We accept ALL health fund members

Comprehensive Eye Care with The Optical Superstore in Gilles Plains

Your SUPER SERVICE | SUPER SAVINGS are
Ready Now

Your SUPER SERVICE | SUPER SAVINGS are Ready Now

With a wide range of international eyewear brands, designer-inspired styles and market-leading technology in prescription lenses for all your lifestyle needs, Optical Superstore, Gilles Plains, has all your customer service and value-saving solutions for clear vision—ready now!

And we don’t just provide prescription glasses, sunglasses, and contact lenses.

Optical Superstore
Gilles Plains

Shop T54, Gilles Plains Shopping Centre, 575 North East Road, Gilles Plains SA 5086, Australia
Phone : (08) 8261 2711

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 7:00 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 5:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Optical Superstore
Gilles Plains

Shop T54, Gilles Plains Shopping Centre, 575 North East Road, Gilles Plains SA 5086, Australia
Phone : (08) 8261 2711

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 7:00 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 5:00 pm
Sunday Closed

Sunday and public holidays we are closed.

Looking for an Optometrist in Gilles Plains?

Did you know? For decades, the Optical Superstore has provided ongoing vision care and eye health services with bulk-billed eye testing with Medicare.

The Optical Superstore at Gilles Plains provides room for independently practising optometrists to perform comprehensive eye tests focused on bringing your vision to life. Meet full-time optometrist Helen Tran and the optical/retail team devoted to quality eye care.

Everyday SUPER SERVICE | EYE TESTING

We are dedicated to delivering unrivalled service every day.

Regular eye tests for thorough vision care are the stepping stone to preventing, identifying, and monitoring these and other eye conditions—we warmly invite you to get in touch today to book a bulk-billed eye test for each family member.

Everyday SUPER SERVICE | EYE TESTING

We are dedicated to delivering unrivalled service every day.

Regular eye tests for thorough vision care are the stepping stone to preventing, identifying, and monitoring these and other eye conditions—we warmly invite you to get in touch today to book a bulk-billed eye test for each family member.

Everyday SUPER SERVICE | EYEWEAR SOLUTIONS

Personalised care continues once you step out of the eye test room. With industry-trained expertise, you have access to some of the most brilliant minds in the eyewear game—a team of qualified dispensing staff who love eyewear.

At Optical Superstore, Gilles Plains, you’ll receive tailored support for:

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Expert guidance on frames

Selecting glasses frames doesn’t have to be a chore—we ensure it won’t be. With open discussions surrounding your budget, style, lifestyle, and prescription needs, you’ll have the support of trained optical retail assistants, qualified optical dispensers, and optical mechanics and technicians to find the perfect eyewear that compliments your vision needs and look.

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Aftercare and Adjustments

Eyewear support doesn’t end once you get your glasses home, either! Our after-sales services are complementary, including frame adjustments and eyewear cleaning for the life of your glasses. We ensure your eyeglasses stay in tip-top condition—drop by for aftercare support and eyewear adjustments.

Everyday SUPER SAVINGS

Our mission is to consistently offer Australian families true-blue value for money on prescription eyewear, contact lenses, and sunglasses solutions. We aim for this achievement in three specific ways:

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Comprehensive options across our No & Low Gap Range

At Optical Superstore, Gilles Plains, we ensure your Health Fund dollar stretches further with more frame options and prescription lens options, resulting in a rich variety of choices for every family member within your health fund benefit structure.

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Establishing a position as a market leader in multifocal lenses

No two people are the same—just as no two pairs of eyes are the same. We reflect this understanding by how we cater to your specific needs for multifocal lenses. A prescription lens design that can be tailored from the ground up—to keep up with your multi-tasking needs, occupational requirements, and unique lifestyle. With the most competitive price points and value available in Australia’s optical/retail industry, this understanding and technology are at your fingertips.

Multifocal Lenses | The Optical Superstore Way

As we strive to be a market leader in multifocal lenses, we’ve developed a simple yet effective approach: combining a range of leading lens technologies available in Australia with SUPER price points.

At Optical Superstore Gilles Plains, we don’t just settle for three tiers of multifocal lenses and leave it to you to guess which one is best. We’ve curated a portfolio of lenses from which we match the ideal lens choice to you as the wearer based on function and lifestyle demands.

This high level of attention to detail increases wearer success, ensuring increased satisfaction and benefit and unlocking your vision potential!

OUR SERVICES

Your Vision Journey with Gilles Plains Starts Now

And this is simply the beginning. At Optical Superstore, Gilles Plains, we are also here for the contact lens wearers, ensuring access to leading brands in prescription contact lenses.

We are also proud of our growing range of wrap-design sunglasses for prescription and non-prescription sunnies.

We also have your eyes protected with our portfolio of certified safety eyewear, glasses, and prescription goggles, offering safety eyewear packages for yourself or your entire industrial team. As your local prescription safety eyewear specialist, your eyes are in safe hands.

As an Australian optical/retail business—100% wholly Australian-owned—we know what Aussie households demand from their vision solutions. Book an eye test online now and experience our Super Service | Super Savings, Optical Superstore difference.

Perhaps you’d rather call the Gilles Plains store with an enquiry or curious question? Get in touch below; we’re ready to chat!

(08) 8261 2711 GILLES PLAINS OPTICAL SUPERSTORE

OUR CUSTOMERS LOVE US!

See what our satisfied customers say about us.

“We were recommended to visit Micheal, and thank goodness, what a true gentleman! He was kind, helpful, informative, gentle, and gave my daughter hope and understanding….

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As a big consumer of Prescription Sunglasses and regular glasses, I tried the Optical Superstore in Ainslie Place CANBERRA, and was very impressed. I have a weird prescription and graded focus lenses. The lenses and service were the equal best I've had over 5 countries and 30 years. Perfect progressive shading and focus. Very impressed and I will return. Fred looked after me and knows what he's doing. Very nice people as well.They're a little out of the way but still only 150m from Canberra Centre towards Canberra Theatre.Store Location: Canberra Superstore - Ainslie place
Craig Andrews
Craig Andrews
02:57 02 Jun 26
A huge shout out to the optical technician who...near closing time replaced both arms of my prescription sunnies.... best crew ever! Casuarina Shopping Square, Optical Superstore, One stop shop.xox
Joan
Joan
21:44 26 May 26
Friendly, helpful staff and all straightforward. Had some glasses reglazed to fix prescription.
Phill Jones
Phill Jones
03:55 23 May 26
Very friendly service, Unlike some private stores. The optician was friendly and thorough. Ordered glasses straight away and at over half the cost of my previous ones. Left the business feeling very happy. I was treated with care and respect. Highly recommend this business.
amanda enzi
amanda enzi
01:28 23 May 26
absolutely epic staff and awesome customer service
Robyn Brown
Robyn Brown
00:46 23 May 26
Excellent service!
Sophie Jin
Sophie Jin
06:54 22 May 26
very professional. first time for bifocals. glasses fit great and focus is spot on. cheers. price was not scary even for my cert safety glasses. cheers
Peter Russo
Peter Russo
07:05 20 May 26
Excellent service. Just went back again this year for my annual optician visit. Would not go anywhere else. Jas is great - very professional optomettist. Thank you
Anthony Clarke
Anthony Clarke
04:17 19 May 26
Great service, I walked in with no appointment with an irritated eye, the friendly staff booked me in almost immediately - The female optometrist Ya Weng was amazing, careful, gentle and found the cause of the problem and the relief was immediate! And medicare covered the cost just as an extra bonus. So grateful, I highly recommend the Optical Superstore
Astrid Whatmore
Astrid Whatmore
03:22 16 May 26
Very friendly staff helped me with a missing screw in my sunglasses for no charge. Thank you very much!
George Gardiner
George Gardiner
00:15 13 May 26
Very happy with the service and the prices
Zoya Wells
Zoya Wells
01:47 12 May 26
Easily accessible and understanding
Michael Seage
Michael Seage
23:18 09 May 26
Fantastic service, the optometrist was great to deal with and very thorough. The front staff were fantastic and extremely helpful. I'm hopeless at picking frames out for myself, and Amy was extremely patient in helping me find some pairs that make me look good. Loved the after care with making sure they fit correctly and adjusting as needed. Thanks team - will be back again for future needs!
Kel Sofia
Kel Sofia
22:10 06 May 26
I had excellent service here today from both assistants and from optometrist Steven. A great experience (11 out of 10!) and around $100 less than the last place I bought glasses from. I'll be back.
Steven Spink
Steven Spink
07:44 05 May 26
I have had a few issues here but the optometrist I see is brilliant and the reason I choose to go here. The receptionist was very competent and really lovely, it was nice compared to my last experience, with the younger sounding bloke over the phone.
Cari
Cari
13:46 02 May 26
Very helpful staff.
Jenni Gee
Jenni Gee
01:41 26 Apr 26
Brilliant staff, great range and excellent service. Pleasure to deal with. They have been such a great help with my glasses and happily repaired one pair I had accidentally damaged for free while I waited. I won't ever buy glasses anywhere else. Many thanks.
Bryan Adams
Bryan Adams
05:14 25 Apr 26
On holidays and went to the store at Australia Fair Southport to get glasses straightened. Jen was amazing—friendly, welcoming, and so helpful. She took the time to make sure everything was sitting perfectly. Really appreciated the great service!
Hawkins Family
Hawkins Family
00:34 18 Apr 26
What an awesome place. First I was warmly greeted by Leanne. What an asset to the business this lady is. So informative and enthusiastic . I would employ this woman if I had a business. Any businessFiona did my eye test and was so genuineI come from a banking background where customer service is gold and this place glistensLove my new specs and I’ll be going back hereAlso while have my eyelashes curled the solution burnt my eye ballsI went to this place and they had a eye specialist there who checked my eyes and gave me some drops to ease the pain and some steroids to heal the burnLady was awesome, meds worked and was bulk billed 🙌🤗
Donna Beattie
Donna Beattie
23:21 16 Apr 26
Have been going here for years now.always happy with the service. This time I had a broken screw in my glasses frame. Jamie was so helpful in finally getting it out and fixing them. She perservered for quite a while to finally fix it. I was wearing an old script pair which was a couple of years old and was really hoping they could fix it as I will have a eye test in August and didnt want to pay out for new glasses until then.They are always pleasant and easy to talk with and nothing is too much trouble. Thanks Jamie.
Marlene
Marlene
07:35 15 Apr 26
As a person travelling through Alice and needing a quick repair the service provided by this store was phenomenal - friendly, helpful and courteous. Thank you so much for your help
Julie Weeks
Julie Weeks
01:15 10 Apr 26
​I had a fantastic experience at this store. The staff was incredibly professional and took the time to ensure my prescription was perfect. The selection of frames is modern and high-quality, and the fitting process was seamless. If you are looking for clear communication and efficient service, this is the place to go.
Sweta Kunuku
Sweta Kunuku
06:39 08 Apr 26
The Vahid went above and beyond so I deeply appreciate that, such a gentleman.Thanks again Vahid.😎🤓
Adam Lynch
Adam Lynch
23:58 06 Apr 26
Thank you to Elisha for being so friendly and helpful and a special thank you to Tyler who went out of his way to organise some replacement frames (under warranty) as he noticed mine were chipped. Amazing service! I highly recommend this business.
Natalie
Natalie
09:22 31 Mar 26
Great staff. Affordable modern frames. I used to travel to Sydney to have my glasses made at a small specialist practice which has closed down. Luke helped me to source the same lens supplier so I could have light weight lenses. He was really knowledgeable, experienced and so friendly. The optometrist also helped to identify what might be contributing to my migraines with the imaging she performed. Highly recommend this store.
s reynolds
s reynolds
05:48 31 Mar 26
Thank you to the staff that have fixed my phone twice in a matter of days. What’s no problem at all fixed straight away thank you.
Trevor Muller
Trevor Muller
01:05 30 Mar 26
Great glasses!
John Peterson
John Peterson
10:16 27 Mar 26
I visited here today. They are kindness and pretty 😍 i got eyedrop from there because my eyes are so dry. I dropped it on my eyes when i back home and then my eyes are no itchy and dry anymore. Eye test was also nicly progress. I went to other place before but the place people were not nice so I canceled and I went to this place. I think that was good decision for me.
HYE LEE
HYE LEE
07:09 25 Mar 26
Great help and products
Martin Jones
Martin Jones
09:34 17 Mar 26
Professional and efficient service as usual. Had an appointment with the optometrist in the morning and my new glasses were ready for collection within a few hours. Loving my new frames - thank you!
Angela
Angela
01:15 17 Mar 26
Eloise and Paul were really great. Both went of their way to help me. Highly recommended their store in AITKENVALE Townsville.
Alexandra Vrachas
Alexandra Vrachas
09:50 16 Mar 26
The staff were very friendly and helpful. They explained everything to me in a way that I could understand
Heather Raas
Heather Raas
05:31 16 Mar 26
It’s been a while since I’ve seen an awesome optometrist! Will is amazing, thorough, knowledgeable and experienced! Great service from the team and all round awesome experience!
Klyne Mulu
Klyne Mulu
05:13 05 Mar 26
Helped me fix up a broken pad on my glasses. Very friendly and helpful
Luke Alexander
Luke Alexander
00:44 04 Mar 26
Max to the rescue AGAIN! Whenever i have a dilemma with my eyeglasses, MAX is always there to help! He is so good in assisting me especially if I need to have the eyesglasses fix straight away! Thanx heaps!, & to the Nice Lady assisting Max, great suggestion in choosing my new eyeframe! Appreciate it! 🥰🥰🥰🥰🥰🤓
Germaine Villegas
Germaine Villegas
07:23 24 Feb 26
Lost my glasses and didn’t have a spare pair, went into The Optical Superstore who helped me straight away with new glasses on the same day, no waiting 2 weeks for new ones, I highly recommend!!
Emma Steinbeck
Emma Steinbeck
01:19 21 Feb 26
Very friendly lady staff replaced the nose support of my glasses with no charge
Jinyi Tao
Jinyi Tao
04:21 13 Feb 26
Fantastic service! I dropped into the store with a broken arm on my glasses. They located a replacement and fitted and also changed both nose pads. Thanks again 😁
Neville Clarke
Neville Clarke
07:24 12 Feb 26
Replying to Bio Techy2k....*condescension 😅😅
Ihatemuppets
Ihatemuppets
21:36 11 Feb 26
I highly recommend Vamsi Somanchi who does RPL (Rapid Pulse Light) At Morayfield in QLD for dry eyes etc. He was very patient & has a fantastic manner, discusses treatment very well & works with you to continue to help & supported my eye health. I’d definitely recommend Vamsi to anyone who has dry eyes.. just go see him.
Kathy Faithful
Kathy Faithful
01:31 11 Feb 26
We are repeat customer of this Optical Superstore, and they never disappoint. The team is always friendly and helpful, and their products are outstanding. I’ve recommended them to all my friends and family, and I will continue to do so!”Julie (Optometrist) is top-notch, and Jane goes over and above to make sure your happy. Steve is always helpful and nothing to hard for him. They exceed our expectations. I highly recommend them to anyone looking for quality products and excellent service.Well done guy's! Keep up the good work.
noelene larmour
noelene larmour
07:19 06 Feb 26
Everyone at this optical store is incredibly friendly and helpful. The optometrist, Jasmine, has outstanding professional knowledge and made the whole experience very comfortable and reassuring. The overall experience here was excellent and truly unmatched compared to other stores I’ve visited. I highly recommend this place to anyone looking for quality eye care.
Mr. Peng
Mr. Peng
05:33 05 Feb 26
前陣子眼鏡壞掉拿來想請店員幫我看看店員馬上就幫我修好了而且很親切~~沒有多收費用服務態度很棒的店家!
Yu Li
Yu Li
03:35 31 Jan 26
Your optometrist was lovely, above & beyond with questions, the staff on front of house were lovely, all round, happy experience, can't complain ☺️
Amber Murray
Amber Murray
12:04 29 Jan 26
Always very pleasant Avery helpful.
Kevin Hamilton
Kevin Hamilton
10:45 29 Jan 26
I recently took my aged mum for an eye test. I was so pleased with the thorough attention that Alex offered mum. She felt listened to and really cared for. Alex took time to ensure her new glasses will provide her with the best vision possible. The staff I store were all welcoming. We will definitely be back.
FIONA PHILLIPS
FIONA PHILLIPS
08:36 25 Jan 26
I am visiting from Canada with only one pair of older (but highly necessary) reading glasses. The wire on one of the lenses popped yesterday and I went into panic mode. However, as soon as I stepped into the Optical Superstore in Cotton Tree, I was surrounded with smiles and calm friendly vibes. The ladies weren’t certain they could fix my lens, but were willing to try, and even directed me to the nearest chemist to buy an off the shelf pair of readers for backup. I left my glasses, bought the generic ones, and as I was exiting the chemist, received a call from the optical store saying my glasses were fragile, but fixed. Yay! The entire series of transactions took maybe half an hour. And - it was free! Now that’s serious service! Thank you for solving my situation with grace and compassion. I am typing this with my new/old glasses successfully perched on my nose. I can see clearly again - thanks to you!
Karin Chykaliuk
Karin Chykaliuk
22:18 21 Jan 26
My family of four visited just before Christmas and the staff were accommodating, professional, patient and kind on this and subsequent visits. While I did notice more options to upgrade and spend more than ever before, the staff did in no way pressure, but rather presented the information clearly to offer the choices available. One staff member was particularly kind to my preteen, who was feeling a little uncomfortable about having to choose new frames. She made the experience casual and fun and helped her pick the perfect pair, even helping her get two pairs of the same frame.
Andrea Harvie
Andrea Harvie
00:45 18 Jan 26
I visited to see if they could fix my glasses, which were missing a screw. The team repaired the frames promptly and free of charge. The service was efficient and courteous, and I left very satisfied. Highly recommended.
Jay Sherlock
Jay Sherlock
23:53 17 Jan 26
Awesome service, Awesome staff, always walk out with a smile.
Jeff
Jeff
04:07 10 Jan 26
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Optical Superstore Gilles Plains

Excellent Eyewear and Expert Care across North-East Adelaide

Address

Shop T54, Gilles Plains Shopping Centre, 575 North East Road, Gilles Plains SA 5086

Phone

(08) 8261 2711

OPENING HOURS

Monday

9:00 am – 5:30 pm

Tuesday

9:00 am – 5:30 pm

Wednesday

9:00 am – 5:30 pm

Thursday

9:00 am – 7:00 pm

Friday

9:00 am – 5:30 pm

Saturday

9:00 am – 5:00 pm

Sunday

CLOSED

Closed Sundays and All Public Holidays.

VISION SUPPORT IN GILLES PLAINS SHOPPING CENTRE

Optical Superstore is proudly 100% Australian owned and operated.

Conveniently located in Gilles Plains Shopping Centre, Optical Superstore is dedicated to supplying high-quality prescription eyewear and expert eyecare to Adelaide. Regular eye tests are essential for ensuring crisp vision, as well as screening for diseases such as diabetes, glaucoma, cataracts, and macular degeneration.

Optical Superstore Gilles Plains provides room for independently practising optometrists to perform comprehensive eye tests with your eye health as a priority. Most eye tests are bulk billed to Medicare.

We accept all major health funds and offer incredible deals with the goal of helping you get the most value for your optical entitlements. Explore affordable multifocal glasses, prescription sunglasses, safety glasses, contact lenses, and much more. Our enthusiastic team at Gilles Plains are eager to assist and committed as ever to our Super Service & Super Savings guarantee.

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

Express yourself with a new frame from Optical Superstore Gilles Plains. We offer amazing deals on frames of all colours, shapes and sizes, so you can find the design for your budget and style. Let our team of optical dispensers assist you in discovering a style you’ll feel confident and comfortable in.

With our 50% Off Your Second Pair deal, it’s easy to keep a spare pair of frames on hand for an emergency or a simple style change. Affordable eyewear makes clear vision accessible to all Australians, which is why we pride ourselves on our Super Service & Super Savings promise. 

Wide Range of Frames

Discover high-quality, affordable frames in an unbelievable range of colours and styles, featuring designs from world-renowned international brands.

Personalised Service

Staff at Gilles Plains are eager to listen to your individual lifestyle needs in order to cater specifically to your wardrobe and everyday activities.

Complimentary Aftercare

Come by with your Optical Superstore frames for a complimentary clean and adjustment, as well as advice on keeping your frames in optimal condition.

Optical Superstore Gilles Plains works closely with Hoya Australia to provide great prescription lenses, including exemplary multifocal options at affordable prices. Speak to our team about anything from blue block glasses and photochromic lenses to polarised sunglasses and protective lens coatings. We are here to provide you with all the knowledge and service you require.

Hoya’s MiYOSMART lenses are leading the way in innovative lens design. This revolutionary technology works to slow the progression of myopia (short-sightedness) in children while providing them with the sharp vision they need to excel. Speak to your independent optometrist at Optical Superstore Gilles Plains for more information on managing myopia in your child.

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

Optical Superstore Gilles Plains welcomes ALL private health fund members with optical extras! Access a wide range of lens features and frame designs within our Low Gap Range, and benefit from outstanding eyewear with minimal out-of-pocket costs.

Book an appointment today or bring your current prescription and health fund card in to Gilles Plains today for a detailed quote. We use HICAPS to process claims on-the-spot for an effortless experience.

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVES US!

As a big consumer of Prescription Sunglasses and regular glasses, I tried the Optical Superstore in Ainslie Place CANBERRA, and was very impressed. I have a weird prescription and graded focus lenses. The lenses and service were the equal best I've had over 5 countries and 30 years. Perfect progressive shading and focus. Very impressed and I will return. Fred looked after me and knows what he's doing. Very nice people as well.They're a little out of the way but still only 150m from Canberra Centre towards Canberra Theatre.Store Location: Canberra Superstore - Ainslie place
Craig Andrews
Craig Andrews
02:57 02 Jun 26
A huge shout out to the optical technician who...near closing time replaced both arms of my prescription sunnies.... best crew ever! Casuarina Shopping Square, Optical Superstore, One stop shop.xox
Joan
Joan
21:44 26 May 26
Friendly, helpful staff and all straightforward. Had some glasses reglazed to fix prescription.
Phill Jones
Phill Jones
03:55 23 May 26
Very friendly service, Unlike some private stores. The optician was friendly and thorough. Ordered glasses straight away and at over half the cost of my previous ones. Left the business feeling very happy. I was treated with care and respect. Highly recommend this business.
amanda enzi
amanda enzi
01:28 23 May 26
absolutely epic staff and awesome customer service
Robyn Brown
Robyn Brown
00:46 23 May 26
Excellent service!
Sophie Jin
Sophie Jin
06:54 22 May 26
very professional. first time for bifocals. glasses fit great and focus is spot on. cheers. price was not scary even for my cert safety glasses. cheers
Peter Russo
Peter Russo
07:05 20 May 26
Excellent service. Just went back again this year for my annual optician visit. Would not go anywhere else. Jas is great - very professional optomettist. Thank you
Anthony Clarke
Anthony Clarke
04:17 19 May 26
Great service, I walked in with no appointment with an irritated eye, the friendly staff booked me in almost immediately - The female optometrist Ya Weng was amazing, careful, gentle and found the cause of the problem and the relief was immediate! And medicare covered the cost just as an extra bonus. So grateful, I highly recommend the Optical Superstore
Astrid Whatmore
Astrid Whatmore
03:22 16 May 26
Very friendly staff helped me with a missing screw in my sunglasses for no charge. Thank you very much!
George Gardiner
George Gardiner
00:15 13 May 26
Very happy with the service and the prices
Zoya Wells
Zoya Wells
01:47 12 May 26
Easily accessible and understanding
Michael Seage
Michael Seage
23:18 09 May 26
Fantastic service, the optometrist was great to deal with and very thorough. The front staff were fantastic and extremely helpful. I'm hopeless at picking frames out for myself, and Amy was extremely patient in helping me find some pairs that make me look good. Loved the after care with making sure they fit correctly and adjusting as needed. Thanks team - will be back again for future needs!
Kel Sofia
Kel Sofia
22:10 06 May 26
I had excellent service here today from both assistants and from optometrist Steven. A great experience (11 out of 10!) and around $100 less than the last place I bought glasses from. I'll be back.
Steven Spink
Steven Spink
07:44 05 May 26
I have had a few issues here but the optometrist I see is brilliant and the reason I choose to go here. The receptionist was very competent and really lovely, it was nice compared to my last experience, with the younger sounding bloke over the phone.
Cari
Cari
13:46 02 May 26
Very helpful staff.
Jenni Gee
Jenni Gee
01:41 26 Apr 26
Brilliant staff, great range and excellent service. Pleasure to deal with. They have been such a great help with my glasses and happily repaired one pair I had accidentally damaged for free while I waited. I won't ever buy glasses anywhere else. Many thanks.
Bryan Adams
Bryan Adams
05:14 25 Apr 26
On holidays and went to the store at Australia Fair Southport to get glasses straightened. Jen was amazing—friendly, welcoming, and so helpful. She took the time to make sure everything was sitting perfectly. Really appreciated the great service!
Hawkins Family
Hawkins Family
00:34 18 Apr 26
What an awesome place. First I was warmly greeted by Leanne. What an asset to the business this lady is. So informative and enthusiastic . I would employ this woman if I had a business. Any businessFiona did my eye test and was so genuineI come from a banking background where customer service is gold and this place glistensLove my new specs and I’ll be going back hereAlso while have my eyelashes curled the solution burnt my eye ballsI went to this place and they had a eye specialist there who checked my eyes and gave me some drops to ease the pain and some steroids to heal the burnLady was awesome, meds worked and was bulk billed 🙌🤗
Donna Beattie
Donna Beattie
23:21 16 Apr 26
Have been going here for years now.always happy with the service. This time I had a broken screw in my glasses frame. Jamie was so helpful in finally getting it out and fixing them. She perservered for quite a while to finally fix it. I was wearing an old script pair which was a couple of years old and was really hoping they could fix it as I will have a eye test in August and didnt want to pay out for new glasses until then.They are always pleasant and easy to talk with and nothing is too much trouble. Thanks Jamie.
Marlene
Marlene
07:35 15 Apr 26
As a person travelling through Alice and needing a quick repair the service provided by this store was phenomenal - friendly, helpful and courteous. Thank you so much for your help
Julie Weeks
Julie Weeks
01:15 10 Apr 26
​I had a fantastic experience at this store. The staff was incredibly professional and took the time to ensure my prescription was perfect. The selection of frames is modern and high-quality, and the fitting process was seamless. If you are looking for clear communication and efficient service, this is the place to go.
Sweta Kunuku
Sweta Kunuku
06:39 08 Apr 26
The Vahid went above and beyond so I deeply appreciate that, such a gentleman.Thanks again Vahid.😎🤓
Adam Lynch
Adam Lynch
23:58 06 Apr 26
Thank you to Elisha for being so friendly and helpful and a special thank you to Tyler who went out of his way to organise some replacement frames (under warranty) as he noticed mine were chipped. Amazing service! I highly recommend this business.
Natalie
Natalie
09:22 31 Mar 26
Great staff. Affordable modern frames. I used to travel to Sydney to have my glasses made at a small specialist practice which has closed down. Luke helped me to source the same lens supplier so I could have light weight lenses. He was really knowledgeable, experienced and so friendly. The optometrist also helped to identify what might be contributing to my migraines with the imaging she performed. Highly recommend this store.
s reynolds
s reynolds
05:48 31 Mar 26
Thank you to the staff that have fixed my phone twice in a matter of days. What’s no problem at all fixed straight away thank you.
Trevor Muller
Trevor Muller
01:05 30 Mar 26
Great glasses!
John Peterson
John Peterson
10:16 27 Mar 26
I visited here today. They are kindness and pretty 😍 i got eyedrop from there because my eyes are so dry. I dropped it on my eyes when i back home and then my eyes are no itchy and dry anymore. Eye test was also nicly progress. I went to other place before but the place people were not nice so I canceled and I went to this place. I think that was good decision for me.
HYE LEE
HYE LEE
07:09 25 Mar 26
Great help and products
Martin Jones
Martin Jones
09:34 17 Mar 26
Professional and efficient service as usual. Had an appointment with the optometrist in the morning and my new glasses were ready for collection within a few hours. Loving my new frames - thank you!
Angela
Angela
01:15 17 Mar 26
Eloise and Paul were really great. Both went of their way to help me. Highly recommended their store in AITKENVALE Townsville.
Alexandra Vrachas
Alexandra Vrachas
09:50 16 Mar 26
The staff were very friendly and helpful. They explained everything to me in a way that I could understand
Heather Raas
Heather Raas
05:31 16 Mar 26
It’s been a while since I’ve seen an awesome optometrist! Will is amazing, thorough, knowledgeable and experienced! Great service from the team and all round awesome experience!
Klyne Mulu
Klyne Mulu
05:13 05 Mar 26
Helped me fix up a broken pad on my glasses. Very friendly and helpful
Luke Alexander
Luke Alexander
00:44 04 Mar 26
Max to the rescue AGAIN! Whenever i have a dilemma with my eyeglasses, MAX is always there to help! He is so good in assisting me especially if I need to have the eyesglasses fix straight away! Thanx heaps!, & to the Nice Lady assisting Max, great suggestion in choosing my new eyeframe! Appreciate it! 🥰🥰🥰🥰🥰🤓
Germaine Villegas
Germaine Villegas
07:23 24 Feb 26
Lost my glasses and didn’t have a spare pair, went into The Optical Superstore who helped me straight away with new glasses on the same day, no waiting 2 weeks for new ones, I highly recommend!!
Emma Steinbeck
Emma Steinbeck
01:19 21 Feb 26
Very friendly lady staff replaced the nose support of my glasses with no charge
Jinyi Tao
Jinyi Tao
04:21 13 Feb 26
Fantastic service! I dropped into the store with a broken arm on my glasses. They located a replacement and fitted and also changed both nose pads. Thanks again 😁
Neville Clarke
Neville Clarke
07:24 12 Feb 26
Replying to Bio Techy2k....*condescension 😅😅
Ihatemuppets
Ihatemuppets
21:36 11 Feb 26
I highly recommend Vamsi Somanchi who does RPL (Rapid Pulse Light) At Morayfield in QLD for dry eyes etc. He was very patient & has a fantastic manner, discusses treatment very well & works with you to continue to help & supported my eye health. I’d definitely recommend Vamsi to anyone who has dry eyes.. just go see him.
Kathy Faithful
Kathy Faithful
01:31 11 Feb 26
We are repeat customer of this Optical Superstore, and they never disappoint. The team is always friendly and helpful, and their products are outstanding. I’ve recommended them to all my friends and family, and I will continue to do so!”Julie (Optometrist) is top-notch, and Jane goes over and above to make sure your happy. Steve is always helpful and nothing to hard for him. They exceed our expectations. I highly recommend them to anyone looking for quality products and excellent service.Well done guy's! Keep up the good work.
noelene larmour
noelene larmour
07:19 06 Feb 26
Everyone at this optical store is incredibly friendly and helpful. The optometrist, Jasmine, has outstanding professional knowledge and made the whole experience very comfortable and reassuring. The overall experience here was excellent and truly unmatched compared to other stores I’ve visited. I highly recommend this place to anyone looking for quality eye care.
Mr. Peng
Mr. Peng
05:33 05 Feb 26
前陣子眼鏡壞掉拿來想請店員幫我看看店員馬上就幫我修好了而且很親切~~沒有多收費用服務態度很棒的店家!
Yu Li
Yu Li
03:35 31 Jan 26
Your optometrist was lovely, above & beyond with questions, the staff on front of house were lovely, all round, happy experience, can't complain ☺️
Amber Murray
Amber Murray
12:04 29 Jan 26
Always very pleasant Avery helpful.
Kevin Hamilton
Kevin Hamilton
10:45 29 Jan 26
I recently took my aged mum for an eye test. I was so pleased with the thorough attention that Alex offered mum. She felt listened to and really cared for. Alex took time to ensure her new glasses will provide her with the best vision possible. The staff I store were all welcoming. We will definitely be back.
FIONA PHILLIPS
FIONA PHILLIPS
08:36 25 Jan 26
I am visiting from Canada with only one pair of older (but highly necessary) reading glasses. The wire on one of the lenses popped yesterday and I went into panic mode. However, as soon as I stepped into the Optical Superstore in Cotton Tree, I was surrounded with smiles and calm friendly vibes. The ladies weren’t certain they could fix my lens, but were willing to try, and even directed me to the nearest chemist to buy an off the shelf pair of readers for backup. I left my glasses, bought the generic ones, and as I was exiting the chemist, received a call from the optical store saying my glasses were fragile, but fixed. Yay! The entire series of transactions took maybe half an hour. And - it was free! Now that’s serious service! Thank you for solving my situation with grace and compassion. I am typing this with my new/old glasses successfully perched on my nose. I can see clearly again - thanks to you!
Karin Chykaliuk
Karin Chykaliuk
22:18 21 Jan 26
My family of four visited just before Christmas and the staff were accommodating, professional, patient and kind on this and subsequent visits. While I did notice more options to upgrade and spend more than ever before, the staff did in no way pressure, but rather presented the information clearly to offer the choices available. One staff member was particularly kind to my preteen, who was feeling a little uncomfortable about having to choose new frames. She made the experience casual and fun and helped her pick the perfect pair, even helping her get two pairs of the same frame.
Andrea Harvie
Andrea Harvie
00:45 18 Jan 26
I visited to see if they could fix my glasses, which were missing a screw. The team repaired the frames promptly and free of charge. The service was efficient and courteous, and I left very satisfied. Highly recommended.
Jay Sherlock
Jay Sherlock
23:53 17 Jan 26
Awesome service, Awesome staff, always walk out with a smile.
Jeff
Jeff
04:07 10 Jan 26
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Frequently asked questions

Where is Optical Superstore Gilles Plains located?

Find us at Shop T54 within Gilles Plains Shopping Centre at 575 North East Road, Gilles Plains.

Is there parking available at Gilles Plains Shopping Centre?

The centre has over 450 free carpark spaces for your convenience.

How does MiYOSMART slow myopia in children?

MiYOSMART is the name of a speciality lens from Hoya, designed to slow the progress of short-sightedness in children.

This revolutionary lens design utilises a honeycomb-shaped treatment area which provides a focus zone for clear vision alongside a defocused zone which manages myopia. Placed within a normal glasses frame, MiYOSMART technology is kid-friendly and will benefit them long into the future.

What is Optical Superstore’s complimentary aftercare service?

Complimentary aftercare and adjustments in included in the purchase of your Optical Superstore frames. Come by next time you’re nearby for a free adjustment to keep your frames comfortable around your ears and nose, and a clean to maintain streak-free lenses.

Do I need to update my prescription before buying new glasses?

Your glasses prescription expires every two years, and you will require a new eye test before purchasing new glasses, even if you feel your vision has not changed.

If you have noticed changes in your vision, even before your prescription expires, it is always beneficial to have an eye test and update your results. Most eye tests are bulk billed to Medicare.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.