Independent optometrists provide comprehensive eye tests within The Optical Superstore locations. Most eye tests are bulk billed to Medicare.

Your eye test includes various assessments to evaluate your vision quality and eye health, ensuring you receive personalised care tailored to your needs.

The Optical Superstore is supported by highly trained teams that can look after your eye health needs.

Optometrists can provide referrals to specialists for cataracts, diabetes, glaucoma, and LASIK. 

An eye test typically takes around 25 minutes, however, schedules may differ across The Optical Superstore locations. Allowing for the complexity of your eye health and vision needs, your optometrist may take a little longer if they deem it necessary to thoroughly assess your eyes and address any concerns. Optometrists try to ensure appointments run on time. 

Please bring your Medicare and health insurance cards, any previous prescriptions or pairs of glasses you are currently using, as well as any relevant medical history. It is also helpful to have a restful sleep the night before your test. 

During your eye test, the optometrist may ask whether you are experiencing any vision problems, as well as questions concerning you and your family’s medical history.

Optometry testing rooms are furnished with various diagnostic equipment. These may include: refractor unit, visual field-testing unit, slit lamps, trial-lens kits, tonometers and OCT.

Each piece of equipment helps the optometrist assess specific elements of your eye health and vision. 

Yes, the prescription findings are your personal information and you are entitled to a copy. Just ask a team member and we can provide you with a hard or soft copy of your prescription. We are also happy to explain how the new prescription differs from any previous information.

Come in-store with your prescription and our optical dispensers will be able to explain your prescription and how it relates to the type of lenses you may require. 

At The Optical Superstore, we are conscious of recommending lenses to improve your visual experience, taking into consideration the weight, thickness, appearance, and clarity of your prescription lenses. Our major lens supplier, HOYA Australia, has an extensive range of lenses to suit most prescriptions. If, however, your script cannot be sourced from HOYA, we have several other international lens suppliers.

Yes, at The Optical Superstore we provide a wide range of contact lens options from renowned Australian brands. Optometrists and knowledgeable support staff are ready to assist you in selecting the most suitable brand and design of contact lenses for your vision needs and lifestyle.

No, you will need to have a special contact lens eye test before you can purchase contact lenses. This allows optometrists to assess your suitability to wear contact lenses. You may also require a follow up eye test to learn how to fit and care for contact lenses.