How can I book an eye test in Alice Springs?

You can book an eye test online through the Optical Superstore website or visit the Alice Springs store during business hours.

Optical Superstore Alice Springs

Trusted Eye Care across the Sutherland Shire

Address

Shop 36, Alice Plaza Shopping Centre, 36 Todd Mall, Alice Springs NT 0870

Phone

(08) 8953 0955

OPENING HOURS

Monday

9:00 am – 5:00 pm

Tuesday

9:00 am – 5:00 pm

Wednesday

9:00 am – 5:00 pm

Thursday

9:00 am – 5:00 pm

Friday

9:00 am – 5:00 pm

Saturday

CLOSED

Sunday

CLOSED

Closed Sundays and All Public Holidays.

VISION SUPPORT IN ALICE SPRINGS

Optical Superstore is proudly 100% Australian owned and operated.

Discover a wide selection of our exclusive brands, including a selection of international designer eyewear at an affordable cost. Discover our range of glasses and sunglasses at Optical Superstore Alice Plaza Shopping Centre.

We offer so much in our Low Gap Range, great customer service, and most eye tests are bulk billed to Medicare by our tenant optometrists. With high-quality prescription eyewear and exceptional service at competitive prices, we always strive to uphold our Super Service & Super Savings guarantee.

Most eye tests are bulk billed to Medicare which mean your family can receive timely eyecare with affordability in mind. Comprehensive eye tests are available every three years for anyone under 65 years of age and people over 65 can receive a comprehensive eye test every 12 months.

OPTOMETRY SERVICES AVAILABLE:

*Most eye tests are bulk billed to Medicare.

PRESCRIPTION EYEWEAR

Discover a world of possibilities with our wide selection of spectacle frames and sunglasses in Alice Springs. From internationally renowned brand names to our curated line of frame styles, we have options to suit every budget and style preference, sparking excitement about finding the perfect pair.

Instead of guessing through your frame choice, let our knowledgeable staff guide you. We’ll help you find ideal frames that complement your look and lifestyle.

Optical Superstore strives to deliver on quality and results when it comes to multifocal glasses across the Northern Territory. We also have prescription safety glasses available! We work with Hoya Australia to ensure you are provided with quality prescription safety glasses every time.

We also offer photochromic lenses, polarised sunglasses, and anti-reflective coating options for your prescription lens choices without the inflated price tag. For solutions to your unique needs and lifestyle, our team at Optical Superstore Alice Springs is ready to provide tailored care and excellent value for money.

Explore our deals on:

Multifocal Glasses

Single Vision Glasses

Digital Device Glasses

Prescription Sunglasses

Prescription Safety Sunglasses

Contact Lenses

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

We want every Health Fund member with Optical Extras to get the best deal! We accept ALL private health fund members with optical extras.

Already have a prescription? Speak to our team in-store for a detailed quote, or to process your health fund claim through HICAPS on-the-spot to receive your prescription glasses or prescription sunglasses. With comprehensive options across our Low Gap Range for single vision lenses and multifocal glasses, health fund members get great value without compromising on quality.

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVES US!

Great customer service and solid range of frames to choose from

Warwick HVAC

06:43 23 Jul 26

Kindly helping and extremely good experience. 很好的经历👍

lee yang

05:09 22 Jul 26

Amazing service and hostility, good price.

Hawar Sabah

07:09 21 Jul 26

I have been with this company for over 20 years and with this store for over 5 years or so. I always get excellent service from them and it is always fun to talk with the staff in the store. More importantly I talked to them about a friend who had an eye probllem, and they dealt with situation within hours. Well done and thanks

Chris Papadopoulos

02:51 21 Jul 26

I had a great experience at Optical Superstore. The team fixed my glasses free of charge after they became bent on the sides, which I really appreciated. They were friendly, professional, and provided excellent customer service. It was a quick and hassle-free experience. I highly recommend Optical Superstore to anyone looking for reliable and helpful eye care.

Trisha Cabanig

22:40 19 Jul 26

For many years I struggled with cloudy vision and dry eyes. I had seen several different optometrists over that time, but never really felt I understood what was causing the problem. That changed when I met Vamsi at Deception Bay.Vamsi was incredibly thorough with the examination, took the time to explain everything clearly, and helped me understand the underlying issue rather than just treating the symptoms. He recommended IPL treatment as the best option.I've now completed two IPL sessions and have already noticed a significant improvement in my vision clarity and overall eye comfort. It's made a real difference to my daily life.I highly recommend Vamsi to anyone experiencing dry eye or vision issues. His professionalism, knowledge, and genuine care are outstanding, and I'm very grateful for the improvement I've experienced.

Wayne_B

02:44 17 Jul 26

Lost my nose pad thing on my glasses and got it replaced glasses cleaned and readjust in no time! Also with an exceptional deal!!!!

rexson tse

23:25 16 Jul 26

Ivy is awesome and went above and beyond to fix my glasses! She is talented and i am very happy with the customer service i received.

Ragamithiran

03:05 12 Jul 26

Ivy provided excellent customer service and fixed my friends glasses in less than 30 mins. Fantastic

Thiraj Ramamoorthi

03:05 12 Jul 26

Mel and Ivy are superb, Ivy helped us fixing up some glasses that we believed were unfixable. Super talented and amazing staff and customer service.

Adarsh Anil Kumar

03:03 12 Jul 26

Thuy was very knowledgeable, professional and efficient. I took my son there, and she was very good and friendly with him.

Bonnie Ho

00:46 11 Jul 26

Wonderful customer service! I had my glasses cleaned, adjusted, and new frames ordered. It took me quite a while to find the frame I liked both in-store and online; they patiently helped me until I was sure of my choice. They were respectful and courteous!

Tuki Muzariri

07:19 09 Jul 26

I had damaged my glasses frame and they were twisted. I went in and spoke to the amazing Charlie. She straightened my frames for me so I could see again and was so kind. Thank you so much! Great service.

Aaron McKay

02:54 07 Jul 26

Great Service & Wide Selection! ⭐⭐⭐⭐⭐I had a fantastic experience choosing my new glasses here. The staff are incredibly knowledgeable and superb at what they do, making sure I never felt rushed throughout the entire process. They have a wide range of high-quality frames and excellent lens options to choose from, all very well priced.The whole process was friendly, relaxed, and genuinely enjoyable from start to finish. Thank you so much—I highly recommend them!

Chase Miller

23:35 06 Jul 26

Love their range of frames! Staff is decent too ❤️

Aleena ata

11:41 06 Jul 26

I have been going to Optical Superstore Casuarina for more than 10 years, since then the quality of service has always been great. Optometrist and staff are attentive and will never rush your appointment even they are at their busiest. Most of the time you can get your glasses same day which is amazing!!! Thank you Optical Superstore 😊

Ivanya Cunanan

12:40 03 Jul 26

Thank you so much to the lovely team! One of the screws in my glasses fell out, and another optical store refused to fix them because I hadn’t bought the glasses there. Even though my glasses weren’t purchased from your store, you kindly found the right screw, repaired them for me, and didn’t charge me anything. I really appreciate your kindness and excellent customer service. Highly recommended!

Millie

00:07 01 Jul 26

I had an excellent experience at Casuarina Square branch! The staff were friendly, professional, and took the time to help me choose the perfect pair of glasses. A special shout-out to Marivic for helping me find the perfect frame at a very reasonable price and for always providing such thoughtful and attentive service.The eye examination was thorough, and everything was explained clearly, making the whole process easy and comfortable. The store has a fantastic selection of frames, and the customer service was outstanding from start to finish.I highly recommend this optical shop to anyone looking for quality eyewear, affordable prices, and exceptional customer service.

Vhonz Coppock

09:28 27 Jun 26

Much better than Eye Q

Ian

09:35 22 Jun 26

Friendly and prompt service. Highly recommend.

Shelley Nielson

05:18 18 Jun 26

Gillian has the patience of a saint, and should win the award of the year. She is kind, patient, helpful and so easy to deal with.

Debbie McGregor

03:37 12 Jun 26

Amazing serviceThey fix my glasses quick and very professional

Belal Mazlom

06:21 11 Jun 26

Great service the person who served me today Sat 6th June (wish I could remember her name) was excellent great advice and arranged new prescription and repaired my sunglasses arms, amazing job better than new, will be coming back for new sunglasses in July. Thank you again

Colin Billington

07:49 06 Jun 26

I had an excellent experience here. The staff were welcoming, professional, and made me feel comfortable from the moment I arrived. The optometrist was thorough, knowledgeable, and took the time to explain everything clearly. The eye examination was comprehensive, and I felt confident that my eye health was being well looked after. I highly recommend this practice to anyone looking for quality eye care in Port Macquarie.

Barbara Smith

05:10 05 Jun 26

I cannot speak highly enough of the team at Optical Superstore Yeppoon.Katie, the Optometrist, was absolutely exceptional. From the moment I walked in, it was clear that she genuinely cared about my eye health and overall wellbeing. She went far above and beyond anything I have experienced with previous optometrists, taking the time to thoroughly investigate my condition, research multiple treatment and management options, and explain everything in a way that was easy to understand. Her knowledge, professionalism, and genuine compassion were outstanding. She never made me feel rushed and her reassurance throughout the process was incredibly comforting during what could have been a stressful situation.The front of house ladies, were equally amazing. When it came time to choose new glasses, they took incredible care to find the best possible lens options for my prescription. Thanks to their expertise, my new lenses are thinner, clearer, and more comfortable than any glasses I’ve owned before. They also have a fantastic eye for style and helped me choose frames that look great without breaking the bank. I walked away with glasses that are both stylish and affordable, and I couldn’t be happier with the result.The level of customer service, professionalism, and genuine care from both Kate and the team was second to none. It’s rare to find people who are so passionate about helping their customers and who take such pride in what they do. I would recommend Optical Superstore Yeppoon to anyone looking for outstanding eye care and exceptional service.Thank you both for making what is usually a routine appointment such a positive and memorable experience.

Benclay_au

05:08 05 Jun 26

As a big consumer of Prescription Sunglasses and regular glasses, I tried the Optical Superstore in Ainslie Place CANBERRA, and was very impressed. I have a weird prescription and graded focus lenses. The lenses and service were the equal best I've had over 5 countries and 30 years. Perfect progressive shading and focus. Very impressed and I will return. Fred looked after me and knows what he's doing. Very nice people as well.They're a little out of the way but still only 150m from Canberra Centre towards Canberra Theatre.Store Location: Canberra Superstore - Ainslie place

Craig Andrews

02:57 02 Jun 26

A huge shout out to the optical technician who...near closing time replaced both arms of my prescription sunnies.... best crew ever! Casuarina Shopping Square, Optical Superstore, One stop shop.xox

Joan

21:44 26 May 26

Friendly, helpful staff and all straightforward. Had some glasses reglazed to fix prescription.

Phill Jones

03:55 23 May 26

Very friendly service, Unlike some private stores. The optician was friendly and thorough. Ordered glasses straight away and at over half the cost of my previous ones. Left the business feeling very happy. I was treated with care and respect. Highly recommend this business.

amanda enzi

01:28 23 May 26

absolutely epic staff and awesome customer service

Robyn Brown

00:46 23 May 26

Excellent service!

Sophie Jin

06:54 22 May 26

very professional. first time for bifocals. glasses fit great and focus is spot on. cheers. price was not scary even for my cert safety glasses. cheers

Peter Russo

07:05 20 May 26

Excellent service. Just went back again this year for my annual optician visit. Would not go anywhere else. Jas is great - very professional optomettist. Thank you

Anthony Clarke

04:17 19 May 26

Great service, I walked in with no appointment with an irritated eye, the friendly staff booked me in almost immediately - The female optometrist Ya Weng was amazing, careful, gentle and found the cause of the problem and the relief was immediate! And medicare covered the cost just as an extra bonus. So grateful, I highly recommend the Optical Superstore

Astrid Whatmore

03:22 16 May 26

Very friendly staff helped me with a missing screw in my sunglasses for no charge. Thank you very much!

George Gardiner

00:15 13 May 26

Very happy with the service and the prices

Zoya Wells

01:47 12 May 26

Easily accessible and understanding

Michael Seage

23:18 09 May 26

Fantastic service, the optometrist was great to deal with and very thorough. The front staff were fantastic and extremely helpful. I'm hopeless at picking frames out for myself, and Amy was extremely patient in helping me find some pairs that make me look good. Loved the after care with making sure they fit correctly and adjusting as needed. Thanks team - will be back again for future needs!

Kel Sofia

22:10 06 May 26

I had excellent service here today from both assistants and from optometrist Steven. A great experience (11 out of 10!) and around $100 less than the last place I bought glasses from. I'll be back.

Steven Spink

07:44 05 May 26

I have had a few issues here but the optometrist I see is brilliant and the reason I choose to go here. The receptionist was very competent and really lovely, it was nice compared to my last experience, with the younger sounding bloke over the phone.

Cari

13:46 02 May 26

Very helpful staff.

Jenni Gee

01:41 26 Apr 26

Brilliant staff, great range and excellent service. Pleasure to deal with. They have been such a great help with my glasses and happily repaired one pair I had accidentally damaged for free while I waited. I won't ever buy glasses anywhere else. Many thanks.

Bryan Adams

05:14 25 Apr 26

On holidays and went to the store at Australia Fair Southport to get glasses straightened. Jen was amazing—friendly, welcoming, and so helpful. She took the time to make sure everything was sitting perfectly. Really appreciated the great service!

Hawkins Family

00:34 18 Apr 26

What an awesome place. First I was warmly greeted by Leanne. What an asset to the business this lady is. So informative and enthusiastic . I would employ this woman if I had a business. Any businessFiona did my eye test and was so genuineI come from a banking background where customer service is gold and this place glistensLove my new specs and I’ll be going back hereAlso while have my eyelashes curled the solution burnt my eye ballsI went to this place and they had a eye specialist there who checked my eyes and gave me some drops to ease the pain and some steroids to heal the burnLady was awesome, meds worked and was bulk billed 🙌🤗

Donna Beattie

23:21 16 Apr 26

Have been going here for years now.always happy with the service. This time I had a broken screw in my glasses frame. Jamie was so helpful in finally getting it out and fixing them. She perservered for quite a while to finally fix it. I was wearing an old script pair which was a couple of years old and was really hoping they could fix it as I will have a eye test in August and didnt want to pay out for new glasses until then.They are always pleasant and easy to talk with and nothing is too much trouble. Thanks Jamie.

Marlene

07:35 15 Apr 26

As a person travelling through Alice and needing a quick repair the service provided by this store was phenomenal - friendly, helpful and courteous. Thank you so much for your help

Julie Weeks

01:15 10 Apr 26

I had a fantastic experience at this store. The staff was incredibly professional and took the time to ensure my prescription was perfect. The selection of frames is modern and high-quality, and the fitting process was seamless. If you are looking for clear communication and efficient service, this is the place to go.

Sweta Kunuku

06:39 08 Apr 26

The Vahid went above and beyond so I deeply appreciate that, such a gentleman.Thanks again Vahid.😎🤓

Adam Lynch

23:58 06 Apr 26

Thank you to Elisha for being so friendly and helpful and a special thank you to Tyler who went out of his way to organise some replacement frames (under warranty) as he noticed mine were chipped. Amazing service! I highly recommend this business.

Natalie

09:22 31 Mar 26

Great staff. Affordable modern frames. I used to travel to Sydney to have my glasses made at a small specialist practice which has closed down. Luke helped me to source the same lens supplier so I could have light weight lenses. He was really knowledgeable, experienced and so friendly. The optometrist also helped to identify what might be contributing to my migraines with the imaging she performed. Highly recommend this store.

s reynolds

05:48 31 Mar 26

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Frequently asked questions

Whereabouts is Optical Superstore in Alice Springs located?

Our address is: Shop 36, Alice Plaza Shopping Centre, 36 Todd Mall, Alice Springs. The best place to park is in the covered carpark just outside the main entrance, near the cinema.

Is parking available at Alice Plaza?

Enjoy 2 hours of free parking at the shopping centre. Plenty of time for a routine eye test and to browse our incredible range of frames!

Does Optical Superstore Alice Springs Bulk Bill?

Yes! Most eye tests are bulk billed for eligible Medicare cardholders.

How do I book an appointment at Optical Superstore?

You can call ahead on 08) 8953 0955, or utilise our online booking system.

What does Low Gap mean?

At the Optical Superstore, we’re about SUPER value. We strive to minimise the gap (the amount you pay out-of-pocket after a health fund claim is performed for your glasses). Low Gap means we keep the gap low, offering a range of frames and lenses that have a predetermined small amount out-of-pocket to pay.

BOOK AN EYE TEST NEAR YOU

All major health funds accepted.

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WE’RE ALWAYS HERE TO HELP

We love to hear from you!

Optical Superstore Alice Springs

Address

OPENING HOURS

VISION SUPPORT IN ALICE SPRINGS

OPTOMETRY SERVICES AVAILABLE:

PRESCRIPTION EYEWEAR

Wide Range of Frames

Personalised Service

Complimentary Aftercare

Explore our deals on:

OPTICAL SUPERSTORE ACCEPTS ALL MAJOR HEALTH FUNDS

Optical Superstore is a Preferred Provider For

OUR CUSTOMERS LOVES US!

Frequently asked questions

BOOK AN EYE TEST NEAR YOU

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CONTACT LENSES

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