We accept ALL health fund members

Comprehensive Eye Care with The Optical Superstore in Gilles Plains

Your SUPER SERVICE | SUPER SAVINGS are
Ready Now

Your SUPER SERVICE | SUPER SAVINGS are Ready Now

With a wide range of international eyewear brands, designer-inspired styles and market-leading technology in prescription lenses for all your lifestyle needs, Optical Superstore, Gilles Plains, has all your customer service and value-saving solutions for clear vision—ready now!

And we don’t just provide prescription glasses, sunglasses, and contact lenses.

Optical Superstore
Gilles Plains

Shop T54, Gilles Plains Shopping Centre, 575 North East Road, Gilles Plains SA 5086, Australia
Phone : (08) 8261 2711

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 7:00 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 5:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Optical Superstore
Gilles Plains

Shop T54, Gilles Plains Shopping Centre, 575 North East Road, Gilles Plains SA 5086, Australia
Phone : (08) 8261 2711

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 7:00 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 5:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Looking for an Optometrist in Gilles Plains?

Did you know? For decades, the Optical Superstore has provided ongoing vision care and eye health services with bulk-billed eye testing with Medicare.

The Optical Superstore at Gilles Plains provides room for independently practising optometrists to perform comprehensive eye tests focused on bringing your vision to life. Meet full-time optometrist Helen Tran and the optical/retail team devoted to quality eye care.

Everyday SUPER SERVICE | EYE TESTING

We are dedicated to delivering unrivalled service every day.

Regular eye tests for thorough vision care are the stepping stone to preventing, identifying, and monitoring these and other eye conditions—we warmly invite you to get in touch today to book a bulk-billed eye test for each family member.

Everyday SUPER SERVICE | EYE TESTING

We are dedicated to delivering unrivalled service every day.

Regular eye tests for thorough vision care are the stepping stone to preventing, identifying, and monitoring these and other eye conditions—we warmly invite you to get in touch today to book a bulk-billed eye test for each family member.

Everyday SUPER SERVICE | EYEWEAR SOLUTIONS

Personalised care continues once you step out of the eye test room. With industry-trained expertise, you have access to some of the most brilliant minds in the eyewear game—a team of qualified dispensing staff who love eyewear.

At Optical Superstore, Gilles Plains, you’ll receive tailored support for:

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Expert guidance on frames

Selecting glasses frames doesn’t have to be a chore—we ensure it won’t be. With open discussions surrounding your budget, style, lifestyle, and prescription needs, you’ll have the support of trained optical retail assistants, qualified optical dispensers, and optical mechanics and technicians to find the perfect eyewear that compliments your vision needs and look.

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Aftercare and Adjustments

Eyewear support doesn’t end once you get your glasses home, either! Our after-sales services are complementary, including frame adjustments and eyewear cleaning for the life of your glasses. We ensure your eyeglasses stay in tip-top condition—drop by for aftercare support and eyewear adjustments.

Everyday SUPER SAVINGS

Our mission is to consistently offer Australian families true-blue value for money on prescription eyewear, contact lenses, and sunglasses solutions. We aim for this achievement in three specific ways:

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Comprehensive options across our No & Low Gap Range

At Optical Superstore, Gilles Plains, we ensure your Health Fund dollar stretches further with more frame options and prescription lens options, resulting in a rich variety of choices for every family member within your health fund benefit structure.

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Establishing a position as a market leader in multifocal lenses

No two people are the same—just as no two pairs of eyes are the same. We reflect this understanding by how we cater to your specific needs for multifocal lenses. A prescription lens design that can be tailored from the ground up—to keep up with your multi-tasking needs, occupational requirements, and unique lifestyle. With the most competitive price points and value available in Australia’s optical/retail industry, this understanding and technology are at your fingertips.

Multifocal Lenses | The Optical Superstore Way

As we strive to be a market leader in multifocal lenses, we’ve developed a simple yet effective approach: combining a range of leading lens technologies available in Australia with SUPER price points.

At Optical Superstore Gilles Plains, we don’t just settle for three tiers of multifocal lenses and leave it to you to guess which one is best. We’ve curated a portfolio of lenses from which we match the ideal lens choice to you as the wearer based on function and lifestyle demands.

This high level of attention to detail increases wearer success, ensuring increased satisfaction and benefit and unlocking your vision potential!

OUR SERVICES

Your Vision Journey with Gilles Plains Starts Now

And this is simply the beginning. At Optical Superstore, Gilles Plains, we are also here for the contact lens wearers, ensuring access to leading brands in prescription contact lenses.

We are also proud of our growing range of wrap-design sunglasses for prescription and non-prescription sunnies.

We also have your eyes protected with our portfolio of certified safety eyewear, glasses, and prescription goggles, offering safety eyewear packages for yourself or your entire industrial team. As your local prescription safety eyewear specialist, your eyes are in safe hands.

As an Australian optical/retail business—100% wholly Australian-owned—we know what Aussie households demand from their vision solutions. Book an eye test online now and experience our Super Service | Super Savings, Optical Superstore difference.

Perhaps you’d rather call the Gilles Plains store with an enquiry or curious question? Get in touch below; we’re ready to chat!

(08) 8261 2711 GILLES PLAINS OPTICAL SUPERSTORE

OUR CUSTOMERS LOVE US!

See what our satisfied customers say about us.

“We were recommended to visit Micheal, and thank goodness, what a true gentleman! He was kind, helpful, informative, gentle, and gave my daughter hope and understanding….

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Outstanding service from Sophie who looked after my purchase of new lenses and had a wealth of knowledge regarding any questions I had.Highly recommend.
Todd Wheeler
Todd Wheeler
04:40 01 Aug 26
The nicest staff, very helpfulThey will make sure you have the correct eyeware to suit you.
Leanne Nayler
Leanne Nayler
03:39 01 Aug 26
Excellent service and friendly staff. Highly recommend optical Superstore Toowoomba for your next set of glasses and vision test.
Michelle Anderson
Michelle Anderson
03:14 01 Aug 26
My uncle broke his frames beyond repair while on holiday, we went to a few other optometrists who couldn’t help. The staff working here immediately tried to help and began searching for a frame that would fit and managed to find one for his 30 year old glasses. The frame price was very reasonable and cheap and the staff working chucked in the case for free. We couldn’t have been happier with the service we got from the staff
Georgia Evans
Georgia Evans
02:01 01 Aug 26
Very helpful for my sunglasses, thanks !
vero heriot
vero heriot
01:48 01 Aug 26
I’m very happy with the professional services I received from Optical Superstore at Hilton Plaza, I was served by Sophie, she was nice, very helpful, dealing friendly and professionally, thank Sophie, Regards, Michael Eskarous
mechel besada
mechel besada
01:01 01 Aug 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
06:16 31 Jul 26
I called in to the store to seek assistance to repair my driving glasses, which had again lost a pin. Manager Andrew repaired them immediately at no charge! Great customer service! Thank you! I can now drive my car home as we live interstate
Rosemary McDowell
Rosemary McDowell
04:01 31 Jul 26
Bianca is always so lovely and helpful with every appointment. Even when we don’t have appointments, she is so warm and willing to chat about things regarding our glasses. The staff are very lucky to have her as a manager!
Gabriella Burgess
Gabriella Burgess
00:37 30 Jul 26
Lovely experience today. Thanks team. You rock!
Tennielle Hammersley
Tennielle Hammersley
11:55 29 Jul 26
I have been a loyal customer of this optical store for years, and it truly stands out as the best on the coast. The staff is not only friendly but also incredibly knowledgeable about their products. They take the time to understand my needs and always provide excellent service. Whether it’s selecting the perfect pair of glasses or getting advice on lens options, I always leave feeling satisfied. I highly recommend this shop to anyone in need of quality optical services!
Ana Rocha
Ana Rocha
06:38 28 Jul 26
Good service nice staff
Snow
Snow
22:54 27 Jul 26
Very cool and friendly people who can assist you with any issues and suggestions and they will go to any lengths to help you and does the work before time and one of the best optical stores because I have seen places where they can’t even adjust the power properly🤓😎🥸The optometrist is very knowledgeable and professional person 🧍‍♂️I’m very impressed and satisfied.
Great customer service and solid range of frames to choose from
Warwick HVAC
Warwick HVAC
06:43 23 Jul 26
Kindly helping and extremely good experience. 很好的经历👍
lee yang
lee yang
05:09 22 Jul 26
Amazing service and hostility, good price.
Hawar Sabah
Hawar Sabah
07:09 21 Jul 26
I have been with this company for over 20 years and with this store for over 5 years or so. I always get excellent service from them and it is always fun to talk with the staff in the store. More importantly I talked to them about a friend who had an eye probllem, and they dealt with situation within hours. Well done and thanks
Chris Papadopoulos
Chris Papadopoulos
02:51 21 Jul 26
I had a great experience at Optical Superstore. The team fixed my glasses free of charge after they became bent on the sides, which I really appreciated. They were friendly, professional, and provided excellent customer service. It was a quick and hassle-free experience. I highly recommend Optical Superstore to anyone looking for reliable and helpful eye care.
Trisha Cabanig
Trisha Cabanig
22:40 19 Jul 26
For many years I struggled with cloudy vision and dry eyes. I had seen several different optometrists over that time, but never really felt I understood what was causing the problem. That changed when I met Vamsi at Deception Bay.Vamsi was incredibly thorough with the examination, took the time to explain everything clearly, and helped me understand the underlying issue rather than just treating the symptoms. He recommended IPL treatment as the best option.I've now completed two IPL sessions and have already noticed a significant improvement in my vision clarity and overall eye comfort. It's made a real difference to my daily life.I highly recommend Vamsi to anyone experiencing dry eye or vision issues. His professionalism, knowledge, and genuine care are outstanding, and I'm very grateful for the improvement I've experienced.
Wayne_B
Wayne_B
02:44 17 Jul 26
Lost my nose pad thing on my glasses and got it replaced glasses cleaned and readjust in no time! Also with an exceptional deal!!!!
rexson tse
rexson tse
23:25 16 Jul 26
Ivy is awesome and went above and beyond to fix my glasses! She is talented and i am very happy with the customer service i received.
Ragamithiran
Ragamithiran
03:05 12 Jul 26
Ivy provided excellent customer service and fixed my friends glasses in less than 30 mins. Fantastic
Thiraj Ramamoorthi
Thiraj Ramamoorthi
03:05 12 Jul 26
Mel and Ivy are superb, Ivy helped us fixing up some glasses that we believed were unfixable. Super talented and amazing staff and customer service.
Adarsh Anil Kumar
Adarsh Anil Kumar
03:03 12 Jul 26
Thuy was very knowledgeable, professional and efficient. I took my son there, and she was very good and friendly with him.
Bonnie Ho
Bonnie Ho
00:46 11 Jul 26
Wonderful customer service! I had my glasses cleaned, adjusted, and new frames ordered. It took me quite a while to find the frame I liked both in-store and online; they patiently helped me until I was sure of my choice. They were respectful and courteous!
Tuki Muzariri
Tuki Muzariri
07:19 09 Jul 26
I had damaged my glasses frame and they were twisted. I went in and spoke to the amazing Charlie. She straightened my frames for me so I could see again and was so kind. Thank you so much! Great service.
Aaron McKay
Aaron McKay
02:54 07 Jul 26
Great Service & Wide Selection! ⭐⭐⭐⭐⭐​I had a fantastic experience choosing my new glasses here. The staff are incredibly knowledgeable and superb at what they do, making sure I never felt rushed throughout the entire process. They have a wide range of high-quality frames and excellent lens options to choose from, all very well priced.​The whole process was friendly, relaxed, and genuinely enjoyable from start to finish. Thank you so much—I highly recommend them!
Chase Miller
Chase Miller
23:35 06 Jul 26
Love their range of frames! Staff is decent too ❤️
Aleena ata
Aleena ata
11:41 06 Jul 26
I have been going to Optical Superstore Casuarina for more than 10 years, since then the quality of service has always been great. Optometrist and staff are attentive and will never rush your appointment even they are at their busiest. Most of the time you can get your glasses same day which is amazing!!! Thank you Optical Superstore 😊
Ivanya Cunanan
Ivanya Cunanan
12:40 03 Jul 26
Thank you so much to the lovely team! One of the screws in my glasses fell out, and another optical store refused to fix them because I hadn’t bought the glasses there. Even though my glasses weren’t purchased from your store, you kindly found the right screw, repaired them for me, and didn’t charge me anything. I really appreciate your kindness and excellent customer service. Highly recommended!
Millie
Millie
00:07 01 Jul 26
I had an excellent experience at Casuarina Square branch! The staff were friendly, professional, and took the time to help me choose the perfect pair of glasses. A special shout-out to Marivic for helping me find the perfect frame at a very reasonable price and for always providing such thoughtful and attentive service.The eye examination was thorough, and everything was explained clearly, making the whole process easy and comfortable. The store has a fantastic selection of frames, and the customer service was outstanding from start to finish.I highly recommend this optical shop to anyone looking for quality eyewear, affordable prices, and exceptional customer service.
Vhonz Coppock
Vhonz Coppock
09:28 27 Jun 26
Much better than Eye Q
Ian
Ian
09:35 22 Jun 26
Friendly and prompt service. Highly recommend.
Shelley Nielson
Shelley Nielson
05:18 18 Jun 26
Gillian has the patience of a saint, and should win the award of the year. She is kind, patient, helpful and so easy to deal with.
Debbie McGregor
Debbie McGregor
03:37 12 Jun 26
Amazing serviceThey fix my glasses quick and very professional
Belal Mazlom
Belal Mazlom
06:21 11 Jun 26
Great service the person who served me today Sat 6th June (wish I could remember her name) was excellent great advice and arranged new prescription and repaired my sunglasses arms, amazing job better than new, will be coming back for new sunglasses in July. Thank you again
Colin Billington
Colin Billington
07:49 06 Jun 26
I had an excellent experience here. The staff were welcoming, professional, and made me feel comfortable from the moment I arrived. The optometrist was thorough, knowledgeable, and took the time to explain everything clearly. The eye examination was comprehensive, and I felt confident that my eye health was being well looked after. I highly recommend this practice to anyone looking for quality eye care in Port Macquarie.
Barbara Smith
Barbara Smith
05:10 05 Jun 26
I cannot speak highly enough of the team at Optical Superstore Yeppoon.Katie, the Optometrist, was absolutely exceptional. From the moment I walked in, it was clear that she genuinely cared about my eye health and overall wellbeing. She went far above and beyond anything I have experienced with previous optometrists, taking the time to thoroughly investigate my condition, research multiple treatment and management options, and explain everything in a way that was easy to understand. Her knowledge, professionalism, and genuine compassion were outstanding. She never made me feel rushed and her reassurance throughout the process was incredibly comforting during what could have been a stressful situation.The front of house ladies, were equally amazing. When it came time to choose new glasses, they took incredible care to find the best possible lens options for my prescription. Thanks to their expertise, my new lenses are thinner, clearer, and more comfortable than any glasses I’ve owned before. They also have a fantastic eye for style and helped me choose frames that look great without breaking the bank. I walked away with glasses that are both stylish and affordable, and I couldn’t be happier with the result.The level of customer service, professionalism, and genuine care from both Kate and the team was second to none. It’s rare to find people who are so passionate about helping their customers and who take such pride in what they do. I would recommend Optical Superstore Yeppoon to anyone looking for outstanding eye care and exceptional service.Thank you both for making what is usually a routine appointment such a positive and memorable experience.
Benclay_au
Benclay_au
05:08 05 Jun 26
As a big consumer of Prescription Sunglasses and regular glasses, I tried the Optical Superstore in Ainslie Place CANBERRA, and was very impressed. I have a weird prescription and graded focus lenses. The lenses and service were the equal best I've had over 5 countries and 30 years. Perfect progressive shading and focus. Very impressed and I will return. Fred looked after me and knows what he's doing. Very nice people as well.They're a little out of the way but still only 150m from Canberra Centre towards Canberra Theatre.Store Location: Canberra Superstore - Ainslie place
Craig Andrews
Craig Andrews
02:57 02 Jun 26
A huge shout out to the optical technician who...near closing time replaced both arms of my prescription sunnies.... best crew ever! Casuarina Shopping Square, Optical Superstore, One stop shop.xox
Joan
Joan
21:44 26 May 26
Friendly, helpful staff and all straightforward. Had some glasses reglazed to fix prescription.
Phill Jones
Phill Jones
03:55 23 May 26
Very friendly service, Unlike some private stores. The optician was friendly and thorough. Ordered glasses straight away and at over half the cost of my previous ones. Left the business feeling very happy. I was treated with care and respect. Highly recommend this business.
amanda enzi
amanda enzi
01:28 23 May 26
absolutely epic staff and awesome customer service
Robyn Brown
Robyn Brown
00:46 23 May 26
Excellent service!
Sophie Jin
Sophie Jin
06:54 22 May 26
very professional. first time for bifocals. glasses fit great and focus is spot on. cheers. price was not scary even for my cert safety glasses. cheers
Peter Russo
Peter Russo
07:05 20 May 26
Excellent service. Just went back again this year for my annual optician visit. Would not go anywhere else. Jas is great - very professional optomettist. Thank you
Anthony Clarke
Anthony Clarke
04:17 19 May 26
Great service, I walked in with no appointment with an irritated eye, the friendly staff booked me in almost immediately - The female optometrist Ya Weng was amazing, careful, gentle and found the cause of the problem and the relief was immediate! And medicare covered the cost just as an extra bonus. So grateful, I highly recommend the Optical Superstore
Astrid Whatmore
Astrid Whatmore
03:22 16 May 26
Very friendly staff helped me with a missing screw in my sunglasses for no charge. Thank you very much!
George Gardiner
George Gardiner
00:15 13 May 26
Very happy with the service and the prices
Zoya Wells
Zoya Wells
01:47 12 May 26
Easily accessible and understanding
Michael Seage
Michael Seage
23:18 09 May 26
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Optical Superstore Gilles Plains

Excellent Eyewear and Expert Care across North-East Adelaide

Address

Shop T54, Gilles Plains Shopping Centre, 575 North East Road, Gilles Plains SA 5086

Phone

(08) 8261 2711

OPENING HOURS

Monday

9:00 am – 5:30 pm

Tuesday

9:00 am – 5:30 pm

Wednesday

9:00 am – 5:30 pm

Thursday

9:00 am – 7:00 pm

Friday

9:00 am – 5:30 pm

Saturday

9:00 am – 5:00 pm

Sunday

CLOSED

Closed Sundays and All Public Holidays.

VISION SUPPORT IN GILLES PLAINS SHOPPING CENTRE

Optical Superstore is proudly 100% Australian owned and operated.

Conveniently located in Gilles Plains Shopping Centre, Optical Superstore is dedicated to supplying high-quality prescription eyewear and expert eyecare to Adelaide. Regular eye tests are essential for ensuring crisp vision, as well as screening for diseases such as diabetes, glaucoma, cataracts, and macular degeneration.

Optical Superstore Gilles Plains provides room for independently practising optometrists to perform comprehensive eye tests with your eye health as a priority. Most eye tests are bulk billed to Medicare.

We accept all major health funds and offer incredible deals with the goal of helping you get the most value for your optical entitlements. Explore affordable multifocal glasses, prescription sunglasses, safety glasses, contact lenses, and much more. Our enthusiastic team at Gilles Plains are eager to assist and committed as ever to our Super Service & Super Savings guarantee.

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

Express yourself with a new frame from Optical Superstore Gilles Plains. We offer amazing deals on frames of all colours, shapes and sizes, so you can find the design for your budget and style. Let our team of optical dispensers assist you in discovering a style you’ll feel confident and comfortable in.

With our 50% Off Your Second Pair deal, it’s easy to keep a spare pair of frames on hand for an emergency or a simple style change. Affordable eyewear makes clear vision accessible to all Australians, which is why we pride ourselves on our Super Service & Super Savings promise. 

Wide Range of Frames

Discover high-quality, affordable frames in an unbelievable range of colours and styles, featuring designs from world-renowned international brands.

Personalised Service

Staff at Gilles Plains are eager to listen to your individual lifestyle needs in order to cater specifically to your wardrobe and everyday activities.

Complimentary Aftercare

Come by with your Optical Superstore frames for a complimentary clean and adjustment, as well as advice on keeping your frames in optimal condition.

Optical Superstore Gilles Plains works closely with Hoya Australia to provide great prescription lenses, including exemplary multifocal options at affordable prices. Speak to our team about anything from blue block glasses and photochromic lenses to polarised sunglasses and protective lens coatings. We are here to provide you with all the knowledge and service you require.

Hoya’s MiYOSMART lenses are leading the way in innovative lens design. This revolutionary technology works to slow the progression of myopia (short-sightedness) in children while providing them with the sharp vision they need to excel. Speak to your independent optometrist at Optical Superstore Gilles Plains for more information on managing myopia in your child.

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

Optical Superstore Gilles Plains welcomes ALL private health fund members with optical extras! Access a wide range of lens features and frame designs within our Low Gap Range, and benefit from outstanding eyewear with minimal out-of-pocket costs.

Book an appointment today or bring your current prescription and health fund card in to Gilles Plains today for a detailed quote. We use HICAPS to process claims on-the-spot for an effortless experience.

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVES US!

Outstanding service from Sophie who looked after my purchase of new lenses and had a wealth of knowledge regarding any questions I had.Highly recommend.
Todd Wheeler
Todd Wheeler
04:40 01 Aug 26
The nicest staff, very helpfulThey will make sure you have the correct eyeware to suit you.
Leanne Nayler
Leanne Nayler
03:39 01 Aug 26
Excellent service and friendly staff. Highly recommend optical Superstore Toowoomba for your next set of glasses and vision test.
Michelle Anderson
Michelle Anderson
03:14 01 Aug 26
My uncle broke his frames beyond repair while on holiday, we went to a few other optometrists who couldn’t help. The staff working here immediately tried to help and began searching for a frame that would fit and managed to find one for his 30 year old glasses. The frame price was very reasonable and cheap and the staff working chucked in the case for free. We couldn’t have been happier with the service we got from the staff
Georgia Evans
Georgia Evans
02:01 01 Aug 26
Very helpful for my sunglasses, thanks !
vero heriot
vero heriot
01:48 01 Aug 26
I’m very happy with the professional services I received from Optical Superstore at Hilton Plaza, I was served by Sophie, she was nice, very helpful, dealing friendly and professionally, thank Sophie, Regards, Michael Eskarous
mechel besada
mechel besada
01:01 01 Aug 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
06:16 31 Jul 26
I called in to the store to seek assistance to repair my driving glasses, which had again lost a pin. Manager Andrew repaired them immediately at no charge! Great customer service! Thank you! I can now drive my car home as we live interstate
Rosemary McDowell
Rosemary McDowell
04:01 31 Jul 26
Bianca is always so lovely and helpful with every appointment. Even when we don’t have appointments, she is so warm and willing to chat about things regarding our glasses. The staff are very lucky to have her as a manager!
Gabriella Burgess
Gabriella Burgess
00:37 30 Jul 26
Lovely experience today. Thanks team. You rock!
Tennielle Hammersley
Tennielle Hammersley
11:55 29 Jul 26
I have been a loyal customer of this optical store for years, and it truly stands out as the best on the coast. The staff is not only friendly but also incredibly knowledgeable about their products. They take the time to understand my needs and always provide excellent service. Whether it’s selecting the perfect pair of glasses or getting advice on lens options, I always leave feeling satisfied. I highly recommend this shop to anyone in need of quality optical services!
Ana Rocha
Ana Rocha
06:38 28 Jul 26
Good service nice staff
Snow
Snow
22:54 27 Jul 26
Very cool and friendly people who can assist you with any issues and suggestions and they will go to any lengths to help you and does the work before time and one of the best optical stores because I have seen places where they can’t even adjust the power properly🤓😎🥸The optometrist is very knowledgeable and professional person 🧍‍♂️I’m very impressed and satisfied.
Great customer service and solid range of frames to choose from
Warwick HVAC
Warwick HVAC
06:43 23 Jul 26
Kindly helping and extremely good experience. 很好的经历👍
lee yang
lee yang
05:09 22 Jul 26
Amazing service and hostility, good price.
Hawar Sabah
Hawar Sabah
07:09 21 Jul 26
I have been with this company for over 20 years and with this store for over 5 years or so. I always get excellent service from them and it is always fun to talk with the staff in the store. More importantly I talked to them about a friend who had an eye probllem, and they dealt with situation within hours. Well done and thanks
Chris Papadopoulos
Chris Papadopoulos
02:51 21 Jul 26
I had a great experience at Optical Superstore. The team fixed my glasses free of charge after they became bent on the sides, which I really appreciated. They were friendly, professional, and provided excellent customer service. It was a quick and hassle-free experience. I highly recommend Optical Superstore to anyone looking for reliable and helpful eye care.
Trisha Cabanig
Trisha Cabanig
22:40 19 Jul 26
For many years I struggled with cloudy vision and dry eyes. I had seen several different optometrists over that time, but never really felt I understood what was causing the problem. That changed when I met Vamsi at Deception Bay.Vamsi was incredibly thorough with the examination, took the time to explain everything clearly, and helped me understand the underlying issue rather than just treating the symptoms. He recommended IPL treatment as the best option.I've now completed two IPL sessions and have already noticed a significant improvement in my vision clarity and overall eye comfort. It's made a real difference to my daily life.I highly recommend Vamsi to anyone experiencing dry eye or vision issues. His professionalism, knowledge, and genuine care are outstanding, and I'm very grateful for the improvement I've experienced.
Wayne_B
Wayne_B
02:44 17 Jul 26
Lost my nose pad thing on my glasses and got it replaced glasses cleaned and readjust in no time! Also with an exceptional deal!!!!
rexson tse
rexson tse
23:25 16 Jul 26
Ivy is awesome and went above and beyond to fix my glasses! She is talented and i am very happy with the customer service i received.
Ragamithiran
Ragamithiran
03:05 12 Jul 26
Ivy provided excellent customer service and fixed my friends glasses in less than 30 mins. Fantastic
Thiraj Ramamoorthi
Thiraj Ramamoorthi
03:05 12 Jul 26
Mel and Ivy are superb, Ivy helped us fixing up some glasses that we believed were unfixable. Super talented and amazing staff and customer service.
Adarsh Anil Kumar
Adarsh Anil Kumar
03:03 12 Jul 26
Thuy was very knowledgeable, professional and efficient. I took my son there, and she was very good and friendly with him.
Bonnie Ho
Bonnie Ho
00:46 11 Jul 26
Wonderful customer service! I had my glasses cleaned, adjusted, and new frames ordered. It took me quite a while to find the frame I liked both in-store and online; they patiently helped me until I was sure of my choice. They were respectful and courteous!
Tuki Muzariri
Tuki Muzariri
07:19 09 Jul 26
I had damaged my glasses frame and they were twisted. I went in and spoke to the amazing Charlie. She straightened my frames for me so I could see again and was so kind. Thank you so much! Great service.
Aaron McKay
Aaron McKay
02:54 07 Jul 26
Great Service & Wide Selection! ⭐⭐⭐⭐⭐​I had a fantastic experience choosing my new glasses here. The staff are incredibly knowledgeable and superb at what they do, making sure I never felt rushed throughout the entire process. They have a wide range of high-quality frames and excellent lens options to choose from, all very well priced.​The whole process was friendly, relaxed, and genuinely enjoyable from start to finish. Thank you so much—I highly recommend them!
Chase Miller
Chase Miller
23:35 06 Jul 26
Love their range of frames! Staff is decent too ❤️
Aleena ata
Aleena ata
11:41 06 Jul 26
I have been going to Optical Superstore Casuarina for more than 10 years, since then the quality of service has always been great. Optometrist and staff are attentive and will never rush your appointment even they are at their busiest. Most of the time you can get your glasses same day which is amazing!!! Thank you Optical Superstore 😊
Ivanya Cunanan
Ivanya Cunanan
12:40 03 Jul 26
Thank you so much to the lovely team! One of the screws in my glasses fell out, and another optical store refused to fix them because I hadn’t bought the glasses there. Even though my glasses weren’t purchased from your store, you kindly found the right screw, repaired them for me, and didn’t charge me anything. I really appreciate your kindness and excellent customer service. Highly recommended!
Millie
Millie
00:07 01 Jul 26
I had an excellent experience at Casuarina Square branch! The staff were friendly, professional, and took the time to help me choose the perfect pair of glasses. A special shout-out to Marivic for helping me find the perfect frame at a very reasonable price and for always providing such thoughtful and attentive service.The eye examination was thorough, and everything was explained clearly, making the whole process easy and comfortable. The store has a fantastic selection of frames, and the customer service was outstanding from start to finish.I highly recommend this optical shop to anyone looking for quality eyewear, affordable prices, and exceptional customer service.
Vhonz Coppock
Vhonz Coppock
09:28 27 Jun 26
Much better than Eye Q
Ian
Ian
09:35 22 Jun 26
Friendly and prompt service. Highly recommend.
Shelley Nielson
Shelley Nielson
05:18 18 Jun 26
Gillian has the patience of a saint, and should win the award of the year. She is kind, patient, helpful and so easy to deal with.
Debbie McGregor
Debbie McGregor
03:37 12 Jun 26
Amazing serviceThey fix my glasses quick and very professional
Belal Mazlom
Belal Mazlom
06:21 11 Jun 26
Great service the person who served me today Sat 6th June (wish I could remember her name) was excellent great advice and arranged new prescription and repaired my sunglasses arms, amazing job better than new, will be coming back for new sunglasses in July. Thank you again
Colin Billington
Colin Billington
07:49 06 Jun 26
I had an excellent experience here. The staff were welcoming, professional, and made me feel comfortable from the moment I arrived. The optometrist was thorough, knowledgeable, and took the time to explain everything clearly. The eye examination was comprehensive, and I felt confident that my eye health was being well looked after. I highly recommend this practice to anyone looking for quality eye care in Port Macquarie.
Barbara Smith
Barbara Smith
05:10 05 Jun 26
I cannot speak highly enough of the team at Optical Superstore Yeppoon.Katie, the Optometrist, was absolutely exceptional. From the moment I walked in, it was clear that she genuinely cared about my eye health and overall wellbeing. She went far above and beyond anything I have experienced with previous optometrists, taking the time to thoroughly investigate my condition, research multiple treatment and management options, and explain everything in a way that was easy to understand. Her knowledge, professionalism, and genuine compassion were outstanding. She never made me feel rushed and her reassurance throughout the process was incredibly comforting during what could have been a stressful situation.The front of house ladies, were equally amazing. When it came time to choose new glasses, they took incredible care to find the best possible lens options for my prescription. Thanks to their expertise, my new lenses are thinner, clearer, and more comfortable than any glasses I’ve owned before. They also have a fantastic eye for style and helped me choose frames that look great without breaking the bank. I walked away with glasses that are both stylish and affordable, and I couldn’t be happier with the result.The level of customer service, professionalism, and genuine care from both Kate and the team was second to none. It’s rare to find people who are so passionate about helping their customers and who take such pride in what they do. I would recommend Optical Superstore Yeppoon to anyone looking for outstanding eye care and exceptional service.Thank you both for making what is usually a routine appointment such a positive and memorable experience.
Benclay_au
Benclay_au
05:08 05 Jun 26
As a big consumer of Prescription Sunglasses and regular glasses, I tried the Optical Superstore in Ainslie Place CANBERRA, and was very impressed. I have a weird prescription and graded focus lenses. The lenses and service were the equal best I've had over 5 countries and 30 years. Perfect progressive shading and focus. Very impressed and I will return. Fred looked after me and knows what he's doing. Very nice people as well.They're a little out of the way but still only 150m from Canberra Centre towards Canberra Theatre.Store Location: Canberra Superstore - Ainslie place
Craig Andrews
Craig Andrews
02:57 02 Jun 26
A huge shout out to the optical technician who...near closing time replaced both arms of my prescription sunnies.... best crew ever! Casuarina Shopping Square, Optical Superstore, One stop shop.xox
Joan
Joan
21:44 26 May 26
Friendly, helpful staff and all straightforward. Had some glasses reglazed to fix prescription.
Phill Jones
Phill Jones
03:55 23 May 26
Very friendly service, Unlike some private stores. The optician was friendly and thorough. Ordered glasses straight away and at over half the cost of my previous ones. Left the business feeling very happy. I was treated with care and respect. Highly recommend this business.
amanda enzi
amanda enzi
01:28 23 May 26
absolutely epic staff and awesome customer service
Robyn Brown
Robyn Brown
00:46 23 May 26
Excellent service!
Sophie Jin
Sophie Jin
06:54 22 May 26
very professional. first time for bifocals. glasses fit great and focus is spot on. cheers. price was not scary even for my cert safety glasses. cheers
Peter Russo
Peter Russo
07:05 20 May 26
Excellent service. Just went back again this year for my annual optician visit. Would not go anywhere else. Jas is great - very professional optomettist. Thank you
Anthony Clarke
Anthony Clarke
04:17 19 May 26
Great service, I walked in with no appointment with an irritated eye, the friendly staff booked me in almost immediately - The female optometrist Ya Weng was amazing, careful, gentle and found the cause of the problem and the relief was immediate! And medicare covered the cost just as an extra bonus. So grateful, I highly recommend the Optical Superstore
Astrid Whatmore
Astrid Whatmore
03:22 16 May 26
Very friendly staff helped me with a missing screw in my sunglasses for no charge. Thank you very much!
George Gardiner
George Gardiner
00:15 13 May 26
Very happy with the service and the prices
Zoya Wells
Zoya Wells
01:47 12 May 26
Easily accessible and understanding
Michael Seage
Michael Seage
23:18 09 May 26
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Frequently asked questions

Where is Optical Superstore Gilles Plains located?

Find us at Shop T54 within Gilles Plains Shopping Centre at 575 North East Road, Gilles Plains.

Is there parking available at Gilles Plains Shopping Centre?

The centre has over 450 free carpark spaces for your convenience.

How does MiYOSMART slow myopia in children?

MiYOSMART is the name of a speciality lens from Hoya, designed to slow the progress of short-sightedness in children.

This revolutionary lens design utilises a honeycomb-shaped treatment area which provides a focus zone for clear vision alongside a defocused zone which manages myopia. Placed within a normal glasses frame, MiYOSMART technology is kid-friendly and will benefit them long into the future.

What is Optical Superstore’s complimentary aftercare service?

Complimentary aftercare and adjustments in included in the purchase of your Optical Superstore frames. Come by next time you’re nearby for a free adjustment to keep your frames comfortable around your ears and nose, and a clean to maintain streak-free lenses.

Do I need to update my prescription before buying new glasses?

Your glasses prescription expires every two years, and you will require a new eye test before purchasing new glasses, even if you feel your vision has not changed.

If you have noticed changes in your vision, even before your prescription expires, it is always beneficial to have an eye test and update your results. Most eye tests are bulk billed to Medicare.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.