don’t miss out on our competitive 50% Off Your Second Pair deal! This offer makes it easy to go home with all your favourites or simply keep a backup pair for the odd eyewear emergency. Take advantage of this deal and see what our Super Service & Super Savings guarantee can do for you.

Wide Range of Frames

Optical Superstore’s impressive range of frames caters to all preferences – a variety of colours, shapes and sizes. Browse exclusive collections and international brands from world-renowned designers at unbelievably competitive prices.

Personalised Service

Experience the benefits of personalised and attentive care. Our expert team at Inala are dedicated to finding the perfect fit for your individual face shape, fashion sense, and everyday lifestyle.

Complimentary Aftercare

Our Inala store is happy to help with any aftercare services your glasses require! We offer complimentary frame adjustment and lens cleaning to keep your Optical Superstore eyewear in great condition.

From blue block glasses and photochromic lenses to prescription safety eyewear and polarised sunglasses, lenses at Optical Superstore include options to encompass all needs. Our partnership with Hoya Australia gives our customers access to lenses of incredible quality and performance at affordable prices!

Meet MiYOSMART – an innovative lens from Hoya designed to slow the progression of myopia in children. This groundbreaking lens technology combines a honeycomb-shaped treatment area with a clear focus zone to simultaneously manage myopia and provide the clear vision required to excel. Speak to a tenant optometrist in-store at Inala to find out more!

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

Optical Superstore Inala is proud to welcome ALL major health fund members, with the goal of minimising the gap between the price of your eyewear and your private health fund provider’s contributions. This is the purpose of our comprehensive Low Gap Range which includes high-quality lens and frame options across various levels of coverage.

It’s easy to claim with on-the-spot processing through HICAPS. See us in-store at Inala today for a detailed quote so you can buy with no surprises!

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVES US!

Outstanding service from Sophie who looked after my purchase of new lenses and had a wealth of knowledge regarding any questions I had.Highly recommend.
Todd Wheeler
Todd Wheeler
04:40 01 Aug 26
The nicest staff, very helpfulThey will make sure you have the correct eyeware to suit you.
Leanne Nayler
Leanne Nayler
03:39 01 Aug 26
Excellent service and friendly staff. Highly recommend optical Superstore Toowoomba for your next set of glasses and vision test.
Michelle Anderson
Michelle Anderson
03:14 01 Aug 26
My uncle broke his frames beyond repair while on holiday, we went to a few other optometrists who couldn’t help. The staff working here immediately tried to help and began searching for a frame that would fit and managed to find one for his 30 year old glasses. The frame price was very reasonable and cheap and the staff working chucked in the case for free. We couldn’t have been happier with the service we got from the staff
Georgia Evans
Georgia Evans
02:01 01 Aug 26
Very helpful for my sunglasses, thanks !
vero heriot
vero heriot
01:48 01 Aug 26
I’m very happy with the professional services I received from Optical Superstore at Hilton Plaza, I was served by Sophie, she was nice, very helpful, dealing friendly and professionally, thank Sophie, Regards, Michael Eskarous
mechel besada
mechel besada
01:01 01 Aug 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
06:16 31 Jul 26
I called in to the store to seek assistance to repair my driving glasses, which had again lost a pin. Manager Andrew repaired them immediately at no charge! Great customer service! Thank you! I can now drive my car home as we live interstate
Rosemary McDowell
Rosemary McDowell
04:01 31 Jul 26
Bianca is always so lovely and helpful with every appointment. Even when we don’t have appointments, she is so warm and willing to chat about things regarding our glasses. The staff are very lucky to have her as a manager!
Gabriella Burgess
Gabriella Burgess
00:37 30 Jul 26
Lovely experience today. Thanks team. You rock!
Tennielle Hammersley
Tennielle Hammersley
11:55 29 Jul 26
I have been a loyal customer of this optical store for years, and it truly stands out as the best on the coast. The staff is not only friendly but also incredibly knowledgeable about their products. They take the time to understand my needs and always provide excellent service. Whether it’s selecting the perfect pair of glasses or getting advice on lens options, I always leave feeling satisfied. I highly recommend this shop to anyone in need of quality optical services!
Ana Rocha
Ana Rocha
06:38 28 Jul 26
Good service nice staff
Snow
Snow
22:54 27 Jul 26
Very cool and friendly people who can assist you with any issues and suggestions and they will go to any lengths to help you and does the work before time and one of the best optical stores because I have seen places where they can’t even adjust the power properly🤓😎🥸The optometrist is very knowledgeable and professional person 🧍‍♂️I’m very impressed and satisfied.
Great customer service and solid range of frames to choose from
Warwick HVAC
Warwick HVAC
06:43 23 Jul 26
Kindly helping and extremely good experience. 很好的经历👍
lee yang
lee yang
05:09 22 Jul 26
Amazing service and hostility, good price.
Hawar Sabah
Hawar Sabah
07:09 21 Jul 26
I have been with this company for over 20 years and with this store for over 5 years or so. I always get excellent service from them and it is always fun to talk with the staff in the store. More importantly I talked to them about a friend who had an eye probllem, and they dealt with situation within hours. Well done and thanks
Chris Papadopoulos
Chris Papadopoulos
02:51 21 Jul 26
I had a great experience at Optical Superstore. The team fixed my glasses free of charge after they became bent on the sides, which I really appreciated. They were friendly, professional, and provided excellent customer service. It was a quick and hassle-free experience. I highly recommend Optical Superstore to anyone looking for reliable and helpful eye care.
Trisha Cabanig
Trisha Cabanig
22:40 19 Jul 26
For many years I struggled with cloudy vision and dry eyes. I had seen several different optometrists over that time, but never really felt I understood what was causing the problem. That changed when I met Vamsi at Deception Bay.Vamsi was incredibly thorough with the examination, took the time to explain everything clearly, and helped me understand the underlying issue rather than just treating the symptoms. He recommended IPL treatment as the best option.I've now completed two IPL sessions and have already noticed a significant improvement in my vision clarity and overall eye comfort. It's made a real difference to my daily life.I highly recommend Vamsi to anyone experiencing dry eye or vision issues. His professionalism, knowledge, and genuine care are outstanding, and I'm very grateful for the improvement I've experienced.
Wayne_B
Wayne_B
02:44 17 Jul 26
Lost my nose pad thing on my glasses and got it replaced glasses cleaned and readjust in no time! Also with an exceptional deal!!!!
rexson tse
rexson tse
23:25 16 Jul 26
Ivy is awesome and went above and beyond to fix my glasses! She is talented and i am very happy with the customer service i received.
Ragamithiran
Ragamithiran
03:05 12 Jul 26
Ivy provided excellent customer service and fixed my friends glasses in less than 30 mins. Fantastic
Thiraj Ramamoorthi
Thiraj Ramamoorthi
03:05 12 Jul 26
Mel and Ivy are superb, Ivy helped us fixing up some glasses that we believed were unfixable. Super talented and amazing staff and customer service.
Adarsh Anil Kumar
Adarsh Anil Kumar
03:03 12 Jul 26
Thuy was very knowledgeable, professional and efficient. I took my son there, and she was very good and friendly with him.
Bonnie Ho
Bonnie Ho
00:46 11 Jul 26
Wonderful customer service! I had my glasses cleaned, adjusted, and new frames ordered. It took me quite a while to find the frame I liked both in-store and online; they patiently helped me until I was sure of my choice. They were respectful and courteous!
Tuki Muzariri
Tuki Muzariri
07:19 09 Jul 26
I had damaged my glasses frame and they were twisted. I went in and spoke to the amazing Charlie. She straightened my frames for me so I could see again and was so kind. Thank you so much! Great service.
Aaron McKay
Aaron McKay
02:54 07 Jul 26
Great Service & Wide Selection! ⭐⭐⭐⭐⭐​I had a fantastic experience choosing my new glasses here. The staff are incredibly knowledgeable and superb at what they do, making sure I never felt rushed throughout the entire process. They have a wide range of high-quality frames and excellent lens options to choose from, all very well priced.​The whole process was friendly, relaxed, and genuinely enjoyable from start to finish. Thank you so much—I highly recommend them!
Chase Miller
Chase Miller
23:35 06 Jul 26
Love their range of frames! Staff is decent too ❤️
Aleena ata
Aleena ata
11:41 06 Jul 26
I have been going to Optical Superstore Casuarina for more than 10 years, since then the quality of service has always been great. Optometrist and staff are attentive and will never rush your appointment even they are at their busiest. Most of the time you can get your glasses same day which is amazing!!! Thank you Optical Superstore 😊
Ivanya Cunanan
Ivanya Cunanan
12:40 03 Jul 26
Thank you so much to the lovely team! One of the screws in my glasses fell out, and another optical store refused to fix them because I hadn’t bought the glasses there. Even though my glasses weren’t purchased from your store, you kindly found the right screw, repaired them for me, and didn’t charge me anything. I really appreciate your kindness and excellent customer service. Highly recommended!
Millie
Millie
00:07 01 Jul 26
I had an excellent experience at Casuarina Square branch! The staff were friendly, professional, and took the time to help me choose the perfect pair of glasses. A special shout-out to Marivic for helping me find the perfect frame at a very reasonable price and for always providing such thoughtful and attentive service.The eye examination was thorough, and everything was explained clearly, making the whole process easy and comfortable. The store has a fantastic selection of frames, and the customer service was outstanding from start to finish.I highly recommend this optical shop to anyone looking for quality eyewear, affordable prices, and exceptional customer service.
Vhonz Coppock
Vhonz Coppock
09:28 27 Jun 26
Much better than Eye Q
Ian
Ian
09:35 22 Jun 26
Friendly and prompt service. Highly recommend.
Shelley Nielson
Shelley Nielson
05:18 18 Jun 26
Gillian has the patience of a saint, and should win the award of the year. She is kind, patient, helpful and so easy to deal with.
Debbie McGregor
Debbie McGregor
03:37 12 Jun 26
Amazing serviceThey fix my glasses quick and very professional
Belal Mazlom
Belal Mazlom
06:21 11 Jun 26
Great service the person who served me today Sat 6th June (wish I could remember her name) was excellent great advice and arranged new prescription and repaired my sunglasses arms, amazing job better than new, will be coming back for new sunglasses in July. Thank you again
Colin Billington
Colin Billington
07:49 06 Jun 26
I had an excellent experience here. The staff were welcoming, professional, and made me feel comfortable from the moment I arrived. The optometrist was thorough, knowledgeable, and took the time to explain everything clearly. The eye examination was comprehensive, and I felt confident that my eye health was being well looked after. I highly recommend this practice to anyone looking for quality eye care in Port Macquarie.
Barbara Smith
Barbara Smith
05:10 05 Jun 26
I cannot speak highly enough of the team at Optical Superstore Yeppoon.Katie, the Optometrist, was absolutely exceptional. From the moment I walked in, it was clear that she genuinely cared about my eye health and overall wellbeing. She went far above and beyond anything I have experienced with previous optometrists, taking the time to thoroughly investigate my condition, research multiple treatment and management options, and explain everything in a way that was easy to understand. Her knowledge, professionalism, and genuine compassion were outstanding. She never made me feel rushed and her reassurance throughout the process was incredibly comforting during what could have been a stressful situation.The front of house ladies, were equally amazing. When it came time to choose new glasses, they took incredible care to find the best possible lens options for my prescription. Thanks to their expertise, my new lenses are thinner, clearer, and more comfortable than any glasses I’ve owned before. They also have a fantastic eye for style and helped me choose frames that look great without breaking the bank. I walked away with glasses that are both stylish and affordable, and I couldn’t be happier with the result.The level of customer service, professionalism, and genuine care from both Kate and the team was second to none. It’s rare to find people who are so passionate about helping their customers and who take such pride in what they do. I would recommend Optical Superstore Yeppoon to anyone looking for outstanding eye care and exceptional service.Thank you both for making what is usually a routine appointment such a positive and memorable experience.
Benclay_au
Benclay_au
05:08 05 Jun 26
As a big consumer of Prescription Sunglasses and regular glasses, I tried the Optical Superstore in Ainslie Place CANBERRA, and was very impressed. I have a weird prescription and graded focus lenses. The lenses and service were the equal best I've had over 5 countries and 30 years. Perfect progressive shading and focus. Very impressed and I will return. Fred looked after me and knows what he's doing. Very nice people as well.They're a little out of the way but still only 150m from Canberra Centre towards Canberra Theatre.Store Location: Canberra Superstore - Ainslie place
Craig Andrews
Craig Andrews
02:57 02 Jun 26
A huge shout out to the optical technician who...near closing time replaced both arms of my prescription sunnies.... best crew ever! Casuarina Shopping Square, Optical Superstore, One stop shop.xox
Joan
Joan
21:44 26 May 26
Friendly, helpful staff and all straightforward. Had some glasses reglazed to fix prescription.
Phill Jones
Phill Jones
03:55 23 May 26
Very friendly service, Unlike some private stores. The optician was friendly and thorough. Ordered glasses straight away and at over half the cost of my previous ones. Left the business feeling very happy. I was treated with care and respect. Highly recommend this business.
amanda enzi
amanda enzi
01:28 23 May 26
absolutely epic staff and awesome customer service
Robyn Brown
Robyn Brown
00:46 23 May 26
Excellent service!
Sophie Jin
Sophie Jin
06:54 22 May 26
very professional. first time for bifocals. glasses fit great and focus is spot on. cheers. price was not scary even for my cert safety glasses. cheers
Peter Russo
Peter Russo
07:05 20 May 26
Excellent service. Just went back again this year for my annual optician visit. Would not go anywhere else. Jas is great - very professional optomettist. Thank you
Anthony Clarke
Anthony Clarke
04:17 19 May 26
Great service, I walked in with no appointment with an irritated eye, the friendly staff booked me in almost immediately - The female optometrist Ya Weng was amazing, careful, gentle and found the cause of the problem and the relief was immediate! And medicare covered the cost just as an extra bonus. So grateful, I highly recommend the Optical Superstore
Astrid Whatmore
Astrid Whatmore
03:22 16 May 26
Very friendly staff helped me with a missing screw in my sunglasses for no charge. Thank you very much!
George Gardiner
George Gardiner
00:15 13 May 26
Very happy with the service and the prices
Zoya Wells
Zoya Wells
01:47 12 May 26
Easily accessible and understanding
Michael Seage
Michael Seage
23:18 09 May 26
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Frequently asked questions

Where is Optical Superstore Inala located?

Find us inside Inala Plaza at Shop 18, right by Woolworths.

Is parking available at Optical Superstore Inala?

Parking is available all around the exterior of the centre, free for three hours. For best access to Optical Superstore, park off Corsair Avenue, and use the Aldi/Australia Post entrance. Or alternatively, enter via the Civic Centre.

Does Optical Superstore Inala offer diabetic eye tests?

Your independent optometrist at Inala can work in collaboration with your GP to provide annual diabetic DFE eye test services. Please let our staff know you are diabetic when you book the appointment. Most eye tests are bulk billed to Medicare.

My glasses are sitting uncomfortably – what can I do?

It’s best to avoid adjusting your glasses yourself, as this may lead to breakage. However, our helpful team are on-hand at Inala to provide complimentary adjustment services on your Optical Superstore frames. Appointments aren’t necessary, just come by the store next time you’re in Inala Plaza.

How do I claim for glasses on my private health fund?

Just bring your health fund card in-store, as well as your current prescription (if you didn’t have your eyes tested at Optical Superstore). We utilise HICAPS to swipe your card and claim for your eyewear on-the-spot. Detailed quotes including your provider’s contributions are also available.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.