We accept ALL health fund members

Optical Superstore | Optometrist Coffs Harbour

Quality Local Eyecare on the Mid-North Coast

Optometrist Coffs Harbour

Coffs Harbour Optical Superstore​

Conveniently based in Park Beach Plaza, The Optical Superstore is dedicated to delivering vision support for the upper Mid-North Coast region and has done so for the past 15 years.

From routine annual eye exams and yearly screening for ‘Fitness To Drive’ assessments (NSW RMS) to monitoring for cataracts, diabetic eye reviews, and glaucoma, we provide space for independent Coffs Harbour optometrists to offer complete eye care services.

Our Motto is Our Mission:
Super Service | Super Savings

Quality eye care and eyewear for every family member: this is what we pride ourselves on delivering as your local optical | retail hub, specifically across two key areas: SERVICE and SAVINGS.

Optical Superstore
COFFS HARBOUR

26/253 Pacific Hwy, Coffs Harbour NSW 2450
Phone : (02) 6651 6677

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 6:30 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 4:30 pm
Sunday Closed

Sunday and public holidays we are closed.

Optical Superstore
COFFS HARBOUR

26/253 Pacific Hwy, Coffs Harbour NSW 2450
Phone : (02) 6651 6677

Opening Hours

Monday 9:00 am – 5:30 pm
Tuesday 9:00 am – 5:30 pm
Wednesday 9:00 am – 5:30 pm
Thursday 9:00 am – 6:30 pm
Friday 9:00 am – 5:30 pm
Saturday 9:00 am – 4:30 pm
Sunday Closed

Sunday and public holidays we are closed.

SUPER SERVICE: Looking For a Bulk-Billed Eye Test?

Bulk-billed eye tests ensure accessible vision health support, with Medicare covering most costs. Bulk-billed eye exams make eye care affordable and convenient for Australians! A comprehensive Coffs Harbour eye test is key for assessing prescription needs, but that is only the beginning.

SUPER SERVICE: Looking For a Bulk-Billed Eye Test?

Bulk-billed eye tests ensure accessible vision health support, with Medicare covering most costs. Bulk-billed eye exams make eye care affordable and convenient for Australians! A comprehensive Coffs Harbour eye test is key for assessing prescription needs, but that is only the beginning.

The Optical Superstore, Coffs Harbour, provides a full spectrum of SUPER services:

SUPER SAVINGS: Quality Prescription Eyewear at SUPER Prices

Discover unbeatable savings on quality eyewear at The Optical Superstore, Coffs Harbour. Explore our comprehensive range of optical solutions, ensuring you enjoy SUPER savings:

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No & Low Gap Glasses Options

We ensure that your Health Fund does the legwork; we’re dedicated to expanding your eyewear choices while keeping your out-of-pocket expenses to a minimum. From essential reading glasses to premium multifocal lenses tailored to your prescription, lifestyle, and everything in between—we’ve got you covered.
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Your Mid-North Coast Prescription Sunglass Specialists

More than just a style statement, sunglasses shield your eyes from harmful UV rays—an essential need for Coffs Harbour’s prime open ocean, beach fishing and camping lifestyle. In Coffs Harbour, our extensive selection includes renowned brands like Mako, Bill Bass, Dirty Dog, Shamir Rx, Fila, Kate Spade, O’Neill, Ray-Ban, Ugly Fish, Radley London and more, ensuring you find the perfect frames. Whether you need multifocal lenses or polarised wrap-style options, our experts are here to fulfil all your prescription sunglasses needs.

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Your Go-To Contact Lens Supplier

We’ve got all the top brands! Alongside a comprehensive range of prescription contact lenses, we offer coloured contact lenses, accessories, and cleaning solutions. Our efficient service ensures timely fulfilment of contact lens orders—we can quickly order your prescription and have your lenses ready for pickup.

DID YOU KNOW? Optical Superstore Specialises in Safety Glasses?

We proudly partner with Hoya Safety, Cummings Optical, and Ugly Fish ensuring you have access to fully inclusive eyewear packages in prescription safety eyewear with safety certification. Get in touch for a quote—we provide SUPER prices on our safety packages for you… or your employer!

Health Funds and Navigating Your Optical Extras with Expertise

We warmly welcome ALL private health fund members, ensuring our pricing structure caters to your budget and Health Fund coverage.

We aim for optimal value for your optical extras, regardless of your fund’s intricacies.

So, what’s the benefit for you?
Whether your health fund follows a dollar-for-dollar reimbursement model or utilises a percentage-based approach, we ensure you receive top-notch eyewear solutions!

Are you curious about what prescription eyewear may be covered entirely with No Gap?

Drop by Optical Superstore, Coffs Harbour, for an easy, detailed quote. Instore, HICAPS services allows Optical Superstore to process your health fund claim on the spot!

Is The Optical Superstore A Preferred Provider?

Indeed! We proudly bear the badge of a preferred provider for the following health funds:

Nevertheless, our commitment to delivering Super Service | Super Savings for ALL health fund members ensures that everyone enjoys everyday low prices, minimal out-of-pocket expenses, and SUPER eyewear solutions.

OUR SERVICES

Reel In the Big One with Coffs Harbour Optical Superstore

We take the time to understand our patients, from the initial consultation with a qualified optometrist to discussions with our expert support staff on lens designs, frame selection, contact lens fittings, and after-sales assistance, providing trustworthy optometry and optical | retail services.

Big Game Fishing Requires Big Name Vision!

Contact us today to explore our curated sunglass and prescription glasses range, or chat with Steve, Tarina, Ross, Karen, and the team about your specific frame and lens requirements. There’s no question this experienced team can’t answer!

Why not Book an Eye Test Online?

Making things even more straightforward, our easy-to-use online booking program ensures you can book an eye test appointment on a day and time that suits you. Your independently operating optometrists are available full-time, six days a week, at Optical Superstore, Coffs Harbour!

OUR CUSTOMERS LOVE US!

See what our satisfied customers say about us.

“We were recommended to visit Micheal, and thank goodness, what a true gentleman! He was kind, helpful, informative, gentle, and gave my daughter hope and understanding….

Some of the negative messages here or 1 star reviews given by some not sure if they are genuine. More so if you read their reviews it is easy to make out that they are posted by someone who is either a competitor or have some other agendas
Daniel
Daniel
01:21 23 May 25
Fantastic service! The team at Optical Supastore were incredibly friendly and helpful, especially with my kids. They made the whole experience easy and enjoyable. Great range of quality products too – we’ll definitely be coming back!
Smit Desai
Smit Desai
07:04 21 May 25
Was happy with optometrist they check my eyes told me I had take drops and look after my eye health
Ante Saric
Ante Saric
01:15 21 May 25
Excellent eye check and very good service in the shop. Thank you!
Peter Bell
Peter Bell
07:09 20 May 25
I highly recommend this optical superstore at Sunnybank Hills Shopping Mall. We've been visiting for several years, and the staff, especially Ankush and Thuy Nguyen, are always helpful and friendly. They consistently provide great guidance, ensuring you find the best options tailored to your needs.
Navin Kondaguli
Navin Kondaguli
22:55 17 May 25
Very good service.
Mark C (Ronnie)
Mark C (Ronnie)
06:46 17 May 25
I am very happy and satisfied with their excellent service. The staff and the manager were very helpful and polite. They were very patient and assisted me to select the right frame suitable to me. I am happy I came to this branch to get my spectacle.
Gnanaki Ponniah
Gnanaki Ponniah
03:46 17 May 25
Top class service. Each and every staff has been extremely helpful. They provide genuine guidance, backed by scientific knowledge and proof. Many thanks 🙌
Pratima Chauhan
Pratima Chauhan
01:11 17 May 25
We have been long-term customers of The Optical Superstore, and our experience over the years has been exceptional. Every visit is met with friendly, professional service, and our needs are always addressed. The staff consistently go above and beyond to ensure we’re comfortable, well-informed, and completely satisfied with our eyewear choices. Whether it’s a routine check-up, new frames, or special lens requirements, the team handles everything with efficiency and genuine courtesy. We highly recommend them to anyone looking for quality eye care and excellent customer service!. Thank you.
Very good service
vinod kaushik
vinod kaushik
23:57 15 May 25
One of the service you can count on , reliable and countable with wide range of frames and glasses available.
Jitin Kapur
Jitin Kapur
03:39 15 May 25
Aleena is a great optometrist! Very good service,highly recommended optical superstore in Nowra
Krishnan Ramasamy
Krishnan Ramasamy
01:54 15 May 25
Have always had a pleasant experience. And have been going for many years. After trying many other services.Thank you for your great service.
David Norsworthy
David Norsworthy
22:26 14 May 25
Been coming here many yearsAnd the team here always go above and beyond to get my glasses rightGreat service great value
derek page
derek page
02:38 14 May 25
Very friendly and professional setup. Optometrist were able to resolve the query and offer professional advice for a very reasonable fees.
Sundip Borse
Sundip Borse
01:33 14 May 25
My husband and I in Yeppoon for a wedding over the weekend of the 26th April. My husband had broken his half-frame glasses and whilst the lovely and helpful Sue was unable to do the repair, she left a note for Emily to try and repair them the following day. Emily spent at least an hour trying to retrieve the fishing line from inside the side arm - even asking the Minute Man next door for some sort of tool to help. Emily was so patient, even apologising for taking so long. In the end she was able to repair the glasses and then wouldn’t accept any payment for her trouble (I am a customer of Optical Superstore in Brisbane). Thank you Sue and Emily for such wonderful customer service.
Ron and Jane
Ron and Jane
00:54 14 May 25
Excellent Customer Service and Product Knowledge. Would highly recommend Optical Superstore. Very Professional too…
Sachin Rabade
Sachin Rabade
11:11 13 May 25
Excellent experience with glasses !!
amrish trivedi
amrish trivedi
08:59 13 May 25
Thank you for your patient and support with my mum. You did awesome job. We will be back
Sylvie
Sylvie
01:27 12 May 25
On my first visit Absolutely the best consult I've ever experiencedThank you Lona you have the gift⭐⭐⭐⭐⭐
Sandy G
Sandy G
08:16 10 May 25
Thank you to the team at the optical superstore. I went in this morning after having no luck anywhere else trying to get my glasses fixed. They were able to fix my glasses with ease and were so willing to do so. Great service and extremely professional.
Louis
Louis
23:50 05 May 25
Had too visit the optical superstore in gateway a couple of times in the last month and the service I received was amazing on both occasions. Lori helped me understand what was going on with my eyes for the first time in visiting optometrists for the.past 40 years! And the staff very helpful and friendly.😀
sonya cavallaro
sonya cavallaro
00:03 05 May 25
Had multiple eye tests and belfs to help with dry eyes. Store is well presented and staff are super friendly.
j
j
11:06 30 Apr 25
Good customer service 👍
Bruce Robb (Robbo)
Bruce Robb (Robbo)
22:43 28 Apr 25
I’ve been to both Marion and Black Forest stores. An absolutely MASSIVE shoutout to Sarinella, she was beyond helpful and so kind. Made the entire experience so easy and enjoyable. She has such a jovial mannerisms and made me feel very relaxed. She put my service above and beyond despite juggling multiple jobs and customers. Had my first eye test at Marion then went to Black Forest and saw she was there. Was beyond happy to have Sarinella look after me once again. Whatever stores she’s at I’ll follow and a shout out to her manager for having a great staff member.
Bella
Bella
07:59 26 Apr 25
Excellent service eye test and glassesThankyou Danielle and the staff and the great prices 🤗 and the manager
Jojo Hughes
Jojo Hughes
06:10 26 Apr 25
I am so pleased with the service and the way they go out of their way to help.I'm an extremely busy person, traveling everywhere for work.When I was unable to attend t the store during business hours to collect my new glasses, Nissa , met me outside of hours and delivered and fit my new glasses for me.I could not be more grateful.I have been coming to this store for years.. but you have a customer for life in me.Thank you so much Nissa.. your a star.
Donald Noyes
Donald Noyes
20:42 24 Apr 25
I saw Alex today who took the time to comprehensively explain my eye test results and why I have been given multiple recommendations which I was confused about. I am truly grateful for Alex in giving me clarity.
Sandra Maxwell
Sandra Maxwell
10:12 24 Apr 25
Fantastic store, great and friendly staff
Ben Sharp
Ben Sharp
09:42 22 Apr 25
Optical Superstore Southgate Plaza;Great service from everyone I came into contact with both in person and over the phone - receptionist, assistants, and optometrist.In particular William was absolutely fantastic - he took initiative to find different options so I could choose the perfect frames after consulting with me. He was super helpful and friendly, it makes such a difference when dealing with someone that actually seems to enjoy their job.Highly recommend this particular store.
They’re very nice. Highly recommend
Karl Stephen Agaton
Karl Stephen Agaton
08:37 08 Apr 25
The best knowledge ive seen, leaves other well known stores for dead . Got everything right first time well worth the drive from taree.
Scott Scott
Scott Scott
05:48 06 Apr 25
They are really quick and have good customer service
shari alawattage
shari alawattage
05:05 03 Apr 25
A big thanks to optometrist Vamsi Somanchi for the care, attention and professionalism given during my visits. A shout-out to the ladies on the reception at Deception Bay as well.
Jennifer CLARKE
Jennifer CLARKE
02:56 03 Apr 25
Brilliant, I broke my glasses, same spectacles they made for me a while back, wish I could remember the her name, but she was very helpful, good old fashioned service, and it did not cost me $10,000, it was free, thank you so much, Gary
Gary George
Gary George
21:30 02 Apr 25
I had an outstanding experience with Luke, the optical dispenser. He is incredibly caring, helpful, and exceptionally patient—especially when dealing with my broken custom-made spectacles. Not only did he provide a temporary repair to keep me going, but he also went the extra mile to track down the original suppliers so my glasses could be properly fixed. His dedication and customer service were beyond expectations. I highly recommend Luke and this shop to anyone in need of professional and thoughtful optical assistance!
erwin halim
erwin halim
11:35 01 Apr 25
I wasn’t even a regular shopper with these guys, but they were still willing to help! Even when the item only costed me $5. Excellent attention to detail, knowledgeable and exceptional customer service. Thankyou !
Olivia Maher-Harrison
Olivia Maher-Harrison
02:59 31 Mar 25
👁️👁️👁️Thanks Larry!
Nathan H
Nathan H
13:11 21 Mar 25
My husband and me both went to Opitical Superstore for eye tests. Jason is very professional and caring. The tests are very detailed, not like 5 minutes checkup from SpecSaver. We will refer all our friends and family to visit them.
Sally Xing
Sally Xing
06:46 19 Mar 25
Nathan is super through and kind, highly recommended.
Ash Mclaren
Ash Mclaren
05:33 17 Mar 25
Okay, I got lucky and chose a pair of glasses that are perfectly fitted.The above and beyond service and professionalism at this store is a joy to find. The optometrist Belinda has after over 10 years of terrible prescriptions has nailed it to my perfect satisfaction. Thankyou everyone.Kevin
Kevin J Mc Donald
Kevin J Mc Donald
05:54 15 Mar 25
Took my elderly mother to the Kippa Ring store for an eye test. She is in a wheelchair and has trouble speaking. The female optometrist was magic. Very patient and compassionate.
Amanda Vann
Amanda Vann
03:54 14 Mar 25
Brandt gave me some good advice to relieve my Blepharitis symptoms and referred me to a specialist for laser treatment for blurring in my left eye which has worked very well.
Kerry Purcell
Kerry Purcell
02:46 01 Mar 25
Excellent service from Tyler whose knowledge of the stores 👓 range was impressive. His ability to select designs and colours to suit the contours of your face made the task so much easier.Thanks also to Dr Ray Wilk who came highly reccomended by the Opthomologist, for his patience, care and persistence throughout the eye tests. Grateful ♡
Leisa Emblen
Leisa Emblen
13:08 27 Feb 25
Nothing but praise for the staff at Nowra. Friendly, helpful and very patient when deciding on a frame. I'm looking forward to wearing my nice new glasses.
Ingrid Turner
Ingrid Turner
07:45 25 Feb 25
Exceptional service and advice. Carol was brilliant and has a very professional and friendly approach. Highly recommended!
M Scott
M Scott
00:14 21 Feb 25
Thanks to Pauline and Anglea, front of this Optical Superstore, making a visit always a good experience at this store.
Jenny McLeod
Jenny McLeod
01:24 20 Feb 25
Great service.. all the ladies were very friendly and helpful. Prices were affordable. Highly recommend to any wanting there eyes tested.
Jodie Crooks
Jodie Crooks
01:30 17 Feb 25
I can recommend this store
Alex Wombat
Alex Wombat
23:43 16 Feb 25
Amazing service, they replaced the broken nose pads on my sunglasses for me while I waited and it was done within 5 mins. Thank you 😊
Alice Graham
Alice Graham
03:35 15 Feb 25
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BUNDABERG optometrist

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SERVICES

Our optometrists are trained to deal with age-related eye problems and to provide appropriate care. Below are some of the services we offer.

Visual field test

A Visual Field Test (VFT) is used to quantify the peripheral vision of each eye individually. This test helps your optometrist establish a baseline and diagnose ocular diseases, including glaucoma. A visual field test is beneficial for people who have progressive eye diseases, and neurological conditions affecting their visual fields, as well as monocular drivers who need to fit certain criteria to continue driving.

RMS EYE TEST

Optometrists are able to perform vision tests to determine a person’s ability to hold a motor vehicle driving license. They can also fill in the required paperwork. This is not covered under Medicare and will incur a fee.

RMS eye test

Optometrists are able to perform vision tests to determine a person’s ability to hold a motor vehicle driving license. They can also fill in the required paperwork. This is not covered under Medicare and will incur a fee.

Retinal Scan

A retinal scan is a procedure performed by an optometrist to provide insight into the health of the eye, and help diagnose retinal diseases.

Some of these include:

  • Macular health (including Macular Degeneration)
  • Optic nerve health (including signs of optic neuritis and atrophy)
  • Blood vessel health (including hypertension, blockages & leakages)
  • Diabetic retinopathy (a complication from diabetes that causes vision loss due to damaged blood vessels in the eye)

ALL HEALTH FUNDS ACCEPTED

We provide bulk billed eye tests for Medicare cardholders with zero out-of-pocket expenses.

CONTACT OPTICAL SUPERSTORE BUNDABERG

Send us your questions or enquiries and our team will get back to you as soon as possible.

Optical Superstore Coffs Harbour

Discover Expert Eyecare on the Mid-North Coast

Address

26/253 Pacific Hwy, Coffs Harbour NSW 2450

Phone

(02) 6651 6677

OPENING HOURS

Monday

9:00 am – 5:30 pm

Tuesday

9:00 am – 5:30 pm

Wednesday

9:00 am – 5:30 pm

Thursday

9:00 am – 6:30 pm

Friday

9:00 am – 5:30 pm

Saturday

9:00 am – 4:30 pm

Sunday

CLOSED

Closed Sundays and All Public Holidays.

VISION SUPPORT IN PARK BEACH PLAZA

Optical Superstore is proudly 100% Australian owned and operated.

For more than fifteen years, Optical Superstore has serviced the Coffs Coast community for all its optical needs. Conveniently located in Park Beach Plaza, Optical Superstore Coffs Harbour is committed to delivering high-quality prescription eyewear and outstanding customer service at competitive prices. Come in-store to explore our impressive range of multifocal glasses, prescription sunglasses, prescription safety glasses, contact lenses, and more. For health fund members with optical extras, we can process your claim on-the-spot with HICAPS for a hassle-free service and minimal out-of-pocket costs.

Whether you seek a routine eye test, or a review for cataracts, glaucoma, or diabetes, highly qualified tenant optometrists are on location to ensure you receive the care you need. Book an appointment today to maintain great eye health and clear vision; most eye tests are bulk billed to Medicare. With expert eyecare and genuine value, we continue to uphold our Super Service & Super Savings guarantee.

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

Style meets affordability at Optical Superstore Coffs Harbour. Discover unbelievable savings on frames of all colours, shapes and designs, so you can be sure to find the ideal fit for your budget and aesthetic.

Plus, it’s easy to keep a spare pair for work or leisure with our 50% Off Your Second Pair deal. Speak to our dedicated team of optical dispensers in-store for more information on this incredible offer, as well as expert advice on frames and lenses.

Wide Range of Frames

We stock a broad range of affordable frames in various colours and styles, including designs from well-established international brands at competitive prices.

Personalised Service

Our expert eyecare team take the time to understand your individual needs and preferences so your eyewear can reflect your lifestyle and wardrobe.

Complimentary Aftercare

Visit our store at Park Beach Plaza with your Optical Superstore frames for a free frame adjustment and clean, ensuring your specs remain streak-free and comfortable.

Optical Superstore works closely with Hoya Australia to deliver high-quality prescription lenses, including exceptional multifocal designs. For fishing and water sports enthusiasts, we also specialise in prescription polarised sunglasses from Mako and Shamir. From blue block glasses to photochromic lenses and superior lens coatings, our team at Coffs Harbour is here to ensure your eyewear suits your lifestyle.

For extra protection, enquire about our comprehensive prescription safety glasses range. We provide certified designs for industry professionals, hobbyists, sportspeople and everything in between. Combining safety with clarity, Optical Superstore’s selection of safety glasses emphasise maximum protection at excellent value for money. It’s all part of our Super Service & Super Savings promise.

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

Optical Superstore Coffs Harbour welcomes ALL private health fund members with optical extras. We strive to supply premium eyewear with minimal out-of-pocket costs so you can get the most out of your entitlements.

Book an appointment today or visit us in-store with a current prescription and your health fund card for a detailed quote via HICAPS. With extensive options across our No & Low Gap Range for single vision and multifocals, you can make full use of your optical extras without compromising on quality. 

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVES US!

Some of the negative messages here or 1 star reviews given by some not sure if they are genuine. More so if you read their reviews it is easy to make out that they are posted by someone who is either a competitor or have some other agendas
Daniel
Daniel
01:21 23 May 25
Fantastic service! The team at Optical Supastore were incredibly friendly and helpful, especially with my kids. They made the whole experience easy and enjoyable. Great range of quality products too – we’ll definitely be coming back!
Smit Desai
Smit Desai
07:04 21 May 25
Was happy with optometrist they check my eyes told me I had take drops and look after my eye health
Ante Saric
Ante Saric
01:15 21 May 25
Excellent eye check and very good service in the shop. Thank you!
Peter Bell
Peter Bell
07:09 20 May 25
I highly recommend this optical superstore at Sunnybank Hills Shopping Mall. We've been visiting for several years, and the staff, especially Ankush and Thuy Nguyen, are always helpful and friendly. They consistently provide great guidance, ensuring you find the best options tailored to your needs.
Navin Kondaguli
Navin Kondaguli
22:55 17 May 25
Very good service.
Mark C (Ronnie)
Mark C (Ronnie)
06:46 17 May 25
I am very happy and satisfied with their excellent service. The staff and the manager were very helpful and polite. They were very patient and assisted me to select the right frame suitable to me. I am happy I came to this branch to get my spectacle.
Gnanaki Ponniah
Gnanaki Ponniah
03:46 17 May 25
Top class service. Each and every staff has been extremely helpful. They provide genuine guidance, backed by scientific knowledge and proof. Many thanks 🙌
Pratima Chauhan
Pratima Chauhan
01:11 17 May 25
We have been long-term customers of The Optical Superstore, and our experience over the years has been exceptional. Every visit is met with friendly, professional service, and our needs are always addressed. The staff consistently go above and beyond to ensure we’re comfortable, well-informed, and completely satisfied with our eyewear choices. Whether it’s a routine check-up, new frames, or special lens requirements, the team handles everything with efficiency and genuine courtesy. We highly recommend them to anyone looking for quality eye care and excellent customer service!. Thank you.
Very good service
vinod kaushik
vinod kaushik
23:57 15 May 25
One of the service you can count on , reliable and countable with wide range of frames and glasses available.
Jitin Kapur
Jitin Kapur
03:39 15 May 25
Aleena is a great optometrist! Very good service,highly recommended optical superstore in Nowra
Krishnan Ramasamy
Krishnan Ramasamy
01:54 15 May 25
Have always had a pleasant experience. And have been going for many years. After trying many other services.Thank you for your great service.
David Norsworthy
David Norsworthy
22:26 14 May 25
Been coming here many yearsAnd the team here always go above and beyond to get my glasses rightGreat service great value
derek page
derek page
02:38 14 May 25
Very friendly and professional setup. Optometrist were able to resolve the query and offer professional advice for a very reasonable fees.
Sundip Borse
Sundip Borse
01:33 14 May 25
My husband and I in Yeppoon for a wedding over the weekend of the 26th April. My husband had broken his half-frame glasses and whilst the lovely and helpful Sue was unable to do the repair, she left a note for Emily to try and repair them the following day. Emily spent at least an hour trying to retrieve the fishing line from inside the side arm - even asking the Minute Man next door for some sort of tool to help. Emily was so patient, even apologising for taking so long. In the end she was able to repair the glasses and then wouldn’t accept any payment for her trouble (I am a customer of Optical Superstore in Brisbane). Thank you Sue and Emily for such wonderful customer service.
Ron and Jane
Ron and Jane
00:54 14 May 25
Excellent Customer Service and Product Knowledge. Would highly recommend Optical Superstore. Very Professional too…
Sachin Rabade
Sachin Rabade
11:11 13 May 25
Excellent experience with glasses !!
amrish trivedi
amrish trivedi
08:59 13 May 25
Thank you for your patient and support with my mum. You did awesome job. We will be back
Sylvie
Sylvie
01:27 12 May 25
On my first visit Absolutely the best consult I've ever experiencedThank you Lona you have the gift⭐⭐⭐⭐⭐
Sandy G
Sandy G
08:16 10 May 25
Thank you to the team at the optical superstore. I went in this morning after having no luck anywhere else trying to get my glasses fixed. They were able to fix my glasses with ease and were so willing to do so. Great service and extremely professional.
Louis
Louis
23:50 05 May 25
Had too visit the optical superstore in gateway a couple of times in the last month and the service I received was amazing on both occasions. Lori helped me understand what was going on with my eyes for the first time in visiting optometrists for the.past 40 years! And the staff very helpful and friendly.😀
sonya cavallaro
sonya cavallaro
00:03 05 May 25
Had multiple eye tests and belfs to help with dry eyes. Store is well presented and staff are super friendly.
j
j
11:06 30 Apr 25
Good customer service 👍
Bruce Robb (Robbo)
Bruce Robb (Robbo)
22:43 28 Apr 25
I’ve been to both Marion and Black Forest stores. An absolutely MASSIVE shoutout to Sarinella, she was beyond helpful and so kind. Made the entire experience so easy and enjoyable. She has such a jovial mannerisms and made me feel very relaxed. She put my service above and beyond despite juggling multiple jobs and customers. Had my first eye test at Marion then went to Black Forest and saw she was there. Was beyond happy to have Sarinella look after me once again. Whatever stores she’s at I’ll follow and a shout out to her manager for having a great staff member.
Bella
Bella
07:59 26 Apr 25
Excellent service eye test and glassesThankyou Danielle and the staff and the great prices 🤗 and the manager
Jojo Hughes
Jojo Hughes
06:10 26 Apr 25
I am so pleased with the service and the way they go out of their way to help.I'm an extremely busy person, traveling everywhere for work.When I was unable to attend t the store during business hours to collect my new glasses, Nissa , met me outside of hours and delivered and fit my new glasses for me.I could not be more grateful.I have been coming to this store for years.. but you have a customer for life in me.Thank you so much Nissa.. your a star.
Donald Noyes
Donald Noyes
20:42 24 Apr 25
I saw Alex today who took the time to comprehensively explain my eye test results and why I have been given multiple recommendations which I was confused about. I am truly grateful for Alex in giving me clarity.
Sandra Maxwell
Sandra Maxwell
10:12 24 Apr 25
Fantastic store, great and friendly staff
Ben Sharp
Ben Sharp
09:42 22 Apr 25
Optical Superstore Southgate Plaza;Great service from everyone I came into contact with both in person and over the phone - receptionist, assistants, and optometrist.In particular William was absolutely fantastic - he took initiative to find different options so I could choose the perfect frames after consulting with me. He was super helpful and friendly, it makes such a difference when dealing with someone that actually seems to enjoy their job.Highly recommend this particular store.
They’re very nice. Highly recommend
Karl Stephen Agaton
Karl Stephen Agaton
08:37 08 Apr 25
The best knowledge ive seen, leaves other well known stores for dead . Got everything right first time well worth the drive from taree.
Scott Scott
Scott Scott
05:48 06 Apr 25
They are really quick and have good customer service
shari alawattage
shari alawattage
05:05 03 Apr 25
A big thanks to optometrist Vamsi Somanchi for the care, attention and professionalism given during my visits. A shout-out to the ladies on the reception at Deception Bay as well.
Jennifer CLARKE
Jennifer CLARKE
02:56 03 Apr 25
Brilliant, I broke my glasses, same spectacles they made for me a while back, wish I could remember the her name, but she was very helpful, good old fashioned service, and it did not cost me $10,000, it was free, thank you so much, Gary
Gary George
Gary George
21:30 02 Apr 25
I had an outstanding experience with Luke, the optical dispenser. He is incredibly caring, helpful, and exceptionally patient—especially when dealing with my broken custom-made spectacles. Not only did he provide a temporary repair to keep me going, but he also went the extra mile to track down the original suppliers so my glasses could be properly fixed. His dedication and customer service were beyond expectations. I highly recommend Luke and this shop to anyone in need of professional and thoughtful optical assistance!
erwin halim
erwin halim
11:35 01 Apr 25
I wasn’t even a regular shopper with these guys, but they were still willing to help! Even when the item only costed me $5. Excellent attention to detail, knowledgeable and exceptional customer service. Thankyou !
Olivia Maher-Harrison
Olivia Maher-Harrison
02:59 31 Mar 25
👁️👁️👁️Thanks Larry!
Nathan H
Nathan H
13:11 21 Mar 25
My husband and me both went to Opitical Superstore for eye tests. Jason is very professional and caring. The tests are very detailed, not like 5 minutes checkup from SpecSaver. We will refer all our friends and family to visit them.
Sally Xing
Sally Xing
06:46 19 Mar 25
Nathan is super through and kind, highly recommended.
Ash Mclaren
Ash Mclaren
05:33 17 Mar 25
Okay, I got lucky and chose a pair of glasses that are perfectly fitted.The above and beyond service and professionalism at this store is a joy to find. The optometrist Belinda has after over 10 years of terrible prescriptions has nailed it to my perfect satisfaction. Thankyou everyone.Kevin
Kevin J Mc Donald
Kevin J Mc Donald
05:54 15 Mar 25
Took my elderly mother to the Kippa Ring store for an eye test. She is in a wheelchair and has trouble speaking. The female optometrist was magic. Very patient and compassionate.
Amanda Vann
Amanda Vann
03:54 14 Mar 25
Brandt gave me some good advice to relieve my Blepharitis symptoms and referred me to a specialist for laser treatment for blurring in my left eye which has worked very well.
Kerry Purcell
Kerry Purcell
02:46 01 Mar 25
Excellent service from Tyler whose knowledge of the stores 👓 range was impressive. His ability to select designs and colours to suit the contours of your face made the task so much easier.Thanks also to Dr Ray Wilk who came highly reccomended by the Opthomologist, for his patience, care and persistence throughout the eye tests. Grateful ♡
Leisa Emblen
Leisa Emblen
13:08 27 Feb 25
Nothing but praise for the staff at Nowra. Friendly, helpful and very patient when deciding on a frame. I'm looking forward to wearing my nice new glasses.
Ingrid Turner
Ingrid Turner
07:45 25 Feb 25
Exceptional service and advice. Carol was brilliant and has a very professional and friendly approach. Highly recommended!
M Scott
M Scott
00:14 21 Feb 25
Thanks to Pauline and Anglea, front of this Optical Superstore, making a visit always a good experience at this store.
Jenny McLeod
Jenny McLeod
01:24 20 Feb 25
Great service.. all the ladies were very friendly and helpful. Prices were affordable. Highly recommend to any wanting there eyes tested.
Jodie Crooks
Jodie Crooks
01:30 17 Feb 25
I can recommend this store
Alex Wombat
Alex Wombat
23:43 16 Feb 25
Amazing service, they replaced the broken nose pads on my sunglasses for me while I waited and it was done within 5 mins. Thank you 😊
Alice Graham
Alice Graham
03:35 15 Feb 25
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Frequently asked questions

Where is Optical Superstore Coffs Harbour located?

Find us just inside the Big W entrance at Park Beach Plaza on the Pacific Highway.

Is parking available at Park Beach Plaza?

Yes, ample parking is available around the shopping centre. For best access to our store, utilise the parking spaces on the south side by the kids’ playground.

What is Optical Superstore’s 50% Off Your Second Pair deal?

Enjoy a 50% discount on the cheaper frame and lenses when you buy two pairs of glasses or sunglasses with the same prescription on the same transaction. Terms and conditions apply.

Does Optical Superstore stock sunglasses?

Yes! We specialise in prescription sunglasses, including protective polarised lens coatings perfect for fishing, boating, and driving. We also stock select styles available for purchase without a prescription. Let our friendly team help find the ideal pair for you.

Can I have a diabetic eye test at Optical Superstore?

Yes. Independent optometrists at Optical Superstore Coffs Harbour offer annual diabetic DFE eye test services in collaboration with your GP. Most eye tests are bulk billed to Medicare.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.