Your SUPER SERVICE | SUPER SAVINGS are Ready Now

Meet the local vision technicians at The Optical Superstore, which offers a tailored experience and complete vision support to Hervey Bay families and beyond.

Are you seeking premium eyewear options tailored to the beautiful Hervey Bay lifestyle?

How about access to quality care and vision support with an independently operating optometrist offering bulk-billed eye tests who can assist with the early detection of eye conditions, including glaucoma, dry eye disease, and cataracts?

Comprehensive Eye Care | Hervey Bay Optometrist

  • Bulk-Billed Eye Tests
  • Superior Health Fund Savings
  • Local Leaders in Prescription Safety Eyewear
  • Prescription Contact Lens Consultations


At Optical Superstore, your eye test visit will be conducted by independently operating optometrists, ensuring straightforward support throughout the eye test process.

Optical Superstore provides the space equipped for your bulk-billed eye tests to be performed.

Comprehensive Eye Care | Hervey Bay Optometrist

  • Bulk-Billed Eye Tests
  • Superior Health Fund Savings
  • Local Leaders in Prescription Safety Eyewear
  • Prescription Contact Lens Consultations


At Optical Superstore, your eye test visit will be conducted by independently operating optometrists, ensuring straightforward support throughout the eye test process.

Optical Superstore provides the space equipped for your bulk-billed eye tests to be performed.

Total Family Care with Children's Optometrist

Meet the team of optometrists at Hervey Bay Optical Superstore, who will assist your family in achieving clarity and confidence.

  • Jay Wilk
  • Joanna Sim

With endorsement from QLD Children’s Hospital, your local Hervey Optometrists are ready to assist your young family. With myopia on the rise globally, take action today with a bulk-billed eye test.

Your local Hervey Bay Optometrist can assist you and your family with the following:

  • Timely and attentive support for ocular emergencies.
  • Great with children, offering nurturing vision care and supportive help for all ages.
  • GP reports, licensing, diabetic review, routine glaucoma and cataract review, and referrals for specialist appointments.
  • Therapeutically endorsed to provide prescriptions for eye-related medications.

Total Family Care with Children's Optometrist

Meet the team of optometrists at Hervey Bay Optical Superstore, who will assist your family in achieving clarity and confidence.

  • Jay Wilk
  • Joanna Sim

With endorsement from QLD Children’s Hospital, your local Hervey Optometrists are ready to assist your young family. With myopia on the rise globally, take action today with a bulk-billed eye test.

Your local Hervey Bay Optometrist can assist you and your family with the following:

  • Timely and attentive support for ocular emergencies.
  • Great with children, offering nurturing vision care and supportive help for all ages.
  • GP reports, licensing, diabetic review, routine glaucoma and cataract review, and referrals for specialist appointments.
  • Therapeutically endorsed to provide prescriptions for eye-related medications.

BOOK YOUR BULK-BILLED EYE TEST ONLINE TODAY

Bulk billing to Medicare for eye test services at Hervey Bay Optical Superstore ensures that your entire family’s eye care needs are seen, too, thoroughly and affordably.

Now, that’s real peace of mind!

Using Your Optical Benefits at Optical Superstore

If you’ve been looking to get the most out of your health fund coverage, are you familiar with our No & Low Gap Range?

With a wide selection of frame brands across our entire range, we ensure your Health Fund dollar stretches even further at Optical Superstore.

We are the proud preferred provider for several Health Funds:

But every Health Fund member with valid optical benefits is our SUPER special guest.
Check out our No & Low Gap Range today!

OFFERING:

Single-Vision Lenses

Indoor Lenses Designs

Multifocal Lenses

Anti-Reflective Coating (AR Multicoat)

Photochromic lens options

Polarised Prescription Sunglasses

Mid-Index Materials, offering thinner lens results

Hardcoated Lenses and UV-treated lens options

Massive selection of Optical Superstore brands & International designer brands in eyeglasses, frames, and sunglasses!

BOOK YOUR BULK-BILLED EYE TEST ONLINE TODAY

Bulk billing to Medicare for eye test services at Hervey Bay Optical Superstore ensures that your entire family’s eye care needs are seen, too, thoroughly and affordably.

Now, that’s real peace of mind!

Using Your Optical Benefits at Optical Superstore

If you’ve been looking to get the most out of your health fund coverage, are you familiar with our No & Low Gap Range?

With a wide selection of frame brands across our entire range, we ensure your Health Fund dollar stretches even further at Optical Superstore.

We are the proud preferred provider for several Health Funds:

But every Health Fund member with valid optical benefits is our SUPER special guest.
Check out our No & Low Gap Range today!

OFFERING:

Single-Vision Lenses

Indoor Lenses Designs

Multifocal Lenses

Anti-Reflective Coating (AR Multicoat)

Photochromic lens options

Polarised Prescription Sunglasses

Mid-Index Materials, offering thinner lens results

Hardcoated Lenses and UV-treated lens options

Massive selection of Optical Superstore brands & International designer brands in eyeglasses, frames, and sunglasses!

Prescription Contact Lens | Fit & Teach

Need contact lenses?
Let us help you find the perfect fit for your lifestyle. Whether you want to move away from eyewear and replace your glasses or switch things up occasionally, we’ve got you covered.

Expert Consultations for Your Perfect Contact Lens Fit
Learn how to:

  • Insert and remove contact lenses.
  • Keep your lenses clean and ready.
  • Store and care for your contact lenses.

Your initial eye test consultation is bulk billed, so book now!

BOOK YOUR CONTACT LENS EYE TEST TODAY

Did You Know?

Regarding prescription glasses, The Optical Superstore does not make prescription lenses. Instead, Optical Superstore let the best in the business manufacture each prescription as requested. We are proud to partner with Hoya Lens Australia.

Your Local Optical Team Offers Qualified Service and Support
Would you love friendly, professional input on frame selection and lens suggestions?

Frame Styling: Let us help you find frames that complement your look and lifestyle. With a passion for eyewear, you will be supported by qualified optical dispensers—an eyewear support team with a flair for matching faces to frames. Your eyes are in great hands with our local optical dispensing experts.

Aftercare Services: Do your current frames need a tune-up, or do your lenses need a thorough cleaning? Enjoy complimentary adjustments and cleaning for the life of your glasses. Drop on in for a bit of eyewear TLC.

Safety Glasses: We’re the OGs of PPE! We know safety eyewear and are your Safety Eyewear Superstore. Across the prescription safety glasses range, you’ll find:

  • Safety certification for every complete pair.
  • A varied selection of metal and plastic frame styles, catering for men and women across all industries.
  • Non-conductive safety frame styles featuring positive seals and adjustable head straps.
  • Polycarbonate and Trivex lens materials that provide medium impact resistance.

Come and check out our safety eyewear portfolio. Talk to us about pricing and contracts for the sole trader or the whole team.

Prime Location: Where are we? We’re conveniently located in the heart of Stockland, Hervey Bay. Our store address is Shop 113, Stockland Hervey Bay, 6 Central Avenue Hervey Bay, QLD.

Did You Know?

Regarding prescription glasses, The Optical Superstore does not make prescription lenses. Instead, Optical Superstore let the best in the business manufacture each prescription as requested. We are proud to partner with Hoya Lens Australia.

Your Local Optical Team Offers Qualified Service and Support
Would you love friendly, professional input on frame selection and lens suggestions?

Frame Styling: Let us help you find frames that complement your look and lifestyle. With a passion for eyewear, you will be supported by qualified optical dispensers—an eyewear support team with a flair for matching faces to frames. Your eyes are in great hands with our local optical dispensing experts.

Aftercare Services: Do your current frames need a tune-up, or do your lenses need a thorough cleaning? Enjoy complimentary adjustments and cleaning for the life of your glasses. Drop on in for a bit of eyewear TLC.

Safety Glasses: We’re the OGs of PPE! We know safety eyewear and are your Safety Eyewear Superstore. Across the prescription safety glasses range, you’ll find:

  • Safety certification for every complete pair.
  • A varied selection of metal and plastic frame styles, catering for men and women across all industries.
  • Non-conductive safety frame styles featuring positive seals and adjustable head straps.
  • Polycarbonate and Trivex lens materials that provide medium impact resistance.

Come and check out our safety eyewear portfolio. Talk to us about pricing and contracts for the sole trader or the whole team.

Prime Location: Where are we? We’re conveniently located in the heart of Stockland, Hervey Bay. Our store address is Shop 113, Stockland Hervey Bay, 6 Central Avenue Hervey Bay, QLD.

Our Services

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Glasses Frames

Glasses Frames

Browse Our Collection of Sunglasses. Try the Best Fit, durable, stylish and lightweight.

Learn more
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Prescription Sunglasses

Prescription Sunglasses

Browse Our Collection of Prescription Glasses. Hundreds of frames, try the Latest Styles.

Learn more
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Contact Lenses

Contact Lenses

Dailies, Fortnightlies or Monthlies, we have them all & more. Buy Contact Lenses Online.

Learn more
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Safety Glasses

Safety Glasses

Protect your eyes! We offer Safety eyewear in many different models and styles.

Learn more

Book Your Eye Test Today | Bulk-Billed Vision Support

So why wait? Book your eye test online now with our online booking program or call us at (07) 4194 1998 to book an eye test appointment with your local Hervey Bay optometrist.

Optical Superstore
Hervey Bay

Shop 113, Stockland Hervey Bay, 6 Central Ave, Hervey Bay QLD 4655

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 7:30 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 5:00 pm
Sunday Closed

Sunday and public holiday hours will vary. Please check with individual stores to confirm times.

Optical Superstore
Hervey Bay

Shop 113, Stockland Hervey Bay, 6 Central Ave, Hervey Bay QLD 4655

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 7:30 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 5:00 pm
Sunday Closed

Sunday and public holiday hours will vary. Please check with individual stores to confirm times.

Our customers
love us!

See what our satisfied customers
say about us.

Great experience! Elena is very patient and Professional.
苍闲喵
苍闲喵
07:36 02 Dec 24
To the gentleman who was working at the Waverley Gardens store the morning of 27th November. Thank you for providing fabulous customer service today. You replaced the screw that had fallen out of the arm hinge of my glasses. Thanks very much, it made my day 😊
Blue Topaz
Blue Topaz
02:18 27 Nov 24
Superb service - the kind lady repaired my sunglasses whilst I was part way into a long trip. Thank you so much.
Karen Crompton
Karen Crompton
01:19 26 Nov 24
Yesterday, while sleeping, I accidentally broke the nose pad on my glasses. Fortunately, I found this store. Their service attitude was excellent, and they had a wide range of products. The staff quickly helped me repair the damaged nose pad. I’m very grateful to them!
FENG BIN
FENG BIN
03:49 23 Nov 24
Amazing service. I have purchased 2 pair of prescription glasses from this store in the last few days.They were so helpful and made sure I was happy with my first pair before I ordered prescription sunglasses.Thank you Belinda and Trish.
Wendy Nicholson
Wendy Nicholson
06:02 21 Nov 24
Very friendly &helpful service I would recommend this business for your optical needs
Steven John Strudwick
Steven John Strudwick
21:34 15 Nov 24
Helpful staffGood service
glen birmingham
glen birmingham
04:25 15 Nov 24
So happy with my new glasses, they go above and beyond! Been going here for years and will continue in the future!
Daniel Hopper
Daniel Hopper
00:48 14 Nov 24
I have used this store for my last two pairs of glasses. I found the staff to be very friendly and super helpful in picking out my frames. I am very happy with the service in all aspects
Lesley Rankin
Lesley Rankin
06:14 13 Nov 24
I have attended this optical dispensary for a number of years. On every occasion I have found theproduct to be excellent and the customer service outstanding.
Darina Ryan
Darina Ryan
03:16 12 Nov 24
Fantastic customer service from Denise very caring and patient a credit to the store
Barry Hansen
Barry Hansen
03:06 12 Nov 24
top service, very friendly staff!
Charles L
Charles L
07:50 30 Oct 24
Went into this store today with broken glasses. Spoke to a lovely lady by the name of Anna. She helped fixed my glasses and gave me exceptional service. If I ever need new glasses I'll be coming to this store just to see Anna. 5/5 will come here again.
David Newman
David Newman
04:02 25 Oct 24
The optometrist I saw today (Alex) was not only extremely knowledgable & thorough, but also makes sure to take the time to explain things clearly after his assessment. Staff at desk were also very helpful and kind.
yohan V
yohan V
04:15 22 Oct 24
I purchased a pair of Jonathan Paul fitover sunglasses on the 25th of August 2023, so just after the 1 year warranty as advised by the manufacturer. I did misplace my receipt. However, the merchant copy was available as proof of purchase. This is my second pair of Jonathan Paul fitovers sunglasses that started to delaminate. Management was very understanding and, with their goodwill, gave me a full refund. I would not recommend anyone to buy the Jonathan Paul brand. However, I highly recommend The Optical Superstore at Mount Sheridan for their good customer service.
Andrew Pacak
Andrew Pacak
03:52 20 Oct 24
Rebecca the optometrist who works on Saturdays and who has looked after me for quite some time, is kind, caring, conscientious and knowledgeable.
John Woods
John Woods
07:04 19 Oct 24
Staff are well mannered and really appreciated the optometrist who did my eye tests she was well educated on multiple sclerosis and pituitary gland tumours in regards to my vision- thank you so much x
Ky Calnan
Ky Calnan
03:40 12 Oct 24
I was very impressed by the high standard of professionalism demonstrated during my visit. I particular a shout out to Shelley who went above and beyond in helping me select my new glasses.
Pamela Bottrill
Pamela Bottrill
10:59 10 Oct 24
Good service, prompt turn around and Jasmine the optometrist is competent and friendly.
Groucho Groucho
Groucho Groucho
00:07 06 Oct 24
I have been going to this store for 28 years and haven't had a problem.
Diane H
Diane H
04:43 05 Oct 24
Older gentleman behind the counter is an absolute legend! Has done a superb job straightening my contorted sunglass frames twice now, and even gave me a case to prevent it happening in future, for free! Outstanding customer service 👏
Ernie Golubev
Ernie Golubev
05:38 03 Oct 24
Friendly, approachable, knowledgeable and helpful
Leah
Leah
06:30 24 Sep 24
I have had trouble with getting glasses with the lens I need from other stores. I went to The Optical Superstore, Caneland. MACKAY.BEST Thing I could have done.I got 2 pair of glasses. (Reading and Distance). I can't fault either pair.Great service and help from everyone in the store. Highly recommend.
Ivan Blutcher
Ivan Blutcher
07:59 23 Sep 24
The nose pads on my glasses went missing, and after searching several stores without success, I finally found them here. Kayla even helped fix them—she was so nice! The service was amazing! I give them 5 stars ⭐️⭐️⭐️⭐️⭐️
Sheena Liao
Sheena Liao
13:26 20 Sep 24
Friendly service
Yang Zane
Yang Zane
05:56 09 Sep 24
Attended the store recently for an app with Alex the optometrist. Walked out of the app feeling super satisfied, everything was thoroughly explained unlike other places. The customer service from the ladies out the from was phenomenal, so polite, very helpful and walked out feeling really good and informed about my choices!
Rachel
Rachel
00:58 07 Sep 24
Very helpful staff member Jessica, and always happy to book with Julie the Optometrist who is so caring and lovely, she explains in detail all the different eye tests she performs during the appointment
Col Lee
Col Lee
00:43 07 Sep 24
Great customer service by Julia at the store!
Hadisurya Temmuyin
Hadisurya Temmuyin
03:58 06 Sep 24
I find the staff most accommodating and friendly, professional too. Store manager Melissa at the Tee Tree Plaza store was very helpful, courteous and respectful. Well done all at the store.
Giulio Bortolozzo
Giulio Bortolozzo
07:12 03 Sep 24
Thank you very much for seeing me so quickly this morning, re my ingrown eyelashes. I appreciate your care.
Narelle Smith
Narelle Smith
04:34 03 Sep 24
I have felt pressure at other optical stores to have unneeded tests and buy the top of the range glasses but TOS staff (Marion) have always made me feel welcome and their range of frames are very fairly priced and they have a good range.
Paul McGrath
Paul McGrath
01:24 02 Sep 24
The staff were very friendly and provided free replacement screws for my frame.
G “steel59” xie
G “steel59” xie
12:05 30 Aug 24
The ladies who work there are friendly helpful. great help in picking your glasses to suit your face well done optical ladies you are the bomb. In service thank you
Dianna Cole
Dianna Cole
03:44 27 Aug 24
Booked in to see optometrist here because I felt my sight (while wearing my contacts) wasn't as sharp as it should be. Staff helpfully fit me in on short notice and Michael efficiently updated my contact lens prescription.Amazing improvement
John Coffey
John Coffey
12:00 23 Aug 24
The staff were extremely helpful, I had a problem with my glass and they sorted it out within 30 minutes. Very happy to help me, nothing was a problem. Thank you
Maria King
Maria King
09:32 23 Aug 24
Was concerned that my preschooler needed glasses and had her eyes tested here. The optometrist who assessed her was professional and engaging with my shy child. In addition, the front desk ladies were so kind to my children - giving them stickers and keeping them busy whilst we picked out a frame/had them fitted. Highly recommended and thanks for the fantastic service!
Amanda Goh
Amanda Goh
12:06 22 Aug 24
The overall service at Optical Superstore Southgate Plaza exceeded my expectations. I walked away with a great pair of glasses and confidence in the care I received. I highly recommend this store and Michael Chao for anyone looking for quality eyewear and professional and friendly optometry services
katanya nitschke
katanya nitschke
10:09 22 Aug 24
Michael from The Optical Superstore provided the best optical experience I have ever had. He conducted my eye test with exceptional professionalism, making the entire appointment easy to understand. His explanations were clear and thorough. I highly recommend Michael for anyone seeking top-notch eye care!
Emma Heywood
Emma Heywood
08:07 22 Aug 24
Friendly knowledgeable optometrist Michael.Staff were helpful and very welcoming.
Brenton Wong
Brenton Wong
07:58 22 Aug 24
Highly recommend this Optical superstore in the sunnybank hills shopping mall.The staffs and team members were so helpful and kind.My optometrist Miss Thuy was so patient, caring&expertise on her field when she examined my eyes. When I am not quite sure about the terms which she used and tried to explain to me regarding my condition (she purposely asked for help from her colleagues as my translator ) to make sure I understood what she said.Im glad and gratitude what the great store did this for me as I’m so worried about my eyes at that moment.Big thanks.😊
WateVer911
WateVer911
09:16 15 Aug 24
Always helpful, friendly staff who know their stuff. I've been going there for years and they never disappoint.
Bob Blandford
Bob Blandford
02:46 14 Aug 24
From having a bad experience at Specsavers, I wasn't sure about another optical place, Howe the service here is excellent. Friendly, helpful and gave me correct glasses, patient with me choosing, helped me choose and took their time to go beyove and beyond. I was grieving also for my appointment, had a cry and the ladies were very kind to me. Highly recommend.
Tazzy Archer
Tazzy Archer
22:47 13 Aug 24
Park Beach Plaza store Coffs Harbour. Optometrist Rachael and her colleague Alinta were amazing. Solved double vision problems other discount & premium stores hadn’t. New readers & multifocal lenses are great, best I’ve had in at least 15 years. Frame selection & fitting not as good, had to replace one set. Overall great experience
Ted Fawle
Ted Fawle
03:18 13 Aug 24
Number 1 customer service. Friendly staff members. I came to ask for a screw on one of the nosepad that had been missing, they fixed it on the spot. Awesome👍
eva anggraini
eva anggraini
03:23 10 Aug 24
Had everything that the others don’t, great service and caring staff and the price was great too. Sort of place you would call in to say g’day if you were walking past, they were very welcoming.
Steven Wicker
Steven Wicker
07:44 08 Aug 24
After several frustrating weeks of researching and checking out different optometrists, I visited Sunnybank Hills Optical Superstore. Staff were friendly and helpful, and the gentleman who served me had an eye for detail, and provided exceptional service. He was eminently qualified, knowledgeable, experienced, personable, witty, respectful, and professional. He treated me as an individual, focusing on my optical needs, allowing plenty of time, and helping me to choose spectacles that suited me. So, I am very happy with my choice and enormously grateful that I was able to obtain what I needed in a timely manner.
Hope Brock
Hope Brock
03:45 02 Aug 24
This store was very helpful to my needs and made my experience comfortable. The worker Liam was really friendly, attentive and optimistic:)Great to see some workers with a genuine smile on their face.
Linda T
Linda T
12:07 26 Jul 24
Definitely happy and overjoyed with the care and attention to detail luke and the team at shell harbour optical store provided
Mat Pullin
Mat Pullin
01:04 23 Jul 24
I have to acknowledge the staff at The Optical Superstore Stocklands in Hervey Bay, firstly for their service but also their attention to detail. The staff spent time to ensure I was happy with the product purchased. Highly recommended.
Colin Jones
Colin Jones
04:14 21 Jul 24
Very happy with the service I received, definitely be going back to them in the future..
Jason Nichol
Jason Nichol
21:29 14 Jul 24
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