We accept ALL health fund members

Comprehensive Eye Care with The Optical Superstore in Gilles Plains

Your SUPER SERVICE | SUPER SAVINGS are
Ready Now

Your SUPER SERVICE | SUPER SAVINGS are Ready Now

With a wide range of international eyewear brands, designer-inspired styles and market-leading technology in prescription lenses for all your lifestyle needs, Optical Superstore, Gilles Plains, has all your customer service and value-saving solutions for clear vision—ready now!

And we don’t just provide prescription glasses, sunglasses, and contact lenses.

Optical Superstore
Gilles Plains

Shop T54, Gilles Plains Shopping Centre, 575 North East Road, Gilles Plains SA 5086, Australia
Phone : (08) 8261 2711

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 7:00 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 5:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Optical Superstore
Gilles Plains

Shop T54, Gilles Plains Shopping Centre, 575 North East Road, Gilles Plains SA 5086, Australia
Phone : (08) 8261 2711

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 7:00 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 5:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Looking for an Optometrist in Gilles Plains?

Did you know? For decades, the Optical Superstore has provided ongoing vision care and eye health services with bulk-billed eye testing with Medicare.

The Optical Superstore at Gilles Plains provides room for independently practising optometrists to perform comprehensive eye tests focused on bringing your vision to life. Meet full-time optometrist Helen Tran and the optical/retail team devoted to quality eye care.

Everyday SUPER SERVICE | EYE TESTING

We are dedicated to delivering unrivalled service every day.

Regular eye tests for thorough vision care are the stepping stone to preventing, identifying, and monitoring these and other eye conditions—we warmly invite you to get in touch today to book a bulk-billed eye test for each family member.

Everyday SUPER SERVICE | EYE TESTING

We are dedicated to delivering unrivalled service every day.

Regular eye tests for thorough vision care are the stepping stone to preventing, identifying, and monitoring these and other eye conditions—we warmly invite you to get in touch today to book a bulk-billed eye test for each family member.

Everyday SUPER SERVICE | EYEWEAR SOLUTIONS

Personalised care continues once you step out of the eye test room. With industry-trained expertise, you have access to some of the most brilliant minds in the eyewear game—a team of qualified dispensing staff who love eyewear.

At Optical Superstore, Gilles Plains, you’ll receive tailored support for:

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Expert guidance on frames

Selecting glasses frames doesn’t have to be a chore—we ensure it won’t be. With open discussions surrounding your budget, style, lifestyle, and prescription needs, you’ll have the support of trained optical retail assistants, qualified optical dispensers, and optical mechanics and technicians to find the perfect eyewear that compliments your vision needs and look.

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Aftercare and Adjustments

Eyewear support doesn’t end once you get your glasses home, either! Our after-sales services are complementary, including frame adjustments and eyewear cleaning for the life of your glasses. We ensure your eyeglasses stay in tip-top condition—drop by for aftercare support and eyewear adjustments.

Everyday SUPER SAVINGS

Our mission is to consistently offer Australian families true-blue value for money on prescription eyewear, contact lenses, and sunglasses solutions. We aim for this achievement in three specific ways:

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Comprehensive options across our No & Low Gap Range

At Optical Superstore, Gilles Plains, we ensure your Health Fund dollar stretches further with more frame options and prescription lens options, resulting in a rich variety of choices for every family member within your health fund benefit structure.

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Establishing a position as a market leader in multifocal lenses

No two people are the same—just as no two pairs of eyes are the same. We reflect this understanding by how we cater to your specific needs for multifocal lenses. A prescription lens design that can be tailored from the ground up—to keep up with your multi-tasking needs, occupational requirements, and unique lifestyle. With the most competitive price points and value available in Australia’s optical/retail industry, this understanding and technology are at your fingertips.

Multifocal Lenses | The Optical Superstore Way

As we strive to be a market leader in multifocal lenses, we’ve developed a simple yet effective approach: combining a range of leading lens technologies available in Australia with SUPER price points.

At Optical Superstore Gilles Plains, we don’t just settle for three tiers of multifocal lenses and leave it to you to guess which one is best. We’ve curated a portfolio of lenses from which we match the ideal lens choice to you as the wearer based on function and lifestyle demands.

This high level of attention to detail increases wearer success, ensuring increased satisfaction and benefit and unlocking your vision potential!

OUR SERVICES

Your Vision Journey with Gilles Plains Starts Now

And this is simply the beginning. At Optical Superstore, Gilles Plains, we are also here for the contact lens wearers, ensuring access to leading brands in prescription contact lenses.

We are also proud of our growing range of wrap-design sunglasses for prescription and non-prescription sunnies.

We also have your eyes protected with our portfolio of certified safety eyewear, glasses, and prescription goggles, offering safety eyewear packages for yourself or your entire industrial team. As your local prescription safety eyewear specialist, your eyes are in safe hands.

As an Australian optical/retail business—100% wholly Australian-owned—we know what Aussie households demand from their vision solutions. Book an eye test online now and experience our Super Service | Super Savings, Optical Superstore difference.

Perhaps you’d rather call the Gilles Plains store with an enquiry or curious question? Get in touch below; we’re ready to chat!

(08) 8261 2711 GILLES PLAINS OPTICAL SUPERSTORE

OUR CUSTOMERS LOVE US!

See what our satisfied customers say about us.

“We were recommended to visit Micheal, and thank goodness, what a true gentleman! He was kind, helpful, informative, gentle, and gave my daughter hope and understanding….

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Received the Best Customer Service from two staff members (Female & Male - sorry didn’t get their names) at the Capalaba Central Optical Superstore recently (early September 2026)…Walked in to get my reading glasses arm fix. I was willing to pay for the new screw for my reading glasses and the two staff members offered to fix my glasses for straight away & for free. They also gave me a free glasses case. They were both friendly and very happy to help me without wanting any payment. I come from a retail background of 30 years which I also took pride in providing excellent service to everyone. It was wonderful to experience good old fashion friendly customer service which I thought had died…but the lovely two staff members in the afternoon displayed excellent customer service! Thank you both so much! Cheers Kim Bertolacci
Kim Bertolacci
Kim Bertolacci
06:40 02 Oct 26
5 star service at a great price
Timmy Arnold
Timmy Arnold
07:32 01 Oct 26
Scott provided excellent service to me as a good long term customer of the brand and the shop. He showed creativity and great skill in helping me by fitting old lenses into new frames to save me money and help me have as many functional pairs as possible. So very useful and helpful for my busy life as a mum of young twin babies!THANK YOU very much optical superstore Booragoon!!!Thank you Scott!
Kim Zeneth Counsellor
Kim Zeneth Counsellor
03:48 01 Oct 26
Professional options and very good service
Robert Matthew
Robert Matthew
03:28 01 Oct 26
Deb was so helpful and kind. She really went above and beyond to help me find the right glasses for myself. If I could give more stars I would ⭐️
Isabel Westrup
Isabel Westrup
02:16 30 Sep 26
All of the team at this store are AMAZING!They have supported me as I lived in another city and would send me any new glasses to living back in town starting my new journey to wearing contacts.They have gone above and beyond to assist me as I nervously trialed options until I we tound the right ones for me.This took a few sessions and they weren’t happy until I was happy and secure with them.They have given me great advice over the phone or as I have “popped” by with a question.I would highly recommend this store to everyone who is looking for quality professionals and caring people.
Sharon
Sharon
02:57 29 Sep 26
Luke was extremely kind enough to help me find an optometrist in the area as they did not have one on site for the day. He was so kind and patient and ensured I had a plan to resolve a timely issue. He is such a great asset to the team and I couldn’t thank him enough.
Sarah G
Sarah G
07:44 28 Sep 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
07:05 28 Sep 26
I have been a Optical Superstore client for over 15 years. I recently moved from GC to the local Area. The service, friendliness and quality of care is extremely high imo from this team.Optometrist was very thorough & explained much more than previous yearly Diabetic appointments. Service staff are very helpful (Lady & Guy) + adjusted my new glasses to fit neatly. Also received a ‘Care for Glasses’ info form as well to assist aftercare. BUT best part was from a Wed apt, to get the new prescription glasses on the following Monday - Wow outstanding turnaround time.Very happy I made the decision to go to Deception Bay Optical Superstore. And Again ThankU for a fantastic service experience ✅
ASJ Smith
ASJ Smith
05:39 28 Sep 26
5 star for the blonde, curly hair young lady that helped repair my glasses that the OPSM failed to do so.Totally forgot to ask her name. Keep up the good work. Than you so much.
Maria C
Maria C
03:35 26 Sep 26
I had bought some glasses from specsavers .but I'd broke them they had refused to fix them for me.so I went in this store they where brilliant they fixed my glasses in five minutes.its hard to find good people but deb and Ella Jane where amazing I can't say enough about them .thank you you have a customer for life.x
Ste Mellumba
Ste Mellumba
01:11 26 Sep 26
Excellent customer care and support, the optometrist was extremely friendly and helpful. The customer staff are extremely helpful and very friendly. My glasses were back with in 5 days and I’m very pleased with them. Great prices I have multifocal and tint and covering as well. I’ve been coming back to Optical Superstore for years and went to Morayfield before Deception Bay store.
Les Reeves
Les Reeves
08:33 24 Sep 26
I am traveling around Australia solo . I had a disaster with my glasses , the frames were totally smashed just prior to leaving Sydney for Darwin. I was lucky enough to have chosen this location by chance,to help. I went directly there from the airport. The gentleman was fantastic, very kind and sympathetic, I can barely see without glasses. He wasn't able to fix the frames, understandly so, they were toast and I knew it. He, and the lady also there, put a lot of effort into finding a frame that would work with my lenses. Thankfully they did. Now I can at least see Australia! Thank you so much, you were outstanding, from a very happy Canadian!
Sharon Green
Sharon Green
19:24 22 Sep 26
Recently had Henry at Morayfield checked my eyes. Wow the most professional service and explanation I have ever had! Also Jo assisted me with glasses choice after and similar outstanding service! Congratulations OPS Morayfield.PhilipWoorim
Philip Jones
Philip Jones
23:17 21 Sep 26
Really happy with the professional and friendly service. The staff are incredible and super helpful and the range of glasses they have are great! Highly recommend 👌
Gulin Kemal
Gulin Kemal
07:39 21 Sep 26
Great service. Lovely helpful staff
Debra Dawson
Debra Dawson
21:23 18 Sep 26
Excellent store to deal with staff are very and the Asian optometrist who has previously checked my eyes is excellent too. Thank you for help
John Boroevich
John Boroevich
10:37 18 Sep 26
Always the best choice of frames - not all the same like other stores! Also great service!
Kerrie Arnaud
Kerrie Arnaud
05:08 17 Sep 26
I highly recommend Optical Superstore Glen Waverley.The Crew there is super efficient ,helpful and a pleasure to deal with.Order processing for new glasses for two people was smooth and prompt and I left the store assured that should I have any issues whatsoever, they are just a phone call away.I’ll be back next time I’m due for any eye testing and new glasses.Thank you Optical Superstore
Annette Morris
Annette Morris
01:07 17 Sep 26
The Optical Superstore on Sturt Rd is second to none...excellent service from every staff member who I dealt with - highly recommend them. Thankyou!
Marg Millar
Marg Millar
04:31 15 Sep 26
One of the lens in my glasses was loose so I popped in to Brookside Optical Superstore. They fixed the lens, replaced the nose pads and cleaned my glasses, making them good as new and at no cost. Thank you!
Sue Hammond
Sue Hammond
23:49 14 Sep 26
At the beginning of the year - my husband and I walked out with 5 pairs of prescription glasses for $500. We had different styles and brands. The service was exceptional !!! The variety of glasses next level !Our professional testing was also helpful and a very comfortable experience !!!
Jools Munro
Jools Munro
06:34 14 Sep 26
Gr8 services and consulting
Peter Barker
Peter Barker
06:27 14 Sep 26
Exceptional service
Wizard Of OZ
Wizard Of OZ
02:59 14 Sep 26
Excellent service and the staff are extremely helpful.
Sallyann McCartney
Sallyann McCartney
14:44 10 Sep 26
I highly recommend the DBay store, The service provided by Angela,Tiana and optometrist whose name I unfortunately didn’t take note of, was exceptional.
Linda Horner
Linda Horner
10:03 10 Sep 26
Lori, thank you for being kind, patient, and highly professional. I appreciate not only your guidance but also the way you increased my understanding of my eye health and the routine treatment I should consider.
Senu Senna
Senu Senna
03:04 10 Sep 26
I went their south gate plaza store and the ladies in there were amazing they helped me out by fixing my glasses while I waited and then said it was no charge for the repair.That sort of customer service is why I keep coming back to the same store to buy my new glasses.It's awesome to see some businesses still give good customer service.
William Parker
William Parker
01:07 09 Sep 26
Very friendly staff, great range of frames and very easy to make appointments.
Lance Bell
Lance Bell
00:28 09 Sep 26
I can't speak highly enough of the Optical Superstore at Deception Bay. I booked an optometrist appointment having experienced a sudden onset of double and blurred vision. The optometrist was the most thorough I have ever experienced & compiled a completed report from the tests conducted which was later accessed by Hospital Doctors. After eliminating various medical events, I returned for a follow up appointment to receive corrective lenses & spectacles. The counter staff there were absolutely outstanding. My new glasses arrived early, fitted perfectly & my vision has now been restored to 100% at the minimum cost to yours truly. Thank you Optical Superstore Deception Bay 😊
Chris Q
Chris Q
20:39 08 Sep 26
Always a great experience going to Grand Central Toowoomba - Michelle Hill is so professional.
None None (Nonesence)
None None (Nonesence)
07:55 07 Sep 26
All of the staff here at the Mt Sheridan Plaza store are amazing. Super friendly and helpful. Love my new glasses, the prescription for my eyesight is perfect, I can read so much better now! The optometrist I saw really took her time in assessing me and working out what would work best for my eyesight. Such a lovely lady aswell. The cost was very reasonable. They have a great selection of frames to choose from. Highly recommend this store!
Simone Winders
Simone Winders
02:10 03 Sep 26
Service is 110% , everyone went out of their way to assist me with the whole process in getting 2 new pairs of glasses. Product excellent .
graham parrant
graham parrant
06:10 02 Sep 26
Great service. Friendly professional staff and my new glasses are thus far proving to be excellent
Mike Drewer
Mike Drewer
21:40 01 Sep 26
Such an incredible team! I was assisted by Mitra at reception and Jo for my appointment - both super helpful and friendly!
Yifei LI
Yifei LI
07:13 01 Sep 26
The Optical Superstore at Taigum is my go-to store for wonderful optometrists and staff, a great range, and excellent prices.
Catherine Buckley
Catherine Buckley
06:50 01 Sep 26
Extremely knowledgeable and friendly staff. They make buying new glasses fun! I wouldn’t go anywhere else.
Julie Stenklev
Julie Stenklev
03:30 01 Sep 26
Always happy with the service and help from the Optom & staff when I have to get a new script & glasses 👓
Wendy Lund
Wendy Lund
00:04 01 Sep 26
Thanks for the good service provided!
Km
Km
06:43 31 Aug 26
Very Good Service. 👍👍🎉🎉
Jin Yang Lee
Jin Yang Lee
06:41 31 Aug 26
My husband Roy was so very impressed with the service of Joseph the Optician and Jenny in the store at Australia Fair. They were so welcoming and professional in assisting him. He is delighted with his new glasses and highly recommends The Optical Superstore Australia Fair.He says thank you to you both. 🤓
Jill Fallon
Jill Fallon
06:08 31 Aug 26
I had a great experience here and wanted to recognize the manager's service going above and beyond the expectation to fulfill my request.Keep up the great works and see you soon again.
Ali Amirikhah
Ali Amirikhah
12:56 28 Aug 26
Just like to shout out to the awesomeDr phoebe shou she is amazing. Excellent service. Excellent service from the whole staff friendly helpful
Lolee E
Lolee E
02:08 28 Aug 26
Great experience. Steven did a thorough examination and a vast choice for frames. Highly recommended
Therese Tilyard
Therese Tilyard
10:09 27 Aug 26
I had an issue with my glasses breaking, so dropped in to see Fred at Optical Superstore in Canberra centre, on the off-chance he could help. Even though I'm not a regular customer, he went above and beyond to fix them. And they're better than before they broke. He was so kind and obliging that I will definitely be returning.
Sally Green
Sally Green
04:18 26 Aug 26
I had a fantastic experience with The Optical Superstore! The service is top-notch, and the optometrist is exceptionally professional. I got my eyes tested last week and was extremely impressed by their attentiveness and great service attitude. I picked up my new glasses today and was genuinely blown away—they are super comfortable to wear and the vision is crystal clear.
Mallika H'ng
Mallika H'ng
02:48 25 Aug 26
The kindest most decent folks. I’m in town visiting and in an unfamiliar room in the middle of the night managed to step on my specs. These delightful folks took my specs in and a half hour later they were repaired, good as new. I tried to pay them but they refused payment. The world needs more Optical superstores. Thank you 🙏 🙏
Claude Caron
Claude Caron
02:30 25 Aug 26
Friendly and helpful service as always. Great range of frames too!
Robyn Kennedy
Robyn Kennedy
05:52 24 Aug 26
Was great experience purchasing from hillton optical superstore,I had one of the nicest lady offering me tons of options,explaining what is the best options,tintined the glasses twice to meet my needs,thannk you for everything!
Lana Yan
Lana Yan
06:02 22 Aug 26
Very happy with my service at the Southgate plaza store. For both myself and my Daughter.I'd recommend OS to anyone needing Optical care.Thanks team.Andy. W 🙂
Mini Mad
Mini Mad
06:43 20 Aug 26
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Optical Superstore Gilles Plains

Excellent Eyewear and Expert Care across North-East Adelaide

Optical Superstore Gilles Plains

Address

Shop T54, Gilles Plains Shopping Centre, 575 North East Road, Gilles Plains SA 5086

Phone

(08) 8261 2711

OPENING HOURS

Monday

9:00 am – 5:30 pm

Tuesday

9:00 am – 5:30 pm

Wednesday

9:00 am – 5:30 pm

Thursday

9:00 am – 7:00 pm

Friday

9:00 am – 5:30 pm

Saturday

9:00 am – 5:00 pm

Sunday

CLOSED

Closed Sundays and All Public Holidays.

VISION SUPPORT IN GILLES PLAINS SHOPPING CENTRE

Optical Superstore is proudly 100% Australian owned and operated.

Conveniently located in Gilles Plains Shopping Centre, Optical Superstore is dedicated to supplying high-quality prescription eyewear and expert eyecare to Adelaide. Regular eye tests are essential for ensuring crisp vision, as well as screening for diseases such as diabetes, glaucoma, cataracts, and macular degeneration.

Optical Superstore Gilles Plains provides room for independently practising optometrists to perform comprehensive eye tests with your eye health as a priority. Most eye tests are bulk billed to Medicare.

We accept all major health funds and offer incredible deals with the goal of helping you get the most value for your optical entitlements. Explore affordable multifocal glasses, prescription sunglasses, safety glasses, contact lenses, and much more. Our enthusiastic team at Gilles Plains are eager to assist and committed as ever to our Super Service & Super Savings guarantee.

Photophobia—light sensitivity—is common among migraine sufferers. Bright sunlight, harsh indoor lighting, and screen glare can all intensify discomfort. The right lens design can help soften those triggers.

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

Express yourself with a new frame from Optical Superstore Gilles Plains. We offer amazing deals on frames of all colours, shapes and sizes, so you can find the design for your budget and style. Let our team of optical dispensers assist you in discovering a style you’ll feel confident and comfortable in.

With our 50% Off Your Second Pair deal, it’s easy to keep a spare pair of frames on hand for an emergency or a simple style change. Affordable eyewear makes clear vision accessible to all Australians, which is why we pride ourselves on our Super Service & Super Savings promise. 

Wide Range of Frames

Discover high-quality, affordable frames in an unbelievable range of colours and styles, featuring designs from world-renowned international brands.

Personalised Service

Staff at Gilles Plains are eager to listen to your individual lifestyle needs in order to cater specifically to your wardrobe and everyday activities.

Complimentary Aftercare

Come by with your Optical Superstore frames for a complimentary clean and adjustment, as well as advice on keeping your frames in optimal condition.

Optical Superstore Gilles Plains works closely with Hoya Australia to provide great prescription lenses, including exemplary multifocal options at affordable prices. Speak to our team about anything from blue block glasses and photochromic lenses to polarised sunglasses and protective lens coatings. We are here to provide you with all the knowledge and service you require.

Hoya’s MiYOSMART lenses are leading the way in innovative lens design. This revolutionary technology works to slow the progression of myopia (short-sightedness) in children while providing them with the sharp vision they need to excel. Speak to your independent optometrist at Optical Superstore Gilles Plains for more information on managing myopia in your child.

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

Optical Superstore Gilles Plains welcomes ALL private health fund members with optical extras! Access a wide range of lens features and frame designs within our Low Gap Range, and benefit from outstanding eyewear with minimal out-of-pocket costs.

Book an appointment today or bring your current prescription and health fund card in to Gilles Plains today for a detailed quote. We use HICAPS to process claims on-the-spot for an effortless experience.

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVE US!

Received the Best Customer Service from two staff members (Female & Male - sorry didn’t get their names) at the Capalaba Central Optical Superstore recently (early September 2026)…Walked in to get my reading glasses arm fix. I was willing to pay for the new screw for my reading glasses and the two staff members offered to fix my glasses for straight away & for free. They also gave me a free glasses case. They were both friendly and very happy to help me without wanting any payment. I come from a retail background of 30 years which I also took pride in providing excellent service to everyone. It was wonderful to experience good old fashion friendly customer service which I thought had died…but the lovely two staff members in the afternoon displayed excellent customer service! Thank you both so much! Cheers Kim Bertolacci
Kim Bertolacci
Kim Bertolacci
06:40 02 Oct 26
5 star service at a great price
Timmy Arnold
Timmy Arnold
07:32 01 Oct 26
Scott provided excellent service to me as a good long term customer of the brand and the shop. He showed creativity and great skill in helping me by fitting old lenses into new frames to save me money and help me have as many functional pairs as possible. So very useful and helpful for my busy life as a mum of young twin babies!THANK YOU very much optical superstore Booragoon!!!Thank you Scott!
Kim Zeneth Counsellor
Kim Zeneth Counsellor
03:48 01 Oct 26
Professional options and very good service
Robert Matthew
Robert Matthew
03:28 01 Oct 26
Deb was so helpful and kind. She really went above and beyond to help me find the right glasses for myself. If I could give more stars I would ⭐️
Isabel Westrup
Isabel Westrup
02:16 30 Sep 26
All of the team at this store are AMAZING!They have supported me as I lived in another city and would send me any new glasses to living back in town starting my new journey to wearing contacts.They have gone above and beyond to assist me as I nervously trialed options until I we tound the right ones for me.This took a few sessions and they weren’t happy until I was happy and secure with them.They have given me great advice over the phone or as I have “popped” by with a question.I would highly recommend this store to everyone who is looking for quality professionals and caring people.
Sharon
Sharon
02:57 29 Sep 26
Luke was extremely kind enough to help me find an optometrist in the area as they did not have one on site for the day. He was so kind and patient and ensured I had a plan to resolve a timely issue. He is such a great asset to the team and I couldn’t thank him enough.
Sarah G
Sarah G
07:44 28 Sep 26
• A Guardian Through Light and Shadow: Encountering the Clearest View in Twenty Years at Wagga WaggaFor everyone, eyes are not only windows to the world but also bonds to the warmth of life. However, finding a truly "clear, comfortable, and satisfying" pair of glasses sometimes requires a long wait. For over twenty years, I've traversed different visual landscapes until I stepped into Optical Superstore in Wagga Wagga, where the long-sought clarity and tranquility finally found its home.This is not just an eyewear store, but a haven filled with warmth and responsibility.A Warm Encounter: CharlieEvery time I opened the door, the first thing that caught my eye was Charlie's bright and beautiful smile, as fresh as sunshine. Her enthusiasm and professionalism have a magical power to soothe any anxiety.From a warm welcome and patient registration to guiding me through every step of the fitting process, Charlie infused a strong sense of responsibility and professional ethics into every detail of her work. She not only possesses excellent communication skills and a friendly, approachable demeanor, efficiently and systematically arranging eye exams, follow-up appointments, and lens pickups, but also demonstrates a thorough understanding of the basics of various types of eyeglasses. In her, I saw an extreme passion for her work and genuine care for her customers. She is not only one of the most beautiful and kindest people I've ever met, but also the warmest "first impression" of this store.A Solid Backbone for Vision Health: StevenIf Charlie's smile is a ray of warm sunshine, then optometrist Steven's superb medical skills and noble medical ethics are the strongest shield for my eye health.Steven is not only an optometrist, but also a "general practitioner" and "guardian" of our eye health. From initial consultation and accurate refraction to a comprehensive eye health examination, he meticulously assessed my vision in every aspect. Throughout the process, he not only patiently explained the test results but also offered heartwarming professional advice on preventing myopia and daily eye care. His personalized vision care plan, tailored just for me, and those comfortable yet protective glasses, allowed me to experience unprecedented clarity and freedom for the first time in over twenty years. Meeting such a compassionate optometrist was an immense stroke of luck.Upholding a Local Commitment: "Super Service and Super Discounts"Behind this exceptional personal experience lies Optical Superstore's unwavering commitment since 1989.As a 100% Australian-owned and operated company, Optical Superstore adheres to the philosophy that "Your vision is our vision." From high-quality frames starting at just $58, to Medicare-reimbursed eye exams; from an inclusive team of over 300 employees across Australia, to their social responsibility in funding the Bond University Aboriginal Medicine Scholarship—they exemplify true affordability, accessibility, and responsibility through their actions.At Optical Superstore in Wagga Wagga, I experienced not only incredible savings, but also a perfect blend of top quality and exceptional service.Clear vision can reshape the colors of life, while outstanding service warms the heart. Thank you Charlie for his kindness, thank you Steven for his attentive care, and thank you to Optical Superstore for its more than thirty years of quiet dedication to the Australian community. Here, clarity is not just a word, but a tangible happiness.December 2025
E A
E A
07:05 28 Sep 26
I have been a Optical Superstore client for over 15 years. I recently moved from GC to the local Area. The service, friendliness and quality of care is extremely high imo from this team.Optometrist was very thorough & explained much more than previous yearly Diabetic appointments. Service staff are very helpful (Lady & Guy) + adjusted my new glasses to fit neatly. Also received a ‘Care for Glasses’ info form as well to assist aftercare. BUT best part was from a Wed apt, to get the new prescription glasses on the following Monday - Wow outstanding turnaround time.Very happy I made the decision to go to Deception Bay Optical Superstore. And Again ThankU for a fantastic service experience ✅
ASJ Smith
ASJ Smith
05:39 28 Sep 26
5 star for the blonde, curly hair young lady that helped repair my glasses that the OPSM failed to do so.Totally forgot to ask her name. Keep up the good work. Than you so much.
Maria C
Maria C
03:35 26 Sep 26
I had bought some glasses from specsavers .but I'd broke them they had refused to fix them for me.so I went in this store they where brilliant they fixed my glasses in five minutes.its hard to find good people but deb and Ella Jane where amazing I can't say enough about them .thank you you have a customer for life.x
Ste Mellumba
Ste Mellumba
01:11 26 Sep 26
Excellent customer care and support, the optometrist was extremely friendly and helpful. The customer staff are extremely helpful and very friendly. My glasses were back with in 5 days and I’m very pleased with them. Great prices I have multifocal and tint and covering as well. I’ve been coming back to Optical Superstore for years and went to Morayfield before Deception Bay store.
Les Reeves
Les Reeves
08:33 24 Sep 26
I am traveling around Australia solo . I had a disaster with my glasses , the frames were totally smashed just prior to leaving Sydney for Darwin. I was lucky enough to have chosen this location by chance,to help. I went directly there from the airport. The gentleman was fantastic, very kind and sympathetic, I can barely see without glasses. He wasn't able to fix the frames, understandly so, they were toast and I knew it. He, and the lady also there, put a lot of effort into finding a frame that would work with my lenses. Thankfully they did. Now I can at least see Australia! Thank you so much, you were outstanding, from a very happy Canadian!
Sharon Green
Sharon Green
19:24 22 Sep 26
Recently had Henry at Morayfield checked my eyes. Wow the most professional service and explanation I have ever had! Also Jo assisted me with glasses choice after and similar outstanding service! Congratulations OPS Morayfield.PhilipWoorim
Philip Jones
Philip Jones
23:17 21 Sep 26
Really happy with the professional and friendly service. The staff are incredible and super helpful and the range of glasses they have are great! Highly recommend 👌
Gulin Kemal
Gulin Kemal
07:39 21 Sep 26
Great service. Lovely helpful staff
Debra Dawson
Debra Dawson
21:23 18 Sep 26
Excellent store to deal with staff are very and the Asian optometrist who has previously checked my eyes is excellent too. Thank you for help
John Boroevich
John Boroevich
10:37 18 Sep 26
Always the best choice of frames - not all the same like other stores! Also great service!
Kerrie Arnaud
Kerrie Arnaud
05:08 17 Sep 26
I highly recommend Optical Superstore Glen Waverley.The Crew there is super efficient ,helpful and a pleasure to deal with.Order processing for new glasses for two people was smooth and prompt and I left the store assured that should I have any issues whatsoever, they are just a phone call away.I’ll be back next time I’m due for any eye testing and new glasses.Thank you Optical Superstore
Annette Morris
Annette Morris
01:07 17 Sep 26
The Optical Superstore on Sturt Rd is second to none...excellent service from every staff member who I dealt with - highly recommend them. Thankyou!
Marg Millar
Marg Millar
04:31 15 Sep 26
One of the lens in my glasses was loose so I popped in to Brookside Optical Superstore. They fixed the lens, replaced the nose pads and cleaned my glasses, making them good as new and at no cost. Thank you!
Sue Hammond
Sue Hammond
23:49 14 Sep 26
At the beginning of the year - my husband and I walked out with 5 pairs of prescription glasses for $500. We had different styles and brands. The service was exceptional !!! The variety of glasses next level !Our professional testing was also helpful and a very comfortable experience !!!
Jools Munro
Jools Munro
06:34 14 Sep 26
Gr8 services and consulting
Peter Barker
Peter Barker
06:27 14 Sep 26
Exceptional service
Wizard Of OZ
Wizard Of OZ
02:59 14 Sep 26
Excellent service and the staff are extremely helpful.
Sallyann McCartney
Sallyann McCartney
14:44 10 Sep 26
I highly recommend the DBay store, The service provided by Angela,Tiana and optometrist whose name I unfortunately didn’t take note of, was exceptional.
Linda Horner
Linda Horner
10:03 10 Sep 26
Lori, thank you for being kind, patient, and highly professional. I appreciate not only your guidance but also the way you increased my understanding of my eye health and the routine treatment I should consider.
Senu Senna
Senu Senna
03:04 10 Sep 26
I went their south gate plaza store and the ladies in there were amazing they helped me out by fixing my glasses while I waited and then said it was no charge for the repair.That sort of customer service is why I keep coming back to the same store to buy my new glasses.It's awesome to see some businesses still give good customer service.
William Parker
William Parker
01:07 09 Sep 26
Very friendly staff, great range of frames and very easy to make appointments.
Lance Bell
Lance Bell
00:28 09 Sep 26
I can't speak highly enough of the Optical Superstore at Deception Bay. I booked an optometrist appointment having experienced a sudden onset of double and blurred vision. The optometrist was the most thorough I have ever experienced & compiled a completed report from the tests conducted which was later accessed by Hospital Doctors. After eliminating various medical events, I returned for a follow up appointment to receive corrective lenses & spectacles. The counter staff there were absolutely outstanding. My new glasses arrived early, fitted perfectly & my vision has now been restored to 100% at the minimum cost to yours truly. Thank you Optical Superstore Deception Bay 😊
Chris Q
Chris Q
20:39 08 Sep 26
Always a great experience going to Grand Central Toowoomba - Michelle Hill is so professional.
None None (Nonesence)
None None (Nonesence)
07:55 07 Sep 26
All of the staff here at the Mt Sheridan Plaza store are amazing. Super friendly and helpful. Love my new glasses, the prescription for my eyesight is perfect, I can read so much better now! The optometrist I saw really took her time in assessing me and working out what would work best for my eyesight. Such a lovely lady aswell. The cost was very reasonable. They have a great selection of frames to choose from. Highly recommend this store!
Simone Winders
Simone Winders
02:10 03 Sep 26
Service is 110% , everyone went out of their way to assist me with the whole process in getting 2 new pairs of glasses. Product excellent .
graham parrant
graham parrant
06:10 02 Sep 26
Great service. Friendly professional staff and my new glasses are thus far proving to be excellent
Mike Drewer
Mike Drewer
21:40 01 Sep 26
Such an incredible team! I was assisted by Mitra at reception and Jo for my appointment - both super helpful and friendly!
Yifei LI
Yifei LI
07:13 01 Sep 26
The Optical Superstore at Taigum is my go-to store for wonderful optometrists and staff, a great range, and excellent prices.
Catherine Buckley
Catherine Buckley
06:50 01 Sep 26
Extremely knowledgeable and friendly staff. They make buying new glasses fun! I wouldn’t go anywhere else.
Julie Stenklev
Julie Stenklev
03:30 01 Sep 26
Always happy with the service and help from the Optom & staff when I have to get a new script & glasses 👓
Wendy Lund
Wendy Lund
00:04 01 Sep 26
Thanks for the good service provided!
Km
Km
06:43 31 Aug 26
Very Good Service. 👍👍🎉🎉
Jin Yang Lee
Jin Yang Lee
06:41 31 Aug 26
My husband Roy was so very impressed with the service of Joseph the Optician and Jenny in the store at Australia Fair. They were so welcoming and professional in assisting him. He is delighted with his new glasses and highly recommends The Optical Superstore Australia Fair.He says thank you to you both. 🤓
Jill Fallon
Jill Fallon
06:08 31 Aug 26
I had a great experience here and wanted to recognize the manager's service going above and beyond the expectation to fulfill my request.Keep up the great works and see you soon again.
Ali Amirikhah
Ali Amirikhah
12:56 28 Aug 26
Just like to shout out to the awesomeDr phoebe shou she is amazing. Excellent service. Excellent service from the whole staff friendly helpful
Lolee E
Lolee E
02:08 28 Aug 26
Great experience. Steven did a thorough examination and a vast choice for frames. Highly recommended
Therese Tilyard
Therese Tilyard
10:09 27 Aug 26
I had an issue with my glasses breaking, so dropped in to see Fred at Optical Superstore in Canberra centre, on the off-chance he could help. Even though I'm not a regular customer, he went above and beyond to fix them. And they're better than before they broke. He was so kind and obliging that I will definitely be returning.
Sally Green
Sally Green
04:18 26 Aug 26
I had a fantastic experience with The Optical Superstore! The service is top-notch, and the optometrist is exceptionally professional. I got my eyes tested last week and was extremely impressed by their attentiveness and great service attitude. I picked up my new glasses today and was genuinely blown away—they are super comfortable to wear and the vision is crystal clear.
Mallika H'ng
Mallika H'ng
02:48 25 Aug 26
The kindest most decent folks. I’m in town visiting and in an unfamiliar room in the middle of the night managed to step on my specs. These delightful folks took my specs in and a half hour later they were repaired, good as new. I tried to pay them but they refused payment. The world needs more Optical superstores. Thank you 🙏 🙏
Claude Caron
Claude Caron
02:30 25 Aug 26
Friendly and helpful service as always. Great range of frames too!
Robyn Kennedy
Robyn Kennedy
05:52 24 Aug 26
Was great experience purchasing from hillton optical superstore,I had one of the nicest lady offering me tons of options,explaining what is the best options,tintined the glasses twice to meet my needs,thannk you for everything!
Lana Yan
Lana Yan
06:02 22 Aug 26
Very happy with my service at the Southgate plaza store. For both myself and my Daughter.I'd recommend OS to anyone needing Optical care.Thanks team.Andy. W 🙂
Mini Mad
Mini Mad
06:43 20 Aug 26
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Frequently asked questions

Where is Optical Superstore Gilles Plains located?

Find us at Shop T54 within Gilles Plains Shopping Centre at 575 North East Road, Gilles Plains.

Is there parking available at Gilles Plains Shopping Centre?

The centre has over 450 free carpark spaces for your convenience.

How does MiYOSMART slow myopia in children?

MiYOSMART is the name of a speciality lens from Hoya, designed to slow the progress of short-sightedness in children.

This revolutionary lens design utilises a honeycomb-shaped treatment area which provides a focus zone for clear vision alongside a defocused zone which manages myopia. Placed within a normal glasses frame, MiYOSMART technology is kid-friendly and will benefit them long into the future.

What is Optical Superstore’s complimentary aftercare service?

Complimentary aftercare and adjustments in included in the purchase of your Optical Superstore frames. Come by next time you’re nearby for a free adjustment to keep your frames comfortable around your ears and nose, and a clean to maintain streak-free lenses.

Do I need to update my prescription before buying new glasses?

Your glasses prescription expires every two years, and you will require a new eye test before purchasing new glasses, even if you feel your vision has not changed.

If you have noticed changes in your vision, even before your prescription expires, it is always beneficial to have an eye test and update your results. Most eye tests are bulk billed to Medicare.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.

Optical Superstore