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We thank you for your patience as we navigate our new normal and appreciate your kindness with our staff who are following the rules and regulations of each State and Territory.

NSW – All Stores are Now Open!

  • Check-in required when coming onto premise, wearing of face masks and proof of vaccination or exemption requirements apply
  • Essential eyecare available for unvaccinated customers

ACT – Now Open with Restricted Trading

  • Canberra City, ACT – Open Tuesday to Saturday, eye testing available Wednesday, Friday & Saturday.

VIC – Now Open for Essential Eyecare

  • Routine eye care appointments are available from Friday 22/10
  • Face masks, check-in requirements and density limits apply
  • Retail sales (excluding eye care) are expected to resume early November once the 80% double dose target reached

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The Optical Superstore is hopeful lockdowns are a thing of the past, however, if there is a Current Lockdown, our stores may have to close If you have an upcoming appointment during a lockdown, your appointment will be rescheduled and we will contact you in due course. If you currently have glasses or contact lenses ready to collect, unfortunately, these will not be available until we re-open for routine business.

The Optical Superstore has implemented a COVID-19 procedure to ensure the highest standards of sanitisation and hygiene for both our customers and staff. To ensure your experience is safe and seamless we outline below some of what you can expect from your next visit.

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What You Can Expect From Optical Superstore At Your Next Optical Appointment

UV Steriliser

We have Introduced an additional procedure to improve the safety of trying on spectacle frames by using a UV Steriliser which uses short-wavelength ultraviolet light to kill bacteria and inactivates viruses.

UV Steriliser

We have Introduced an additional procedure to improve the safety of trying on spectacle frames by using a UV Steriliser which uses short-wavelength ultraviolet light to kill bacteria and inactivates viruses.

Face Masks and Shields

Our staff will be wearing face shields and face masks while taking any measurements or performing any glasses fits. We will also be providing and encouraging the use of face masks for customers.

Face Masks and Shields

Our staff will be wearing face shields and face masks while taking any measurements or performing any glasses fits. We will also be providing and encouraging the use of face masks for customers.

Physical Distancing

We encourage safe physical distancing protocols for the safety of all customers and staff.

Physical Distancing

We encourage safe physical distancing protocols for the safety of all customers and staff.

Hygiene and Safety

Hand sanitiser will be available upon entry and we request customers use this before trying on any glasses. Masks will be provided for your safety.

Hygiene and Safety

Hand sanitiser will be available upon entry and we request customers use this before trying on any glasses. Masks will be provided for your safety.

Government Advice

Optical Superstore is closely following government protocol to maintain good health and hygiene.

Government Advice

Optical Superstore is closely following government protocol to maintain good health and hygiene.